Vodafone outages and service status in Sunbury-on-Thames, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 1 outage signal in the last 24 hours around Sunbury-on-Thames, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 10:48 PM GMT+1.
- Internet (46%)
- Wi-fi (31%)
- Phone (15%)
- Total Blackout (8%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Vodafone
Vodafone is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Uxbridge, Hounslow, Wandsworth, Southall, Greenford, Slough, Ealing, Epsom, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Phone | 5 days ago |
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Wi-fi | 7 days ago |
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Wi-fi | 9 days ago |
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Wi-fi | 10 days ago |
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Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Omar Qureshi (@oqureshi) reported from Hillingdon, England@VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.
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jim kelly (@jimkel40) reported from Hammersmith, England@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Who's Simon? 👨🏻🎤 (@The_CaptAwesome) reported from Hammersmith, England@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Mark Phillips (@wondermouse) reported from Wandsworth, EnglandDear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Charlie Cassen (@charliecassen) reported from Wandsworth, England@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Fabio Abraham (@fabio_abraham) reported from Slough, England@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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Kate Benest (@Benest) reported from Twickenham, England@VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband
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Charlotte Tice (@Charlotte_tice) reported from Richmond, England@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Rookie (@royalfocus1) reported from Brentford, EnglandBit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Nathaniel (@Nathaniel_801) reported from Hillingdon, England@VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Issy (@oOISSYOo) reported from Ealing, England@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Piran Sucindran (@superpiran) reported from Hillingdon, EnglandJust been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, EnglandSo, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Thom Downie (@ThomDownie) reported from Wandsworth, England@VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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The Major (@HighRankMajor) reported@VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.
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Eleanor. (@_elliewalsh) reported@VodafoneGroup @VodafoneUK I’m trying to DM you but you’ve taken off this service here. Are you offering any concessions or support for people stranded in the UAE like @O2 are?
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Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reportedWell played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service
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Dann 🧜🏼♀️ (@DPB037) reported@VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.
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Vodafone Group (@VodafoneGroup) reported@Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Wail Zch (@WailZch) reported@VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.
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sharon brill (@shazzy1978) reported@VodafoneUK No Mobile service or internet mobile
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Mr. Tea (@MrTea_CSGO) reported@VodafoneUK I'd suggest removing whatever access people have to the service that's generating 2-FA codes. It's coming directly from yourselves and anyone less aware may fall for this scam.
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Andrew 🍻 (@AndyArsenal17) reportedHi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.
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Stylish Shutters (@StylishShutters) reported@VodafoneUK please help urgently. I’m away and 1. Cannot access my voicemail and 2. When someone tries to phone my mobile some random person answers. This is my business mobile.