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Sky Outage Report in Whitchurch, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Whitchurch, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Whitchurch, Cardiff, Wales 06/27/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (49%)

    TV (49%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitchurch, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Barry, Cwmbran, Caerphilly, Penarth, Newport, Tonypandy, Pontyclun, Rhoose, Hengoed, Weston-super-Mare, Blackwood, Pontypridd, Bargoed and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBarry Internet
United KingdomCwmbran Wi-fi
United KingdomCardiff TV
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Whitchurch, Wales

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • TheRhysDavidson Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • Amdreaw Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • markshepherd Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • t1mlea Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • SamReesCS Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • berts_back Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • neil_roberts_ Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • jason_fenard jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • sheldoncole Sheldon Cole (@sheldoncole) reported from Weston-super-Mare, England

    @SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?

  • peedeejay Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales

    @SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬

  • darth_noga Noga Fett (@darth_noga) reported from Barry, Wales

    Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • mrlouismoore Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • EmmaLouiseTho13 Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • mattaddicott Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • tweetkattweet Kathryn (@tweetkattweet) reported from Weston-super-Mare, England

    @SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated

  • GingertabsT Gingertabs Trading (@GingertabsT) reported

    @YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..

  • Jamiecooper1987 Jamie Cooper (@Jamiecooper1987) reported

    @SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!

  • moonie8404 Emily M (@moonie8404) reported

    @SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)

  • Shinobi_Neil Neil (@Shinobi_Neil) reported

    @SkyHelpTeam what is going on with Sky Q? My box seemed to update overnight. Fan was in overdrive when I woke up so I had to reset the box. Now it won't connect to my network or allow me to reset and set up the network again!?!?

  • smc007i Shaun McLean (@smc007i) reported

    @SkyUK @SkySports @SkySportsF1 Seems to be an ongoing issue, no series links working in my Sky Q box for the F1 weekends. The last few GPs have not series linked, despite setting them up every GP weekend, it doesn't roll over to the next GP! This used to work last year!

  • daleando86 Dale (@daleando86) reported

    @Gre9orypeck09 But no one knows if it is his agent its reported by Marca who are a pretty decent Spanish paper...can't over analyse everything including transfer rumours it just sucks the fun out of footy....but that's just me, every day in here is like that Sunday Supplement shite on skysports

  • Liv_Fox Liv Hoole (@Liv_Fox) reported

    @SkyUK any issues with signal? I have 4G but just getting zero response & have 20g of data. Based in Lincolnshire. Only been an issue today

  • igiveyoubadges Mr T H Russell (@igiveyoubadges) reported

    @SkyHelpTeam my wife just booked an engineer to sort out our "no satellite signal" and the 1st available appointment is 7th July. Can we get a 10 day refund of our subscription as we effectively can't get any live TV for the next 10 days?