Virgin Media Outage Report in Southowram, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southowram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southowram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southowram, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Cleckheaton, Leeds, Oldham, Huddersfield, Batley, Halifax, Dewsbury, Holmfirth, Ossett, Heckmondwike, Sowerby Bridge, Littleborough and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
||
| Cleckheaton |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Oldham |
Internet | |
| Huddersfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southowram, England
Latest outage, problems and issue reports in Southowram and nearby locations:
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil hajworonskyj
(@neilhaj) reported
@virginmedia been waiting 2 days on WhatsApp for cancellations to reply to me to cancel my contract but surprise surprise no one is getting back to me and trying to cancel on the phone is ridiculous. All good at taking money but customer service is abysmal.
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PhoenixFTA ∆ truly 3.5% 🇪🇺🇩🇪🌍 FBPE
(@MyPhoenixFTA) reported
You can delete my tweets as often as you wish @virginmedia - you cannot delete the truth. Your customer "service" is THE WORST 🤬
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Lee
(@Lee23881325) reported
@virginmedia Don’t need to contact yodel as the sales person had no clue what she was doing, you don’t do plug and play boxes, they are all hard wired, the engineer brings it with him, how do I know this, I was told when I rang to chase it up and complain about the service.
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Chris Haynes
(@HAYNES1E) reported
@virginmedia @virginmedia this is certainly not the case in KT6. You are without doubt the worst broadband provider. #shambles #ripoff
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Tracey 💙
(@TraceyWaby) reported
@virginmedia You seriously want me be about for "chat" on here when Ive spent hours on phone trying sort this out to get fobbed off, so like you treated me you can say no to that, ive cancelled it so many times , I do not owe you penny why??? Never tech had it
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Krystyna
(@Krystyn59967896) reported
@virginmedia get your **** together! By far this is the worst company I have ever encountered in my life! Not only their customer service is useless but they're STEALING MONEY from their customers! I tried to close my account for a year! I've already lost over £500 and counting🤬
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Debzy G♍️🇯🇲🏴🇬🇧
(@brummiedebz) reported
@virginmedia Wi-Fi just gone down in B32??
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P Coulson
(@paulcoulson2002) reported
Dear Virgin Media, I have cancelled my contract with you on the 14th March 2022, due to poor service and the call centre not advising of correct procedure when moving home since then and many calls to your call centre I still get engineers calling at my house and text messages
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Do take me court why?? For service that never worked for something I cancelled within 14 days , so do enlighten me why you billing me for something I don't have nor in contract with ?
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emma83
(@emma83) reported
@virginmedia Can someone tell me what’s happening with the broadband in M22 area? It was down all day yesterday ( confirmed on checker) and came back on at 6pm ish. The same happened today. I work from home and need access to the internet during the daytime.