Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 11/08/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Southall, Hanwell, Hounslow, Brentford, Hammersmith, Wembley, Egham, Paddington, Slough, Hampstead, Hayes, Twickenham and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomSouthall Phone
United KingdomHanwell Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported

    @VodafoneUK Never seen anything worth it.

  • calbaker1989 callum baker (@calbaker1989) reported

    Have been told my broadband would be activated on the 15th December which did not happen, then again on the 29th which did not happen, been told that it is now going to be 31st when I get the next update!! @VodafoneUK is saying it is @OpenreachHelp fault. #customerservice #fail

  • EmTBucket Emma Thompson (@EmTBucket) reported

    @VodafoneUK I was sent a replacement SIM card to try and resolve an issue with incoming calls stating ‘user busy’ and texts not coming through. I am trying to insert the new SIM card now, but need to know whether there are any specific instructions I need to follow??

  • hbkeenan Helen Keenan (@hbkeenan) reported

    @VodafoneUK Check my bill, scout out other deals and find out why my “free” Netflix, Spotify or Amazon Prime deal has gone! The website literally never works.

  • itsslimupnorth itsslimupnorth (@itsslimupnorth) reported

    @VodafoneUK A service that didn’t continue to drop

  • _Stephhs Steph Hawes (@_Stephhs) reported

    @VodafoneUK 6 weeks in to a contract, various calls to you & my sons phone STILL isn’t working /no signal !! Please tell me what I’m paying for?! 😡

  • LK_T Katie (@LK_T) reported

    @VodafoneGroup @VodafoneUK Please explain your despicable service?! Despite contacting you on numerous occasisons over a period of 3 months, my problem still hasn’t been resolved! You are charging and taking money from my account for no service. I moved to @NOWTV in September!

  • rogerhmills Roger Mills (@rogerhmills) reported

    @VodafoneUK - to surpass British Gas for the worst customer service ever is some going but you have done it. Well done. Incompetent, slow, designed to build up frustration in the customer, and thats before I was reduced to using your utterly pointless chat function #neveragain

  • shellyh77 Michelle Harris (@shellyh77) reported

    @VodafoneUK none because I never win and never sure if this is real or not which is why I never do it .with too many scams going on at the moment

  • gavin_ramdyal Gavin Ramdyal (@gavin_ramdyal) reported

    @VodafoneUK @TomLittlehales I am having the same issue in the Leighton Buzzard area.