Virgin Media outages and service status in Stapleford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 56 outage signals in the last 24 hours around Stapleford, including 56 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 15, 9:03 AM GMT+1.
- TV (64%)
- Internet (22%)
- Wi-fi (5%)
- Total Blackout (4%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stapleford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stapleford, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Ilkeston, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
TV | 45 minutes ago |
|
Nottingham
|
TV | 51 minutes ago |
|
Nottingham
|
TV | 1 hour ago |
|
Nottingham
|
TV | 2 hours ago |
|
Derby
|
TV | 2 hours ago |
|
Nottingham
|
TV | 2 hours ago |
Nearby cities with recent reports
45 recent signals
13 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stapleford, England
Latest outage, problems and issue reports in Stapleford and nearby locations:
-
paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
-
Joanna Hayes (@SmileyJMH) reported from Loughborough, England@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
-
John Puxty (@JohnPuxty) reported from Ilkeston, England@JPBOLDY @virginmedia I am also getting this problem
-
Nigel Hudson (@nghudson) reported from West Bridgford, England@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
-
Daz_NFFC 🏴🇺🇦 (@NFFCDaz) reported from New Basford, England@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
-
Andy Oram (@Andyoram25) reported from Ashby-de-la-Zouch, EnglandTrying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
-
𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
-
Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
-
Chris hesketh (@cwis75) reported from Clifton, England@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
-
Ruth Machin (@ruth_machin) reported from Burton Joyce, England@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
-
NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
-
OfficialJohnHarrison (@jph1962) reported from West Bridgford, England@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
-
Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England@virginmedia I tried - I assume it doesn't work on a mobile!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samuel Williams (@SamuelWill64467) reported@DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.
-
Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
-
HeadingleyVoice (@HeadingleyVoice) reported@virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1
-
Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported@virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.
-
Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
-
Dean (@DSB4454) reported@virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell
-
Natalie Whittle ⭐⭐ (@nataliewhittle6) reported@virginmedia Itv1 still not working any ideas when it will be up and running again
-
Zoey (@YngZoey) reportedAnyone having problems with their landline on virgin media?? #virginmedia
-
Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported@virginmedia Are we getting compensation for the failure of the tv service this morning
-
Darren Green (@darreng3007) reported@virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.