Virgin Media Outage Report in East Tilbury, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in East Tilbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Tilbury, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Dagenham, Dartford, Basildon, Coldblow, Gravesend, Romford, Southend-on-Sea, Bexleyheath, Chatham, Grays, Gillingham, Rochester and Erith.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV | ||
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near East Tilbury, England
Latest outage, problems and issue reports in East Tilbury and nearby locations:
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Shah 🦅 (@shah4569) reported from London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅 (@shah4569) reported from London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Carol Dover (@CarolB29041964) reported from Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Davidp (@Davidp1103) reported from Snodland, England
@virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Kim Edwards (@KimEdwards48) reported from Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Melanie Hart (@MelanieHart72) reported from London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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⚒Mark Sands⚒ (@marksands69) reported from Rainham, England
Anyone still having broadband issues with @virginmedia
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England
@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England
@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Tony Kinson (@mrkinski) reported from Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Rex (@Lozraus) reported from London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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My Football Shirt (@Slatsman) reported from Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Mark Gould (@yiddo71) reported from Rainham, England
@virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…
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Gingerbread Man (@bigben9696) reported from Rainham, England
@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Symons (@JaneSymons1) reported
@virginmedia That link doesn’t allow reports. It runs a 'test' which says there is a problem with our hub and sets up an engineer appointment. That is a waste of my time and yours when the whole road is affected. Your systems only seem to acknowledge a wider fault when multiple 'tests' fail
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Mairi Nic (@Mairi_Nic) reported
@Brookedavis1984 @virginmedia Agree. Too short notice, confusing communications. Jargon. And no place to go for help. Not good enough.
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Victoria Massey ❤️ (@Brookedavis1984) reported
@Mairi_Nic @virginmedia And it looks like the customer service team on here and facebook are saying different things, just over 2 weeks is not enough notice to swap everything over It’s poor from @virginmedia
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Bren Mc (@Bunker_Red) reported
A week later and #virginmedia is still #DOWN despite messages and long phone calls (>30mins before you can spk to a human) the serv status remains ‘may … intermittent problems’. This status is directly linked to compensation so is this fraud? @virginmedia
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Na (@novo_maryxo) reported
@virginmedia count your days!!!! Why has my WiFi been down for a whole week now
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Pepper Kebab (@KebabPeppe98393) reported
Two years down the line from becoming a widow, O2 is affecting my credit score you never noted missed payment from my late husband’s account as he lay in hospital, dying. Shame @O2 @virginmedia @o2breavementsupport Bereavement & Critical illness Team (KMM134555427V81287L0KM
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ksj86 (@kjhj86) reported
Once again I was promised a call tonight by @virginmedia and guess what…… absolutely nothing. The only positive is they will Probably offer me another free month for once again failing to honour their promises. Surely not every customer is treated like this.
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Raging Robin (@RobinRaving) reported
@mattfrei @virginmedia Always been the same. I've never known a company be so universally awful for decades and still exist!
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Victoria Massey ❤️ (@Brookedavis1984) reported
@virginmedia We have never set any other email address for her on Virgin, my Dad is also on ntlworld and hasn’t had a message like this on his secondary email We are just panicking that access to the ntlworld email will be lost now
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Victoria Massey ❤️ (@Brookedavis1984) reported
@virginmedia Yes we set my Gmail address up as her address to sign into the account- she has never had a Virgin email address Sorry if I am not making much sense, I get anxiety around losing access to stuff x