Virgin Media Outage Report in Abbey Wood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Islington, Croydon, City of Westminster, City of London, Hackney, Carshalton, Dagenham, Bromley, Poplar, Muswell Hill, Harringay, Orpington and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| Southwark |
Internet | |
| London |
Wi-fi | |
| Islington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
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Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Hi - I am trying to get into contact with you but the phone line is dead and you are not answering the message service. How can I speak to someone ?
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Louise
(@Punkyfsh) reported
from
Eltham, England
@virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia I have no broadband service, in DA7 area. Is there an issue in the area.?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
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Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they can’t manage themselves
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Do you know your phone lines are down ?
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chibievil
(@chibi_evil) reported
from
Camberwell, England
@virginmedia I been sitting in live chat all day wanting to downgrade cos they are are upping prices again and haven’t been able to talk to any one ugh this is stupid I just want someone to help me geeeeeeez
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Chivers 🇪🇺💙
(@ed_chivers) reported
Our @virginmedia TV and internet just went out in Sheffield S6 - anyone else having problems?
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Shorty
(@ClassicSoulDJ) reported
@virginmedia Service is fine as it works downstairs in our house but not upstairs - your engineers have said that the walls are too thick and the signal doesn’t travel upstairs - need a wi fi booster for upstairs @virginmedia
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pedro 🏴
(@Teddy_2886) reported
@VMO2News @virginmedia Aye but does it stay connected or ***** of randomly like your usual connection ram it up yer arse lost a customer tonight
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Jonny
(@thetrainfiasco) reported
@virginmedia Hey, everything's working again since last night. I checked your out age monitor but the button doesn't work so I couldn't see anything. Not sure what happened. Thanks anyway.
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Kathy Harris
(@kathycotter67) reported
@virginmedia WiFi down again, told there is an issue with router and need to monitor it for up to 7 days - working from home and my employer (rightly so) won’t accept that. Paying £70pcm totally unacceptable. Please call me back.
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Dan Conn
(@danjconn) reported
@Garyw_ @LisaForteUK I personally left Virgin Media after finding out they store passwords in plain text and consider this something that doesn't need changing. I would wager that if people lost something they cared about then reputational damage would occur.
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Dan Salt
(@Danjsalt) reported
The Virgin media wi-fi system on the London tube is embarrassingly bad The network engineers should be kneecapped for crimes against the internet world
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do what you can, where you are
(@DebWalk19961736) reported
@zeinanao @EE @virginmedia is O KAY, but when they stop working tell them if you expect to be compensated. They'll be there providing no service for hours/days giving no compensation unless you mention it. They are good while they are working though. Can handle HEAVY use.
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Dan Siggs
(@SiggsDan) reported
@virginmedia @richardbranson Why am I sitting in my home office with my laptop tethered to my phone looking at your router and booster blinking moronically and uselessly at me? You are both expensive AND poor.
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carter
(@carterbluenose) reported
@virginmedia you need to improve your signal in monkspath solihull