Virgin Media Outage Report in Shoreham, Kent, England
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The latest reports from users having issues in Shoreham come from postal codes TN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shoreham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Bexleyheath, London, Snodland, Croydon, Bromley, Gravesend, Caterham, Grays, Shoreham, Beckenham, Sevenoaks, Orpington, Halstead and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Bexleyheath |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreham, England
Latest outage, problems and issue reports in Shoreham and nearby locations:
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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Rob
(@mrrob74) reported
from
Sutton at Hone, England
@virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Michael Abrey-Bugg
(@abreybugg) reported
from
Whyteleafe, England
@virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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JC X Æ A-01
(@J0111C) reported
from
Stone, England
@virginmedia how do I find out when my current deal ends??? Cos in all honesty you’re the biggest **** sandwich of a firm I’ve ever dealt with.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ςαι | Speed_BlueFox⁴⁷ ψ
(@speed_bluefox47) reported
@virginmedia I'm currently on M50 and upgraded to M350 and said I would get an email detailing when it should get posted to me but I never got the email.
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Jonny Porter
(@jptweethawk) reported
Interesting that since I recently 'upgraded' my @virginmedia broadband I have had constant interruptions to service. How can it be worse. Previous version was way better! In fact your whole service has gone downhill.
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Cat Raheem
(@CatRah11) reported
@virginmedia I don't think another member is going to solve this. We need an engineer. I will check the website and book one, and file a complaint that one was not booked in December as we were told.
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Martin fuller
(@Martinf76606790) reported
what the hell is going on with virgin media been rubbish all wkend very slow not happy
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norters
(@norters) reported
@virginmedia Any ETA on broadband service coming back online in the L20 area?
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MB
(@MBComp19) reported
@virginmedia That's stupid. The whole point of logging on is to do that. When I log on I can see all my account details. Either I have passed security or I haven't?????
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The General
(@kaejlaab) reported
@virginmedia If you were anywhere decent you would be up to date with all your maintenance, & would inform customers of any works due that might effect their service. But you just continue to stay silent & take our money without a care. You are a shambles of a company and I will leave ASAP
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⭐️Steve Botham
(@_SteveBotham) reported
@virginmedia Down when I’m in bed, but when your cameras, call system and alarm are all on the cloud, we lose that security.
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EY Matters #OneSector #OneVoice
(@EY_Matters) reported
@virginmedia It was not ordered have lodged a formal complaint am apparently going to have a call back on Tues after the call where I agreed renewal has been listened to by a manager from Belfast office. An engineer has also been booked and I am paying for it despite the Homework I pay for
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Lauren Sadler
(@Lauren_Sad) reported
@virginmedia My mobile service and data are completely down (Falmouth UK). Your checker says no issues. I can't phone you due to no signal and can't get wifi calls working. Seems to be no other way to contact you and I'm losing my mind.