Virgin Media Outage Report in Dunham Massey, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunham Massey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunham Massey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunham Massey, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Wigan, Stockport, Warrington, Altrincham, Oldham, Macclesfield, Cheadle, Leigh, Sale, Bury, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunham Massey, England
Latest outage, problems and issue reports in Dunham Massey and nearby locations:
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NM
(@duckmall) reported
from
Macclesfield, England
@virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !
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Cleartwo
(@CleartwoIT) reported
from
Stockport, England
@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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Steve Ward - Wardy 🇬🇧🐝
(@25wardy) reported
from
Stockport, England
@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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Paul Williams✈️
(@PaulW_1) reported
from
Cheadle Hulme, England
@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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Lee Ramsey
(@LeeRamsey68) reported
from
Bredbury, England
After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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💛🇨 🇱 🇦 🇷 🇦 💛
(@Claraunicorn112) reported
from
Oldham, England
@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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♡♥Lady Chrissy mcfc♥
(@chrissy_mcfc) reported
from
Manchester, England
@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Krzysztof Bakula
(@BakulaKrzysztof) reported
@virginmedia No its only site like playstation com and steam com and i dont have acsess to store on my console and laptop for steam what should i do pkease fix it
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Geoffrey Stokker
(@butchie34) reported
@virginmedia I did and got a response saying there were no issues
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LauraClark...❤
(@cherkyi) reported
@virginmedia It won’t let me sign in just keeps saying ‘oops something went wrong’
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David Jackman
(@jackars1515) reported
@virginmedia im waiting all most 2 hours to get through to your sales team. What kind of customer service is this?
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Emjay
(@EmmaJones65) reported
@virginmedia The letter says they will pay a credit for everyday that was fault of Virgin I was told on 7th December that would have a new router by 11th it was never ordered I finally had an engineer arrive on 18th some 7days later! Not acceptable
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Emjay
(@EmmaJones65) reported
@virginmedia I have tried that already getting in touch with you is near on impossible hence why it took from beginning of October until 18th December to get issue sorted you are beyond a joke customer service is non existent! You don’t put things right!
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realDonaldChump
(@realDonaldChu16) reported
@virginmedia 3) ... network. The ‘if’ part comes from users who use ISP provided equipment. If it’s the ISP’s equipment, you can rest assured that they are retaining some root level control on the device so they can handle remote firmware upgrades and access logs etc.
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Michelle D'israeli
(@MDisraeli) reported
@cr3 @virginmedia That will indeed be one of my next steps. It's ultimately a technical issue, and honestly I've been a generally happy customer of VM, so I didn't want to go the nuclear route just yet, especially when the breach is not a simple and obvious one
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Stephen Edwards
(@SJE1981) reported
@virginmedia The hub seems to working again now. But I don't know what was stopping it from working. It's got Clearance around it. So nothing should affect the signal
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Dave Cameron
(@DavidCameron33) reported
@virginmedia I did. Was for 8-12 on 22nd December. Never arrived. Have queried it a few times here, nobody disputed it. Have just done chat through the virgin app (where i booked the engineer) and told was not and could not be booked that way.