TalkTalk Outage in Trimdon Grange, County Durham, England

@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2

@TalkTalk hello. I cancelled my service with you a month ago. My contract ends in two days but you're billing me for another month. Surely this isn't correct?

Hello @TalkTalk are there network problems on the SR3 area today ? Connection keeps dropping !

@TalkTalk my area Sr8 4qq. Is that down for Internet?

@TalkTalk is there a problem with service in county durham today? Internet off all day

@TalkTalk Internet down in Sr8 area any idea on how long for?

TalkTalk internet down Sunderland area..... Anyone else ?

Course BT & TalkTalk’s WiFi is down today

@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.

@MosaicCharlotte Magic ✨💻 mine has not... come on @TalkTalk please sort the stability issues 🤞🏼

Not goof track record. She worked at TalkTalk when 2015 it suffered massive data breach from Wikipedia - ‘ ...noting that early on when asked if the affected customer data was encrypted or not, she replied: "The awful truth is that I don’t know"Also @ defunct Woolworths Thomas C

@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

@DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

@TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

Struggling with our internet #talktalk you have failed us in providing a good service or even a service

@TalkTalk @himynamesgavin So why did you sell fixed price contracts in 2021? All you have to do is honour the existing contracts until they expire, worst case 18 months from now, but again you won't. But you will however keep selling your services to new customer thus putting more strain on the network??

@TalkTalk All your DM did was send me a link, which confirmed there are apparently issues somewhere, not specifying if the known issue is affecting my area, or if I am having a separate new issue. Not very helpful.

@TalkTalk @JCAllison55 What significant investment have you made? Even your CEO was quoted as saying the network was coping well even with 40% more usage only 2 months ago and now there is a price hike. To say more devices are now connected, then maybe you want to stop new contract altogether?

@TalkTalk @JCAllison55 What significant investment have you made? Even your CEO was quoted as saying the network was coping well even with 40% more usage only 2 months ago and now theirs a price hike. To say more devices are now connected, then maybe you want to stop new contract altogether?

@Rubyflanagan27 @TalkTalk I have this issue in the Twickenham area

This is the crap you get back of @TalkTalk I am no longer a customer of theirs as far as I’m concerned I paid the final bill & cancelled the Direct Debit. I want my old account details removed from their data base. They don’t have a good history of looking after people’s data

Talktalk literally just said "its openreach's problem" and closed the chat, I'm not even joking. Had to use the local council website to figure out they're doing works in the area (big fiber upgrades everywhere, so ig someone did something stupid to the wrong wire)

@TalkTalk @HanneChalk Not working in South Wales, seems to be an issue going on and off.

@TalkTalk my internet has been cutting out every 10-15 mins for the last two days! Is there an issue in certain areas?