Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 11/26/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Uxbridge, Wandsworth, Hounslow, Slough, Fulham, Ealing, Guildford, Camden Town, Southall, Hanwell, Brentford, Wembley and Egham.

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City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomUxbridge Phone
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    @VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

  • tomcornall Tom Cornall (@tomcornall) reported from Old Windsor, England

    @VodafoneUK Your automated DM service is terrible..

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FParsonage Frederick Parsonage (@FParsonage) reported

    @VodafoneUK is it that your staff at Leatherhead have not been trained properly or were deceitful when they offered me free Amazon Tech pack to switch broadband to you? Offer subsequently canceled. Store told me to contact customer services who sent me back to store. Unacceptable

  • KSKingSven Sven de Vlugt (@KSKingSven) reported

    @VodafoneUK internet is down in the BT6 area. Has been acting up all day.

  • FuncleFather Bill Carr (@FuncleFather) reported

    Disgraceful that @VodafoneUK cant offer a customer of 10 years a decent upgrade deal, customer service rep trying to justify an extended term of making the offer better? all that does is reduce the monthly cost not the total cost of the contact.

  • AmitChandak8 Amit Chandak (@AmitChandak8) reported

    @ViCustomerCare I think bcoz of your network my phone must be not reachable @VodafoneGroup @VodafoneUK that’s why no one ever able to connect with me.

  • Thamesbuoy Thamesbuoy (@Thamesbuoy) reported

    @VodafoneUK @dannykpowell I have just reported no dialtone on my landline and my internet speed is halved. Issued with a 6 digit fault reference number which is then not recognised when calling the telephone number provided by the confirmation text. Is this deliberate? Not a happy customer at the moment.

  • Roan_OC Roan O'Connor (@Roan_OC) reported from Saffron Walden, England

    @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

  • GreenJimll Jon Knight is 2m away with the fairies (@GreenJimll) reported

    @danaxson @VodafoneUK A 72 hour outage on a production network? Crumbs....

  • jonesyiii Chris Jones 🇪🇺 (@jonesyiii) reported

    @VodafoneUK oh my days. Hours and hours and hours each day on your webchat. Are you laughing at me as my blood pressure rises? 3 months of BB issues incl. 2 solid weeks of outage. Now as reliable as an astray on a motorbike.

  • ec2177a7824c4b3 Elimaybun (@ec2177a7824c4b3) reported

    @VodafoneUK being a loyal customer since 2005 means nothing to you just done 2 live chats to be given the same info!!! Trying to reduce my bill due to redundancy not leave your network yet to leave I'd have to pay £1400 or to change plan pay £800 for my 3 contracts #leave2022

  • JoshuaRedfern11 Josh Redfern (@JoshuaRedfern11) reported

    @VodafoneUK I am furious with Vodafone. I will definitely be leaving this time! I cannot believe the service