Virgin Media Outage Report in Canning Town, Greater London, England
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The latest reports from users having issues in Canning Town come from postal codes E16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Canning Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Canning Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bromley, London, Redbridge, Tower Hamlets, East Ham, Hackney, Finchley, Leyton, City of Westminster, Fulham, Ilford, Camden Town, Streatham, Lewisham and Belsize Park.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| London |
Internet | |
| Redbridge |
||
| London |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Edu Caselles
(@CasellesEdu) reported
from
Kensington, England
@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 30s later, he hanged up. 1/2
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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Toby Everett
(@tobyeverett14) reported
from
Wandsworth, England
@virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.
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Luke Archer
(@Luke_Arch3r) reported
from
Camden Town, England
Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Edu Caselles
(@CasellesEdu) reported
from
Kensington, England
@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 10s later, he hanged up. 1/2
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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Andry T
(@andryt1981) reported
from
Enfield Lock, England
@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Angus Teee
(@AngusTeee) reported
from
Paddington, England
@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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Junojac
(@leigh_jacqui) reported
from
Enfield Lock, England
@virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Murphy
(@anthony_murphy1) reported
@virginmedia You will happily send me a new Hub 3, but that still means I need a 20m cable running through my house to get a stable connection in the room above the router. You have sent my long term virgin friends a new hub 4 without asking so why not me who is having actual issues?
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Anthony Melvin
(@AntMelvin) reported
@virginmedia I did try getting through to you this afternoon to see if anything could be done before escalating but the waiting time was over an hour and I've spent long enough trying to resolve this quite simple problem.
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Chris Loe
(@ChrisLoe) reported
@virginmedia why are you holding your customers hostage? I can’t get through to cancel my contract given your outrageous new prices. @Ofcom you should take note.
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Darren Leavens
(@DarrenL8770) reported
@virginmedia Please explain to me how you can justify a price increase to my current package when you broadband despite having boosters constantly drops out? The tv is all repeats or plus 1 channels. The customer service non-existent! So please explain the increase!
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STILLPOETRY PHOTOGRAPHY
(@stillpoetry) reported
@virginmedia I've contacted you twice on that number via land-line, twice the automated system runs some tests. I get disconnected of course, but then that's it. Theres no option to speak to someone, as the problem continues. Ive got cut off from two more NHS meetings.
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mummyteachercatmummy
(@KirstinPettet) reported
@virginmedia We were told within 24 hours (didn’t happen) then 2 hours. Then 1 hour then a supervisor was going to call. Then 4 hours.. All this off the back of us chasing via the messenger service. This started Monday and took until last night before we got a call
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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🔶 Toby Price #FBPE #blacklivesmatter #LDCF ✝️
(@tobypriceis) reported
@virginmedia Tried to call you several times and just wait and wait (90 minutes waiting so far). Your wifi is simply not good enough. I started my service less than a month ago and I'm going to have to leave unless you can do something. Your support team said you could not!
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Harvey
(@jericho1973) reported
@virginmedia Yes I've done all that many many times and phoned your automated service and they check the line and tell me its fine but ten mins later it drops out. I can't even phone for advice cos I've a voip phone and it disconnects when the net drops out. Can you send a new hub