Virgin Media Outage Report in Dunham Massey, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Stockport, Macclesfield, Sale, Salford, Knutsford, Wilmslow, Cheadle, Middleton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Sigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Matt's MerARTki
(@MattKeating1981) reported
from
Wigan, England
@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia It just says it looks like I can’t get on the internet and it recommends an engineer to come out. On the FOURTH OF JANUARY. During a pandemic when I’m working from home. I left @virginmedia because your service kept dropping, some things never change.
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Howarth
(@PaulaJHowarth) reported
@o2 thought you might have done a better job than @virginmedia at customer service nope! I’ve just been cut off by her I wasn’t even angry! - absolutely fuming now - how dare you do that to a customer you’re ripping off! Joke!
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Marc Roby
(@Marc_Roby) reported
@chauffeur1uk @virginmedia We’ve got the same problem Mike. Don’t use the WhatsApp option ever….it’s a cycle of going through security, waiting for someone to respond, then responding at 1am, then having to start again when you reply at a reasonable hour. I’ve given up trying to get in touch, impossible.
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Calvs
(@Calver1066) reported
@virginmedia Still can’t get through. Missing 5m length of cable and also have a faulty pod that needs replacing as it hasn’t worked since u sent it. This is a joke been trying since 9am. U already had to pay compensation for ur poor service and this will be adding soon !!
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Toni Mckie
(@tmckie1) reported
@virginmedia No, never gotten a name, I have filed a complaint online but don't see why I should have talk to me like that, especially when he rang my number, I didn't ring you's. Shocking customer service in my opinion.
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🌶B.S♥Make-A-Mess
(@RMackaness) reported
@O2 having issur with 'Volt' I'm a virgin media and customer of you but I'm not eligible? Both bills are in my name. I'm due an upgrade but it depends on if this actually works?
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Loren Jay Mulligan
(@lorennnjay) reported
@virginmedia I am still waiting! It has been three days on WhatsApp now. Even if you could offer me a better deal I wouldn’t stay with you based on this diabolical service!!
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Juliet Feeney
(@julietfeeney) reported
@virginmedia shockingly bad services. 5 months, no install. Non existing customer service, I've written letters, emailed, phoned web chat, whataspp - why can't you just run a cable in????????
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Ben Sumner
(@DoTTBen) reported
@virginmedia I have been on hold for over 45 minutes for the fourth time. I now want to cancel my contract, but it seems I have to call you to do that. Rubbish customer service.
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Paula Howarth
(@PaulaJHowarth) reported
@o2 @virginmedia just cut me off because I said your customer service is so poor, and I didn’t even say it angrily even though I should be because you have lied!
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BIG_McQuill
(@BIG_McQuill) reported
@virginmedia The truth is nothing I say or do will fix the problem, because it's out of my control. Regardless of what I say or do, it won't change a thing because the issue is on your end. But you point the finger at me like I caused the problem, it's my fault my internet's gone, I give up.