Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 01/11/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Paddington, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow and Slough.

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City Problem Type Report Time
United KingdomHampstead Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke

  • Tawroginski Michael Tawroginski (@Tawroginski) reported from Slough, England

    @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • Big_Ant84 Anthony Webb (@Big_Ant84) reported from Slough, England

    @VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ab56858975 Samra Abbas (@ab56858975) reported

    @VodafoneUK I have replied to you and have got nowhere. In addition to multiple replies from different members of staff who seem to have seen the tweet but not dealt with the issue. Still no router and no despatch notification for it either so unlikely to get it tomorrow either.

  • AndyStamford AndyWilcock (@AndyStamford) reported

    @VodafoneUK during a call with your team, the customer advisor asked for the first 2 and last 2 letters of my memorable word…. Is this usual?…. Gives too much information to your team!…

  • AndyStamford AndyWilcock (@AndyStamford) reported

    @VodafoneUK convinced your tel. customer care team have no idea what they doing complained that my 14 pro max’s ear speaker broken told me they would collect & that I would be without business phone for 10 days, I cancelled, now got message from DPD that they are still collecting

  • ab56858975 Samra Abbas (@ab56858975) reported

    Still no update regarding router - has been 2 working days - not even a notification that it’s even been received by DPD - let alone that it’s on its way to me. Very poor service @VodafoneUK Despite me responding to your customer service messages I have had no further response

  • aaronbekir Random Hero (@aaronbekir) reported

    Horrific customer service from someone called Reef at @VodafoneUK today, not that I am surprised at the moment, par for the course.

  • SalmaAk78351012 Salma Akhtar (@SalmaAk78351012) reported

    @VodafoneUK Terrible customer service..

  • candy_fl0s Ella (@candy_fl0s) reported

    @VodafoneUK we have been waiting to have our internet through you connected for months and openreach have failed us over and over again, you've managed our case amazingly but we are getting so frustrated and let down now, can you please help? We rely on internet to work from home

  • g_t_clay Glen Clayton (@g_t_clay) reported

    @VodafoneUK @EpicGames Since the UK-wide Vodafone outage last week it is not possible to access Epic Games Store downloads from Vodafone Broadband (download{2,3,4}.epicgames.com look like they are blocked or timing out). Its not an issue at my end as it is fine through a VPN.

  • Amir58695795 Amir (@Amir58695795) reported

    @VodafoneUK Customer service absolutely shite

  • Jacob__eriksen Jacob Eriksen (@Jacob__eriksen) reported

    @Ice_Colder @VodafoneUK You want to recover your account or hack any account, send a message to @Kevin_Cyber10, he will help you out