Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing, Hammersmith, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Guildford |
Phone | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Fabio Abraham
(@fabio_abraham) reported
from
Slough, England
@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tyaseighty
(@tyaseighty) reported
@VodafoneUK why do I still not have my new phone ordered weeks ago, website stated 1-4 day delivery but non of your staff can tell me where it is or what’s happening!! Terrible service!
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Charlotte Grimley
(@COakley93) reported
@VodafoneUK The automated replies aren’t coming up with what I need help with. I just want the sim card I was mistakenly signed up with to be cancelled so I’m not charged
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Dustin Eno
(@DustinEno) reported
@clairejoines What network? I’m with @VodafoneUK and still have it but seems to be gone for @ThreeUK users?
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Erica Kemp
(@ericakemp00) reported
@VodafoneUK after talking to a voxi customer service employer today someone has hacked my account, atrocious service then and now, completely disappointed
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Callum Walsh
(@CallumWalsh20) reported
@SarahMarineBio @AdamofAlbion @VodafoneUK Its beyond a joke now. Ordered on the 15th of November and was told it was ready to be dispatched on the 24th after a 1- 2 week timeframe because of stock issues. Understandable. But since then its just been sitting in a warehouse?! For 15 days now!
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Quirky Gems (Quirky Gems Podcast 🎧)
(@radi0gem) reported
@VodafoneUK hi, tried to top up on my phone but you are having technical issues?
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Suat Ozdemir
(@stzdmr) reported
I'm using internet service from your Vodafone Turkey service. Since 30.11.2021, they have not been able to provide internet service. I still don't have internet right now. They do not give the necessary information and do not solve the problem. @VodafoneUK @VodafoneGroup
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Abbie Bonita
(@AbbieBonita) reported
@VodafoneUK I’m having an issue with the dm? It never came up with asked to dm (unless I made a mistake) but the AI has now given up and said it’ll pass me on to someone else - I don’t know when I’ll get an answer but nothing is happening. Sorry to bother, just want to get this fixed!
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Vodafone UK
(@VodafoneUK) reported
@stzdmr Hi Suat 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Teach Leo
(@Teach_Leo) reported
@VodafoneUK is Vodafone broadband down in N Ireland