Virgin Media outages and service status in Canning Town, England
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Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Canning Town, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 22, 3:11 PM GMT+1.
- Internet (56%)
- TV (23%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Canning Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canning Town, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, City of London, Waltham Forest, Southwark, Poplar, Islington, Newham, Barking, Welling, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Internet | 3 hours ago |
|
Hackney
|
Internet | 6 hours ago |
|
City of London
|
Phone | 7 hours ago |
|
Waltham Forest
|
Wi-fi | 9 hours ago |
|
Southwark
|
Internet | 22 hours ago |
|
Southwark
|
Internet | 24 hours ago |
Nearby cities with recent reports
14 recent signals
11 recent signals
8 recent signals
5 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael albertina (@scoggs70) reported@virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?
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Leon Spight (@leonspight) reported@Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better
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Sco (@ynadhim) reported@virginmedia Hi, i lost internet connection, HP3, is there an issue??
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Beth 🌺 (@Beth_MBGA) reported@HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.
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Geoff Jones (@geoffjones7) reported@Benleo @virginmedia I was a service engineer for many years for Virgin (formally Telewest). You most certainly do not have to renew a contract to get a cable fixed. Also the Indian call centre has been a long-standing issue for their customers. Very poor service
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Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported@Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.
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Rob York (@BurlingtonBert0) reported@hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.
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Bradley Archer (@archer_bra73029) reported@Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****
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I.C (@IanCockerill2) reported@O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?
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Manavmeet Singh (@Manavvv31) reported@Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo