Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Hammersmith, Southall, Wandsworth, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, Wembley and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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I will not be silent
(@eyesoftiger90) reported
@VodafoneGroup @VodafoneUK waist of time speak to you incompetent staff is that clear enough. I made complaint and I hope someone of the management or directors will look at it .I'm not going to spend hours and hours on the phone again with empty barrel.
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🏳️🌈 Azura / Bex 🏳️⚧️
(@AzuraRG) reported
@lwtom_ @VodafoneUK ISSUES LOGGING IN
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Angela
(@Angela58143919) reported
@NadineDorries @VodafoneUK You talk absolute guff. The only people you and your cronies serve are yourselves. No amount of pretending you actually care, will disguise the illegality of your prime minister and his cohorts. Your that up your own arses you believe the public are stupid! Big mistake!
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Madhav Puri
(@MadhavPuri2) reported
@VodafoneUK @VodafoneUKhelp my number 07825 760501 has been deactivated suddenly for no reason. I need urgent help now!!
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Steve Richard
(@CarperbySteve) reported
@VodafoneUK Sorted now - apparently there was an engineer at the mast; maybe switched it off while doing some work. Your service checker said our service strength was "good" when it was non-existent, but it's back again now.
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I will not be silent
(@eyesoftiger90) reported
@VodafoneGroup @VodafoneUK Your customer service on line or on the phone is really bad
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Graham Kerr
(@itgit) reported
@VodafoneUK directing to contact your support teams who are unable to resolve this issue is not what I would like. The Smart App has issues as noted from the various reviews on Android and Apple stores. Pay attention to them and fix the issues.
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ジョナサン
(@Leica_streettog) reported
@VodafoneUK I've spoken to advisor as drop in speed keeps happening in my area. Their sending a new sim card and hopefully that'll fix problem.
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Tim Heming
(@Timheming) reported
@VodafoneUK Thanks James. Your anti-fraud team are supposed to be calling back within five working days. TBH I don’t have complete confidence (the initial call back was to up-sell me broadband!). Also, not sure how it’ll rectify situation for @bt_uk customer - concerned she might be cut off.
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Lizzy Maries
(@lizzy_maries) reported
from
Bournemouth, England
@CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞