Virgin Media Outage Report in Canning Town, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Canning Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Canning Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Woolwich, Mitcham, London, Harringay, City of Westminster, Hackney, Holborn, Dagenham, Croydon, Islington, Upminster, Newham, Tower Hamlets, Bermondsey and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
||
| Woolwich |
Total Blackout | |
| Mitcham |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CHERIE 🌟 🍒🌟 🇬🇧 🏴 ❤️
(@Cherie65566685) reported
@virginmedia I've only been with virgin media a week, but can't even connect to my alexa . Never had trouble with talk talk . Probably go back to them now .
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✨Lets FЯΛZZIKᄂΣƧ✨
(@thatregularchap) reported
@virginmedia @RussellBr3 Your auto-comp scheme is bollocks and you know it. Hence why you NEVER have to pay out through it.
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Philippa Thomas 🏴🌎
(@leucarum) reported
@virginmedia Although our issue as now been resolved (my husband was offered £33 for the HOURS and HOURS he spent on the phone and webchat over several weeks), we are very concerned about those elderly/vulnerable who don’t have family support. It’s a major CSR and inclusion issue for VM.
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Ade Reynolds
(@adereynolds) reported
@macavanagh @virginmedia They just delight in fining people for this. They've never provided the service I pay for. Yet they fine me for late payment and make threats if you want to end the contract and switch to someone who'll actually provide the service. Need every customer to stop paying them at once
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Soraya Gonzalez
(@sorayaglezg) reported
@virginmedia @MikeRodgers74 Excellent value for money you say? And you have the nerve to say this in the context of a thread where you apologise to customers for your catastrophic failure to resume service swiftly for a while working day, and your contact centres being ‘down’? Have some respect please.
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TTV YaBoyMonkz
(@YaBoyMonkz) reported
@wevsky @macavanagh @virginmedia Ah, you can actually add a loss of service yourself on the virgin media website, but sure they told me 24hrs. But if I ever need anything I use WhatsApp far better customer service and quicker response times from virgin than ringing.
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Joshua Temple
(@JoshTemple123) reported
@virginmedia services still down in Swansea? Over 24hrs now of no broadband. Phoned the Service Status line to be told by the automated voice that there are no issues? What's happening please?
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🏆 CHELSEA FC LONDON IS BLUE🏆
(@seanchelseafc29) reported
@virginmedia @Rbarnes79 Mine been down like over 24 hours now 😭
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Debs
(@debstergr) reported
@virginmedia Yes broadband signal is always lagging, lots of channels on tv box don’t work properly. Been going on for months. Had the same router and box for years, asked for upgrade but just keep getting told there’s no problem your end
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Philippa Thomas 🏴🌎
(@leucarum) reported
@virginmedia We were told your staff tried to contact my FIL directly, DESPITE being advised last year that my husband should be contacted for any queries related to the planned migration of his father’s landline to digital. The full details are being put into a formal letter of complaint.