Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Fulham, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.
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Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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Fabio Abraham
(@fabio_abraham) reported
from
Slough, England
@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Omar Qureshi
(@oqureshi) reported
from
Hillingdon, England
@VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.
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Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
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Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Louise
(@kaylouisemac) reported
@AJ7273 @VodafoneUK I won't be going there. Heard nothing but bad things. It's quite a simple request for Vodafone. Keep his number in his account and move my number and the broadband to my name as I'm in the house. Pathetic that they can't do this.
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Craig 🔰
(@Aflon12) reported
@VodafoneUK losing a loyal customer after 14 years. Offered me 2GB of data a month for £10 and wouldn’t budge. Thought this was a joke so spoke to @ThreeUK who offered a massive 100GB for £12. No brainer!
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Strooys Gallery
(@StrooysG) reported
@VodafoneUK An all time low for vodafone today. Screwed up my upgrade, ive had no fully working phone for a month, 20+ support calls, 2 failed Sim cards. Compensation offered 8GB free data, PATHETIC.
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Nicolas
(@nwache) reported
@VodafoneUK Thanks I will do. However an efficient customer service would send status updates directly by text messages to the clients. I do not see how you could answer to many peoples on Twitter tbh...
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Leigh-Anne Kotton
(@leigh_povey) reported
@VodafoneUK hi I activated my unlimited data boost as my wifi is down from the storm… how long will this take?
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Jon Honeyball
(@jonhoneyball) reported
@MisterRederick @VodafoneUK That’s usa issue if I remember?
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david moys
(@moysd) reported
@VodafoneUK I rely on my cellular service for my job so an estimated fix time is very much needed at this stage.
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Elaine Munro
(@munro13) reported
@VodafoneUK … my husband died on 31/1/22… just tried to cancel a/c on web chat and been told ‘I make sure to help you ASAP and cheer your day after the chat’. You seriously need to invest in bereavement training…
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Dassssler 🌊
(@darren2676) reported
@VodafoneUK Can you please confirm if BB is still down for SA9 2BH please. I've been quoted back up and running by 22/2 pm but surely not. Cheers
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David
(@GamingDaveUK) reported
@VodafoneUK I agreed to a 5g phone and plan as 5g was coming in 3 weeks from when i joined, year and a half it has not. The phone I have is useless cant replace till november with out paying a fee. both beyond the help of the social media team :( (annoyed at your company not you)