Virgin Media Outage Report in Ruddington, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ruddington, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Melton Mowbray, Ilkeston, Ripley, Coalville and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
||
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruddington, England
Latest outage, problems and issue reports in Ruddington and nearby locations:
-
Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
-
Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
-
mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
-
Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
-
Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
-
Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
-
Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
-
Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
-
Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
-
Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
-
Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
-
Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
-
Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
-
DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
-
Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
-
Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
-
Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Julie Plummer
(@JuliePlummer5) reported
@virginmedia I have moved into a new house. Paying £99 a month for basic tv and broadband. New contract. Was on virgin at my old house. Never had so much trouble!! Terribly poor service. And a rip off. I’d like a refund if and when this gets sorted. Although I don’t hold out any hope
-
Niall C
(@therealxniall) reported
Trying to cancel Virgin Media through live chat, and as I get passed from clerk to clerk, each one signs off with "Stay safe". I feel like I'm walking into a UK broadband hosted Purge event
-
Tom Walsh
(@THETomwalsh) reported
@virginmedia Who are Brightstar? Why did virgin call me offering an upgrade and new phone offer. Just spoken to Brightstar and Virgin has not reported the phone in its current condition. They said no damage on phone Who do I speak to please to resolved?
-
Princess Tara♡
(@missykala) reported
My dad trying to sort out our phone landline with @virginmedia and the lady just hung up on him! How rude! Is this how you treat all customers?
-
Jean
(@Jean57000300) reported
@virginmedia Thank you but no, issue is all around security questions my husband set it up and can’t remember any of his details all he has is account number and our address etc. He has been trying for ages to get help but no one will help until he clears his security questions which he can’t
-
S
(@sandeeppurba) reported
@virginmedia I raised a new complaint and was told your team closed it as it was a duplicate. What more can I do? I replied to the complaint email and got no response. Please escalate this at once! I have been patient and no responses but this is getting out of control now
-
Philip Iyegbe
(@Philmmaker1111) reported
@virginmedia your service is trash garbage! You need to work out how to process your payments properly and stop cutting of peoples WiFi for your stupidity. While you’re at it stop inventing passwords for my account it’s broadband not bitcoin. Scrapping you as soon as I can.
-
Tom Walsh
(@THETomwalsh) reported
@virginmedia Really? Your customer service dept can’t resolve on 151? I guess they are not trained correctly? The guys who operate your online customer service, they can’t be trained either then? Happy to provide call dates/times and pictures on of conversations. Hopefully 16th time lucky.
-
Hannah ✨💫
(@HannahMGreenway) reported
@virginmedia I was told when changing mobile data plan that add ons do not carry across despite being told it would when changing. I was essentially told nothing could be done, and it remains an issue due to the broadband outages we are having
-
Rich
(@RichVerran) reported
Another service outage... **** sake virgin media sort it out