Virgin Media Outage Report in Shoreham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Shoreham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Caterham, Beckenham, Gravesend, Sevenoaks, Orpington, Bromley, Halstead, Bexleyheath, Tonbridge, Dartford, West Malling and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Shoreham, England
Latest outage, problems and issue reports in Shoreham and nearby locations:
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lostcrusader93
(@Lostcrusader93) reported
@ThatStreamerJez @AmyWosley @virginmedia Is mad because I have never had a problem
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Stuart Ferguson
(@majorclanger73) reported
@virginmedia "Total" is the operative word here, as long as it pops up for two minutes at some point you claim it wasn't a total outage and refuse to pay out. What's the contact address for your ombudsman?
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craig
(@craig49189175) reported
@virginmedia @VirginMediaCC because you are so **** and inept you managed to cancel all my service as requested, however then kept billing me. After 12 hours in total it was eventually sorted. You are now asking for equipment to be sent bk that was sent in feb.
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Han Nah
(@hanGrenade34) reported
@virginmedia It drops out on either,I'd only asked why we couldn't get Internet my daughters room and now since whatever scan you did we have bad Internet everywhere
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Mark Doig
(@MarkDoigFC) reported
@theroyalfactor @virginmedia They are a shambles. They have made working from home so painful and my daughter had so many problems when trying to teach dance lessons by zoom.
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Vijay Balasingham
(@VijayBalasingh1) reported
@virginmedia @vmbusinesshelp I have been promised to get a cal back from a supervisor within 72 hours but never heard of anyone . I have sold my shop in April why would I need a broadband ? When someone telling me there is a close of 3 month notice period ? When specially I’m out of contract already ?
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Adam Green
(@adammichaelgree) reported
@virginmedia Hi i need a Virgin Mobile bill from February 2019. your telephone support won’t provide it to me
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A͓̽n͓̽t͓̽h͓̽o͓̽n͓̽y͓̽ ͓̽J͓̽o͓̽h͓̽n͓̽s͓̽o͓̽n͓̽ 💯
(@AnthonyJohns0n) reported
@virginmedia Our facia is broken from the install! I haven’t been in touch as it takes ages to get an answer!
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peter hully
(@peterhully) reported
@virginmedia Btw I’ve just checked online and the complaint has not been updated since 26/5/21 - the day it was opened. That’s really poor since I spent 80 minutes on the phone to your customer services last week and your engineer has made two visits to my mum in the last five days.
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EmmaB97
(@B97Emma) reported
@virginmedia So ive now managed to find the complaints form. We dont feel valued. For months we've put up with wifi and tv issues due to the roadside box. Now the phone isnt working great so an engineer is coming out. We just want the same deal as everyone else. 2.