Virgin Media Outage Report in Dunham Massey, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Sale, Warrington, Oldham, Stockport, Bury, Wilmslow, Altrincham, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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Steve Ward - Wardy 🇬🇧🐝
(@25wardy) reported
from
Stockport, England
@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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♡♥Lady Chrissy mcfc♥
(@chrissy_mcfc) reported
from
Manchester, England
@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
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Cleartwo
(@CleartwoIT) reported
from
Stockport, England
@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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Lee Ramsey
(@LeeRamsey68) reported
from
Bredbury, England
After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
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💛🇨 🇱 🇦 🇷 🇦 💛
(@Claraunicorn112) reported
from
Oldham, England
@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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Paul Williams✈️
(@PaulW_1) reported
from
Cheadle Hulme, England
@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
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toewad1
(@toewad1) reported
from
Salford, England
11 days and counting to get my new FTTP Broadband, get this @virginmedia crap out of my house, so bad so so bad for gaming lag, lag, lag, even if my @BT is crap and I will let them know if it is, but I will never go with @virginmedia ever again!!!
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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NM
(@duckmall) reported
from
Macclesfield, England
@virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Batts
(@p10jpb) reported
@virginmedia OMG - that is the complaint !!!! I cannot create my online account , Your IT cannot either !! 3 weeks as a new customer without online access!!
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Kraduk
(@jokerfat) reported
@virginmedia Permission for works I understand. Permission for parking is frankly ridiculous. Pay a simple meter fee for a two hours is all that's needed. Regardless of permission, this issue should have been assessed & addressed weeks prior to the installation date...
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rfc86
(@Rfc_champs_55) reported
@virginmedia is there any reason premier sports is no longer available on the virgin go app, paying for a service and can’t watch this channel when not at home now and missing champions league qualifying games
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DangleLager
(@DangleLager) reported
@virginmedia Hi Kath, I haven’t moved yet so I haven’t had the first bill but it’s disconcerting to be paying 27 a month then get hit with over £80. I can’t help but feel like this should be simpler and more straightforward. From my perspective, same contract, same service, shd be same cost
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Jacqueline Serna
(@JacquelineSerna) reported
@virginmedia We were told it would take 3 days and after 3 days my husband phoned again and was told the form to reinstate services never got filled in so it would be up to 3 more days. We finally got reconnected the afternoon of the 22nd but we were both unable to work and had to use holiday
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brockmanj@parliament.uk
(@brockmanjparli1) reported
@virginmedia second time the internet is completely down in my area in the last 2 weeks. Last time it took an engineer 48 hours to fix, I wonder how long it’ll take this time. Advice to anyone thinking of joining VirginMedia - DONT.
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Shane Perkins
(@shane8009) reported
Why @virginmedia can you not sort your wifi out signal is so poor! Great can get 500mb as haven’t got 1 gig yet so get stuck with poor equipment
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rockyroads33
(@rawcliffeantony) reported
@virginmedia It’s the service you provide that’s shite !! Broadband 200mb really, I want to speak to a human not a robot !! Someone who can answer my questions and fix the problems … simples !
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PlanYour.Website
(@planyourwebsite) reported
@virginmedia complete loss of service for 24hrs, now estimated to be another 48hrs to fix damaged fibre cables in Burton on Trent. Our CEO cannot work from home, what's going on? @watchdog @ofcom
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Dan Nathan
(@danoffountain) reported
@virginmedia @HollyKyle2 Still happening @virginmedia, just happened with tonight's episode. Even videoplus 30 years ago knew when shows had schedule changes last minute. This isn't rocket science, what it is is utter crap and also not worthy of paying a premium price for. Get it sorted.