Virgin Media Outage Report in Dunham Massey, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Wigan, Salford, Sale, Oldham, Bury, Stockport, Cheadle, Macclesfield and Wilmslow.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Natalie Johns (@natalie_19851) reported from Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Linda (@lindabeard51) reported from Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Sam Rogers (@8ballSambo) reported from Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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James Mayo (@JamesMayo_) reported from Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Marcbbz (@marcbbz) reported from Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Ryan (@Listuuh) reported from Manchester, England
Anyone else on virgin media and the internet is down in your area
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Rich 🐝 (@richtimperley) reported from Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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Ryan (@Listuuh) reported from Manchester, England
@virginmedia It’s down again sort it out
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woodsa (@danielpwood1) reported from Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Graham Turner (@Laticsbiffo) reported from Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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colin paul henstock (@beefstock3) reported from Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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John B (+) (@John_B58) reported from Warrington, England
@virginmedia Like I said I registered for updates over the weekend and never got any.
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Ian Dugdale (@IDugdale) reported from Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Green (@carolinesgreen) reported
@virginmedia And I followed that link. says no issues with connection but to reboot the hub. I have probably done this already about six times, including three resets. It doesn't work.
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Peter D-D (@pdonduncan) reported
@virginmedia No. However, be aware that I didn't ask for a visit because I already know that my equipment & installation is ok. What is the area problem and when will it be fixed?
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Tracey Glazey (@TG26267791) reported
@virginmedia Convert my change of address to a serviceable property - which it was for 12 hours. I cancelled after being told by some staff how I needed to see this. One complaint wasn’t even logged. I was told i had to chase it. Still a further complaint didn’t help as the person didn’t
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Caroline Green (@carolinesgreen) reported
@virginmedia @virginmedia And just like that...my phone is no longer collecting. How can this NOT be a Virgin issue?
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Parag (@p4rag) reported
@virginmedia Can you tell me how to register the issue.. As I cannot see anywhere online to do so
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G.🏴 (@_G_87) reported
@virginmedia Well John the issue is, I have only been with you lot 3 months n this is the 3 time my nets went down. Never had a problem with @SkyUK... just the speed better but consistency is better I'd say. You can't tell me anything I don't already know John boy. There yet another problem!
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Caroline Green (@carolinesgreen) reported
@virginmedia Waited days for him and he said it was definitely a fault in the router. But he didn't have any on him and I would have to book fresh visit. Meanwhile, some services (like telly apps) randomly came back but still issues with some devices. Internet comes and goes.....
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Parag (@p4rag) reported
@virginmedia Wow... So am I going to get a refund for all these days for loss of service?
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G.🏴 (@_G_87) reported
@virginmedia Really John, all your services run on the Internet. What do you thinks down ...?
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Amy Anderson (@Amy_Anderson86) reported
@virginmedia No no it hasn't been cancelled, they just haven't arrived. It is an issue with the cable so they need to fit a new one. Which was supposed to be yesterday, no show, arranged again for today, no show. Not an area fault