Virgin Media Outage Report in Waltham St Lawrence, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham St Lawrence, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham St Lawrence and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waltham St Lawrence, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Slough, Beaconsfield, High Wycombe, Bracknell, Woking, Egham, Ascot and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Community Discussion
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Virgin Media Issues Reports Near Waltham St Lawrence, England
Latest outage, problems and issue reports in Waltham St Lawrence and nearby locations:
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
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Roberto Ferreira
(@rolhas1979) reported
@virginmedia I was told to get an improvement on my package and I agreed to do that but asked Virgin Media employee if I could cancel it after 14 days and he said yes if I didn't see any difference with the internet ,and was told today I couldn't cancel it and go back to how I was before
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Kevin Pearce
(@kevman1277) reported
@virginmedia hi my broadband is down just wanted to know if there’s a problem in my area
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Paul W.
(@RBKing80) reported
@virginmedia One of your mobile colleague thought it would be hilarious to call me and start laughing down the phone. Not remotely professional.
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MrDaftEddie
(@MrDaftEddie) reported
@virginmedia Having a problem with your service, my 82 year old father-in-law has been left without a working phone line after your engineers replaced a connection. No help from 150, meaning he will be left with no form of external communication!
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The General
(@kaejlaab) reported
@virginmedia What are they going to tell me? Yes you have had crap service from us for 3 weeks now, but our engineers are working hard to sort the problem. The same I’ve been told for 3 weeks now.
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Kempington
(@Pk191) reported
Nevermind @virginmedia scuffed my connection completely. Was down all day yesterday evening and now I'm getting throttled after whatever they did over the course of today. Thanks guys! No stream today.
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FRESH Handmade Cosmetics
(@FreshTorbay) reported
@virginmedia Broadband down again TQ1 3 area. #refund?
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Kevin Pearce
(@kevman1277) reported
@virginmedia Wonderful so it’s saying there’s a problem in my area and will be fixed tomorrow only been with u guys a month this is the 2nd time my tv broadband hasn’t worked not good enough!!