Virgin Media Outage Report in Dunham Massey, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Manchester |
||
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
-
Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
-
David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
-
Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...
-
Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
-
Juicy_Jade
(@Jade_Juicy) reported
from
Salford, England
@virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.
-
Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
-
Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)
-
David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
-
Shaunna
(@tiny_mischief) reported
from
Risley, England
@FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you
-
Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
-
Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia WTF is going on with the broadband again ........
-
colin-loftus
(@loftus2011) reported
from
Middleton, England
@virginmedia your remotes and boxes are shit I need @SkyUK back
-
Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
-
David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
-
Anthony Maxwell
(@WellMax81) reported
from
Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
-
GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
-
talia
(@taliashan) reported
from
Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
-
Andrew Sweeney
(@sween007) reported
from
Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
-
Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
-
Shaunna
(@tiny_mischief) reported
from
Risley, England
@virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Cocker
(@cockertron) reported
@virginmedia I’m afraid it is down on both, yes. It was working fine last night but not since we woke up this morning. Weirdly the wifi icon says we have three bars but it’s definitely not working.
-
Shenz
(@ShenzDrumz) reported
So my wifi is down and @virginmedia line isn’t even working. Forever pissed off with this wifi kmt
-
prettier jesus
(@gracegracegra) reported
dude virgin media is the worst company in the whole entire world
-
Mia
(@StollerMia) reported
@virginmedia No estimated time for this to he rectified. And this does not explain why my home WiFi has been problematic for months. Given that for £21 p/m I have unlimited 5G data I am considering just cancelling the DD to Virgin as they have failed to provide me with the service I pay for.
-
Mia
(@StollerMia) reported
@virginmedia So in summary, I had no luck on the chat, I'm using my phone for data, I've got no response on the phone and I've lost three working hours. And the best Virgin can do is tell me to 'wait on hold'. I just did this and got cut off once connected. This is best customer support?
-
David Brimson
(@Brimson1) reported
@virginmedia Yes. But apparently it's your end. I can't get any emails on 3 separate devices. Your webmail isn't working either. Apparently I believe it's an IMAP issue your end.
-
Ben :)
(@BenzyPlayz345) reported
@virginmedia Can you fix your WiFi please! Having to use hotspot to type this
-
Lewis!
(@Yellow_Taill) reported
@virginmedia So the internet was down for a whole day and no notes were taken as to why?!?!?!?
-
Phil Hibberd
(@PhotoMadeSimple) reported
@virginmedia Despite endless threatening letters we are finding it impossible to pay VM using the power of attorney we have set up for my partner's dad who has dementia. Appalling customer service as usual from VW.
-
JinkxItUp
(@JinkxItUp) reported
Today I found out that if you contact Virgin Media about anything sales related, they call you twice a day for 21 days to follow up and try to sell you ****. Even if you ignore them. What ********?! I blocked the number so they started emailing me and texting me too. It's vile.