Virgin Media Outage Report in Hucknall, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hucknall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hucknall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hucknall, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, Alfreton and Skegby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
TV | |
| Nottingham |
TV | |
| Ilkeston |
Total Blackout | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hucknall, England
Latest outage, problems and issue reports in Hucknall and nearby locations:
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🔰A. S. Jamieson 🔰
(@TheBigManSanj) reported
@virginmedia If the issue hasn’t been resolved on your end, what good will rebooting my equipment do? Maybe proper updates on service status as opposed to vague statements that don’t really give any information.
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SteF1-141215 🏁
(@stemarwood87) reported
@virginmedia Can you advise when the issues will be fixed in Teesside? (TS11)
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Matt
(@ItsMattUK) reported
@virginmedia how do I get some wifi booster pods. Your app says my connection is fine but constantly dropping on laptops and other devices so it’s not working as it should be despite what your app claims.
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Read
(@Readjokers) reported
@virginmedia I have been experiencing real bad connection and speed for past 2 weeks (Sutton). You said it will be fixed by 21st Sep 3pm which is today and now you said will be fixed by 27th. Many people working from home these days and you are disgusting lier
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Rune
(@RuneStone1973) reported
@virginmedia Thing is I have aspergers learning disabilities I rely on my tv and internet both are down including our second box downstairs. So I got no tv cant even watch my recorded shows and no internet until tomorrow late day not good.
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Jay
(@thorley_jason) reported
@virginmedia The fix time has been updated every 4 hours and extended 4 hours for 4 days. Surely someone can find out there is a major fault affecting hundreds of customers it’s a joke
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Natalie A
(@Natalie09856531) reported
@virginmedia your customer service is not fit for purpose. 3 phone calls and an online chat and we are going in circles.
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Rhys Duane
(@rhysduane91) reported
@virginmedia Had no internet since lunch time. Restarted the router various times and still no change, please help !!
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Amanda Lee
(@amanda1louise) reported
@virginmedia I’ve recently got broadband with yourselves but have had issues. Tonight half my devices won’t connect. Connect app closes its self when I try to chat for help and website either says no issues in area or I’m having an issue and check back in 23 hours. Help Ne15 area
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Ross R MacLean
(@jamboross) reported
@virginmedia I'm watching the Scotland game on my Vodafone data that does work. Your service was co-incidentally supposed to be on at 1945. Any money if this is in England it is fixed.