Virgin Media Outage Report in Shoreham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shoreham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Gravesend, Orpington, Croydon, Bexleyheath, Sevenoaks, Swanley, Bromley, Beckenham, Tonbridge, Grays, Coldblow and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreham, England
Latest outage, problems and issue reports in Shoreham and nearby locations:
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia have you got an email address for an actual human being we can contact about your terrible service?
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James
(@jagats) reported
from
Whyteleafe, England
@virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Dr Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
.@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@Vee_Arr) reported
@virginmedia And you haven’t addressed the issue of compensation. @ofqual how do I complain about terrible @virginmedia broadband and their customer service?
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Miss P
(@gluestickgal) reported
Help! @virginmedia ! I’ve lost my remote - so I’m stuck on one channel. Can I get a new one??
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Ant sheeran
(@sh33ran7) reported
@virginmedia Over the phone and yes got a text to confirm an engineer would be at mine between 4-7pm yesterday. This issue has been going on for nearly 3 weeks and an engineer couldn’t be bothered to show up and fix the problem
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Jon Kirk
(@CookieWFC86) reported
@virginmedia Yes have ordered both but that’s going to mean yet more days with with no service, just seems weird for both to go at the same time
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gtTest123456789
(@tiberti_g) reported
@virginmedia This is the type of response I’ve been hearing for the past months while you’re service is not working as it should. Trying to cancel the service leads to being cut out on the phone. Do something for your customers!
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me
(@Vee_Arr) reported
@virginmedia But on Thursday when I called, you identified that there was a regional issue AND an issue specific to my own performance, for which you would send a technician. So how are you going to fix the latter?
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Clare Old
(@enkeli85) reported
@virginmedia I tweeted this 31 minutes ago so still clearly not working.
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Joanna Jagiello
(@JoJagiello) reported
@virginmedia So in the mean time no one bothers to actually fix my problem? Pathetic.
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Sean Moore
(@SeaninPinner) reported
@virginmedia Paying a premium price for poor service currently. If it’s down tomorrow, I’ll be forced to go against Government guidance in a national lockdown & travel to office in Central London putting myself at risk
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mark palmer
(@MaverickMark) reported
@virginmedia This has gone on for ages. It happens everyday. I want not to pay at all for this and every day it continues. I also want compensation for the appalling / non existent service. Please also admit lying. Including the calls you promise and never do. You are doing the same again