Virgin Media Outage Report in Cramlington, Northumberland, England

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cramlington, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Wallsend, North Shields, Whitley Bay, Hebburn, Jarrow, and Borough of North Tyneside.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

• 
  Rockcliffe Files (@RockcliffeFiles) reported 4 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Georgina McGowan (@seldomseenkid16) reported 7 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Craig Smart 💙 (@CraigSmartUN) reported 14 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Scott Noble (@ScottN1504) reported 15 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  NETheatreGuide (@NETheatreGuide) reported 15 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  liam sholder (@liamsholder91) reported 20 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Michael Taylor (@mickeywhizz) reported 25 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  Craig Smart 💙 (@CraigSmartUN) reported 26 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Sam (@purplelime) reported 29 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Sam (@purplelime) reported 30 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  NETheatreGuide (@NETheatreGuide) reported 31 minutes ago from Ryton, England

  @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

• 
  Sarah (@Rainbowztwit) reported 31 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  liam sholder (@liamsholder91) reported 37 minutes ago from Newcastle upon Tyne, England

  @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

• 
  liam sholder (@liamsholder91) reported 40 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  liam sholder (@liamsholder91) reported 44 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  Sam (@purplelime) reported 52 minutes ago from South Shields, England

  @virginmedia No help needed, thanks - just praising the deal I was given last night 🙌

• 
  liam sholder (@liamsholder91) reported 53 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  NETheatreGuide (@NETheatreGuide) reported 54 minutes ago from Ryton, England

  @virginmedia You offer the same package to new customers at nearly £20 cheaper so it isn't the lowest price possible, is it? Spoke 18 months ago about signal. Was told it would be looked at if I agreed to renew. Once renewed was told WiFi is not guaranteed so tough.

• 
  JOP (@40yearsofhurt) reported 56 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  liam sholder (@liamsholder91) reported 59 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AE (@eastmandoo) reported 3 minutes ago

  @virginmedia No all good with equipment and no outage

• 
  Laura Stevens (@princess_boo148) reported 5 minutes ago

  @virginmedia Not working at all. We was Ment to be having the cable replaced as that was the issue but nothings changed

• 
  Stuart Edwards 🇺🇦🇺🇦🇺🇦 (@edbowski) reported 8 minutes ago

  @virginmedia It doesn't. It just tells me "We're looking into it" and to come back in 24 hours, and if the problem is still there, then "we'll help book an engineer"... 3 days running and still no help getting an engineer and still got slow speeds.

• 
  Jane Bridges (@janieb1975) reported 9 minutes ago

  @virginmedia want to change tv service to you but getting no sense from your call centre. Where is the nearest store to Leeds to speak someone in person???

• 
  Jb (@Jbpafc5) reported 10 minutes ago

  @virginmedia says everything is fine when it definitely isn’t! Constantly lagging when trying to play fifa & before you say I’ve re set the router & everything! Use to run amazingly on Wi-Fi before you done something in the area & send the letter out saying stick a phone line in become awful

• 
  Mike Dixie ❤🧡💛💚💙💜 (@mikedixie80) reported 11 minutes ago

  @virginmedia @WelshyClare I'm sorry, I'm just in the process of signing up with you @virginmedia and we have been told there is a guaranteed speed! Why out in social media are you saying there isn't? My experience is becoming a new customer so far is appalling!!

• 
  Dave Birty (@birtydave) reported 12 minutes ago

  @virginmedia Somebody called round my house saying that I had made an enquiry when all I did was put my house number in and postcode on the website to check prices. I never engage with people selling door to door. Very disappointed this happened.

• 
  MadameWokeratiHeap 🇺🇦🕷 (@MadameTrashheap) reported 12 minutes ago

  @virginmedia And there was no outage showing on the service checker

• 
  Mrs_Horn (@MrsHorn_EYO) reported 16 minutes ago

  @virginmedia my grandparents are having issues with their landline within fk area but yet when checking status it is saying there is no issue this has been down since last night. They need their landline for MEC use.

• 
  Harkiran Chima (@harkiranchima) reported 17 minutes ago

  @virginmedia It’s still not working. I’m in the EC1 area.