Virgin Media Outage Report in Lee, Greater London, England
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The latest reports from users having issues in Lee come from postal codes SE12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Lee, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Woolwich, Hackney, Bermondsey, Tower Hamlets, Harringay, Finchley, Southwark, Croydon, City of Westminster, Islington, Camden Town, Upminster, Lewisham and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Woolwich |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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Chris Straker
(@chrisTstraker) reported
from
Epsom and Ewell District, England
@virginmedia Please could someone let me know how to deal with issues, regarding mobile Wi-fi hotpspots and voicemail from abroad. Tried a number of times and yet to have any conversation, that didn’t require me repeating myself two or three times !!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Were-sheep
(@mcwilc) reported
@virginmedia ive been trying tk resolve since Nov. this is the issue - im supposed to just hope that someone gets round to doing it despite past experience telling me it wont happen. or call in and spend over an hour trying to get sorted. i made 4 calls last week
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Andy Pilkington
(@Andy_Pilkington) reported
@virginmedia I was due construction work today between the hours of 13:00 and 18:00 and no one has turned up yet... I’ve logged a #complaint over 28 days ago and no one has come back to me either so @financialombuds will be getting a bell in due course ... can hon check my work order please ?
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alasdair
(@alasdairew) reported
@virginmedia Yes and the engineer that was meant to come yesterday is now not available until Wednesday and I am left with a key worker trying to teach over a mobile phone network and two children in year 11 that can’t get to their online lessons. All for £136 per month. 😠
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Jenni Turner
(@jeffiner3870) reported
@virginmedia I booked an installation over phone Monday 08th. Now getting texts saying install will be on Tuesday 09th. Can someone help confirming date? I booked Monday off work!!!!!!
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🌻quietlife
(@NumptyBirdy) reported
@virginmedia It says on the website that I log in with a secondary acct, which it never used to, and the app has picked up details from that. Only ever logged in to the W/s on the same email details
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Margaret Bird
(@MargaretBird3) reported
@virginmedia do you deliberately make it impossible for customers to contact you? I have tried for over a month and if I am answered they can never help and need to transfer me but the transfer never happens and the robot chat is even more useless . Sort your business out!
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Nassar Mehmood
(@NassarMehmood) reported
@virginmedia Was having issues
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Jae
(@Jae_Huncho24) reported
@virginmedia Nobody ever answers. I want to cancel my contract. Can somebody please contact me
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me
(@Vee_Arr) reported
Wouldn’t it be nice to have a week without having to contact either @virginmedia or @VodafoneUK or to report either of them to @ofcom, because they actually did their jobs and provided decent customer service 😩
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Natalie Loveless
(@rev_natalie) reported
@virginmedia suddenly my mum seems to be getting all her spam into her inbox. Are your filters not working? (I’ve checked the spam settings at our end.)