Virgin Media Outage Report in Shoreham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shoreham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, West Malling, Beckenham, Bexleyheath, Orpington, Tonbridge, Welling, Gravesend, Sevenoaks, Swanley, Bromley, Grays and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
TV |
Community Discussion
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Virgin Media Issues Reports Near Shoreham, England
Latest outage, problems and issue reports in Shoreham and nearby locations:
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Gareth Keen
(@gareth_keen_80) reported
from
Bexleyheath, England
@virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia Always like the service rendered before but this time around unfair and i think this needs to be looked into as you have log on how many times i called in last month alone, #unfair #badcustomerservice
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Richard Portman
(@richardjportman) reported
from
Eltham, England
Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@shynes93) reported
@virginmedia Been a virgin media customer and this is only the first time I can recall any issues happening in my area, people complaining about what seems to be an isolated incident (at least here) need to get a grip.
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Tracey Nixon - PlumEssence
(@plumessence) reported
No internet service AGAIN @virginmedia. Cant even find out why or when it will be back. As an online tutor, do I cancel this afternoons class, or not?
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Oliver Devine
(@olidevine) reported
@virginmedia All channels down in Birmingham B17
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Sue Savage
(@suesavage13) reported
@virginmedia No TV service and off and on internet in Wolverhampton WV3
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sam
(@shynes93) reported
@virginmedia Been a virgin media customer for over a year and this is only the first time I can recall any issues happening in my area, people complaining about what seems to be an isolated incident (at least here) need to get a grip.
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Eve Cain
(@EveAllis) reported
@Seons_Le @virginmedia I am entitled. I pay to be entitled to the service I’m paying for. Yes or no?
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Steve
(@shrek8777) reported
@virginmedia this really is awful service from Virgin. No updates and no way of contacting you except on here. Shocking!
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karl
(@karl43029079) reported
@virginmedia Outage around North Lincolnshire too, No TV or Internet bit of an issue when working from home.
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Peter Anderson
(@PeterAn43802432) reported
@virginmedia - Why is it that for the second time in two days I have no TV service? On Tuesday and going into Wednesday the TV and internet was off for over 14 hours. Now the TV is off again. Tried ringing 150 but it's "busy". What gives?
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Paul Stokes
(@PaulStokes_) reported
@pad171 @virginmedia I’m in Tyne and Wear same issues with TV