Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Fulham, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Monk£y Bar$
(@monk3ybarz) reported
@virginmedia I've been a customer for 6 years. I'm currently paying £44 (actually £60 - I have a discount) for broadband and a phone line I never use. I get 100mb down and a paltry 10mb up. @VodafoneUK are offering me 105mb down/up for £28. Why would I stay with you?
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Caroline Ewing
(@Carolin66440740) reported
@VodafoneUK @VodafoneVHub @vodafoneuknews come on Vodafone this is no way to treat elderly customers! Have a look at my DM chat.
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Glo Thienel 🇬🇧 #BackBoris 🇬🇧🇺🇦🇬🇧🇺🇦
(@Glo_Thienel) reported
Hi @VodafoneUK Thanks for the email on 5th April telling me my charges are going up in APRIL Gives no amount 🙄🤔 Off to Compare site after 30 yrs as a Customer as you apparently don't appreciate loyalty
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Archana Singh
(@ankita9812) reported
I don’t know how to connect with Vodafone team as I m facing terrible network issues. I’ve contacted them through app, customer care service, but my issue hasn’t been solved. #vodafone network sucks since 25/3 . My complaint no. Is V00869886906. #Network #nointernet @VodafoneUK
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Marcela Hernández
(@MateHG) reported
@VodafoneUK And now they can’t give me the right number and also they can’t call me back and I’m on the line on and off since 9:30. Seriously terrible!
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jas
(@B7SSN) reported
@MoneySavingExp I have just had a price increase by @VodafoneUK and I have two contracts. I tried to cancel but they refuse. Can you assist?
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Cruising Master
(@CruisingMaster) reported
@VodafoneUK @AndrewJames18 I have a countdown clock to the precise second I can leave your money grabbing network. Disgusting.
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Archana Singh
(@ankita9812) reported
@VodafoneUK @ThomasE2293 I don’t know how to connect with Vodafone team as I m facing terrible network issues. I’ve contacted them through app, customer care service, but my issue hasn’t been solved. #vodafone network sucks since 25 March. My complaint no. Is V00869886906. #Network #nointernet
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💖 Stephanie Lionnet 🐺
(@darkwolf77750) reported
@VodafoneUK Hi can you help me please, I ordered an upgrade for my wifi and it hasn’t arrived yet
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Lauren Minihan
(@laurenminihan29) reported
@VodafoneUK @VodafoneUK no it doesn’t help as the code I’m getting sent is saying it doesn’t work