Virgin Media Outage Report in Cramlington, Northumberland, England
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The latest reports from users having issues in Cramlington come from postal codes NE23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Shiremoor, Gateshead, Sunderland, South Shields, Whitley Bay, North Shields, Blaydon-on-Tyne, Cramlington, Jarrow, Boldon Colliery, Blyth and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Shiremoor |
||
| Gateshead |
Wi-fi | |
| Gateshead |
TV | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Scott Noble
(@ScottN1504) reported
from
Newcastle upon Tyne, England
Has anyone ever sent anything back to virgin media before? Need some help if possible
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia No, service page still says all services are fine but my landline still not working.
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JOP
(@40yearsofhurt) reported
from
Newcastle upon Tyne, England
@Magpie24_7 Fitness levels of Virgin Media are poor.
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NETheatreGuide
(@NETheatreGuide) reported
from
Ryton, England
@virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly
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Pete Irving
(@ZicoPete) reported
from
Sunderland, England
@virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia She’s sent me a service receipt out
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia No help needed, thanks - just praising the deal I was given last night 🙌
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Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
@virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
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NETheatreGuide
(@NETheatreGuide) reported
from
Ryton, England
@virginmedia You offer the same package to new customers at nearly £20 cheaper so it isn't the lowest price possible, is it? Spoke 18 months ago about signal. Was told it would be looked at if I agreed to renew. Once renewed was told WiFi is not guaranteed so tough.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!
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NETheatreGuide
(@NETheatreGuide) reported
from
Walker Gate, England
Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.
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Georgina McGowan
(@seldomseenkid16) reported
from
Gateshead, England
@virginmedia can you help with my phone services not currently working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Just Carl Shepherd
(@CarlMShepherd) reported
WiFi has been down for 5 days now, boy I sure love not being able to do any of my assignments, with the deadline rapidly approaching, and this somehow not counting as mitigating circumstances. So yeah **** @virginmedia
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Abi Gillibrand
(@AbiGillibrand) reported
@virginmedia Hi! It's been two weeks now and my internet is still going down... Do you know when it will be secure again - it's just really inconvenient with working from home 🥺🙏
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Epiphany A
(@EpiphanyA5) reported
@virginmedia absolute dog **** of a service!!! Staff in your call centres are RUDE! Constantly on hold or waiting for over an hour to get through! Going over the same ****!!! Still waiting for the manager of technical to contact me! Poor excuse of a service
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ben
(@Bennzky) reported
@virginmedia its been an issue for ages thats why i keep trying to get help but nothing
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Adam Fletcher 🌳
(@adamfletcher03) reported
@virginmedia A reliable service would be a start
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PL84
(@DeviousPL) reported
@virginmedia Is one of the gifts an internet and TV connection that doesn’t go offline all the time? Or how about competent customer service? I know I know, I’m probably asking way too much...
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RICHARD MILLS
(@rmills599) reported
@virginmedia Probably 25 days off poor/no customer service, not getting what I pay for. Fobbed off, lied to, cut off. Hours of waiting to speak to someone who cannot help. Been told to text a number which does not reply.
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Ed Andersen
(@edandersen) reported
Just saw some really weird behavior with Virgin Media cable.. was getting slow downloads until I ran SpeedTest. Then they went back to normal. Hmmm
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Rita Miller
(@gaz_dance) reported
@virginmedia Hi. Existing customer here. Disappointed with the trouble I'm having transferring services to my new address - you keep changing/not confirming the date. Makes WFH tricky during a pandemic. Message me x
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Meditationvacation
(@meditationvac) reported
@virginmedia I have and they say that they will turn up but they never do