Virgin Media Outage Report in Dunham Massey, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
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Nathan
(@nathangreen101) reported
from
Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia It's down again and has gone down both of the last 2 days
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Rebecca HR 😷
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Northam
(@mrnorm) reported
@virginmedia Absolutely furious at your support right now. £140 charged in data overages despite setting a SIM Spend cap when ordering. Your team are accusing me of not setting it despite me having browser history visiting a page called 'checkout/sim-spending-cap'. What the hell!
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Lauren
(@MissLaurenG) reported
3 days and counting without broadband because of a mistake @virginmedia made, and 8 hours of being on hold. 4 agents and counting lying about a callback and no resolution . How can you justify taking money?! @BBCWatchdog @Ofcom
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Goutam
(@Goutam54206511) reported
@virginmedia I have been calling your team fof over 2 years, they offer #NO HELP#
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Aiden Walsh
(@AidenW) reported
@virginmedia Have just checked this evening and we still have picture but no sound on the TV service
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Kevin
(@Klutch_Fifa) reported
@KingPMoney @virginmedia There customer service is genuinely the worst I’ve ever seen, main reason why I don’t use them
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Stephanie Vicario-Bell
(@VicarioBell) reported
50mins on hold for Virginmedia. There’s a fault on our line - we can’t seem to get any help - how long are wait times please? @virginmedia
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iRamble
(@iRamble0) reported
@virginmedia I registered for an account. However, when I try to login it informs me that the email is not recognised. If I try to create an account it tells me that the account is already registered. If I try to reset my password it tells me an account with the email does not exist.
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Hemanth
(@hemanthjose) reported
@virginmedia I'm a new customer and installed the self-install kit yesterday (9th). But no internet/phone so far. Support says there is some big IT issues stopping Activation of new kit. Any ETAs on a fix please?
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Paul Thomas
(@Dr_Paul_Thomas) reported
@virginmedia 12 hours later and still no service in Hornsey - can you please arrange for a team to fix the issues now - no more excuses
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Chad Moon
(@Ch4dMoon) reported
@virginmedia been having lots of trouble with my internet connection lately. Been very slow and losing it completely every day now. Can’t find a solution on your website after trying everything. Need it sorting asap