Virgin Media Outage Report in Heaton Chapel, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heaton Chapel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heaton Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Heaton Chapel, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Rochdale, Bury, Bolton, Stockport, Oldham, Sale, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Macclesfield |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heaton Chapel, England
Latest outage, problems and issue reports in Heaton Chapel and nearby locations:
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
@elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
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🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
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Adam Nadeem
(@ManAviation1107) reported
from
Cheadle Hulme, England
@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
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Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not so bad right now. So I’ll do it again next it drops
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wonder Weir 84
(@jon_weir) reported
from
Fingal County, Leinster
@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
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Siobhain Burke
(@siobhainb88) reported
@virginmedia Hi there - I received an email stating that my bill is due to be paid on Jan 11th. I haven't been a customer of Virgin Media for over a year, closed the account in Sept 2019 and have no outstanding bills. Can you confirm this email was sent in error?
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Gagandip
(@Gagandip) reported
@virginmedia this week esp. my broadband has suddenly become unreliable, it seems to drops at least twice a day for all my devices which is very disruptive! Post code is: DY11, what’s going please? Self help / status check are not useful.
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Andrew Harris
(@AndrewH43575650) reported
@virginmedia your network speed management is a joke, got impacted trying to download a game, had to reboot my hub to clear it. Or it could just be the SH2 IS RUBBISH
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Silly Automatic
(@pompeyminky) reported
Hi @virginmedia got an email saying I've changed my ntlworld email password & settings , I'm now unable to sign in , can't get back in to update/change it to what it was?? Any ideas?
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Goutam
(@Goutam54206511) reported
@virginmedia Finally technician visited on 30 Dec AM and revealed that there is upstream utilisation issues on SNR which causing intermittent internet connection over last 2+ yrs. He can not resolve as upstream department to resolve-until then I would continue to have issue with internet!!!
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Grizzo
(@StreetsofGreezo) reported
@virginmedia What about my bill though? nearly three weeks of no service but you'll charge me full price for something I never used.
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John (for it is he) -=CMDR Chewbury=-
(@johnmdow) reported
Oh look. VirginMedia is down. Again.
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Aled Davies
(@AledJDavies) reported
@virginmedia my internet is very intermittent but the tests show it works . It’s cutting out every few mins? Any known issues around Swansea?
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MZB
(@MZBtweets) reported
Virgin media internet is honestly so terrible.