Virgin Media Outage Report in Stepps, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bonnybridge, Renfrew, Bellshill, Coatbridge, Clydebank, Wishaw, East Kilbride, Paisley, Cumbernauld, Hamilton, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.
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Cal 😜🏴
(@CalLew14) reported
from
Bishopbriggs, Scotland
Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!
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Giarc
(@jardinec) reported
from
Glasgow, Scotland
@danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky
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Rob Murray
(@robmurray11) reported
from
Paisley, Scotland
@virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..
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Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia This happens every weekend. Sick to death of this service.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
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Richard brawley
(@Tricky_1984) reported
from
Barrhead, Scotland
@virginmedia have you done an update to the superhub3 as my WiFi signal has gotten terrible I need to reboot my firestick every night as it drops off and so dose my phone and laptop
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Alderson
(@LisaAlderson9) reported
@virginmedia since I'm seeing the same repeat message about the broadband issue & nothing giving an update on what's happening tell us are we going to have some sort of compensation due to this? Were paying through the roof as it is and with pending price increase 2 #ridiculous
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Ben Hodgeson
(@HodgesonBen) reported
@virginmedia I lost a decent chunk of money from playing a poker tournament while the internet went down. Is there any way I can receive this back?
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Sam Walker
(@SamWalker03) reported
@virginmedia I’ve been waiting since November ! Almost 6months to be told again to wait 45days as you didn’t process the refund for a 4th time. @zoewoodguardian please help!
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BAD R0B0T 🐝🇺🇦
(@M4gpi3) reported
@virginmedia Another day of terrible service - we only joined last Tuesday, and 50% of days so far the internet has been slow or none existant. How do we get a refund and released from our contract as you are not providing what was agreed? @virginmedia
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iiiSAndman
(@iiiSAndman) reported
@LowconFN @duos_with_dad @virginmedia Yeah. That's only a 12 day example. Doesn't really help. Won't know the full amount until the end of this month it seems
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Paigey🥢
(@PaigeChristieUK) reported
@virginmedia Oh goodie another 2h hold time for someone on the other end to hang up on me. I can’t wait. 🤌🏾🤌🏾🤌🏾🙄
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Emma J
(@EmmaConnolly83) reported
@virginmedia I always have issues! My Internet connection drops out daily
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Kevin Toohey
(@kevintm2e) reported
@AuntyChastity @virginmedia You have 14 days in which to cancel and leave free of charge.
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Niall 🏴💙
(@NiallWXM) reported
@virginmedia I had a second line with another isp for 16 years. I cancelled it three days ago and now this happens. What’s the eta, for a fix?
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Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
@VirginMedia you are driving me demented. I've tried your website, your apps, all I want to do is cancel the technician appointment you insisted I make, when it was your outage that was the problem. #fail