Virgin Media Outage Report in Southowram, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southowram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southowram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Southowram, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Oldham, Huddersfield, Littleborough, Leeds, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury, Holmfirth, Todmorden and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Oldham |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southowram, England
Latest outage, problems and issue reports in Southowram and nearby locations:
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Speak the truth
(@keshvji) reported
@virginmedia Seems you don't want help how many customers login pages do you have!
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KrazyWabb1t
(@KrazyWabb1t) reported
@virginhelp and @virginmedia would you rather lose customers or price match your new customers deals to existing customers? How come my "offer" for renewal is more expensive than what I pay now and x2 times more than a new customer would pay for the ultimate bundle...
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P Dhesi
(@SirDhesi) reported
@virginmedia 4 times I’ve called to cancel services 4 times I’ve been passed around and then cut off. Useless staff need training on how to use a phone.
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Richard Pelham
(@DickiePelham) reported
@ItsDaveClayton @virginmedia No we had the worst no broadband with Virgin now with BT
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Mel
(@Mel22737860) reported
@virginmedia I need to cancel, but i cant get hold of anyone to do this, my contract has passed and just carried on but i wanted to cancel please
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ian
(@IanBorrett) reported
@andy_maguire @virginmedia It's bad, Andy. They are trying to shut me up on twitter, but still are offering no help at all. Everything is "we don't do this and we don't offer this service...if you don't pay on time we'll give you a penalty charge" They basically are doing **** all.
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Andy
(@andy_maguire) reported
@IanBorrett @virginmedia Horrific service from them mate wow. I'm on virgin not had too many problems but this is horrible customer service wow
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SL
(@sayfulyg) reported
@virginmedia Nope still the same internet problem. This is a shambles as my kids are working from home and their internet connection is slow which means it lags. Might consider cancelling my contracts with Virgin if this is how it carries on
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Ria
(@RiaBlackmore) reported
@msb1302 @virginmedia For a company that used to be leading on wifi standards they’re now appalling. My signal is awful all the time
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andreea
(@Popescu92) reported
@virginmedia Hi! Why no one is taking the calls? I have been trying to reach someone since last week... Awful service @virginmedia