Virgin Media

Virgin Media Outage Report in Dunham Massey, Trafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunham Massey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunham Massey, Trafford, England 03/18/2025 18:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunham Massey, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet
United KingdomManchester E-mail
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunham Massey, England

Latest outage, problems and issue reports in Dunham Massey and nearby locations:

  • dancross88 Dan Cross (@dancross88) reported from Salford, England

    @virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s

  • Dave_mona David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.

  • AbigailOgier Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...

  • Amymariehughes1 Amy Hughes (@Amymariehughes1) reported from Walkden, England

    I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

  • Jade_Juicy Juicy_Jade (@Jade_Juicy) reported from Salford, England

    @virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.

  • dancross88 Dan Cross (@dancross88) reported from Haydock, England

    Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.

  • AbigailOgier Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)

  • Dave_mona David Monaghan (@Dave_mona) reported from Walkden, England

    So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK

  • tiny_mischief Shaunna (@tiny_mischief) reported from Risley, England

    @FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia WTF is going on with the broadband again ........

  • loftus2011 colin-loftus (@loftus2011) reported from Middleton, England

    @virginmedia your remotes and boxes are shit I need @SkyUK back

  • Gallerixia Rixie | MamaDemonDoggo (@Gallerixia) reported from Salford, England

    @virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.

  • Dave_mona David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.

  • WellMax81 Anthony Maxwell (@WellMax81) reported from Sale, England

    All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.

  • georgiacruse_ GEORGIA CRUSE (@georgiacruse_) reported from Manchester, England

    No joke @virginmedia WiFi goes down about 3 times a week

  • taliashan talia (@taliashan) reported from Manchester, England

    @virginmedia is so so crap and has the audacity to be the most expensive

  • sween007 Andrew Sweeney (@sween007) reported from Walkden, England

    @virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider

  • Manchester_Tart Manchester Tart (@Manchester_Tart) reported from Urmston, England

    @virginmedia get off the internet, I want to use the house phone! #virgin #down

  • tiny_mischief Shaunna (@tiny_mischief) reported from Risley, England

    @virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cockertron Dan Cocker (@cockertron) reported

    @virginmedia I’m afraid it is down on both, yes. It was working fine last night but not since we woke up this morning. Weirdly the wifi icon says we have three bars but it’s definitely not working.

  • ShenzDrumz Shenz (@ShenzDrumz) reported

    So my wifi is down and @virginmedia line isn’t even working. Forever pissed off with this wifi kmt

  • gracegracegra prettier jesus (@gracegracegra) reported

    dude virgin media is the worst company in the whole entire world

  • StollerMia Mia (@StollerMia) reported

    @virginmedia No estimated time for this to he rectified. And this does not explain why my home WiFi has been problematic for months. Given that for £21 p/m I have unlimited 5G data I am considering just cancelling the DD to Virgin as they have failed to provide me with the service I pay for.

  • StollerMia Mia (@StollerMia) reported

    @virginmedia So in summary, I had no luck on the chat, I'm using my phone for data, I've got no response on the phone and I've lost three working hours. And the best Virgin can do is tell me to 'wait on hold'. I just did this and got cut off once connected. This is best customer support?

  • Brimson1 David Brimson (@Brimson1) reported

    @virginmedia Yes. But apparently it's your end. I can't get any emails on 3 separate devices. Your webmail isn't working either. Apparently I believe it's an IMAP issue your end.

  • BenzyPlayz345 Ben :) (@BenzyPlayz345) reported

    @virginmedia Can you fix your WiFi please! Having to use hotspot to type this

  • Yellow_Taill Lewis! (@Yellow_Taill) reported

    @virginmedia So the internet was down for a whole day and no notes were taken as to why?!?!?!?

  • PhotoMadeSimple Phil Hibberd (@PhotoMadeSimple) reported

    @virginmedia Despite endless threatening letters we are finding it impossible to pay VM using the power of attorney we have set up for my partner's dad who has dementia. Appalling customer service as usual from VW.

  • JinkxItUp JinkxItUp (@JinkxItUp) reported

    Today I found out that if you contact Virgin Media about anything sales related, they call you twice a day for 21 days to follow up and try to sell you ****. Even if you ignore them. What ********?! I blocked the number so they started emailing me and texting me too. It's vile.