Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Ealing, Hammersmith, Hayes, Hampstead, Paddington, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Fabio Abraham
(@fabio_abraham) reported
from
Slough, England
@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Edinburgh59) reported
@VodafoneUK instead of Vodafone spending all that money sponsoring the British lions they should have invested the money in better customer services
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Marcus Grodentz
(@novuslc) reported
@VodafoneUK Waste of time. Now with complaints department. Been waiting 9+ days for this phone. Botched up two attempts at upgrade. Spent about eight hours on phone trying to sort. There is a 3-y-o girl needing possible major surgery. Pathetic customer service.
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orlastark
(@orlastark_) reported
Now the phone cut off mid call. 0/10 for customer service @VodafoneUK
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Ross Fountain
(@RDFountain) reported
@VodafoneUK I’ve spoken to 13 people to date to try and sort my complaint. I was assured I would have a full response and closure by Saturday. Surprise surprise nothing. You have caused a debt on my credit profile and refuse to sort it. I wouldn’t recommend you to anyone
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Matthew Brown
(@Matthew28761676) reported
@VodafoneUK - last week submitted a pac code to vodaphone for 29/06 however I have changed my mind and want to cancel the request. However when calling up the team are unable to access the account because of a 4 digit 'pin' which I haven't set up so they can't access my account
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Marcus Grodentz
(@novuslc) reported
@VodafoneUK why are you not doing anything to help a three year old girl?
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Siobhan Dunne
(@siobhandunne) reported
@VodafoneUK in addition, I’ve had a monthly spend cap on my account over the last few years and this appears to have been removed by you at some point. I’ve now reinstated this but if you hadn’t removed this, I would never have been charged an extortionate amount for a vital call
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Danielle
(@thequixotical) reported
I think @VodafoneUK's website is horrible. Been trying to log in since I signed up for internet and all I get are error messages. All the chat help does is reset my account or password. It doesn't fill me with confidence for the broadband service that starts tomorrow…
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Ben pedro
(@Benherbert07) reported
@AlanThornton15 @VodafoneUK @SamsungMobile You have to put some new settings in on the access points on mobile network. Phone them and tell them that they will sort it 👍
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james smith
(@HTB1961) reported
If you’ve been cold called by @VodafoneUK from their Rotherham call centre and purchased a tablet or watch, check your bills. They may have offered you a 24 month deal and you rightly think it ends at 24. It doesn’t. They take the money in perpetuity. Unless YOU cancel.