Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 03/10/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hampstead, Camden Town, Guildford, Hammersmith, Epsom, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Carrot79 Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • EdRennie Ed Rennie (@EdRennie) reported from Windsor, England

    @VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • M0kujin Ant (@M0kujin) reported

    @VodafoneUK whoever decided to add the voice recognition IVR that basically just tries to cut off your call has literally invented the worst piece of call centre technology I’ve ever encountered. Cheaper to have a voice recording telling you to f**k off and hand out number of EE

  • laser72 James Morris (@laser72) reported

    @VodafoneUK No need for a DM, as I understand you can't or won't do anything to help the situation. Therefore, after around 23 years with you, I will be looking for a new provider who can actually deliver a signal in my house.

  • alchetex ALCHETEX (@alchetex) reported

    @VodafoneUK Is it allowed to file a complaint against Vodafone? There has been misconduct in handling my account and want to file a complaint and when I do I get cut off. Do I contact the regulating Ombudsman ?

  • alchetex ALCHETEX (@alchetex) reported

    @VodafoneUK You need to ensure that accounts are handled properly your end. The torture I have had to endure is too much. Your customer service is appalling. You make it impossible to complaint and the issue is not being resolved and want to request a letter of deadlock.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

  • IAMDesignerBeth Beth Rydlewski (@IAMDesignerBeth) reported

    @VodafoneUK you have severe network issues so LET ME LEAVE! And please refund the pay as you add ons I had to buy or refund the monthly fees!

  • sads____ s (@sads____) reported

    @VodafoneUK why has my data been so slow for the past couple of days I can’t do this anymore 😭

  • ParrisGaming SNEAK ParrisGaming (@ParrisGaming) reported

    @Miss_Deacon9l @VodafoneUK Ooooo what did you get? And Vodafone are honestly so good with their customer service!

  • LeahGibson6 Leah (@LeahGibson6) reported

    @VodafoneUK have had broadband with @VodafoneGroup for 2 years having constant Internet problems, been promised multiple times it will be sorted, promised an engineer will come out but no show, and promised the manager to call back and still nothing. Awful service.

  • HoyAnthony Anthony Hoy (@HoyAnthony) reported

    @VodafoneUK I have never won anything in 4 years and I'm never quick enough to get a free sausage roll#VeryMeRewards