Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunbury-on-Thames, England
The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge
|
Phone | 1 day ago |
|
Hounslow
|
Wi-fi | 3 days ago |
|
Wandsworth
|
Wi-fi | 4 days ago |
|
Paddington
|
Internet | 6 days ago |
|
Hammersmith
|
Wi-fi | 6 days ago |
|
Southall
|
Wi-fi | 6 days ago |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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tracy wilks (@tracie0909) reported from Spelthorne District, England@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Marysia Trembecka (@MarysiaT) reported from Camden Town, England.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Ed Rennie (@EdRennie) reported from Windsor, England@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Matt Fisher (@mattfishr66) reported from Merton, England@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Jonny Young (@Jonny_young3) reported from Camden Town, England@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Chris Russell (@A1Ninja) reported from Sunningdale, England@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Ghalib Khan (@GhalibMK) reported from Paddington, EnglandAs usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Eron Zekaj (@EronZekaj) reported from Brentford, England@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Daniel Moon (@dmoonuk) reported from Camden Town, England@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Josh (@jjmatthews12) reported from Richmond, England@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Rikki Lawton (@Rikkilawton) reported from Brentford, England@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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A (@andy____07) reported@JoGoodwinDance @VodafoneUK I'd not hold your breath. I've waited 12 days for orders I placed. One for a birthday today and still they are waiting collection by dpd. I was told yesterday they hope to have them collected by next Wednesday for them to then be delivered. Shocking service by both companies!
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WWE Supercard Saviour Retired (@Known_As_G) reported@VodafoneUK fix ya dam app
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Scott Gardner (@ScottGardner18) reported@VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3
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hinksly💙 (@hinksy70) reported@VodafoneUK They'll end up with a phone an no signal anyway
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Rob Hattersley (@360_RobH) reportedCan't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?
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🌟 John 🌟 (@johnnytriathlon) reported@missbecka_ @VodafoneUK Urgh, did they give you the standard line about checking DPD when it ships which does not address your question. On the outside they say they want to help but really they seem clueless.
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Seb (@farquaard1) reported@VodafoneUK Can you tell me why it is so hard to cancel my broadband contract?
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Howard Keane (@codemonkey3350) reportedMy 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense
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Dave Co (@DavSpurs74) reported@VodafoneUK Hi Lisa Marie I’m trying to cancel one device contract which has come to an end, and open another. To cancel, I have to speak to a rep. Spent so long on hold yesterday and an yet to get through.
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A (@andy____07) reported@cmiddisd @VodafoneUK Clair I'm waiting 12 days and my orders are waiting in dpd to collect. I've only been told wait for a text from dpd when they are delivering. Problem is dpd are at least 7-10 days behind on there order collection and deliveries. Shocking service.