Virgin Media outages and service status in Saint Mellons, Wales

Problems in the last 24 hours in Saint Mellons, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Mellons, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Mellons, Wales

The most recent Virgin Media outage reports came from the following cities: Barry, Cardiff, Newport, Clevedon, Weston-super-Mare, Cwmbran, Blackwood, Caerphilly, Pontypridd, and Treharris.

City	Problem Type	Report Time
Barry	TV	17 minutes ago
Cardiff	TV	54 minutes ago
Newport	TV	1 hour ago
Barry	TV	1 hour ago
Cardiff	TV	1 hour ago
Cardiff	TV	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Mellons, Wales

Latest outage, problems and issue reports in Saint Mellons and nearby locations:

• 
  Right Direction (@BackOnTrack__) reported 3 minutes ago from Cardiff, Wales

  @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

• 
  MaartenX. (@MaartenSleeckx) reported 5 minutes ago from Victoria, Wales

  @virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.

• 
  Right Direction (@BackOnTrack__) reported 7 minutes ago from Cardiff, Wales

  @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

• 
  Moseph Mellars (@stfcjoner1986) reported 11 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Darren Coomber (@Dazc090861) reported 14 minutes ago from Cardiff, Wales

  @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

• 
  Ritch Zablan (@blue_murdock) reported 17 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  𝗣S. (@philscully) reported 24 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  lee williams (@thelee_x_w) reported 25 minutes ago from Cwmbran Central, Wales

  @virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice

• 
  Gareth Jones (@gazthebluebird1) reported 25 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Kevin Fortey (@GiantVeg) reported 26 minutes ago from Cwmbran Central, Wales

  @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

• 
  Louise Dare (@lou_dare) reported 32 minutes ago from Ringland, Wales

  @virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??

• 
  Benjamin Hartrey (@benj8min) reported 35 minutes ago from Cardiff, Wales

  @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

• 
  Sam Tempest (@SATempest) reported 36 minutes ago from Cardiff, Wales

  @virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 42 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Gareth Thompson (@gareth_thmpsn) reported 42 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Stuart Ropke (@stuart_chc) reported 49 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Ariane (@MissAzzaB) reported 50 minutes ago from Cardiff, Wales

  Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff

• 
  Paul Burnell (@Paulyb65) reported 51 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

• 
  amanda roberts (@amandaroberts10) reported 57 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 59 minutes ago from St. Julians, Wales

  @virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💜🐝 (@cmairsy) reported 58 seconds ago

  10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?

• 
  aj snoop (@snoopsaj) reported 1 minute ago

  Use the app they say for service issues app says what service issues have you paid your bill absolute morons #Virginmedia

• 
  Marce The Moose (@Marcethemoose) reported 2 minutes ago

  @virginmedia An automated message on your telephone help service would be good. Have been hanging on phone for 30 mins thinking it was just my problem

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 6 minutes ago

  @virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.

• 
  Ahmed Mohamed (@Medzy1506) reported 7 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.

• 
  Carl Cavell (@Blue_Cav) reported 9 minutes ago

  @virginmedia Morinette damn auto correct

• 
  Christine💙 (@jaluch) reported 13 minutes ago

  @virginmedia TV picture cracking up and fuzzy have you problems?

• 
  G Strachan (@Forcegayle) reported 13 minutes ago

  @virginmedia why do you not communicate with customers via your website that there is an issue today? You are a communication company. Had to go on X to find out

• 
  kevin wye (@kevy1962) reported 18 minutes ago

  @5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to

• 
  Gameplay Videos (@GameplayVideos8) reported 19 minutes ago

  @virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to