Virgin Media

Virgin Media Outage Report in Stepps, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepps, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepps, North Lanarkshire, Scotland 01/20/2026 10:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepps, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Bonnybridge, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepps, Scotland

Latest outage, problems and issue reports in Stepps and nearby locations:

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • officialalastar Alastar💫 (@officialalastar) reported from East Kilbride, Scotland

    Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • JohnGraham12 John Graham (@JohnGraham12) reported from East Kilbride, Scotland

    @virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC

  • chisy10 Chisy (@chisy10) reported from Hamilton, Scotland

    @FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @NewtDTD @virginmedia Oh good luck. I just finished as it went down!

  • stevenrankin Steven Rankin (@stevenrankin) reported from Inchinnan, Scotland

    Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.

  • TPASScotland TPAS Scotland (@TPASScotland) reported from Erskine, Scotland

    @georgelang @virginmedia Nothing unusual there then. Service is unreliable

  • justdyln dyln 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@justdyln) reported from Paisley, Scotland

    My internet is actually garbage wtf @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @virginmedia I've been told by your tech support that I won't be able to access my emails for 48 hours because of issues your end with the Virgin Media O2 ID process. I think you ought to be upfront about telling customers that there's a major issue.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    apparently there's an absolute disaster with email service following the merger of @O2 and @virginmedia - is anyone else out there affected? #virginmedia #seewhattheycantdo

  • DKRMartyn MafiaBear (@DKRMartyn) reported

    Just a quick reminder to everyone that since @O2 joined @virginmedia they have somehow continued to get increasingly worse and both provide the worst service in their respective fields. Also **** you for using AI chat bots, that loop around countless times.

  • Sukhmanjeetkau2 Sukhmanjeetkaur (@Sukhmanjeetkau2) reported

    Hi @virginmedia, I’ve noticed a £89.97 debit from my bank account today around 7:13am BST listed as “Virgin Media Payments.” I’m not a customer and have no association with your services. Please investigate and advise ASAP. #fraud #unauthorizedpayment

  • Howden10 Tom (@Howden10) reported

    @mylesfitz @virginmedia Worst customer service you'll ever experience when you try and sort it too. Just jumped ship to sky me.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...

  • BenLongland Ben Longland (@BenLongland) reported

    @virginmedia 3rd party email address. It is linked to my work email. I have used this to access an email verification link to access my Virgin Media account, which worked, it just seems to he accessing Sky Sports which throws up the issue.

  • jigri Hathi (@jigri) reported

    @virginmedia Moving to 360 has completely destroyed my trust in Virgin Media, remote doesn’t work, engineer attended and just left, and the situation is worse then before. Disgusting. I want to cancel my contract as Virgin Media has broken it’s contract by not providing the service.

  • colinbut66 Colinbut66 (@colinbut66) reported

    @virginmedia virgin media down again biddulph again