Virgin Media Outage Report in Southowram, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southowram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southowram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southowram, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Bradford, Huddersfield, Oldham, Dewsbury, Littleborough, Heckmondwike, Liversedge, Mirfield, Hebden Bridge, Ossett, Cleckheaton and Guiseley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Wi-fi | |
| Batley |
||
| Halifax |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southowram, England
Latest outage, problems and issue reports in Southowram and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Sharpe
(@MelSharpe1) reported
@virginmedia Not till tomorrow afternoon Hope you cancel my bill this month. Terrible service . I need my internet to work some people work on a Sunday
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia They don’t do any checks. Your call centre staff is trained to get rid of customers so they don’t reach the managers or file a complaint. I’ve recorded them lying.
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia I have a 350mb broadband subscription that I couldn’t use since December. I’ve tried all the different possibilities to contact someone who can actually look into this problem, but no one gave an explanation or solved the problem. Yet they treated as resolved and started billing.
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia Call?! You must be joking. The last time I have called I requested to talk to a manager. The call centre clerk have promised me refund and a call back from a manager within two hours. I’m still waiting for that call. I have also filed a few complaints and no actual resolution.
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Sam BG
(@SamBrendonGreen) reported
@virginmedia Okay thanks. So no resolution of the issue but I can write a complaint. Decent service
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Dave Howarth
(@DaveHowarth83) reported
@virginmedia Yeah there was, estimated time of 5am fix. Someone really needs to sort this out, when the goes, which is too often, there are a lot of people affected. It’s just getting silly now.
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Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam Your no help at all. I still can't access the my sky app. Then when I speak you idiots you give generic answers cannot wait to leave you and join @virginmedia. You literally have the worst customer service. All you do is ask people to inbox you. And you don't help
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Bota
(@BotaF12016) reported
@virginmedia why virgin on Twitter please..you were not able to help at all no matter what I ask. who is the CEO please..I do hope you know your CEO?
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Peter Freeth
(@genius_learning) reported
@virginmedia I posted on Wednesday 24th. 3 general members have replied. No-one from VM has replied. The problem is ongoing. Error rate is over 150000 errors per channel. Packet loss is over 40%.
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Arieh Miller
(@AriehMiller) reported
@virginmedia Yeh, I've booked an engineer. Seems the key is to call 3 times for the same issue.