Virgin Media Outage Report in Southowram, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southowram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southowram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southowram, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Liversedge, Oldham, Mirfield, Bradford, Huddersfield, Dewsbury, Halifax, Batley, Keighley, Shipley, Brighouse and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Cleckheaton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southowram, England
Latest outage, problems and issue reports in Southowram and nearby locations:
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AmanMK
(@AmanMK17) reported
@virginmedia thank you Virgin. For #disconnecting our phone call FOUR times and not calling back despite having our telephone number. Also thanks for keeping us waiting for you all day yesterday to install our internet. Your customer service is shambolic!!
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service
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Coralie Fox
(@Finkk_) reported
@virginmedia The more people I include, the more likely I’m going to be able to finally cancel my account. I’m tired, I’m extremely upset and I cannot afford to keep paying so I am desperate now
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Stephen Neal
(@Stephen_Neal) reported
.@virginmedia really needs to join up its fault systems. Ring 150 and am told there's a fault in my area, and am offered a text to let me track the status of the fault. When I click on that link I get told there are no reported issue. 1/2
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously
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David.
(@ElJaffoGuzman) reported
@virginmedia It's over utilisation. It's been going on for 7 months. You lot are virgin care more about padding the blonde cubts bank account than the quality of the service you provide.
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⚽⚽ L E E ⚽⚽
(@_Fletch__) reported
@Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia So you are not adjusting your charges and not offering customers the option to opt out of a service where you cannot offer like for like or anything like what you are replacing -
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for
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AmanMK
(@AmanMK17) reported
@virginmedia Our installer failed to turn up yesterday after we waited all day. We’ve been cut off 4 times whilst trying to resolve this, this morning. We want to cancel our contract with Virgin as the nearest install date is now 26th July - we’ve already spent £80 for wifi so far this week.