Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunbury-on-Thames, England
The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge
|
Phone | 2 days ago |
|
Hounslow
|
Wi-fi | 4 days ago |
|
Wandsworth
|
Wi-fi | 5 days ago |
|
Paddington
|
Internet | 6 days ago |
|
Hammersmith
|
Wi-fi | 7 days ago |
|
Southall
|
Wi-fi | 7 days ago |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Rikki Lawton (@Rikkilawton) reported from Brentford, England@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Jonny Young (@Jonny_young3) reported from Camden Town, England@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Ben Wood (@benwood) reported from Slough, EnglandMore bad news for @HuaweiMobile as @VodafoneUK pauses pre-orders for the Huawei Mate 20X (5G). Just a few days ago this felt like a very different opportunity.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Daniel Moon (@dmoonuk) reported from Camden Town, England@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Kate Powell (@Carrot79) reported from Camden Town, EnglandHave to use my O2 hotspot as @VodafoneUK data is now so poor 😖
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Ghalib Khan (@GhalibMK) reported from Paddington, EnglandAs usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Julian B (@storeyarmer) reported from Spelthorne District, England@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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May Rene Joseph (@MzMayRene) reported from Guildford, EnglandNo joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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tracy wilks (@tracie0909) reported from Spelthorne District, England@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Josh (@jjmatthews12) reported from Richmond, England@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Marysia Trembecka (@MarysiaT) reported from Camden Town, England.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Ed Rennie (@EdRennie) reported from Windsor, England@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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iamjbohemia (@iamjbohemia) reported@VodafoneUK Don't get the hate with Vodafone. I've been a customer for 15 years and never in that time have I had an issue with service. Customer service is also as you'd expect it to be as well hence why I've been switched providers in that time.
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Kate Marriott (@KateMarriottUK) reported@VodafoneUK so this is how you do customer service… outsource it to online staff who then drop your chat when it gets difficult. And no - I wasn’t connected to another adviser. Can’t wait to get out of contract with you after 25 years. You are a joke #vodafone
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connor o connor (@connoroconnor16) reported@VodafoneUK they dont offer what i want on line i wanted to speak to a humanbeing who will explain things for me, you used to call people and ask if they want to upgrade, service is going down hill.
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George 🖖✨ (@BullshitViking) reportedOi @VodafoneUK if someone called me and my voicemail engaged; I would have a record of that on my phone yes? Phone was on, had signal and I was available for a call that never came through and they’re claiming it did. Please help.
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R123 (@rohgid) reported@VodafoneGroup @VodafoneUK @9085242993S Second time my complaint has been closed in India Mumbai without taking any action Poor signal.. Voice breaking.. Sms not received.. Last ref no c00412627295599
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Sarah L Etheridge (@sle525d) reported@Britishchickx @VodafoneUK Still waiting! Problems at the warehouse apparently... been a customer nearly 30years and feel v let down!
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Susan Edge (@SusanEdge7) reported@VodafoneUK Hi, I’m trying to find out when my number change will complete. I can’t phone you because my local mast is down. I can’t log into my Vodafone because you want to send me a text to confirm it’s me! I would appreciate some help here. :)
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Brendan Clancy (@Brendan99) reported@VodafoneUK are all your systems down? Got a question I need answering
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SS (@SS79400924) reported@VodafoneUK I've tried all that. Summary is we still don't have any network, can't make/receive calls or send/receive texts. How long would we continue to suffer? #Vodafonedown
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D 🚒✈️💙 (@DDeane41) reported@Roon_28 @VodafoneUK Jeff, if you have an android phone, unistall and reinstall the app. Something to do with the latest andriod update. Had the same issue and now working