Virgin Media Outage Report in Lee, Greater London, England
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The latest reports from users having issues in Lee come from postal codes SE12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lee, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bromley, London, Redbridge, Tower Hamlets, East Ham, Hackney, Finchley, Leyton, City of Westminster, Fulham, Ilford, Camden Town, Streatham, Lewisham and Belsize Park.
City | Problem Type | Report Time |
---|---|---|
Bromley | Internet | |
London | Internet | |
Redbridge | ||
London | Internet | |
London | Total Blackout | |
Tower Hamlets |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Dave Debenham
(@Dave_Deb) reported
from
Eltham, England
@virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Nik Hunt
(@NikHunt_) reported
from
Paddington, England
@virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
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noo noo
(@nannynoonoo1) reported
from
Lambeth, England
@virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything
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Ricxrules
(@Ricxrules) reported
from
Wandsworth, England
@virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Malone
(@handie1406) reported
@virginmedia appalling service. Hours spent trying to sort out a problem then told I am being transferred only to be cut off why? Because you close at 6!! Endless rounds of automated loops. My service comes up for renewal in March!A Co is only as good as when there is a problem😡
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Harley 🏍️
(@SaintHarls) reported
@AndyDouglas79 @bt_uk Was £44 per month that's with BT Sport, they can't come to fix it until Wednesday, a week & 1 day after install! Shocking! I will be calling them tomorrow & cancelling, I'll just stay with Virgin Media & pay there high prices
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Richard Barr
(@bothbarells180) reported
@LeeTwatter @virginmedia Absolutely bud and then charge you a late payment. Awful company and by the looks of it, the customer service rep is working out there bedroom in Nigeria
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Laura Hines
(@laurahines1987) reported
@virginmedia playing up on a Saturday when @MaskedSingerUK final and starstruck starts!!!! Not impressed @JasonManford help us sort it out
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BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺
(@BaddPreacher) reported
@GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.
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🏴🍀John Williams🍀🇯🇵
(@GSRHighlander) reported
@bawz @virginmedia That sucks; they are normally quick to get it working again, 40 minutes for me two weeks ago.
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Tom Halliday
(@TompHalliday) reported
@virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?
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darren
(@dazza_01) reported
@virginmedia 1 second i have 200+ ,the next second i have nothing. This has been a ongoing issue
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Helen Ensom
(@HelenBob89) reported
Once again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!
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Stephen
(@ArcadeDiet) reported
@virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?