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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, and Wembley.

CityProblem TypeReport Time
Uxbridge Phone 2 days ago
Hounslow Wi-fi 3 days ago
Wandsworth Wi-fi 5 days ago
Paddington Internet 6 days ago
Hammersmith Wi-fi 6 days ago
Southall Wi-fi 7 days ago

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • Burakiosaurus
    Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

  • MichelleMcGrade
    Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • filace
    Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • deliavici
    Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • daveneil
    Dave Neil (@daveneil) reported

    @VodafoneUK please do something about your online chat system! Trying to report a landline fault and reset my login details and each dedicated adviser (I’m on m 4th) keeps passing me to another dedicated advisor! I’m going round in circles trying to report a simple fault!

  • prosser_1984
    Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MnRainer
    MNRainer 💙 (@MnRainer) reported

    @VodafoneUK I've got it on as back ground noise, as a loyal customer fancy sending me the new Samsung for free

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @jadesharp1992 @VodafoneUK EE were too expensive, and O2 are as bad! I'm hoping Three 'take over' Vodafone soon amd it improves!

  • Bluestar_Photog
    Bluestar Photography 🚹 (@Bluestar_Photog) reported

    @VodafoneUK .. is Vodafone WiFi down in BT63 area of N Ireland? .. can’t get connected 🤨

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @pompeyhedge @VodafoneUK it's all over their forums that vodafone is having problems in the feltham area, but they're in denial, they won't let anyone leave their contracts because its not a big enough outage. that's what i was told yesterday.

  • HMBoxingBlogs
    H (@HMBoxingBlogs) reported

    @VodafoneUK can you please help me? I have DM’d.

  • signals1001
    Ken De Soyza (@signals1001) reported

    With its move to 5g has @VodafoneUK messed up the signal to my home after dropping 4g and moving those on this frequency to 3g? If so, thank you for taking me back to the past and running around my home to get a signal. Are you going to provide a 5g phone and not a discount?

  • Aetheon_
    Jack ‖ ◬ (@Aetheon_) reported

    Yet more internet issues from @VodafoneUK Can't wait to cancel my plan and never use your service ever again

  • Solid0d
    Mikey (@Solid0d) reported

    @VodafoneUK I don’t think so. Have you guys fixed the issue yet or not?