Virgin Media Outage Report in Stepps, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Hamilton, Bellshill, Paisley, East Kilbride, Erskine, Bonnybridge, Coatbridge, Renfrew, Airdrie, Newton Mearns, Cumbernauld, Larkhall and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Motherwell |
Internet | |
| Motherwell |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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Jayne Rowe
(@minniemilto) reported
from
Renfrew, Scotland
@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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BrianThomson
(@bthomson1986) reported
from
Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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Grahame Paton
(@GeePaton) reported
from
Kirkintilloch, Scotland
@virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia HELP
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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natasha sweeting
(@sweeting_n) reported
@virginmedia Told us bare minimum is £70 non negotiable as can’t access any offers at all on minimum package so told us best option is to leave you as you couldn’t help us!
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Colin Sisson
(@colin_sisson) reported
@virginmedia I don’t believe so, no. He became suspicious after being sent the email. But was receptive as it seemed to link to a complaint he had legitimately made recently.
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Ieuan Evans
(@IEvans93) reported
@SeanTheePrawn @virginmedia Just a farcical company. They told me to go into the office today, which I will have to tomorrow, but not ideal at the moment. They're totally void of any responsibility, and completely unhelpful. I can't understand how during an outage they don't offer alternative solutions.
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Sean
(@SeanTheePrawn) reported
@IEvans93 @virginmedia I couldn't agree more. the outage in my area has been going on since October and every time I ring, the deadline for the fix is pushed back by a month or 2 which is not acceptable when people like me and you are expected to pay full price.
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.
(@JDhezi) reported
@ConnorFNBR_ @Rxryfn @virginmedia Same **** here, all speed tests are fine and i start teleporting and **** it’s unplayable
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Ayub Laly
(@AyubLaly) reported
@VodafoneUK I would just like to tell you that not only have you lost me as a new customer, but I have just told two of my colleagues, who were going to go with you and now instead going to go with virgin media. Well done for your incompetence.
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Sarah B 🏴
(@Sazz_3) reported
@virginmedia I'm having issues logging in, it's saying password not recognised and then when I change password it ends up saying the same. Can someone help?
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Aleksandra Himiceva
(@AHimiceva) reported
@virginmedia I need to cancel an engineer visit, I no longer require the visit as I cancelled my services. I am not going to spend an hour on the phone with call centre to do this so please can you cancel the visit or he will come and I will turn him away. Thanks
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Colin Sisson
(@colin_sisson) reported
@virginmedia His slow broadband speed and the number of times he’d chased the issue. Do you want the number that called him for your records?
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natasha sweeting
(@sweeting_n) reported
@virginmedia Then put us through to the department to cancel, staff there were breathing on the line but it was after 8 so wouldn’t answer me; said I could hear them, they disconnected me and now lines are closed.