Virgin Media

Virgin Media Outage Report in Lee, Greater London, England

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The latest reports from users having issues in Lee come from postal codes SE12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lee, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lee, Greater London, England 11/15/2024 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lee, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Bromley, London, Redbridge, Tower Hamlets, East Ham, Hackney, Finchley, Leyton, City of Westminster, Fulham, Ilford, Camden Town, Streatham, Lewisham and Belsize Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Internet
United KingdomRedbridge E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomTower Hamlets E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • nisbig10 philip gibson (@nisbig10) reported from Sutton at Hone, England

    @virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia Just check area 22 for problems, please.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Lambeth, England

    @virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything

  • Ricxrules Ricxrules (@Ricxrules) reported from Wandsworth, England

    @virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional

  • lynners2 mrsbobie (@lynners2) reported from Camden Town, England

    @Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • heysharron Sharron O'Connell (@heysharron) reported from Hackney, England

    @virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • handie1406 Gerard Malone (@handie1406) reported

    @virginmedia appalling service. Hours spent trying to sort out a problem then told I am being transferred only to be cut off why? Because you close at 6!! Endless rounds of automated loops. My service comes up for renewal in March!A Co is only as good as when there is a problem😡

  • SaintHarls Harley 🏍️ (@SaintHarls) reported

    @AndyDouglas79 @bt_uk Was £44 per month that's with BT Sport, they can't come to fix it until Wednesday, a week & 1 day after install! Shocking! I will be calling them tomorrow & cancelling, I'll just stay with Virgin Media & pay there high prices

  • bothbarells180 Richard Barr (@bothbarells180) reported

    @LeeTwatter @virginmedia Absolutely bud and then charge you a late payment. Awful company and by the looks of it, the customer service rep is working out there bedroom in Nigeria

  • laurahines1987 Laura Hines (@laurahines1987) reported

    @virginmedia playing up on a Saturday when @MaskedSingerUK final and starstruck starts!!!! Not impressed @JasonManford help us sort it out

  • BaddPreacher BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺 (@BaddPreacher) reported

    @GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.

  • GSRHighlander 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀John Williams🍀🇯🇵 (@GSRHighlander) reported

    @bawz @virginmedia That sucks; they are normally quick to get it working again, 40 minutes for me two weeks ago.

  • TompHalliday Tom Halliday (@TompHalliday) reported

    @virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?

  • dazza_01 darren (@dazza_01) reported

    @virginmedia 1 second i have 200+ ,the next second i have nothing. This has been a ongoing issue

  • HelenBob89 Helen Ensom (@HelenBob89) reported

    Once again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!

  • ArcadeDiet Stephen (@ArcadeDiet) reported

    @virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?