Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 02/01/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomGuildford Phone

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • themaghribiya Nida (@themaghribiya) reported from Egham, England

    @VodafoneUK yet again my wifi has gone down this is ridiculous.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • inspiresportSB Steve Badham (@inspiresportSB) reported

    Day 16… still no service from @VodafoneUK & @CityFibre - surely we must be on for a record?? Glad iv still got my sense of humour! #broadband #fullfibre

  • painey78 Simon Paine (@painey78) reported

    @VodafoneUK So I've now sent you the complaint 3 times via the DM you suggested yet still no response! Shocking service! @MoneyTelegraph @MartinSLewis

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @VodafoneUK I must admit I am enjoying Vodaphones coverage and service. The best I’ve ever had. However over the last 2 months they’ve sent me lots of texts about the latest iPhone, each time I’ve text STOP MMS to 9774 and had acknowledgement back but the sales messages continue.

  • rundarlingrun Oedipus Rex (@rundarlingrun) reported

    @VodafoneUK just wondering whether you'll respect your customers and stop sending iPhone marketing spam daily. And yes, I messaged the stop service.

  • berylhockey Beryl Hockey (@berylhockey) reported

    @VodafoneUK why are you not responding to my chat/my messages! I’ve been a really good customer for years!

  • PatrickFullick Patrick Fullick (@PatrickFullick) reported

    Dear @VodafoneUK, my forthcoming bill shows roaming charges wrongly applied for somewhere I never visited! Spoke by phone to your support who told me nothing can be done until *after* you’ve billed me. This is not cool - how do I get these charges removed, please? 😡😡😡

  • WestviewWoods WestView Guest House (@WestviewWoods) reported

    @VodafoneUK Signal has been down in Keswick Cumbria for 9 days now. Today I get a message saying theres a problem - well duh!! What news on fixing the issues - no signal, no data, not good enough :(

  • rundarlingrun Oedipus Rex (@rundarlingrun) reported

    @VodafoneUK Firstly, these arrived via text, which I've asked to be stopped. Second, the app marketing prefs fail to ever load, just unending loading animation after biometric check.

  • cloverross Clover Ross (@cloverross) reported

    @VodafoneUK In the US I can pay $70/mo for service that’s completely reliable, truly unlimited, and cancel anytime, without a credit check. If you did this you’d be a game changer just saying.

  • drbradley46 TechDaveYoutube (@drbradley46) reported

    @VodafoneUK your myvodafone service seems to be in maintenance. i am using a lenovo laptop with a data only sim, and i have been unable to connect to the internet with it for quite some time. please provide assistance as ur contact form is not working either