Sky Outage Report in Mid Sussex District, West Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Sussex District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mid Sussex District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Mid Sussex District, West Sussex, England
The most recent Sky outage reports came from the following cities: Crawley, Burgess Hill, Hove, Balcombe, Horsham, Lewes and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Internet | |
| Burgess Hill |
Phone | |
| Hove |
TV | |
| Burgess Hill |
TV | |
| Balcombe |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mid Sussex District, England
Latest outage, problems and issue reports in Mid Sussex District and nearby locations:
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
@SkyHelpTeam any idea when the internet service outage will be fixed in Hove/Brighton?
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Paddydays
(@paddydays) reported
from
Crawley, England
@SkySports It’s a disgrace you are trying to get Solskjaer the sack nothing better to do but talk all week about 0-5 defeat but when he wins two games on the bounce you pipe down..#Disgraceful
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Graham Turner
(@grahamaturner) reported
from
Brighton and Hove, England
@SkyHelpTeam Hi there, currently experiencing Broadband issues in Brighton - internet dropped out about 15 mins ago. Is this a known problem? Thx
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Jamie ⭐⭐
(@JamieWom) reported
from
Brighton and Hove, England
@SkyHelpTeam Broadband in Brighton been down since 9am, after being out all last evening. This is really frustrating, any update on when it'll be back up and running please?
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?
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Valerian Adore
(@ValerianAdore) reported
from
Hove, England
@SkyHelpTeam @davidprit756 You've got multiple people in the Brighton & Hove area reporting the same outage. I'm on the phone with you now. You may wish to look into this before you're inundated with calls.
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyUK hi. Sky is not working. Any news on when it could be back up and running?
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Neil 💙🏴💪🏻
(@npbrighton) reported
from
Hove, England
Ooohhh come on @SkySports no one gives a **** about Arsenal v Tottenham.... boring ******* channel
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Holmes
(@OllyHolmez) reported
@SkyUK I've emailed numerous times regarding my complaint and you keep saying it's due to be closed due to customer inaction. Please respond on here ASAP so I can resolve.
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Whaligoe Biy
(@WhaligoeB) reported
@SkyHelpTeam Can you not say to @OpenreachHelp "here, our customer has a faulty line that they pay rental fees for, that's making us look really bad" surely Sky must be annoyed at that as well?
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Whaligoe Biy
(@WhaligoeB) reported
@OpenreachHelp @SkyHelpTeam Also this problem has been ongoing since October. If that hasn't been flagged up as a repeated problem I can't think what would count.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Keep Being The Bad Girl You Are
(@JustCallMeAms) reported
I see why Giggs cussed you and your service @skyuk
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sarah neale
(@sarah_neale9) reported
@SkyHelpTeam An engineer from @OpenreachHelp will be out to fix it on 16th jan. Never happened! Someone will fix it no later than 25th Jan. NEVER HAPPENED! An engineer will be out between 8 and 1 on 30th Jan. NEVER HAPPENED!
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Tim Miles
(@timmiles123) reported
@SkyHelpTeam Timescale for pc and android subtitles? Seems like you've been saying this forever. Every other provider has managed it but sky is well behind the curve. It's not good enough and and the delay suggests a lack of attention to the issue. #subtitles
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National Supply Teachers Association.
(@paysupplystaff) reported
@major_rawls @SkyHelpTeam I am honestly appalled by the attitude of the companies involved. Nearly three weeks without internet - unbelievably poor customer service.
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Paul McDermott
(@pmcderm5) reported
@SkyHelpTeam when will my Sky broadband be back? Known issue in Chelmsford with 5G mast arson. The other providers have reinstated service...
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Phillippa Hake Fly Fishing & Tying
(@Phillippa_Hake) reported
@SkyHelpTeam our internet keeps dropping every 10 mins or so. Anything we can do to help sport it?