Virgin Media Outage Report in Dunham Massey, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Cheadle, Salford, Oldham, Stockport, Sale, Bury, Macclesfield, Northwich, Warrington, Altrincham, Wilmslow and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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Sibley14
(@sibley14) reported
from
Stockport, England
@virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️🌈
(@simonhunter87) reported
from
Sale, England
@virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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alex
(@amh_910) reported
from
Salford, England
@virginmedia your service is horrific, whys my phone still coming as "parked"
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Enda Burke
(@endaburke81) reported
from
Manchester, England
Blimey yet again @virginmedia is down in Manchester :-(
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK
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Raivis Olehno
(@RaivisOlehno) reported
from
Middleton, England
Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.
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AlexOD
(@Aldonn_) reported
from
Manchester, England
Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Collins
(@LauraCo09045723) reported
@virginmedia Ours is still down
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Darren chambers
(@ViTo_DEE91) reported
@virginmedia So seeing as nearly every Virgin customer was affected by this, what do you plan to do? A statement perhaps?
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Niall 🏴💙
(@NiallWXM) reported
@virginmedia I had a second line with another isp for 16 years. I cancelled it three days ago and now this happens. What’s the eta, for a fix?
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DJ Billy Morris
(@billypleased) reported
from
Dundee, Scotland
@virginmedia My internet seems to be intermittent most days? I often get the message on my devices "your internet is unstable."
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🌸 Lifeweaver one trick QueenE 👑
(@EmilyKrumlinde) reported
@benmalka @virginmedia it's funny how VM always seem to have a lot of issues, used to be with VM a few years ago too and stuff like this was common, went to BT and while they are lower speeds i think there was ONE outage for 3 years (and it lasted for like 2 hours)
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Oscar Mukoida
(@MukoidaOscar) reported
@virginmedia Might move to BT network
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iiiSAndman
(@iiiSAndman) reported
@duos_with_dad @virginmedia oh yeah that doesn't help either and will hopefully get changed
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Naomi Fitzpatrick
(@naomibfitz) reported
@virginmedia Still having issues
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tristansummers
(@tristansummers) reported
@virginmedia forcing telephone lines onto the internet the day after the internet went down all day and you increased prices 13% over inflation means most customers will leave you as soon as they can.
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David Crockwell
(@david_crockwell) reported
New customers @virginmedia get the same package as me but for half the price, and their call centre tells lies. So much for customer loyalty