Virgin Media

Virgin Media Outage Report in Dunham Massey, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunham Massey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunham Massey, Trafford, England 03/19/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunham Massey, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunham Massey, England

Latest outage, problems and issue reports in Dunham Massey and nearby locations:

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • richtimperley Rich 🐝 (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤

  • dizzys_girl Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    No data on my phone and ******* @virginmedia internet has been down all morning 🤬

  • lindabeard51 Linda (@lindabeard51) reported from Wigan, England

    @virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • ash_kaprielov Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice

  • djleumas Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    @virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vespamartini Vespamartini (@vespamartini) reported

    @virginmedia hi! Are there problems in Brighton? We’ve powered the box off and on, tried different ports/cables and still nothing...

  • sarahthompson90 sarah thompson (@sarahthompson90) reported

    @virginmedia I have phoned and wasted over 4 hours getting no where,why did your agent tell me a ticket was raised on Sunday abd yet here I am Thursday & you’re telling me to phone or use a different email address to access your a customer led support group?! Disgraceful

  • Tanya_Blake Tanya Blake (@Tanya_Blake) reported

    @virginhelp @Virgin @virginmedia Hi I still haven't had a reply. Anyone going to actually help me with this?

  • scottlass1978 joanne mcewan🌈 (@scottlass1978) reported

    @virginmedia i swear to god your internet service must be the worst in the world 😤😠😡

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.

  • emmaste56462204 emma stewart (@emmaste56462204) reported

    @virginmedia have been trying to get through to customer services all week and am having to hold for over an hour each time UNACCEPTABLE. I have been receiving intermittent broadband for two weeks and can’t get through to anyone! Sooo frustrating!!!

  • mikey_republic mike usher (@mikey_republic) reported

    @virginmedia No internet no TV. Call centre closed says use website website says phone call centre. Did it take a lot of hars work hard to be this ****?

  • SoxyGamer 🔥Soxygamer🔥 (@SoxyGamer) reported

    @KRNGStallion @virginmedia Damn sorry to see this go to ombudsman adv not fit for purpose for your job - get out of contract & go back to provider who gave u better upload initially. I had to do this.

  • DaveMiester Dave🎩Miester (@DaveMiester) reported

    @absoluteradio @bushontheradio @RichieFirth When the kids burst into the living room in a panic because the WI-FI is down, "do I look like a Virgin Media engineer"? Or "oh, wait while I go and get my bag of broadband spanners"

  • RockettNeil Neil Rockett (@RockettNeil) reported

    @DarrenMarshall4 @virginmedia I’m not a big TV viewer but it may be time to change suppliers. Not sure if it’s pandemic related but the service has deteriorated markedly over the last year or so. Intermittent problems & virtually impossible to speak to anyone.