Virgin Media Outage Report in Dunham Massey, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Jilly Wiseman
(@JillyWiseman) reported
from
Sale, England
@virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Rebecca HR 😷
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently
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Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia It's down again and has gone down both of the last 2 days
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ
(@holly_hobble) reported
Hi @virginmedia me again why is the activate my Netflix not working on my account. #whydidichangemypackage #mightcancelthecontract
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Jim Richardson
(@MuseumJim) reported
@virginmedia trying to cancel my Virgin Media contract and I explain I want to leave to the person on the other end of the phone, then they say no problem and a few seconds later I'm cut off. This has happened twice now, is there a way to cancel online please...
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Customer Service
(@vmbusinesshelp) reported
@WrittenMirror @vmbusiness @richardbranson Hi Jay. Sorry to hear about your outage. If your 4g backup is not working, please call the Order Management team on 0800 052 0800 option 1 and they can check this for you. Thanks.
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#marcusgladis
(@JohnRelen1) reported
@virginmedia why is it you keep saying in your ads that your prices are coming down to attract new customers. Yet customers like myself find our Bill's each month on the increase and you do not offer us any offers even though we have been with virgin for years.
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Daniel Greensitt
(@DanielGreensitt) reported
@virginmedia Ive tried everything’s been advised by your staff, and still the problem is persisting. It’s actually got worse since you sent an engineer out 🙃
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David Newton
(@djnewton66) reported
@virginmedia Yes you can take ownership of my complaint and apply some common sense that appears to be lacking from your customer service team.
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Dazai 太宰
(@SOI__95) reported
@virginmedia what’s going with the broadband service in Enfield? Keeps cutting off???
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-A
(@aprilterri) reported
@virginmedia my router keeps overheating and showing a red light. It then doesn't work again until it's cooled down. I've not been able to work all day. Can we get a replacement? This hub is only a few months old
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Customer Service
(@vmbusinesshelp) reported
@WrittenMirror @vmbusiness @richardbranson Sorry to hear this Jay. The Faults team can provide an update on what time the outage will finish. The number is 0800 052 0800 option 1 then 3. Thanks.
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Asha rollawin
(@quizrollawin) reported
@virginmedia I've been trying to cancel my broadband with you on online chat since 7th june. People keep ending the chat or not replying. They've now said they cant disconnect until 15th July despite me sending written notice on 7th on chat - why is it so difficult to cancel!?