Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/01/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Guildford, Wandsworth, London, Fulham, Paddington, Camden Town, Hammersmith, Uxbridge, Hounslow, Slough, Ealing, Southall, Hanwell, Brentford and Wembley.

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City Problem Type Report Time
United KingdomGuildford Phone
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

  • CarolineDB81 Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • CosminaAnnaMogh Cosmina Anna Moghior (@CosminaAnnaMogh) reported from Hillingdon, England

    5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

  • olliemafc Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • MartinGreenbank Martin Greenbank (@MartinGreenbank) reported from Guildford, England

    @VodafoneUK how do I check if you have a broadband outage in my area GU1 2

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • AgboRich Agbo Richard (@AgboRich) reported from Wandsworth, England

    @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Hillingdon, England

    @VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK No one is there, again. How is it acceptable for you to expect your customers to put their lives on hold waiting for you to respond to a complaint - especially given that the responses thus far haven't resolved the issues I'm experiencing?

  • Steviej_No1 Steven Jackson (@Steviej_No1) reported

    @VodafoneUK hi i’ve had a text message saying that my Vodafone voicemail service has been disabled by the system can you explain why this is please

  • justjojo202 Just me (@justjojo202) reported

    @VodafoneUK Three never any elves near me. Are they only in the big cities?

  • Somedigits Bit Trip Stroller (@Somedigits) reported

    @VodafoneUK I've tried, with no success again. I feel like my only course of action left, after having 4 different advisors hang up the phone today alone, is to contact my Ombudsman, as Vodafone has shown no interest in actually resolving the issue.

  • Somedigits Bit Trip Stroller (@Somedigits) reported

    @VodafoneUK I would like to speak to an actual person regarding the very poor service I've received from the moment I became a customer. 6 weeks of false promises and outright lies is not a good start.

  • MDzi Dr Mark Dziobon (@MDzi) reported

    @VodafoneUK And so this evening. I get another message. Parcel delayed. Lol. It’s lost. That’s fine. So send a replacement? It’s not my fault or problem, it’s yours.

  • Rosemar67868025 Adey (@Rosemar67868025) reported

    @brightonsnapper @VodafoneUK I get them from time to time. They claim to be from @virginmedia offering upgrades to the latest iPhone or Samsung. Never managed to pinpoint them to an actual address as they're using a fake UK landline but have Indian or East Asian accents

  • NickC46 Nick (@NickC46) reported

    @VodafoneUK I’ve spent all morning trying to change a setting. Failed online. Failed to speak to a person. Which provider do you suggest I switch to? Vodafone customer service is beyond dreadful.

  • jadeeykatrinaa ϳαdεεy'♡♡ (@jadeeykatrinaa) reported

    No issues with @VodafoneUK but as soon as I upgrade to a new phone on 5G... BANG problem after problem! Signal on phone not working again and can't load any content 🙄 #Vodafonedown #vodafoneuk

  • JakeWard180 Jake Ward (@JakeWard180) reported

    @berrymwb @CityFibre @VodafoneUK When I moved to cityfibre I expected there to be the occasional small dropout as it's still quite new and the rollout ongoing, but I honestly had no idea it could be this bad. Feel like a bit of an idiot for moving away from BT which was always reliable.