Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing, Hammersmith and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Total Blackout | |
| London |
Wi-fi | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix Theatre Company
(@PhoenixThCo) reported
@VodafoneUK poor service. Need to cancel TODAY! But apparently need to talk to an advisor. However all are busy so I need to try another time! Not acceptable. Will not be paying one penny more.
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Rodneygibsinhailhail
(@fruitpastal69) reported
Lay in in room 1 here way NOOOOO Zfuckin SIGINAL again @VodafoneUK sort tit out ffs stupid ***** #fuckcleanaff
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Ian Newnham
(@IanNewnham) reported
Time to leave @SkyUK for their mobile, it’s absolutely **** and has to be the worst company I’ve ever used for actually getting a signal and if at all internet service. What’s the best out there at the moment, I’m based on the Isle of Wight. @EE @VodafoneUK #mobilephone #****
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Liam Clogger
(@clogg_er) reported
from
Oxfordshire, England
@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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L
(@ThatLofaGuy) reported
@KierDagnall @VodafoneUK Surprised you’ve been able to get signal atm. I’ve had next to no signal since Monday morning 😩
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David Jones
(@squarepeg1a) reported
@VodafoneUK So Openreach finally fixed the issues outside - so now our CRAP internet is down to the WiFi - so down purely to Vodafone. WHY am I paying £32 for my unbreakable internet when I could pay £20 for rubbish service elsewhere? Off we go!!
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jason doyle
(@jasondo53922620) reported
@VodafoneUK If no resolution today I am escalating outside of vodaphone. We have six months of correspondence with you so can’t see how much difference another person involvement will be. Vodaphone have failed us time and time again.
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Neil Chappell
(@sneekylinux) reported
Hey @VodafoneUK We have had no service here in Dorset for 6 days now, what's going on guys??
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jason doyle
(@jasondo53922620) reported
@VodafoneUK Don’t you read the text, I’m dealing with an invisible call back. There are enough of your staff trying to sort this. I’m posting about how useless vodaphone are so others are warned. 6 months of many people saying it’s resolved. I need a senior person not a help desk
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Richard Lemon
(@RichieLemon) reported
No signal in DT10 since Saturday @VodafoneUK. Getting slightly annoying now ! I hope you will be compensating customers