Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Hammersmith, Ealing, Southall, Kensington, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Iza White
(@izaw123) reported
from
Hillingdon, England
@daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
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Iza White
(@izaw123) reported
from
Hillingdon, England
@VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Camden Town, England
@kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...
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Charlotte Tice
(@Charlotte_tice) reported
from
Richmond, England
@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Vivas
(@VivasBatoni) reported
@VodafoneUK so, any formal acknowledgment that the Vodafone broadband service is down in the UK? Not possible to chat to anyone and the tool doesn’t work. So, is it Openreach issue? Any time frame to solve the problem?
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tina
(@tina22045148) reported
@DavidJonesMP @VodafoneUK Not working 🤨
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Andy Brown
(@am1brown) reported
@VodafoneUK Can a human please come on and give everyone an update with the outage rather than an auto generated response. Very poor customer service
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D Bear
(@Shady_Bear) reported
@VodafoneUK I have no internet connection is there a problem with you service in Bolton BL3 area code please?
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Caz Milford
(@Cazarazza) reported
@VodafoneUK hi, broadband appears to be down? Can't check on your app, as it says there is also a problem registering. Can you confirm if this is an issue, and when it is likely to be resolved?
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Thasan Yoganathan BEM
(@Tyoganathan) reported
@SquiggyEscobar @VodafoneUK Down in Swansea
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Generation ✖️😏 🇬🇧
(@mk_rutherford) reported
@VodafoneUK @ab_townsend @VodafoneUK Maybe be proactive and put on your website that you have an outage, rather than just replying to questions on here?
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Sue Montgomery
(@suejmontgomery) reported
@VodafoneUK internet is down, but I can't even log in to my account to run the tests to check status either, is that broken too?
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Schiehallion
(@Schiehallion15) reported
@VodafoneUK Internet is down in ML10 Lanarkshire. Devices connect to routers but no service. Vodafone claiming no issue. What is going on?
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Iain
(@_genius_i_was) reported
I'd suggest that @VodafoneUK get the finger out and resolve this national broadband outage before 3pm because the @Wrexham_AFC game is on and they don't want to deal with the wrath of @VancityReynolds on behalf of everyone who can no longer access it on TV.