Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 11/24/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hounslow, Slough, Fulham, Hammersmith, Wandsworth, Ealing, Guildford, Camden Town, Southall, Hanwell, Brentford, Wembley, Egham and Paddington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    @VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk

  • markaizatt MARK A IZATT (@markaizatt) reported from Kensington, England

    Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported from Slough, England

    On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • Tawroginski Michael Tawroginski (@Tawroginski) reported from Slough, England

    @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Amanda_MarieT Amanda Turner (@Amanda_MarieT) reported

    .@VodafoneUK can you please sort out your customer service? I have spent a total of 6 hours trying to resolve 2 queries today and just kept getting endlessly passed between teams - on both your helpline and web chat. I’m beyond exhausted and one of them still needs to be sorted!

  • 30_alli Alison McLeod (@30_alli) reported

    @VodafoneUK is there a problem with internet access in Cardiff?

  • GillCoaching Lawrence Gill Coaching (@GillCoaching) reported

    @VodafoneUK The operator told me she was using the website for prices. Therefore should have nullified this problem. Will be in touch tomorrow

  • YecartL Carty (@YecartL) reported

    @ReadyBusiness @VodafoneUK Terrible service. Your company is charging me €60 per month for Gigabit broadband for many years now when only 100 MB is available to my house - this is false advertising. Contacted you daily in DM's and on phone since December and still zero fix of my broadband

  • saundersi04 isaac (@saundersi04) reported

    @VodafoneUK i would LOVE an £100 ASOS voucher so i can treat myself during this lockdown 💞💞 #VeryMeRewards

  • SecretNintendo Essy 🍎 current resident on Nintenland #acnh (@SecretNintendo) reported

    @VodafoneUK I'd love £100 sainsburys vouchers each month to help towards the food bills #VeryMeRewards

  • davidhiggins57 David Higgins (@davidhiggins57) reported

    @VodafoneUK my home broadband is still down. It’s now been 8 hours and I’ve been unable access any internet services. The router has been reset many times so there still seems to be a network problem.

  • ScubaMonkey_ Scubamonkey (@ScubaMonkey_) reported

    @VodafoneUK Hi. My home broadband has been down since 1.15pm today. I'm a key workers and have to have an internet connection to enable me to work at home. Vodaphine say it's A BT Outreach problem, but it's been hours. Can you let me know how long it will be out as I need

  • nickjordan1990 Nick Jordan (@nickjordan1990) reported

    @VodafoneUK Hi Mo, sorry but I’ve tried talking to your social media team & online chat team and I still have 4mps internet rather than the 60 you promised me. It’s been 3 weeks now out of the 4 weeks I’ve been with you. Can someone call me to describe the issue or ideally fix my service

  • debra_popey Debra Popey (@debra_popey) reported

    @VodafoneUK Still not working and being told it would be fixed within 3Days which is today!! Now been on the phone for an hour to be told my situation will now be escalated and I will get a phone call in 24/48 hours!! To say I am angry is an understatement!!!🤬🤬🤬🤬