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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, Wembley, and Fulham.

CityProblem TypeReport Time
Hounslow Wi-fi 1 day ago
Wandsworth Wi-fi 3 days ago
Paddington Internet 4 days ago
Hammersmith Wi-fi 4 days ago
Southall Wi-fi 4 days ago
Wandsworth Phone 8 days ago

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • oilyblessed
    Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • AndMedh
    Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • maryyasmine
    Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • The_CaptAwesome
    Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • Richard2957
    Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • MillieCoulter
    Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • Hitchcockatoo
    Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • TheBillSexton
    Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • superpiran
    Piran Sucindran (@superpiran) reported from Hillingdon, England

    Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • loxsecurity
    LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • Matbeluca
    Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • leechristie4
    lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • S8KH_D
    S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • paulinelillie9
    pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • jimkel40
    jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bex_9x
    Bex (@bex_9x) reported

    @VodafoneUK hi can I have some help with changing my physical SIM to an eSim please? Have tried to do it with correct info but keeps giving me an error message?

  • BadgerBoy2000
    Rik Wadsworth (@BadgerBoy2000) reported

    @VodafoneUK Day 2 without phone internet or text on either of my iPhones. Your customer service and tech support is abysmal. Been a customer for 20+ years. Really thinking about cancelling my contract now.

  • JennieSin_
    JennieSin (@JennieSin_) reported

    @VodafoneUK Broadband keeps dropping out, download speeds dropped dramatically during the evening/early morning. Site is always down and app won't let me log in due to "internal errors" so I can't even reach customer service. Luckily the contract is up soon, switching for sure.

  • Daae8800
    Daae (@Daae8800) reported

    @SteveMa19285511 @VodafoneUK Now you know why you should never go Vodafone. They are absolutely incompetent and you pay them to treat you like a ****.

  • Daae8800
    Daae (@Daae8800) reported

    @Gibd0g @VodafoneUK And then imagine calling them, and them saying the problem is your fault. They'll never take responsibility. They are disgusting.

  • jonathanmguy
    Jonathan Guy (@jonathanmguy) reported from Northwich, England

    Anyone else having issues with @VodafoneUK #broadband this morning? #Vodafonedown

  • Daae8800
    Daae (@Daae8800) reported

    @Parkesy1993 @VodafoneUK Worst company ever ain't they.

  • Daae8800
    Daae (@Daae8800) reported

    @AngryofNantwich @VodafoneUK It's a national issue that they won't admit to. As too many people would leave with no exit fees, or demand compensation. So instead they will ignore you and say it's your fault.

  • lauboo103
    Laura (@lauboo103) reported

    Haven't been able to make a phonecall; send a text or use 4g since last Wednesday @VodafoneUK I'm aware you've said there are issues in our area CF45 is this anywhere near being resolved? I want this last week taken off my account 😡😡

  • PaulieBelfast
    PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️‍🌈 (@PaulieBelfast) reported

    @VodafoneUK I'm about to go into a third day without service. Moved from an iPhone 13 w/physical sim, to an iPhone 14 Pro with esim. I've requested the sim swap, and it "should take an hour but can be 24 hrs". It's WAY over that now. I can't setup apps without sms service.