Virgin Media

Virgin Media Outage Report in Lee, Greater London, England

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The latest reports from users having issues in Lee come from postal codes SE12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lee, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lee, Greater London, England 05/02/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lee, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Harringay, Croydon, Hackney, Bermondsey, Tower Hamlets, Poplar, Leyton, Finchley, Southwark, Dagenham, Lee, Barking and Lewisham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomHarringay Total Blackout
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • jameshirsz James H (@jameshirsz) reported from Croydon, England

    @virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.

  • OrionHombre orion (@OrionHombre) reported from Tottenham, England

    @lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless

  • EuropeanNick EuropeanNick 🇪🇺 (@EuropeanNick) reported from Islington, England

    N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews

  • manurequejo500 Boucherie Sanzot (@manurequejo500) reported from Islington, England

    @virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.

  • JimGiordan Jim Giordan (@JimGiordan) reported from Kensington, England

    @virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers

  • OrionHombre orion (@OrionHombre) reported from Tottenham, England

    @CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @jonathanduffy86 @virginmedia Massive issue

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

  • tb_doc Will Ricketts (@tb_doc) reported from Merton, England

    Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    @Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia

  • Justme_uk David James (@Justme_uk) reported from Islington, England

    @OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing

  • joybrenda Brenda Franco (@joybrenda) reported from Ilford, England

    @virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandiesymms Mandie (@Mandiesymms) reported

    @virginmedia Yesterday and each department got ruder until they slammed the phone down and if I do ring they wont put me through toa uk operator

  • AlistairMcF AlistairMcF (@AlistairMcF) reported

    @virginmedia Absolutely useless customer service!!!!!! On the phone for 35mins and got nowhere, then transferred to my 3rd department which then cut me off!!! As a 1st time customer…..I think I’ll just cancel my contract and go with a more reliable competitor. #useless

  • tpaleyfilm Tony Paley (@tpaleyfilm) reported

    @virginmedia Thank you. I thought that might be the case. I can sign in to TV Go yes. I can get all other channels bar Sky Sports.

  • DF2517 DF25 (@DF2517) reported

    @virginmedia Yes, and I have a pod downstairs and I think it’s helping so I just need one upstairs for the baby room but I’ve been trying to get it for months with no luck. Pls help thanks

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia In my experience, VM doesn't even follow its own code of practice. VM is sadly lacking in the human touch with a dose of undetstanding. It doesn't help to just be offered yet another humanless process and form to fill.

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia Service as in customer service not product service.

  • karenmenzies16 karen menzies (@karenmenzies16) reported

    @virginmedia @pipehitterz Called in today intermittent phone issue. Told to swap house phone and it will be fine. Had already done that! Elderly parents who need to be able to call me at any time. Shocking customer services

  • stephenjoys Stephen Kilbride 💗💜💙 (@stephenjoys) reported

    @virginmedia I don't think the issue is with the router (neither did your own technician who came to my home) but I understand you might not have any other advice to offer in your position. We will pin reset again and wait for the problem to happen again and then report it again, I guess...

  • MacReadys_Beard Lord Lorry and the February Hush (@MacReadys_Beard) reported

    Hi @virginmedia I'd like to make a complaint about a sales representative and ask for a phone call to be pulled please.

  • s4bo60 samantha bryson (@s4bo60) reported

    @Auzzziiee @virginmedia Good luck I’ve been waiting since Nov and services still not installed !! Every time I call im assured it will be done on the next date given ! 5 dates down and still no construction team