Virgin Media Outage Report in Dunham Massey, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Sale, Oldham, Macclesfield, Wigan, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
||
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia paid £27 and the fight is ******* freezing wtf
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CAL ROSCOW
(@calroscow) reported
So @VirginMedia is down across SE1 and the latest update is that it'll be fixed by 10am tomorrow morning. That'd be over 24 hours without internet. I've been using a @VodafoneUK mobile router that I have for camping all day. Makes you wonder how long cabled providers will last.
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psytcp
(@psytcp) reported
@virginmedia @FineWordsWeave VM you know that your response is unhelpful at best, patronizing at worst. Why don't you try to improve your communication skills since you can't improve the quality of your service?
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Azeezat of Fine Words Weave Pod
(@FineWordsWeave) reported
@virginmedia There is a known issue in my area, there have been several, more fool me for renewing my contract with yourselves. I consider this an opportunity to find a more reliable service. It’s not worth it, especially considering the costs and constant interruptions to functionality
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Andy
(@sangenjayauk) reported
@virginmedia internet down from this morning in SE1, status page said would be fixed by 12:45pm today. This has now jumped to tomorrow morning! Any update would be appreciated as to why…Thank you
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Kareem Kazeeem
(@KKazeeem) reported
@82ladyK @virginmedia I strongly recommend @milletoolx, he help me recover my account within 30mins. He his an expert in recovering of hacked/blocked/suspended/locked/disabled accounts.
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Kev K
(@KevKelly14) reported
@virginmedia I’ve told you before I’m NOT phoning that damn number ever again. I’ve just got back from the hospital and I have another appointment there this afternoon. If i get time tomorrow I’ll try your link chat.
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Maira Moscardini
(@vraimentdesolee) reported
@virginmedia Well, according to your service status page looks like it’ll be an entire workday lost. Is it really getting back to normal only tomorrow morning?
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Baby Yoda’s no.1 fan
(@elreago) reported
@virginmedia what’s going on with my broadband? Postcode SE3 7QQ. Been without internet since about 8:30am…. and my area is terrible for mobile data signal so I’m more or less living in the Stone Age at the moment.
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Goldie
(@goldie_64) reported
@virginmedia Please can someone help me connect to Steven
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Jack Evans
(@Jack4Evanss) reported
@virginmedia Yes, 9.10am on 16/7/2021. Why such a long time long? I know it's not your fault but this is shocking service.