Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing, Southall, Hanwell and Brentford.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • lilyrocks Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • izaw123 Iza White (@izaw123) reported from Hillingdon, England

    @VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • izaw123 Iza White (@izaw123) reported from Hillingdon, England

    @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • oilyblessed Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Telynores1 Swansea & Gower Wedding Harpist Nia Siân Davies (@Telynores1) reported

    @samanthalewis22 @VodafoneUK I’m having the same issue. Not a good start.

  • Benizzle19 The Incredible Hulk (@Benizzle19) reported

    @laurenroseh @VodafoneUK This issue *still* needs resolving today please.

  • SkyandBull Paul Smiddy (@SkyandBull) reported

    Anybody else finding @vodafoneUK 's customer service beyond useless at the moment? Doing simple things well is far better than developing a complex offer and doing it badly.

  • SallyBriggs34 Sally Briggs (@SallyBriggs34) reported

    @VodafoneUK is there a problem with your app? I have been trying to access it for the last hour but keeps saying it’s unavailable and to retry!

  • DanTheManOnline Dan The Man (@DanTheManOnline) reported

    @VodafoneUK said they were gonna phone me today between 12 and 2pm to discuss my issues ....and not even that they can do right 😔🙈. It's comedy at this point

  • Babynatnat Nat-Nat 💕😍🎶 (@Babynatnat) reported

    @VodafoneUK I guess you don’t want my money. Been trying to pay my bill for the past 3 days and the app is down. Can’t get through on the phone either as I don’t have time to sit on hold for over an hour.

  • laurenroseh ♡ Lauren ♡ (@laurenroseh) reported

    @VodafoneUK distress caused by such a minor thing that could most likely be resolved in 5 mins - but of course can’t get it sorted because no one is responding. Customer service is shocking and will not recommend to family and friends.

  • MegFord_ ♏egan (@MegFord_) reported

    @VodafoneUK when we call 191 it directs us to your website which is down! How are we supposed to pay our bill on time when your customer services team aren’t available and your website isn’t working?

  • bazgooch Baz ***** (@bazgooch) reported

    Holy ****, trying to get anything sorted through @VodafoneUK is nigh on impossible

  • veggiedream1 Gem (@veggiedream1) reported

    @VodafoneUK hi @VodafoneUK any idea how long your site and helpline might be down for?