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Virgin Media

Virgin Media Outage Report in Hucknall, Nottinghamshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Hucknall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hucknall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Hucknall, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Derby, and Alfreton.

CityProblem TypeReport Time
Mansfield Total Blackout 19 hours ago
Mansfield Wi-fi 1 day ago
Ilkeston Internet 1 day ago
Nottingham Wi-fi 2 days ago
Derby Internet 3 days ago
Nottingham TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hucknall, England

Latest outage, problems and issue reports in Hucknall and nearby locations:

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • tim_aikin
    tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, England

    Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

  • SteSsilver900
    Steve (@SteSsilver900) reported from Nottinghamshire, England

    @virginmedia Dont offer help then.

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

  • amy_jo_23
    amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    @skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better

  • e2mrk_mark
    Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • AdamBirch92
    adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England

    @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

  • activist84
    gerisays (@activist84) reported from Beeston, England

    When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenbarr4
    Stephen Barr ☮️🟨🟥 I stand with Jeremy Corbyn. (@stephenbarr4) reported

    @FunkyDrHuxtable @virginmedia I live in B78 and have the same issue for about a week now.

  • ShaneOB26008190
    Shane O’ Brien (@ShaneOB26008190) reported

    @virginmedia hi - how long should I be waiting to get through to your customer care ?

  • thesithlord2016
    Sith Lord kenobi (@thesithlord2016) reported

    @virginmedia I would never have thought to try these. Amazing. Imagine turning it off and making sure everything is connected.

  • LeighannaTurley
    Leighanna Turley (at 🏡) (@LeighannaTurley) reported

    Morning @virginmedia could you please help me with a billing issue? The lady on the phone with me atm doesn't seem to understand my query I've been on the phone for 40 minutes and nothing is resolved. Usually your customer service is great!

  • garethbouch
    Gareth Bouch (@garethbouch) reported

    @NadineDorries @virginmedia @O2 What the hell would it have to do with them, when we’d left the EU? How thick and disingenuous are you??? Own. Your. ****.

  • awjbisme
    Tony 🔋🚗⚡👍 drives electric (@awjbisme) reported

    @virginmedia Can you tell me if others in the area had similar problems or is it just limited to my property?

  • callmeSJS
    S (@callmeSJS) reported

    @virginmedia Loss of service.

  • Logicalsplodge
    Daryll Lodge (@Logicalsplodge) reported

    @virginmedia Hi. There are lots of forums on how to actually get help with a problem. We have no access to our accounts. Can you please help

  • jillladelus1
    jill adelus (@jillladelus1) reported

    @virginmedia And will U STOP saying i'm the problem with 'my bill issues'. I have NEVER had bill issues til i came2U. ALL my bills are paid on time & i'm no debtor2 ANYONE. U'v given false witness2 @advantis & acted unlawfully Any judge would be shocked by depth of ur duplicity & deceit.

  • FunkyDrHuxtable
    Lemar (@FunkyDrHuxtable) reported

    @virginmedia Hello I've tried that page numerous times, but it keeps crashing sadly. I've had my box now for well over three years, could there be a hardware issue? As you can imagine the stable connection is key for working at home! Thanks?