Sky Outage in Mid Sussex District, West Sussex, England

@SkyHelpTeam up to five days to fix our no internet or phone !!!!!!!!

@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract

Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......

Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports

@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡

@SkyHelpTeam been on hold for 20 minutes.......... poor service time to change

Can’t download any catch up programmes on @SkyUK #Help

@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel

@SkyHelpTeam Well it’s not the TV it’s either the Q box or the satellite which are both supplied by sky, therefore I don’t see why I should have to pay when the service I’m already paying for cannot be viewed. Anyway we will see

@SkyHelpTeam It’s very strange on some channels it says no satellite signal but on other channels it’s fine

@SkyHelpTeam As I thought it has come back after a reboot but it’s quite a common problem

@SkySports just can’t help themselves can they, the camera was on Southgate and they still had to mention poch and @ManUtd !! Even @Carra23 sounded fed up with it, give it a rest! #spurs 🙄

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

@SkyHelpTeam hi can someone help regarding pairing a box and card... Want to make sure I've done it correctly

@UKEnterprise promised breakdown of (rip off/stolen) costs etc not sent. As expected. Shocking customer service. Not sure if you @SkyUK or @Se_Railway win the worst service award of the day...

The fact that the reminder function no longer exists since upgrading to #SkyQ is shit. At least give me the option to enable or disable it @SkyHelpTeam #iwantmyreminderback #skytv

@SkyUK has to have the worst customer service ever. No TV over Christmas because their engineers are too busy. Should have gone with Virgin! 🤬

No matter how many adverts you run @SkySports #WhyteChisora is never a box office event. A domestic heavy weight fight stop milking fight fans. #WontPay

@SkyHelpTeam It’s not any help I have more than 1 issue

@SkyUK Omg there is help

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@dalejohntranter @SkyUK No chance mate. It's all about the new customer not loyal ones. Happens every where

Just a friendly reminder that @SkyUK has the worst WiFi ever. So if you want to pay for useless WiFi the hit up Sky 👍😤

@SkyUK I’m not receiving a signal on the “talking pictures” channel. Please tell me it’s just a tech fault and you’ve NOT canx this great channel

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@LouiseThorogood @SkyUK Having put my point across to @SkyUK I found the operator very polite and amenable. I had my query resolved within 10 minutes achieving an upgrade which I was very pleased with. Hopefully @LouiseThorogood you will experience the same customer service from #SkyUK 🤞🤞🤞

Top class customer service from @SkyUK pleasant helpful staff who value long term customer loyalty. Thank you 👍👍👍

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyUK 8 days now trying to get someone competent enough to sort my home move, truly awful customer service

@KimmyKeys @bt_uk @SkyUK I’m having the same problem! Still waiting for a phone call about my complaint. I’m definitely cancelling

@SkyHelpTeam hi how do we cancel out pathetic fibre

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

@virginmedia @SkyUK got an engineer coming round tomorrow after a week of no internet, been lied to, told it was my fault when there’s a known problem with virgin at the mo in the uk Was guaranteed the issue would be fixed Monday, and if not I’m cancelling and coming to sky!

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

@virginmedia been nearly a week now with no internet. A service I am paying for, and not getting. Will you be refunding me some money off my bill for a service you cannot provide? Bet @SkyUK @SkyMediaUK are laughing as they have hit new records for new customers joining them.

Why is @SkyUK so terrible?

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

@SkyUK hi, can you please give me a contact telephone number to call sky customer services?

@SkyUK my sky Q box is slow to start up on several occasions. Very poor. Any advice?

@DBowen89 @calbeynon @SkyFootball @SkySports Never a penalty

@SkyHelpTeam This is saying no service for my area which was first reported at 11am, how can I find out what time it’s likely to be back on as it doesn’t say on this page

@donkopleone @SkyFootball @SkySports @ahardyz I haven't seen that incident so can't comment but I know keepers are trained to, and within their rights to jump for a claim a high ball in the box with one knee up.

When you pay double to virgin media and your internet sucks! should have gone with @SkyUK 🙄🙄🙄

@SkyHelpTeam Password re set. Back in. Not sure if this is your end issue or mine.

@SkyHelpTeam Hi. I have yes, and re started my phone. It happens every time I try and sign in. Says i'm not connected to a network even though I have internet and wifi all working ok. I always have to re set my password to gain access (password is correct and saved by apple)

@SkyUK I've have no dial tone on my landline all morning. Tried contacting you on a 25ppm number, and been told that there's a 10 minute wait. A relative called on my behalf, and they were told to use the live chat option, but Sky do not offer this service any more.

I will always support @NUFC but this is the final straw. Not another penny of my money will go to Mike Ashley That means no more tickets, shirts, merch or even adding to viewing figures for @SkySports @premierleague are allowing asset stripping & it's scandalous! #bbcfootball

@SkyHelpTeam your customer service assistant at the kiosk in Ocean Terminal Edinburgh has the most disgraceful language!! No one should have to hear her swearing and shouting on a Monday afternoon. Completely foul and disgusting.

@virginmedia Yet again fob off with it wasn’t us .. well I can assure you it wasn’t me !! And I’m paying you money for this service. Well I won’t be anymore. @SkyUK would never do this