Virgin Media Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lee come from postal codes SE12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lee, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Harringay, London, Hackney, Bermondsey, Orpington, Mitcham, Walthamstow, Leyton, Finchley, Hornsey, Croydon, Paddington, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Dagenham |
TV | |
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
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Julia Valerie
(@Julia___Valerie) reported
from
Kensington, England
@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lawrence
(@andylawrence08) reported
@virginmedia any chance you could update us on the issue in the RG postcode area?
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Cheggers
(@Chegson) reported
@virginmedia no Internet in RG19, status checker page not loading, can you confirm if there's issues?
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Trudie Fell
(@TrudieFell) reported
@DowndetectorUK No Internet in RG10 since 11.15. Their Service Checker page isn't working. No proactive messages from @virginmedia at all.
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Beretta
(@Berkshirekeeper) reported
@virginmedia #virginmedia #virginmediadown VM is it too much to ask for an update on your outage ? Your status page is broken and you haven’t posted anything on social media. Can we please have an update and if possible when you expect services to resume.
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Malcolm
(@Malcolm_Smith) reported
@virginmedia broadband down in Reading, struggling to get any meaningful updates on when things might work again. Are you able to advise? Yes I have turned it off and on again.
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Peter
(@hgvpc) reported
@Chegson @virginmedia Down across UK. Estimated time to repair 15:25
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Federico Morini
(@fed_morini) reported
@virginmedia my broadband is down and your website is not responding, what's going on?
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Lizzy
(@monkeyfunkster) reported
@MegsZander @virginmedia 3.35pm "expected" fix :(
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Lyndsey Keegan
(@KeeganLyndsey) reported
@virginmedia internet is down AGAIN in the RG area. Seriously this is every week now! Your service status page is not working either
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🔴⚪️ Pig-E-Wig 🐷
(@RichTaylor1987) reported
@virginmedia Hi, internet has been down for a while now, any news on getting it back up?