Virgin Media

Virgin Media Outage Report in Abbey Wood, Greater London, England

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The latest reports from users having issues in Abbey Wood come from postal codes SE2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abbey Wood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abbey Wood, Greater London, England 04/18/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Abbey Wood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Harringay, London, Romford, City of Westminster, Gravesend, Islington, Streatham, Enfield Town, Southwark, Ilford, Tower Hamlets, Leyton, Walthamstow and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Wi-fi
United KingdomHarringay Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Abbey Wood, England

Latest outage, problems and issue reports in Abbey Wood and nearby locations:

  • slicknick66 nick caccavone (@slicknick66) reported from Bromley, England

    @virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • MalcolmDGama04 Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • TerryDBlack Terry Black (@TerryDBlack) reported from Lambeth, England

    Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • BorelandTrevor Trevor Boreland (@BorelandTrevor) reported from Bromley, England

    So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia

  • simonewoolley Simon Woolley (@simonewoolley) reported from Lambeth, England

    @virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • raymondphill raymondphill (@raymondphill) reported from Bromley, England

    @virginmedia Connectivity on your network is woeful.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • ezzye Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NabilNazir20 Nabil Nazir (@NabilNazir20) reported

    @virginmedia Register loss of service for compensation - switch services until these lot fix up their act ! Click check status —-> click broad band ——> click compensation !

  • jackie_morrall Jackie morrall (@jackie_morrall) reported

    @virginmedia Has been off and on for days, to report it for discount it just doesn’t connect or rings out then cuts off, bit bad considering how nuch we pay

  • Dixeyroyal Kevin Dix (@Dixeyroyal) reported

    @keiranatharmony @virginmedia @bt_uk I will be doing the same, fed up with Virgin lack of service, and their constant prices rises that are way above inflation, enough is enough now, bye bye Virgin

  • iamjagsman Jagsman (@iamjagsman) reported

    due to issues with @virginmedia my stream got cut short due to continuous internet issues #virginmediadown Virgin get your act together and get stuff sorted

  • Twango47 Twango 47 (@Twango47) reported

    @virginmedia and no reply to my previous.. Called Virgin tech support twice today, kept on hold for 20-30 minutes both times and got cut off twice! Never managed to speak to anyone. Thank god we just signed to move to BT a couple of weeks ago! 🙏

  • Stevebrinda66 Mentor Man (@Stevebrinda66) reported

    @virginmedia @MikeRodgers74 Oh dear .... People expecting a 100% guaranteed no problems will arise from Virgin (and other broadband companies) Not sure what planet they live on.

  • PidgeLee22 Pidge (She/Her) (@PidgeLee22) reported

    @emmalunn @virginmedia Yep, I totally agree. Fed up with @virginmedia continual price hikes and poor service. Time to change to another provider!

  • krskipp Kevin Skipp (@krskipp) reported

    @mmmiles75 @virginmedia @macavanagh One day of internet problems does not allow you to break your contract. Not a company on the planet that won’t have outages from time to time.

  • The_Swavman TheSwavman (@The_Swavman) reported

    @virginmedia Stealing people's money for a service that is mid at best.

  • Bobbit1968 Robert mycroft (@Bobbit1968) reported

    @virginmedia It’s been on and off all night and all day, sort it out I hope I get a refund for days service sorry lack of service and any chance it can be connected today