Virgin Media Outage Report in Whitburn, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Motherwell, Grangemouth, Falkirk, Cumbernauld, Larbert, Airdrie, Livingston, Bo’ness, Wishaw, Bathgate, Denny and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnybridge |
TV | |
| Livingston |
Internet | |
| Larbert |
TV | |
| Bonnybridge |
Total Blackout | |
| Motherwell |
TV | |
| Grangemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitburn, Scotland
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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SOPHIE🦋
(@sophiesweeneyx) reported
from
Motherwell, Scotland
How ******** is virgin media this shite 😒
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia I just need a new power cable. I am not very tech savvy. Please help x
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Lauren Davenport
(@_laurennnxo) reported
from
North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary murray
(@tamngaz220717) reported
@virginmedia I have tried and it says nothing and yet again today no internet this is a joke I want to cancel my contract with virgin I had issues for a year last year with poor tv reception virgin did nothing but say I needed to upgrade my internet with you so I did now my Internet has gone
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Bike Matt
(@bike_matt) reported
@virginmedia 44 broadband outages in last 8 days CB24 area. have been told fix '2pm tomorrow' for 8 days in a row. give me a reason not to switch to more reliable supplier...
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Gary murray
(@tamngaz220717) reported
Virgin media has gone again today and what a surprise can’t talk to anyone via telephone as it won’t let u so kids can’t do there work again and I can’t work so I’m losing money not working someone needs to contact me actually phone me not give me links that are bloody useless
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Erin
(@Erin_Yeet) reported
@virginmedia for the last few weeks my internet has been absolutely useless, cuts out 3-6 times per day, I work from home so a good connection is vital to me and I don't understand why I am paying you so much for a service that does not work.
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Gary murray
(@tamngaz220717) reported
@Ofcom how can I make a complaint against virgin media for a year my tv was poor they made me upgrade internet now for this whole year I lose internet every day and I cannot contact them as it won’t let you I have lost work days and my kids have lost exam and study days
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Display Name Here.
(@Do0g77) reported
@virginmedia appreciate your v busy but disconnecting me on the phone and cutting off my online chat is poor. very poor. Shame, i hear @VodafoneUK do amazing broadband deals...
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Laurence Quinn
(@laurencequinn18) reported
Why is it so heard to contact Virgin Media,,,, stupid computers asking questions, no human response,,last time i rang them it cost me £72,,,, never again,,, Email always says do not reply,,, been trying for 3 days ,,, always says connecting to an agent but never does , crap
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anne gray
(@annegray77) reported
@virginmedia hi there on Dmax 9am on the schedule is showing Maine cabin masters but instead something else is airing. Please fix this.
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cattboy 234
(@CattBoy234) reported
@virginmedia wifi is down its been playing up so i unplugged and re plugged back in and there is no wifi connection at all. Im ising 4g to post this. Please fix thr problem
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V Bobby X
(@VBobbyX) reported
@virginmedia is trash, have you on hold for so long then cut you off. Useless service