Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/06/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing, Southall, Hanwell and Brentford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • Gazstronomous Gareth Strong (@Gazstronomous) reported from Slough, England

    @VodafoneUK your customer service is absolutely horrendous.

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BJDunn33 Billy Joseph Dunn (@BJDunn33) reported

    @VodafoneUK @VodafoneGroup Literally have the worse Internet known to man. It's utter garbage, my ping is sometimes very stupidly high, it's almost always below 25Mbps when downloading. It's just garbage. I do not recommend at all.

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @VodafoneUK Yes. Both my iPad and apple watch. My iPad is on contract with EE still but i’ve never used the number for that for either iMessage of Facetime. My watch is GPS & wifi only.

  • lotternine Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @AppleSupport @VodafoneUK hi guys. Sorry to keep bothering but the issue still isn’t fixed despite trying everything i can think of. I have another phone call with apple support today but after 1h on the phone yesterday we couldn’t get it sorted. Logged out of all my products 1/2

  • slackson1 Lee Jackson (@slackson1) reported

    @VodafoneUK I have and would again if the signal and internet service wouldn’t go every few seconds

  • GAVD84 Gav (@GAVD84) reported

    @VodafoneUK It doesn't work I've phoned that number over 7 time and I can't get to speak to a real person ,Which part of that do vodafone not understand. I'm honestly getting fed up of this now .I've asked the online chat to phone me and got no answer!!!

  • Loftus_Toad Simon Blomfield (@Loftus_Toad) reported

    @VodafoneUK so how do I cancel a Vodafone phone contract when nobody ever picks the phone up?! Shouldn't there be an option to cancel online, especially when you can easily renew a contract.... 🤔🤔

  • Nena_LOMO Nena Lovesey-Morgans (@Nena_LOMO) reported

    @VodafoneUK Please can someone help. After spending 2hrs talking on live chat trying to get my air plan activated on my apple watch with One Number & reading other people have had the same issue, I need help! I have a one number subscription but I can't activate it on my watch.

  • dazzaellis Darren Ellis 💙 PLEASE WEAR A MASK (@dazzaellis) reported

    So want the the new @SamsungMobile galaxy fold but @VodafoneUK are not even offering loyal customers anything as in way of discounts 20+years a customer and no budging at all have 7 contracts with then and not even a snifter of a good deal

  • karleenmullings kimull (@karleenmullings) reported

    @VodafoneUK I have been trying all day to order online a mobile WiFi hotspot and keep being told to contact customer support who have not been helpful . Is there a problem with the website . The error message isn’t helpful either