Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Ealing, Wandsworth, Hampstead, Camden Town, Guildford, Hammersmith, Epsom, Southall, Staines, Wembley, Paddington, Fulham, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
-
Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
-
Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
-
🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
-
Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
-
Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
-
Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
-
Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
-
Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
-
Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
-
tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
-
Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
-
Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
-
Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
-
Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
-
Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
-
Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Morrison
(@RyanMorrisonJer) reported
Hey @VodafoneUK - I think your STOP SMS system is broken. I'm still getting text messages advertising an Android phone I have no interest in despite sending the stop message a month ago.
-
Mick L
(@MickL85) reported
@VodafoneUK When are you going to fix the service in Se15 Peckham? It been happening for months now and looking at other tweets this issue has been ongoing since February 2020! Shocking really.
-
Charlotte Edwards-Rice
(@Charlerice) reported
@VodafoneUK are there problems with the app? Error messages when I put my pin in, which I know I have entered correctly and never an advisor available to talk to.
-
PAULA
(@PaulaJhutch) reported
@VodafoneUK Jay deserves a pay rise, fantastic customer service @VodafoneUK
-
Nigel Williams
(@nigelwill2001) reported
@VodafoneUK All I get is "Sorry there's been a problem loading this page" for last 2 hours.
-
Vicky Butler
(@VickyButler12) reported
@VodafoneUK I have no mobile phone signal at home and am getting no help what so ever. I am paying for a service I cannot access. How can I get this rectified?
-
Paul Rafferty-Floyd
(@PaulRaffertyFlo) reported
@VodafoneUK is there any videos on how to set up super wifi with Alexa as having problems sorting it
-
Faye Gordon
(@fayeelizabeth1) reported
@VodafoneUK hey! I arranged to cancel my home broadband but still haven’t received the box to send back the router etc. Can you help with this? Thanks
-
Ryan 〓〓
(@_Rudy20) reported
@VodafoneUK customer since 2004, two price rises in 2 years: I asked for an upgrade to price match @tescomobile but the only thing worse than 'upgrade team' is appalling 'complaints' team. Most unsatisfactory. I'll never use Vodafone again, they're all about money, not customers.
-
Jomin George
(@JominGe00715465) reported
@VodafoneUK Bad customer service by Vodafone. I have been trying to apply my nhs discount to my sim only plan for many weeks... it is so difficult to get an agent in live chat...and it just gets disconnected... every time you get different people... I had to go through same procedure always