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Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, Wembley, and Fulham.

CityProblem TypeReport Time
Wandsworth Wi-fi 18 hours ago
Paddington Internet 2 days ago
Hammersmith Wi-fi 2 days ago
Southall Wi-fi 2 days ago
Wandsworth Phone 7 days ago
Greenford Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

  • mshahat_eg
    Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • wimbledoncowboy
    wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

  • oesi_expat
    G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • samfowler
    sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • wimbledoncowboy
    wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

  • Vernia
    Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

  • sgr0ver
    Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • khaliq_nadia
    Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England

    @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

  • keplerniko
    KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

  • AndyField1
    Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK Vodafone are the worst social media to reply back and the slowest back to customers with their problems with Vodafone, I think it’s time to move contract

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaJonesxx
    angela jones (@AngelaJonesxx) reported

    @VodafoneUK mine is to be more tidy around the house - so far its not working

  • rachelhannah76
    Rachel Hampson💙 (@rachelhannah76) reported

    @steverawlings @willgoodwin12 @VodafoneUK Everything that you two have said and more!!! Terrible company and judging by the comments it looks like others feel the same.

  • JenniferSausage
    Jennifer Nell Smith (@JenniferSausage) reported

    @VodafoneUK swapped broadband to you, nothing but trouble from installation to trying to resolve. No contact email, only a chat service which logs off after 8 mins whilst the handler takes ages to read notes! Not good! Also took my payment when I was told this wouldn’t happen?

  • steverawlings
    Steve Rawlings (@steverawlings) reported

    @VodafoneUK My resolution is to tell everybody I can how abysmal VF customer service and accountability is. Having to wait more than 4 weeks to get broadband, not being communicated with and then being offered an insulting £5 a day for each day of delay.

  • C_smithiee
    𝒞𝑜𝓊𝓇𝓉𝓃𝑒𝓎 𝓍𝑜𝓍 (@C_smithiee) reported

    @VodafoneUK My New Years resolution is to stop pointless spending #VodafoneTreats p.s my phone is with you guys 🤞🏼

  • SarahHeleneuk
    Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @VodafoneUK .. this is supposed to be 78mbs !! It's interesting how your network monitoring notes when I'm running speedtest .. as the next 5 runs pumped up my data rate to 76mbs .. but for how long? #vodafoneovercontendedconnections

  • LaziestSnorlax
    LaziestSnorlax (@LaziestSnorlax) reported

    @VodafoneUK Have a good clear out and throw away lots of junk i never use :) #VodafoneTreats

  • yamesh
    Yamesh (@yamesh) reported

    @VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website

  • emmieeeeeeelou
    emmieeeeee (@emmieeeeeeelou) reported

    @VodafoneUK messaged you already but bot not helping, got new pay monthly phone yesterday and since then no service signal and unable to login to my vodafone account due to to technical/unexpected errors, others in the same house have good signal so seems odd I can’t use plan

  • MariaJesusV
    Maria J. Verdugo 🌳 (@MariaJesusV) reported

    @VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…