Sky Outage Report in Whitchurch, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitchurch, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Newport, Tonypandy, Penarth, Caerphilly, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whitchurch, Wales
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Williamson
(@KWilliamson86) reported
@SkyHelpTeam @Tami_A And this also does not help....give us a phone number?????
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Rossi
(@VRHutch46) reported
Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted
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Nicholas Witts
(@nwitts427) reported
@SkyUK hi I've got no sky for a while till an engineer comes and fixes my SkyQ so I went to the on demand service to watch the 'flight attendant' only to find that i have to upgrade to use it!! Wow really!!!
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I have no idea
(@ihavenoplace) reported
@SkySports Yes totally. He needs to go to a team with lots of cash that can..... hang on? Isn’t that what everyone hated the other day? 👍🏻
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Also today had a LOT of calls today claiming to be “Sky Technical Dept” saying our internet is insecure and wanting to “help us fix it”. Can provide the number they used if required.
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Wes
(@TreyDubb) reported
@SimonEFC @SkySports No im not. I've said it was a terrible greedy decision. And I'm glad it isn't happening. But I'm also saying all these teams piling on are imo being disingenuous. And past decisions? When is the last time Everton would have been in the same circle as these clubs? 70s, late 80s?
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Leon@NintyBuzz
(@LJFletcherBSc) reported
@SkyHelpTeam any idea why sky go isn't working for Xbox One? Whenever I try to watch a channel I get 'An error has occurred, please try again later' but it works fine on some of the Sky channels. Issue has been there since last night
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Lynn Strange
(@strange_lynn) reported
@SkyHelpTeam very poor Internet connection every afternoon. Happens everyday. Almost impossible to use.
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RollTideUK🏴🇬🇧🏈🅰️🐘🌊🇺🇲
(@Bronxzoo10) reported
@SkyHelpTeam Every day for the last week at 15:00 our internet goes down and today I can't get the hub to reset.
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Doug
(@DougMiddlemass) reported
@1878Scotto @aunderhill @SkySports Would have joined, wouldn’t have joined is all hypothetical. You weren’t invited you snakes. You tried to set it up on the sly, and then got caught with your pants down. Big clubs don’t act like that. You’ll get your comeuppance when Mr Klopp leaves for Bayern.