Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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david wells
(@wellsyboy) reported
@VodafoneUK Promised upgrade price with Nadir Captain today after escalating a complaint and waiting forever for a call back to then be told we can’t do it! He then calls back is aggressive won’t answer my questions and threatens me. This is insane!
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Swamp King
(@Swamp_K1ng) reported
@VodafoneUK Why would I choose to speak to customer service if I had all the details in the first place. I would use the automated service but I needed help. Could you please help me. Thanks.
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Heidi 🧡
(@hidhoddy) reported
@VodafoneUK Really upset & disappointed by the appalling ‘customer service ‘ from #Vodafone !Literally in tears! Sort yourselves out & my advice is AVOID AVOID AVOID ! Trying for weeks to get a trade in issue resolved different tales every time ,hours on hold , call cut off!
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Janette O'Hagan
(@JanetteOHagan1) reported
@VodafoneUK Hmmm...I'm not so sure, you couldn't help me on my 3hr call yesterday & I honestly could not bear to have to go through that again. The outcome of those 3 hours was, "turn it off & on again", which is fine except that the device in an unmanned building, 250 miles away😭
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ABOTS
(@Mr_AbotikalzZ) reported
@VodafoneUK hi I’ve requested a NUC code from you guys 3-4 times over the last 3 months. Still haven’t received anything can someone please help?
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Swamp King
(@Swamp_K1ng) reported
@VodafoneUK Hi I am trying to cancel my vodafone broadband but cannot do it by phone. I was transfered to customer service, he asked me for the acc no. which I didn't have acess that is why I wanted to speak to customer service . A guy with a Indian accent hang up the phone without helping.
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Kaz
(@kazb94) reported
@VodafoneUK Could you please tell me if your pledge is to keep your customers connecting, how come a friend who has had a new phone , is still waiting 3 weeks after a new contract and can’t text or ring anyone. Apparently a cloud issue....... not great at all 😌😌
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William
(@CoachWilliamUK) reported
@VodafoneUK That’s a terrible deal. I can get it for £850 over two years with unlimited everything. That’s £35 a month with no up front free. Your deal costs £1181 over two years... 🤬
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lifeworkz LIMITED
(@lifeworkzspace) reported
@VodafoneUK @VodafoneUKBiz can a manager from the UK Management......... relations but alas my resolution remains elusive. I looking forward to speak with and to someone from the UK Management Team.
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Kaz
(@kazb94) reported
@baggins_dil @VodafoneUK 👍 a friend has taken out a new contract with phone, and unable to use it. They’ve just taken money for something that is useless. Hope you sort your problem x