Virgin Media Outage Report in Windlesham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windlesham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windlesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Windlesham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Walton-on-Thames, London, Slough, Farnborough, Aldershot, Feltham, West Byfleet, Addlestone, Hayes, Bracknell, Guildford, West Molesey, Woking and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Walton-on-Thames |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Windlesham, England
Latest outage, problems and issue reports in Windlesham and nearby locations:
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
@virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt J
(@mattj_uk) reported
@virginmedia Yes, fully down, router blinking green no sync. Website says both "known fault" and "planned work", fix by 3pm.
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia The service is down still. Will you just tell us what the issue is… be honest for once in your miserable twitter day.
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Matt J
(@mattj_uk) reported
@AdrianT27 @virginmedia There is apparently "planned work" until 3pm listed on the website but no forewarning. Very poor.
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Craig Simpson
(@Craig_Simpson82) reported
@virginmedia Hi, the connection keeps dropping out so WiFi connected devices lose connection which isn't great for home working. Then the signal does not reach throughout the house and the speed can slow down to 10mps therefore another reset is needed. The unreliability is frustrating, thanks
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Saurav Kumar Sarma
(@SauravKumarSar8) reported
@virginmedia No help from there. That's why I am here.What more should I do??
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Clare Haward
(@clarehaward) reported
@virginmedia Its been going on for two months least. Your recorded message apologises as this is a ‘complex’ problem. Why pretend it is fixed in the evening and then next day it’s a ‘new’ problem? It’s clearly the same problem. If you can’t provide the service why are we still being charged?
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Clare Haward
(@clarehaward) reported
@virginmedia So what are you able to do? Customer service guy told me he couldn’t do anything, told me to ask engineer in street. Guy in street said call customer service. Get sent link when I register fault. Says it’s fixed in evening. Next day, new fault. I still receive bills every month.
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rickie stevenson
(@rickie1974) reported
@virginmedia Please cancel today's chat. New hub is arriving today I'll wait to see if that fixes the problem
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alice 🍓berry
(@aliceb23) reported
@virginmedia I’ve cancelled direct debit and am out of contract so hopefully that will be enough - think he hung up on me because when asked why I wanted to leave I said the customer service wasn’t very good!
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Linzena
(@linzena77) reported
@virginmedia status checker showing no issues in sk8 but the fact that every VM hub on my network checker is showing as no internet would suggest otherwise. Please sort it out, this has been going on for months now