Sky Outage Report in Whitchurch, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Whitchurch, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Weston-super-Mare, Newport, Treharris, Hengoed, Treorchy, Pontypridd, Barry, Penarth, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Weston-super-Mare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whitchurch, Wales
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Noble
(@NobleGavinMr) reported
@SkyHelpTeam I am a Diamond VIP member (22 years), but have not yet had an email about Sky Glass. Not overly impressed given they were being sent out from 18 October. Ten days on, still waiting. So much for long service being rewarded.
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Emma Bishop
(@EmmaLeBish) reported
@SkyHelpTeam I have, they are refusing to help me.
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Haitch7
(@Haitch7) reported
@SkyHelpTeam could you help regarding changing the subscription for my mother. She wants to cancel the sky sports as sadly my dad died recently. I can’t see a way to do it online. Can you give me a phone number ?
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Ⓜⓤⓛⓣⓘ ②①
(@PAGIE03) reported
@SkyHelpTeam @Emmielou25 This is definitely a sky issue as I have the same. Can you advise here too 👍
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Kittyxox
(@Kittypixie06) reported
@SkyHelpTeam please can I talk to a human please. I can’t link my sky mobile to my sky account and your website never loads for me.
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Will
(@gingeinthecity) reported
@skytv @SkyUK can you help? I have cancelled my service - can you please send me a box to return my equipment. I don’t mind paying the month notice , which I have given, but either you have a daft process or I spoke to an idiot. I went the packaging sent now not in 4 weeks time.
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Spect0rs
(@Spect0rs) reported
@SkyHelpTeam promised updates throughout the day on the status of sorting my sky glass issue - not one update received after the one at 9am just stating the issue had been raised. What a joke! Not to mention, it’s a potential GDPR issue….!
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Manus mc callion
(@manus37) reported
@SkyUK no one asked and sky doesnt listen...still waiting for paramount+, hulu, peacock, hbomax, and tons of other streaming services on normal sky services to make up for the awful garbage on at the moment..the last time married with children was last shown here was 20 years ago
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Andrew Williams
(@apwilliamstech) reported
@THogwood @SkyUK Eh? Nobody is forced to buy into this. It’s TV as a service. From the reviews I’ve read, the device you get is very capable and not some cheapo unit you’d be disappointed with.
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Jo
(@jojodock25) reported
@SkyUK no network connection now coming up to 24 hours, please sort