Vodafone Outage Report in Sunbury Common, Surrey, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Sunbury Common, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Vodafone
Vodafone is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunbury Common, England
The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Ealing, Epsom, Staines, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge
|
Phone | 2 days ago |
|
Hounslow
|
Wi-fi | 3 days ago |
|
Wandsworth
|
Wi-fi | 5 days ago |
|
Paddington
|
Internet | 6 days ago |
|
Hammersmith
|
Wi-fi | 6 days ago |
|
Southall
|
Wi-fi | 6 days ago |
Community Discussion
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Vodafone Issues Reports Near Sunbury Common, England
Latest outage, problems and issue reports in Sunbury Common and nearby locations:
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tracy wilks (@tracie0909) reported from Spelthorne District, England@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Chris Russell (@A1Ninja) reported from Sunningdale, England@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, EnglandI suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Jack J (@jenkothegreat) reported from Wandsworth, England@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Gareth Strong (@Gazstronomous) reported from Slough, England@VodafoneUK your customer service is absolutely horrendous.
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Matt Fisher (@mattfishr66) reported from Merton, England@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Eron Zekaj (@EronZekaj) reported from Brentford, England@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Jeff Stevenson (@ukcomic) reported from Hillingdon, EnglandI decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Maddie (@maddiefallsover) reported from Hammersmith, EnglandWould like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Ghalib Khan (@GhalibMK) reported from Paddington, EnglandAs usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SibirSong (@SibirSong) reported@VodafoneUK day 2 of being on the phone. Good news is you have finally decided a) I’m a customer b) you SHOULD be providing me with internet. Bad news, I’m having to tell your employeesyour own compensation policy so i don’t end up paying to get out of this **** show 🤡
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🐝 (@HalfabeeLees) reported@VodafoneUK you service has been horrendous for the last 48hrs, please sort it out 😫 postcode dt6.
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Alistair Wilson (@AlistairWilson9) reportedA 🧵about the problems of dealing with @VodafoneUK when things go wrong. Recently my wife’s 93 yo aunt decided to upgrade from a very old PAYG mobile to a shiny new contract iPhone. It arrived last Friday (27/1) & we helped her install the new SIM & initiated the transfer
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Michael W (@WhitcombeTweets) reported.@VodafoneUK not sure why your complaints number is going through to technical support, but its adding to the complaint. Also however the calls are being routed to the call center is causing echo and breaks in the call which is very frustrating.
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Gbola Otun (@gotun2003) reported@VodafoneUK Wish your home broadband works like your phone network. You've left me without broadband since 31st January and told me each day the matter has been resolved and it'll be working in a couple of hours. Won't answer the phone and your bot is pathetic . Get your act together.
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bakedcamembert (@bakedcamembert) reported@VodafoneUK I used your chat facility via the app and was directed twice to the right department / specialist to try and take out a contract. So basically what you’re saying is customer service cannot be bothered to call to explain something to a customer. I see…
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hello (@mrblacl786) reported@VodafoneUK very bad customer service from your technical team they hanged up the call on me and lied!
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Martyn Still (@StillMartyn) reported@VodafoneUK just gave a zero score for this feedback…. Couldn’t help me with my son going to Australia for a year whilst still having to pay his monthly data plan. Very disappointed and unhappy. Could have paused the contract but no!!!
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Bhupz (@bhupsbanga) reported@VodafoneUK so I made a complaint about having my fibre broadband order cancelled. Then being told and I quote "no fibre router and due to insufficient capacity your order has been cancelled." You guys for real... Dont sell what you can not provide. #Cowboys
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Darren Smith (@dazsmith1977) reported@VodafoneUK hi, i have an issue with a closed account, telephone line to you is a waste of time, could you let me know quickest way to sort please