Virgin Media Outage Report in Dunham Massey, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Salford, Bury, Warrington, Manchester, Wigan, Sale, Oldham, Stockport, Cheadle, Macclesfield and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Manchester |
||
| Wigan |
Internet | |
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia Yes on our area Facebook group there is a few people with the same issues.
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Andy Brown
(@AndyBrown55) reported
from
Sale, England
@virginmedia Been better in last 48 hours, has the issue been fully resolved this time?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Jeanelle de Gruchy
(@Jeanelleuk) reported
from
Manchester, England
@virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Thorpie
(@BammyBlue) reported
from
Salford, England
Anyone in Eccles got issues with @virginmedia not working?
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Hammybunny) reported
@virginmedia can you please help me get an o2 priority account working in the next few days
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MasterR
(@RaviFulbaria) reported
@virginmedia My wifi speed is working sooooo slow like I am paying £59 for Wi-Fi which doesn’t even work and in some parts off the house there is no Wi-Fi at all I am not happy with this service
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Sue luck
(@Sueluck2) reported
@virginmedia Nothing shows on this but your service checker phone line confirms there is a very localised issue. If this issue persists until the end of This month I’m changing to another provider as can’t take much more of this! 😡😡😡😡
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Dump London
(@dumplondon) reported
@virginmedia And guess what... I'm still PAYING for my bill. What the hell is going on? Is someone coming today to fix the internet? Is anyone going to confirm, or call? Or let me know what time? Is anyone even going to turn up? Your customer service is DISGUSTING.
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Ryan Doherty
(@RyanDoherty123) reported
@virginmedia Hi, Am I entitled to cancel my internet if it cuts out 10+ times a day, and can't actually get through to your customer service after being on hold for hours?
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Gabriele Ener
(@Gabrielener) reported
@virginmedia They keep saying there was an issue and my refund hasn't been placed. They said so this morning and a month ago. Meanwhile I received that letter from debt collectors which it will effects my credit score. That's not fair!!!
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One Mans Personal view!
(@one_personal) reported
@virginmedia This is on the mobile app as it's the only source I use it on. I have read other people have the same issue. It effects alot of channels but mainly BT sport channels
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Claire Coast-Smith
(@clairecs1) reported
@virginmedia And why on earth were you doing maintenance work on Wed anyway? (usually busiest day of week) Couldn't you do an overnight fix when less people online, possibly?
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Lloyd Peters
(@LloydPeters18) reported
@virginmedia Yes about 15 times … they just say the same thing which is works need to be done and that’s all they know. Never any movement
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Nick(Bomber)Harris
(@bomberharris12) reported
@VMKirk I’ll give it a few days to see if I get used to it and if not I’ll get on to #virginmedia and cancel under the 14 day cooling off period.