Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing, Hammersmith, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Guildford |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Phone | |
| Southall |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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MARK A IZATT
(@markaizatt) reported
from
Hammersmith, England
@matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼
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Michael Tawroginski
(@Tawroginski) reported
from
Slough, England
@VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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MARK A IZATT
(@markaizatt) reported
from
Kensington, England
Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Lord Bethell
(@JimBethell) reported
from
Paddington, England
@MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Sangeeta #VisualArtist
(@SanThoughts) reported
from
Hounslow, England
I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
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Sandra Thompson-Drew
(@SandraWThompson) reported
from
Slough, England
On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Plant
(@langcatlinda) reported
@VodafoneUK I don't think your website is very well. Trying to upgrade and can't get through the checkout, 'something went wrong' with the chat function and now I can't even log out of the site. Not the best for customer retention.
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Adam Knowles
(@AdamRK15) reported
@EE have reached a new level of stupid!! @O2 or @VodafoneUK either of you guys a bit more sensible to deal with or am I already with the best of a bad bunch with #EE!! 🤔
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KTG
(@Katie_Green_) reported
from
Gildersome, England
@VodafoneUK no joy trying to get help on your TOBichat. Home broadband due to start 3rd DECEMBER. You started it a month early. Need credit immediately. Please contact via dm for full details to arrange refund
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Johnny_B
(@JohnnyB_1993) reported
@NotThatShaz @VodafoneUK @O2 02 have really bad signal most of the time.. big choice ahead
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Andy Haverson
(@havinator) reported
@VodafoneUK I was travelling on public transport. See map for location at approx ‘E’ service zone. Recent customer survey said you listened to customers?
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Stephen “hypertux” Harris
(@tux001) reported
@VodafoneUK Hi, I was on hold to make a complaint for 19minutes, then got told "not available" and hung up on, Really unhappy. Can someone call me?
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Ajay Bhatt
(@theenigma_ajay) reported
I mean why should I am being charged for the stupidity of a delivery agent. If I was not reachable,it was @VodafoneUK @vodafone's fault of low network coverage. And then that delivery agent who directly cancelled the order instead of initiating redelivery.
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Paul
(@Pt2537) reported
@VodafoneUK good god how hopeless. 80 minutes so far trying to get a bloody pac code from you. You keep asking for a pin that we don't have. Glad to be leaving your service.
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Linda Plant
(@langcatlinda) reported
@VodafoneUK Think I've tried all of them now. Weirdly when I changed my nationally from British to Scottish I made some progress. All the way to the final stages when.... I need to 'please try again' (I did) or call customer service which will be closed. Not a great way to spend my evening.
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Kate Bulpitt
(@qwertykate) reported
@VodafoneUK Feel the connection? Not really. Tried contacting TOBi on 3 different devices, no chat box comes up. Have tried calling 3 times, every time automated system sends a text with a weblink to... TOBi. Shoddy customer service and I can't use my phone in the meantime.