Virgin Media

Virgin Media Outage Report in Stepps, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepps, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepps, North Lanarkshire, Scotland 03/04/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepps, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Paisley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomCumbernauld Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Stepps, Scotland

Latest outage, problems and issue reports in Stepps and nearby locations:

  • officialalastar Alastar💫 (@officialalastar) reported from East Kilbride, Scotland

    Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

  • Cheryl_x 𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊 (@Cheryl_x) reported from Clydebank, Scotland

    @virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩

  • stevenrankin Steven Rankin (@stevenrankin) reported from Inchinnan, Scotland

    Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • justdyln dyln 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@justdyln) reported from Paisley, Scotland

    My internet is actually garbage wtf @virginmedia

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • chisy10 Chisy (@chisy10) reported from Hamilton, Scotland

    @FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV

  • TPASScotland TPAS Scotland (@TPASScotland) reported from Erskine, Scotland

    @georgelang @virginmedia Nothing unusual there then. Service is unreliable

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • louisenicole91 Pacha (@louisenicole91) reported

    @virginmedia No, they won’t tell me, they just transfer me to a “field technician” who has no clue what they’re talking about, when I ask what’s happening they hang up.

  • MrAndyOwens Andy Owens (@MrAndyOwens) reported

    @virginmedia your pathetic service that already cost my partner who works from home & had to pay for a BT hotspot, which is supposedly up & running again in my area… Well it isn’t..! How long do I have to be without service before I can walk away from my contract please..?

  • CCoweys Coweys | nVn 🦉 (@CCoweys) reported

    VirginMedia is still down in my area. If it gets to late, I’ll have to cancel stream for tonight, And do it tomorrow. Always the case when you have plans. 😔

  • pixiekatie85 Katie (@pixiekatie85) reported

    @virginmedia hi can I please have help regarding a bill I have received via email.. it’s showing an incorrect amount. Online is the correct amount but email shows double the price! I am completely deaf so please don’t advise me to call VirginMedia. TY

  • Brown01Louise Louise Brown (@Brown01Louise) reported

    @virginmedia It is saying that we cannot run tests right now. The broadband is down as is the phone. We are not the only ones in the area with this issue.

  • emmaharrison31 emma harrison (@emmaharrison31) reported

    @virginmedia Since Wednesday I haven’t been able to work at home properly as internet keeps loosing service constantly i sent a what’s app and was told your couldn’t take any more messages I have tried calling which when I got through failed ran test. Came off WiFi today and ran test

  • NeilSolan Neil Solan (@NeilSolan) reported

    @virginmedia Yeah there is an issue in my area. Now saying likely fix is 2:45am. That will be 2 hours service in 30 hours. It’s not good enough. The reliability of your service is laughable.

  • James27703642 James (@James27703642) reported

    @virginmedia @virginmedia there is an issue but no info on when it is likely to be fixed. So frustrating

  • Pipkin84 Pips (@Pipkin84) reported

    No internet for over 48 hours now in Dudley. Website says all hunky dory but when you phone up they finally admit its going to be down until 26th January! Pathetic service for my £80pm #virginmedia

  • MarchetF Francesco Marchet (@MarchetF) reported

    @virginmedia It’s appalling. I wasn’t given any reason. Not even a communication. I have been waiting and no one showed up. When I checked on the app the booking was cancelled. Plus not dealing with this in DM makes it even more awful, if possible.