Virgin Media outages and service status in New Silksworth, England

Problems in the last 24 hours in New Silksworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Silksworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Silksworth, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, North Shields, Jarrow, Whitley Bay, Sunderland, Washington, Durham, Borough of North Tyneside, Chester-le-Street, and Seaham.

City	Problem Type	Report Time
Newcastle upon Tyne	TV	4 hours ago
Wallsend	TV	2 days ago
Newcastle upon Tyne	TV	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Silksworth, England

Latest outage, problems and issue reports in New Silksworth and nearby locations:

• 
  Steph. (@stephwales_) reported 5 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  claire🐱🐾🐾 (@clairekitty12) reported 9 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Paul fletcher (@P25_Fletch) reported 9 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Steve Walls (@StevieWalls) reported 13 minutes ago from Chester-le-Street, England

  “You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia

• 
  Carl Walsh (@Carl_Walsh33) reported 13 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Bob Scott (@scotty8461) reported 15 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Scott Noble (@ScottN1504) reported 17 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  JOP (@40yearsofhurt) reported 18 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  Mr Smoggie (@PaulCraig24) reported 20 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Paul fletcher (@P25_Fletch) reported 21 minutes ago from South Shields, England

  @virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….

• 
  Sam (@purplelime) reported 30 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  Stu (@tenchylad) reported 34 minutes ago from Sunderland, England

  @OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.

• 
  🦦 Helen (@vitosauras) reported 35 minutes ago from Gateshead, England

  **** off Virgin Media, useless bollocks

• 
  Pete Irving (@ZicoPete) reported 46 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  Edan Kidd (@KiddEdan) reported 47 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 48 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Cameron Ross (@pumbingchap) reported 50 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  EmSatch (@EmSatch) reported 51 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Sam (@purplelime) reported 55 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  liam sholder (@liamsholder91) reported 58 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nikky linnane (@NLinnane) reported 6 minutes ago

  Is Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.

• 
  Sodium (@sodiumlights) reported 9 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia

• 
  Gareth House (@house_gareth) reported 9 minutes ago

  @virginmedia The brilliant engineer came out and knew what the problem was straight away, the hub hadn't been activated at your end. apparently it has been a common problem the engineers are finding.

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 10 minutes ago

  @virginmedia. 2 hours on a call trying to sort things out, to be told I was now cutting out, so the mobile team would call me straight back. 40 minutes later still waiting. Mention complaint and they cut me off 😡😡😡😡

• 
  otterman62 (@otterman62) reported 12 minutes ago

  @virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media

• 
  Emily Atkins (@bahallathegreat) reported 13 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Ania Sowinski (@AniaSowinski) reported 13 minutes ago

  @epwhamilton @virginmedia I am having the same issue! It’s nothing to do with my hub and @virginmedia refusing to acknowledge this

• 
  Dave Howe (@DaveHowe86) reported 16 minutes ago

  @JonStone101 @virginmedia Have the same at every renewal, even had the Indian team in disbelief that I wanted the cancel the landline phone (haven’t had one in decades) and could only quote more than what I was currently paying. The UK side (think Scotland) were great and got me the deal I was after

• 
  Ray Cairns (@RCMCFCX3) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

• 
  Sekret Machines (@privatepilotuk) reported 19 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers