Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 01/31/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington, Egham and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomGuildford Phone
United KingdomSlough Internet
United KingdomLondon Total Blackout
United KingdomPaddington Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • baldwin_geoff Geoff Baldwin (@baldwin_geoff) reported from Ealing, England

    @Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    @VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • tomcornall Tom Cornall (@tomcornall) reported from Old Windsor, England

    @VodafoneUK Your automated DM service is terrible..

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Paddington, England

    @VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianKeighley Adrian Keighley (@AdrianKeighley) reported

    @VodafoneUK What a terrible service you’re offering existing customers. I tried to upgrade through your app this afternoon, which then told me to call you to complete the order. I called but was then told to use a chat room. 1/2

  • iamxfiona 🇯🇲🇬🇭 (@iamxfiona) reported

    @VodafoneUK No Internet for the past 2 hours and i am unable to log into my vodaphone as every link says 'page not found' and the app doesn't work. I couldn't be more pissed off at how **** your customer service is as well.

  • AlannaMay12 Alanna May (@AlannaMay12) reported

    @VodafoneUK who do I speak to about my WiFi constantly dropping out? Apparently the issue was fixed weeks ago...

  • grouchycommuter Grouchy Commuter (@grouchycommuter) reported

    @VodafoneUK Here’s an update, in case anyone is interested, the engineer says no fault in the line. Apparently @VodafoneUK has been sending out refurbished routers and this has caused issues across the board. So I call and ask for a new router and am told to wait ANOTHER 24 hrs

  • palaceglover stoney #13 (@palaceglover) reported

    @VodafoneUK can you tell my why the network speeds and connection has dropped after the Apple ios16 update please

  • TheendofdaysB The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK We were promised a new router if this, or that, or something else didn’t work. We never saw it. Left to me we’d have gone back to 02 before now but the fool has now got a new contract. He thinks he’s special because he was with Vodafone from the start. He’s ‘special’ all right.

  • UapDavid David (@UapDavid) reported

    @VodafoneUK what’s going on with your network it’s running at an absolute snails pace. I can barely watch a video on 5G

  • Trishaldinho Trishan Vara (@Trishaldinho) reported

    @VodafoneUK I already spoke to a WiFi Xpert on chat last Sunday. The problem is I shouldn't have to keep ringing and wasting more money being on hold when there are transcripts to work from. I ended up testing myself and it seems the booster is (yet again) the issue.

  • jimb958 jimmy (@jimb958) reported

    @Kempola @VodafoneUK Sitting in Victoria train station about an hour ago, with full bar 5g signal, it took about 5mins to load a one page google search, all text. YouTube is just a constant blank with a never-ending spinning wheel as the data loads. Been like this for days at work,home or travelling

  • ThomasCove Thomas Cove (@ThomasCove) reported

    @VodafoneUK internet out in SW19- is this a known issue or should I call services? Have tried restarts etc