Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Vodafone
Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (49%)
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Phone (32%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Guildford, Wandsworth, Walton-on-Thames, Ruislip, Wembley, Paddington, Addlestone, Fulham, Camden Town, Southall, Kensington, Northolt and Brentford.
| City | Problem Type | Report Time |
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Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
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Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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tony breeze
(@tonbreeze) reported
Don't ever take out broadband with @VodafoneUK no Internet for 3 weeks now, 6 hours online chat to try and sort it, contacted customer relations.... No reply, rang customer care, waiting on a call back.... No call back. Still no Internet do not take out their broadband.
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Becky Adams
(@beckyajla) reported
@VodafoneUK I’ve been trying to get help with regards to a trade in, following my new upgrade: m Customer services couldn’t help and told me email trade in team - but I’ve not had any response! I really need some help!
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Karen Spencer MBE
(@KarenPrincipal) reported
@VodafoneUK Such a shame you haven’t included colleges in this campaign given the proportion of disadvantaged young people we support - please reconsider and include us
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Jack Hardy
(@JackHardyNSG) reported
@VodafoneUK Internet super dooper slow, not too sure why! Home Internet seems to be almost down! What's going on?!...
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julieanne childs
(@julesandroo) reported
@VodafoneUK internet down yet again how are we supposed to work from home with this continued poor service
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Callum Higgins
(@Chiggs2310) reported
@VodafoneUK hello, please could somebody give me your customer email so I can contact you as I need to file a complaint? Thank you
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Nicky Hardy
(@nickyws) reported
Working from home but no Internet...... Teams calls couldn't happen...... awful service from @VodafoneUK. Using mobile hotspot is like dial-up! Husband on hold for over 2 hours then cut off! Rude! Please get this sorted ASAP or I cannot do my job tomorrow!!
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Lewis Reed
(@Reed88Mr) reported
from
Colchester, England
Once again #Vodafone broadband is down. I’ve switched it off. Luckily out tomorrow but better be connected next week for my uni week #Vodafonedown sort this out ASAP!! @VodafoneUK
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What the फर्क?
(@boy_mediocre) reported
@VodafoneUK hello Vodafone: it’s been more than 12 hrs since broadband outage! It’s appalling that you have not provided any update on it. I am raising it with @Ofcom now.
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Sid
(@JustSidonie) reported
@VodafoneUK @bettingedd I am having issues in Ipswich too, please can you advise when broadband will be back up and running? What's the problem?