Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Fulham, London, Hammersmith, Wandsworth, Ealing, Guildford, Camden Town, Southall, Hanwell, Hounslow, Brentford, Wembley, Egham, Paddington and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Fulham |
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| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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missbolshie
(@missbolshie) reported
@GeorgeMonbiot @VodafoneUK My 90 year old mum has a brain tumour, is dying, in care and will never be able to go home again and @JohnLewisRetail phone and broadband are saying the same. Can cancel but pay the whole contract
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK From working in a service desk, it is clear @VodafoneUK have made cheap cuts going for agents/out sourcing their call handlers who have little to no expirence/care on such sensitive matters. When going through such a ordeal the least of you worries should be a phone plan!
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Rantometer
(@Rantcentric) reported
@VodafoneUK @GeorgeMonbiot You misunderstand. He doesn't want to have to jump through another hundred hoops in the hope of getting a result. He wants YOU to take ownership of the problem, have ONE person deal with it until it's resolved. It's called customer services, not: minimal effort until they go away
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK Had a very similar experience with Vodafone when my dad passed. My sister and mother were on the same account, took 2 months to finally cancel it after countless calls and promises. And when they finally did they cancelled it all leaving me unable to contact my grieving family
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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Dave Hammond
(@Dchammond1) reported
@VodafoneUK Definitely lost another future customer here …
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK I kept encountering different people who just had no regard whatsoever for my loss or how simple of a request I made. Never had it in me to go through anything close like that again so haven't bothered to raise a complaint. Never using their services again...
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Tanith Hood
(@tanithcaitlin) reported
@DeamerZoe @VodafoneUK Absolutely ridiculous isn't it! Never experienced such terrible service from any company. No department seems to coordinate or speak with each other!
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Zoe Deamer
(@DeamerZoe) reported
@tanithcaitlin @VodafoneUK I had the exact same issue
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fiona brown
(@missisbee) reported
@GeorgeMonbiot @VodafoneUK Seems to be a problem with other phone providers too. Months after we sent my dad’s death certificate etc phone company threatened my mum with debt collectors and kept asking to speak to my dad! Only got sorted when we threatened them with going to the regulator.