Virgin Media Outage Report in Abbey Wood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Harringay, Bermondsey, Enfield Town, Camden Town, Croydon, Lewisham, Newham, Ilford, Leyton, Southwark, Walthamstow, Barking and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Harringay |
Internet | |
| Bermondsey |
Internet | |
| Enfield Town |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
@emloue @virginmedia @virginmedia contacted me and we went through some trouble shooting guides. Fortunately, as well, I have two tech savvy brothers who helped and sorted it, updated and all. We managed to fix between us all. 👍🏼
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
Because every interaction with @virginmedia on any customer service channel is enough to make me want to open a vein.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@bjorn_haynes @vmbusiness Took over 9 days to fix my business land line, retail shop, had customer panicking that we had closed. Not what you want to here. Then no broadband for two days couldn't take care payments, cost us 1000s. Then when down again this week. Biggest threat to my business is virgin.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@pixelandsoda @Senna82 @virginmedia Still no joy in BR1 4A... Also met with clueless customer support who had no idea there was an issue / not seeing a reported issue on the system.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@bjorn_haynes @vmbusiness Takes so long to pass through each layer of customer service as well, must have explained the situation 15 tines. You feel unless you push the situation won't get resolved. Case of he who shouts loudest.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia Honestly don't think @virginmedia can provide a worse service. Over the last 6 weeks I've had to put up with over a week of no phone lines, last week almost three days with no broadband so cant process payments, and now it's down again. Unbelievable 😠😠😠, costing £1000s
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seals
(@SealsCeleriac) reported
@virginmedia I've used your postcode checker. It tells me to fill in a form and tells me that someone will get back to me in 10 days. Nobody ever does. Can you help ?
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ghana ba
(@konventional57) reported
@virginmedia after being told my complaint would be investigated in 3-5 working days and I would receive a phone call, nobody has bothered to contact me eventhough its been over 7 working days #unacceptable
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Mark Wallace
(@wallaceme) reported
Amazingly this week a cheque arrived from @virginmedia paying me £150 compensation for wasting my time and wrongly cutting off my service - and today they’ve promptly phoned me up to say they’re going to wrongly cut off my service… Genuinely the worst customer service ever.
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James Travis
(@DotsAndLoopsMcr) reported
Lol. @virginmedia trying to charge me more than double what is left on my contract to cancel it. Scum.
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Kevin Anthoney
(@kjanthoney) reported
@wallaceme @virginmedia Tell them to cut out the middle bit and just send the cheque
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Tim Underwood
(@TimTheSurgeon) reported
@virginmedia I just want it to work and for someone to care about it working. Not phoning some automated service checking line.
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Amy L/ Lady Grey
(@Harmonic_Faith) reported
@virginmedia our new box won't connect to the Internet- It's a new hub! Help!
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Tim Underwood
(@TimTheSurgeon) reported
@virginmedia Honestly, for months. The service is especially bad in the evenings (when everyone is using it) but providers never admit that this happens, service users know better.
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🇬🇧Oo__Wibble__oO🇬🇧
(@OoWibble) reported
@virginmedia How do I contact you as for the last two days I have had no Mobile signal and the website has no contact at all, Twitter you don't accept messages either.
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Michael Harper
(@mikejharper) reported
@virginmedia Hi, 20mb which obviously is slow but at least I can do the basics