Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Why is my Vodafone service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunbury-on-Thames, England
The most recent Vodafone outage reports came from the following cities: Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, Wembley, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Wi-fi | 8 hours ago |
|
Wandsworth
|
Wi-fi | 2 days ago |
|
Paddington
|
Internet | 3 days ago |
|
Hammersmith
|
Wi-fi | 3 days ago |
|
Southall
|
Wi-fi | 3 days ago |
|
Wandsworth
|
Phone | 8 days ago |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Martin Greenbank (@MartinGreenbank) reported from Guildford, England@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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Iza White (@izaw123) reported from Hillingdon, England@VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡
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AS Lambert (@abisarah79) reported from Ealing, England@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄
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Nathaniel (@Nathaniel_801) reported from Hillingdon, England@VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡
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Kat Saha-Sen (@katvantassel) reported from Kensington, England@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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Iza White (@izaw123) reported from Hillingdon, England@daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡
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David Foster (@_davidrfoster) reported from Camden Town, England@VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.
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Soufian (@tonyjayfunk) reported from Richmond, EnglandHow is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England@aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?
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Kat Saha-Sen (@katvantassel) reported from Kensington, England@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandAwesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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Charlotte Tice (@Charlotte_tice) reported from Richmond, England@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Rookie (@royalfocus1) reported from Brentford, EnglandBit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Lily (@lilyrocks) reported from Spelthorne District, England@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England@AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back
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Cosmina Anna Moghior (@CosminaAnnaMogh) reported from Hillingdon, England5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬
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Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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applesoranges (@applesoranges16) reported@VodafoneUK I'm trying to buy a phone online but not working. So far customer service hasn't helped other than telling me to drive an hour to the nearest store. Can you assist?
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paul banks 💙 (@paulbanks202) reported@VodafoneUK I’m literally only considering an upgrade as I want a reliable phone. For the money I’ve been paying I should not have had to put up with a faulty phone for so long. It looks like I’m not going to get help on here as well. I hope people read this
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Jess Lou (@JessLou59972585) reported@VodafoneUK Hey Vodafone Any plans on fixing the issues in the SE1 area..... not at all concerning that I can't use my mobile at all here especially when I'm paying alot for my contract....
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Itz Limp (@OMG_Itz_Limp) reported@VodafoneUK @fitzpIleasure i completely agree with her. vodafone's customer services are terrible. cant wait 'til my contracts start running out so i can get as far away from them as possible
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Suky Punyer (@SukyPunyer) reported@VodafoneUK Hi Vodafone. After convincing me to stay with your broadband service, I have now reached week 6 (!!) waiting for a promised router. Contacted cust.serv X3. Continually told it's coming. Have I made a mistake in staying?
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Tracey Tait | #StartTheChat 🌸 (@TraceyTait_1) reportedBlinky heck! I think after my call from @VodafoneUK I've made the right decision to leave them after being a client of 20 years. Rude.... 🤪
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Kylie (@sleepyjaffa) reportedNever get @VodafoneUK broadband is my tip of the week. Working from home. 48-72 hours before they even make contact for an appointment to come fix it. Put my price up this year for no reason too. Price went up, quality gone down. Contract up in Feb, and I’ll be gone.
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Ryan Pintpot (@Sir_Razzman) reported@VodafoneUK Using Chrome. Tried desktop site and that's same. Tried on a Chromebook too and got the same issue.
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paul banks 💙 (@paulbanks202) reported@VodafoneUK customer service is disgusting. Anual upgrade vanished from account, I said to not ring me as my dad has been critically ill in hospital. They rang me when I was in hospital and carried on asking questions . Problem won't be resolved as well
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Ryan Pintpot (@Sir_Razzman) reported@VodafoneUK Aye. I just tried Firefox and it seemed ok so could it be an issue with Chrome or specifically, My Chrome?