Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Hammersmith, Southall, Wandsworth, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, Wembley and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Paddington |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Jonny Young
(@Jonny_young3) reported
from
Camden Town, England
@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Millar
(@JamesMi36448366) reported
@VodafoneUK Since the 1990s I’ve been a customer of Vodafone. never with anyone else. And when I renewed broadband and landline you didn’t tell me my plan would change - you just charged me for calls and THE. YOU CUT ME OFF AND SUSPENDED THE ACCOUNT ! I’d not refused to pay ! WTF
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themrsmann
(@themannfamily1) reported
@VodafoneUK what's going on with the phone and 4g signal in my area PE12 9SW?? No issues according to your website, but since last weekend I have WiFi phone calls only and no 4g!
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James Millar
(@JamesMi36448366) reported
@VodafoneUK I just sent you a massive private message explaining everything : and I get this a a response “I'm sorry, we couldn't understand that. Pick one of the options below - that'll give us an idea of how we can help.” For Gods Sake !
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Rob
(@PiggyLikesToEat) reported
@tinkukumar00 @VodafoneUK No, it’s not there fault. It’s you and your silly responses. They told you to message them and give them the details to verify yourself. If you don’t give them the details they need, they can’t help you.
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Rob
(@PiggyLikesToEat) reported
@tinkukumar00 @VodafoneUK A incident number is not enough…
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James Millar
(@JamesMi36448366) reported
@VodafoneUK Just when we need the phone to organise medical and life care for a very poorly elderly relative, YOU CUT OFF THE PHONE FOR NO REASON AND DONT TELL US. Have enough crap right now without Vodafone trying their best to stress me out. I’ve never missed a payment -20+ years. Bastards
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Iain Alexander
(@netean) reported
My Starlink order can't come through soon enough. Most evenings the contention ration on @VodafoneUK broadband is so bad it regularly jobs under 500kbps
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Aurora
(@StuntNun) reported
@ExperianExperts I have an Experian credit score of 999 yet I just got turned down for an £8 a month @VodafoneUK SIM-only contract?! Not sure your systems are up to scratch.
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Larissa Daunat
(@LDaunat) reported
@palfreyhattie @VodafoneUK No advanced warning! No apology for inconvenience! No solution to keep customers happy! I’ll keep my renewed contract because breaking it is only one sided right? @VodafoneUK 👏🏽
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James Millar
(@JamesMi36448366) reported
@VodafoneUK You suspended my account. I have spent probably over 2 hours now even trying to find out why. You have tried to rip me off on a renewal of contract after over two decades as a customer. You seem unable to speak to customers. Why are you treating me like ****?