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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 11/28/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Paddington, Camden Town, Hammersmith, Uxbridge, Wandsworth, Hounslow, Slough, Fulham, Ealing, Guildford, Southall, Hanwell, Brentford and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town TV

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    @VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • markaizatt MARK A IZATT (@markaizatt) reported from Kensington, England

    Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • Tawroginski Michael Tawroginski (@Tawroginski) reported from Slough, England

    @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported from Slough, England

    On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dantheman19970 dan (@dantheman19970) reported

    @rmrayner @VodafoneUK That’s incorrect vodafone WiFi calling does now support sms and mms

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @VodafoneUK 4G service in Hackney is awful, has been for some time now. Personal phone, work phone and gf’s phone all the same. Any chance of sorting this?

  • JoshNMckee Joshua Mckee (@JoshNMckee) reported

    @VodafoneUK I've been on the phone for 1 hour and 16 minutes waiting to speak to a human. First day of a new contract - not great customer service. Can you sort this out please?

  • ColDBrennan Colin Brennan (@ColDBrennan) reported

    @VodafoneUK - submitted a complaint on the 28th of Jan, got an email back on the 2nd of Feb saying you’d be in touch within 24 hours and the complaint would be resolved in 5 days - still not heard from you. Why make promises you’ve no intention of keeping?

  • ClarkeSukeisha Sukeisha Clarke (@ClarkeSukeisha) reported

    @VodafoneUK I have had poor customer service and have been dealing with incompetent staff. Has the outsourcing resulted in your focus being in the wrong place.

  • Branstonbear2 Branstonbear (@Branstonbear2) reported

    @VodafoneUK I don’t I have tried the security form reset many times. All the personal data you hold of mine is incorrect too this is a unique situation where I need direct intervention. I have tried to raise this issue through all different channels but this is my last option

  • Amywev Amy Weatherley (@Amywev) reported

    @VodafoneUK customer service is an absolute disgrace!!!!!!! Will not be upgrading my phone in April or my partners.

  • cskjingar Chander Shekhar Kannojiya (@cskjingar) reported

    The problem should have been resolved within 24 hours but the net speed is yet 0.0kb/s Hello! Your request for Non Digital with reference number RAJ-V00325645900 is registered. Your request will be processed by 15 Feb 21 07.34 PM. For further assistance, @VodafoneUK @Vodafon

  • cskjingar Chander Shekhar Kannojiya (@cskjingar) reported

    The problem should have been resolved within 24 hours but the net speed is yet 0.0km / s Hello! Your request for Non Digital with reference number RAJ-V00325645900 is registered. Your request will be processed by 15 Feb 21 07.34 PM. For further assistance, @VodafoneUK @Vodafon

  • altair3909 Altair3909 (@altair3909) reported

    @VodafoneUK Hi, my broadband has been incredibly slow or it hasn't worked for over 6 weeks now. I am lucky to get speeds of 2Mb/s (I'm on Superfast 2) and I haven't used it in over a month. I want to cancel my contract as I don't see the point in paying for something I can't use