Virgin Media Outage Report in West Ealing, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Wood Green, Croydon, London, Mitcham, Paddington, Hackney, Southwark, Finchley, Twickenham, Cricklewood, Islington, Belsize Park, Enfield Town and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| Hampstead |
||
| Wood Green |
Internet | |
| Croydon |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChompStomp
(@ChompStompAndy) reported
@virginmedia will refuse your basic rights under UK law when they fail to provide services you sign up for. But it is funny how they won't put that in writing despite being asked to back such statements up in writing. Avoid.
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CLAIRE 👑
(@ClaaireRichards) reported
@virginmedia I’ve checked says only tv issue in area. Our internet isn’t working at all.
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Toria D
(@Tordy3) reported
@virginmedia No it was never attempted, it never left the depot. The call was only intended to verify my identity but they immediately withdrew the delivery and the tracking changed from “at the depot” to “returning to sender”
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Lynne Evans
(@Evans68L) reported
@virginmedia Understand that but is there an easy way to find out whether there is a problem with the network?
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Chris Child
(@ChrisChild11) reported
@virginmedia I'll try but I know it will be the same advice.. We see no problem here and all is good... Wait a week and see if magic happens...
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Jam🃏
(@manlikejam55) reported
Anyone else’s virgin media down?
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Chris Child
(@ChrisChild11) reported
@virginmedia I don't have a way of doing this sadly but I know it's not a WiFi issue as all the same hardware and the speed is normally fine on this but too much rain or it's hot out makes for poor service and that makes no sense lol.
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Miss L
(@LizzieArthur7) reported
anyonein Dublin 7 have issues with #virginmedia Internet is so patchy and both trying to work from home. Virgin media, what is going on?!
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Michael Plunkett
(@mikeplunkett123) reported
Hi @virginmedia , can I please get someone to help me with my internet … WhatsApp And rang customer service but no answer … TIA
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LinaOku🤘🌺🔆Fascismo nunca mais!
(@LinaOku) reported
@virginmedia @djc1805 your post code finder doesn't work. My internet is down now and wanted to check it.