Virgin Media Outage Report in Shoreham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shoreham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Southwark, Thamesmead, Croydon, Blackheath, Bermondsey, Caterham, Welling, Beckenham, Bromley, Woolwich, Coldblow, Tonbridge and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| Thamesmead |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shoreham, England
Latest outage, problems and issue reports in Shoreham and nearby locations:
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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dmxcrew
(@dmxcrew) reported
from
Camberwell, England
@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy
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Toby Fox
(@TobyFox92307507) reported
from
Sutton at Hone, England
@andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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David Berry
(@davidgberry) reported
from
Bexleyheath, England
Round my parents, @virginmedia - sky red button not working.
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Mark Burrows
(@MarkBur97728871) reported
from
Sutton at Hone, England
Can you make virgin Media go bust broadband is crap and I wast my money on it
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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X
(@Newkicks87) reported
@virginmedia Hi its both the HD and SD versions on all channels. In comparison to Bt sport for instance the quality is poor and fuzzy.
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S͎a͎m͎ 💀
(@sam_j_b__) reported
@virginmedia Since we’ve powered it off we have to continuously keep reconnecting our devices to the “smart” hub Everything cabled works. Never had this problem until you banned us using our Apple WiFi router due to “security concerns” yet yours is even less secure. Stellar job.
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia it's impossible EVERYONE on virgin has problems with thier hub I've read reports in the last 24 hours many people having problems fix it
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Daryll Lodge
(@Logicalsplodge) reported
@virginmedia It’s hard to do this in tweets. We haven’t got anywhere with customer service and live chat. Complaints team have got it wrong!
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia not even into week 2 of 2022 and more and more signal problems! Your site says nothing is wrong so why is London got no virgin Internet? Look into this asap
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Puneet Jassi
(@p_jassi) reported
@virginmedia is there an issue with with Virgin Mobile signal. I used to get strong 4G at most places, now it’s either very weak 4G or 3G. Phone signal is also only couple bars.
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Adil Tahir
(@AdilTah95661005) reported
@nh_sfan @virginmedia That's your issue mate if you cant read
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Daryll Lodge
(@Logicalsplodge) reported
@virginmedia Number was part of an oomph bundle that went across to her own contract in may 2021. Payments are coming out but number closed down in December.
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Racecontrol
(@jimandchips) reported
Hey @virginmedia since I'm an existing customer about to have a price increase forced upon me can you confirm that your existing customers are NOT funding your winter sale prices ??????
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LIÂM 🇸🇮
(@Sm0ggs) reported
Any broadband issues in the TS18 area @virginmedia? Your site is not responding to check