Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Ealing, Wandsworth, Hampstead, Camden Town, Guildford, Hammersmith, Epsom, Southall, Staines, Wembley, Paddington, Fulham, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Ollie
(@olliemafc) reported
from
Wandsworth, England
Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Agbo Richard
(@AgboRich) reported
from
Wandsworth, England
@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.
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Caroline McDonough
(@CarolineDB81) reported
from
Wandsworth, England
@VodafoneUK the network appears to have gone down again
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.
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Alexandru Badiu
(@voidberg) reported
from
Wandsworth, England
On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.
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Cosmina Anna Moghior
(@CosminaAnnaMogh) reported
from
Hillingdon, England
5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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Anthea Turner
(@AntheaTurner1) reported
from
Kensington, England
@DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬
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Tatiana Dobreva
(@Tatiana11Dobrev) reported
from
Wandsworth, England
@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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Mimi Newsome
(@newsome_mimi) reported
from
Hammersmith, England
@VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Nathaniel
(@Nathaniel_801) reported
from
Hillingdon, England
@VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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debbie evans
(@messymummsy) reported
from
Windsor, England
@VodafoneUK Worst company ever ! Do not use them !!🤬
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”
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Tatiana Dobreva
(@Tatiana11Dobrev) reported
from
Wandsworth, England
@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@johnsonP1977) reported
@VodafoneUK hi I was wondering how much would cost to cancel my contract?
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marty
(@martykoc) reported
@VodafoneUK Can you confirm if I’m still in the queue please I was told at 11.56 Saturday 5th I will be dealt with shortly? I am waiting patiently to be dealt with. #Vodafone #service #whatservice
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vanessa loberternos
(@vanssl) reported
been with @VodafoneUK for four years. all total rubbish customer service online AND in person. mighty glad my contract ends next month.
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Mo Albazi
(@malbazi86) reported
@VodafoneUK I submitted the form this morning and I was told that the “security team” would get in touch with me within one hour. It’s been 4 hours and no one on your online chat wants to help me. “I will transfer you to the correct team” is the responses I am getting.
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☆ Liezel ☆
(@liezel_t) reported
I used to be such a loyal @VodafoneUK customer but you've made me so upset with your awful customer service recently. So much time wasted on calls and chats, getting misinformed and not called back, I don't even know what to do 😭😭😭 #vodafone #CustomerService #aaaaaarghh
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Lyndsey Madden
(@lyndseymaddden) reported
Been on live chat for hours to RUDE agents and on the phone to the complaints team for two hours one of those hours, literally an hour, where I’ve been put on hold and forgotten about. @VodafoneUK actual shambles of a company
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Jodie Tregarthen
(@treggers83) reported
@VodafoneUK My partner has been waiting nearly 7 weeks for his upgrade to the new iPhone 12 pro. How much longer will he have to wait?? Various calls and lies from your customer service team and we are none the wiser!!!!
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Matt 🏴
(@MJD593) reported
@VodafoneUK afternoon. I paid my phone via card bill but you’ve also taken it as a direct. Can you help me please
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Finarr Lehane
(@FinarrL) reported
@Projectsoullig1 Did you make any progress? I've been on the phone to @Vodafoneuk for about 1.5 hours everyday for the last three days and they haven't resolved my problem that they admit was their fault. #vodafone
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Sara Edwards (Christie)
(@Sajatweet) reported
@VodafoneUK I'll DM you so we can be more detailed but his mobile reception is really flaky - he has to sit in awkards spots in the house like by a window ledge - so even if he's with Vodafone a hotspot wouldn't help.