Virgin Media Outage Report in Abbey Wood, Greater London, England
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The latest reports from users having issues in Abbey Wood come from postal codes SE2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Balham, Enfield Town, Ilford, Hackney, Barking, Leyton, Romford, Streatham, Lewisham, Bermondsey, Wood Green, Harringay and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| Balham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Luke Archer
(@Luke_Arch3r) reported
from
Camden Town, England
Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luap Nruoblew
(@WelbournPaul) reported
@virginmedia Enough is enough, wasted enough time on this over the past few days. I am not doing any more. This is a virgin problem from start to finish. I will though commit to the bullets.
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LeehamMayoor
(@LeehamMayoor) reported
@virginmedia I've tried both and it's honestly so bad..
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Beepups | They/Them
(@Beepupper) reported
@virginmedia I shouldn't have to have more than 1 browser to access it. I'm trying on Chrome. And my cookies were cleared recently, they're not the issue...
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Fiona
(@xfeeonax) reported
@virginmedia paid for the fury fight last and was unable to watch it due to a virgin media issue. How do I get this refunded please? I am also having issues with my 2nd virgin box in regards to accessing movie and sports channels plus my WiFi is blocking Disney plus app.
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Michael Brockbanks
(@mabrock1980) reported
When someone cancels their broadband, giving the 30 days notice, is it legal for the provider to arbitrarily cancel the cancellation so they can sell you a lesser deal than the one you're going for, or force you to pay for another month's service? @virginmedia seem to think so.
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Kieran Dowling
(@Kieran_Dowling9) reported
@virginmedia when are you gonna sort out your awful wi-fi in the Brighton area. Always going down!
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Owen
(@Legofski1) reported
@virginmedia any danger of getting help for my internet, ive been on "hold fire, were tranfering yoi to an agent" since 8am
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richard Stevens
(@richard170409) reported
@virginmedia Uhuh, some how I don’t think it’ll help. Done things like this before and it never fixes anything or shows anything. Your technicians have checked my equipment so it’s not that. Virgin will say anything to get me to stay paying you I’m not having it anymore
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Goose
(@Gooseish) reported
@virginmedia this is simply not on. Internet has been down since early morning. No updates, no notice to customers.
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Dr Saffron Vickers Walkling
(@WorldShax) reported
Help required, techy Twitter friends. Seemed I switched off the Internet plug at the wall while I was away and now can't reconnect to @virginmedia on any devices. What am I doing wrong? Phone says no IP address, laptop says no Internet....