Virgin Media Outage Report in East Ardsley, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ardsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ardsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Ardsley, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Leeds, Dewsbury, Bradford, Mirfield, Cleckheaton, Barnsley, Liversedge, Castleford, Wakefield, Brighouse, Batley, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Leeds |
Total Blackout | |
| Dewsbury |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Huddersfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ardsley, England
Latest outage, problems and issue reports in East Ardsley and nearby locations:
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kelly birch
(@kellyb082) reported
@virginmedia Saying 'hopefully' doesn't really help me. Definitely time to switch providers
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Elkie Bramall
(@kinzy_eb) reported
@virginmedia So after 2.5 days with a total loss of connection, an engineer finally fixed the issue. The cause = Staff incompetence! Whoever did the unannounced upgrades in my area, didn’t bother to reconnect myself and another customer! Thanks virgin! We lost 2.5 days of work because of that
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia The issue is, Virgin Media decides ive had enough upload speed for the day and cuts me off... I have phoned that number and a robot tells me they are very sorry for the issues and there is NO repair date scheduled.
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Mick K
(@kneebs76) reported
@virginmedia Thanks, I’ve been occasionally checking that for the past couple of years and have left my details on the ‘keeping in touch’ page..my current broadband contract is up for renewal soon and was hoping you’d know if your service was going to be available anytime soon, I guess not...
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Jason Holland
(@jasonholland) reported
@virginmedia Hello? Can you help?
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Kesha Heaven
(@kheavene17) reported
@virginmedia yet again the internet has gone down, this is ridiculous, there isn't a month that the internet works without an outage in this area, if there is a way I can switch providers I will, looking into it now😤
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SalemsLady
(@SalemsLady) reported
@VerminousSpice @virginmedia Nope. Nothing. The forums are full of users with the same issue. Another infected company have rolled out help for their users. But we're still stuck with something that we can't use.
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John Boxall
(@jdboxall) reported
@virginmedia Well @virginmedia of course I had - and of course it suggested incorrectly that there were no problems. Your website and systems are a magnificent piece of doublethink where you persist in claiming there are no problems when there patently are. Beyond 1984.....
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Natalie
(@Natalieshill) reported
@virginmedia Yes no problem, that would be good. Thanks
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Luke
(@K_A_N_Design) reported
@virginmedia sort out the internet ASAP!!!The service status is NOT good!!! Detrimental connection and speed issues reported by many East London customers since 14/04/2021 but no acknowledgement, announcement or actions has been taken! From all customers #Walthamstow #london