Vodafone Outage Report in Sunbury Common, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury Common, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury Common, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Fulham, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Wandsworth |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunbury Common, England
Latest outage, problems and issue reports in Sunbury Common and nearby locations:
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Max Wilkes
(@maxwilkes92) reported
@VodafoneUK what are you doing to my account? You’re supposed to be reverting my plan, refunding flexi fee, and applying compensation for a complaint. But instead my plan is showing 2GB data (instead of 72) and £100 plan cost instead of £31? 🤨
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Jo Matthews
(@apple_pip_85) reported
What is up with @VodafoneUK, trying to long into my account and won’t work .. trying to buy a new iPad with the worst help on the phone poor bloke don’t know what he was doing…think I might give up obviously doesn’t need my money
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Harvey Neve
(@HarveyNeve) reported
The whole @VodafoneUK web experience and app is just awful- you'd think upgrading or re-contracting would just be simple. It's clearly not had any UCD what so ever. So a phone call it will be, as it has been for the last few years and I think a change of provider is on the cards
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Pam Easton
(@duchess84) reported
@VodafoneUK @CityFibre time to leave I think. Terrible customer service to a loyal customer
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Lee bob
(@herr_dreyer) reported
@VodafoneUK had my existing service cutoff at midnight and now waited 18 hours for an what should just be a config change onto a faster package. No help from the broadband team, and no internet. very poor
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Sarah Spain
(@sajspain) reported
@VodafoneUK I added data almost 3 hours ago and it has not appeared on the account yet. Your app is down. Where can I check
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Tara lees
(@Taradking71) reported
@VodafoneUK I have been on hold on the telephone for 1 hr, been waiting to be contacted on line since 7pm and is the server down now you? trying to upgrade 2 phones but struggling to get my nhs discount codes, never had this issue before, any advice before I give up and move
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Jagir *****
(@jagir_jaggi) reported
@VodafoneUK is the network down??
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✨Jean✨
(@JeanBarber) reported
@VodafoneUK the sim in my phone has stopped working - can you help please
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Agim
(@AgimLdn) reported
@VodafoneUK the website is really slow when logging to check my account…not sure you keep upgrading it and it only gets slower.