Virgin Media Outage Report in Radcliffe, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radcliffe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radcliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Radcliffe, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Oldham, Sale, Rochdale, Rossendale District, Bury, Salford and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
||
| Stockport |
Internet | |
| Manchester |
Total Blackout | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radcliffe, England
Latest outage, problems and issue reports in Radcliffe and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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Andrea Walsh
(@alwalsh72) reported
from
Chorley, England
@virginmedia we cannot report because everything is down. It's up and down the whole of the country
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Morgan 💙
(@JohnMor97232403) reported
@virginmedia I have NOT seen anyone working on the green coms box, so I doubt if my issue has even been looked at.
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Lesley Mulley
(@lesleym1358) reported
@virginmedia I did write to you but your complaints dept said I could not cancel by letter due to security issues! Weird as on your website it stated you could cancel by letter!
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James Bromley
(@jamesbromley) reported
When you get your price increase letter from VirginMedia, just call 0800 052 2001, hit the option for cancel and you’ll be given option to have a discount to match the increase, just by pressing “1”, don’t even have to talk to anyone. Really.
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ĴΛY ƇᎾИИᎾŔ
(@connjam) reported
@virginmedia my mum has been on the phone to you for 1hr trying to cancel her service. She’s in her 70’s and has spent the last 15 mins with an advisor who has left her waiting in silence while he ‘calculates her bill’. Shocking customer service making it difficult to leave.
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ĴΛY ƇᎾИИᎾŔ
(@connjam) reported
@virginmedia No she’s just text to say she’s hung up after 1.5hrs. Your agent told her he was just goi g to calculate her final bill and didn’t return. She hung up after 30mins of silence after 50mins to get through and 10mins of sales patter. Awful service. She needs to cancel.
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Donna Jefferies
(@donnajeff) reported
@virginmedia Yes I have checked and there are issues
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MetSpecial
(@MetSpecial2) reported
@virginmedia So can you confirm there are known @virginmedia issues in the SW19 area and it’s being worked on? It’s been intermittently not working for nearly a week now.
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Dizzy Squirrel Limited
(@DizzySquirrelUK) reported
@virginmedia What’s the average wait time to get through to your cancellation department? We’re currently up to 45 minutes - it this expected service?
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Annie blyth
(@AudreyBlyth) reported
@virginmedia so day 2 of no services , tell me why I cannot speak to a real person...site tells me there is an issue, next minutee no issue... come on , I work from home...broadband is essential! I pay you for a service...you broke your contract by not providing that .
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Liston 🏴⚽️🦊💙///
(@Liston1966) reported
@MarkgLcfc @virginmedia Glad to read this, mine is due soon and had issues in the past with them. Pay for 500mb best I get is 140! Will review supply when due increase in several weeks