Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Camden Town, Epsom, Southall, Staines, Wembley, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica
(@demeanour275) reported
@VodafoneUK Hi Vodafone, you’ve given me an incorrect DPD tracking number that comes up a parcel that was delivered to someone else in April 2021 and when I try it again it says my postcode doesn’t match delivery address. Help please and thanks.
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ben widdowson
(@benwiddowson) reported
@VodafoneUK Could we do worst? For me it’s putting Safari address bar at the bottom. Soon turned that off.
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Rohit Sharma
(@RohitSh68295201) reported
@VodafoneUK Your internet is not working till morning it's so irritating immediately fix it ur f... Network
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Steph
(@StephanieYeboah) reported
@VodafoneUK are really abysmal at telephone customer service. Honestly this will be my villain origin story because this is just....what the hell. You can't speak to humans because no one works there.
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Spike Galloway Jnr
(@JnrSpike) reported
@VodafoneUK Don't waste your time with Vodafone, into the 2nd day now with no broadband, countless times on the phone & chat. The help via DM on here is pointless aswell. 🤡 🤡 reading from a script, they haven't a clue what's going on, time to switch ISP 🤔
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Simon
(@simonvrowell) reported
@VodafoneUK I visited my local Vodafone shop in Bracknell to donate a laptop for the tech appeal and received the worst customer service I have ever witnessed. They refused to accept my laptop and had a real couldn't be bothered attitude. Dreadful attitude from the staff member.
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Alexandra Woodward
(@Darnda) reported
@VodafoneUK I’m on a £29.95 plan,I’ve got £0.43 of outside plan charges but been billed £37.95 this month.Called customer service who didn’t have an answer then got cut off.I’ve only been a customer 3 months and my internet is still patchy.Honestly I feel like cancelling.
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Gail
(@GailB_8) reported
@VodafoneUK I’m getting increasingly more irritated. I pay for a somewhat decent service and my broadband drops multiple times daily. I have been with you for a few months now and it has continuously done this. Do better, please.
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Dino Beano
(@Dnocky) reported
@VodafoneUK just spoke to one of your colleagues on the phone. I was 50:50 on staying with you and he’s rudeness has made me end the 14 years that iv been with you. Went to speak to @SkyHelpTeam and the customer service was by far the best. So happy I’m moving to sky.
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Fly me for free
(@Flymeforfree) reported
@VodafoneUK dreadful experience with Vodafone Broadband. Failed to take over my old line for the switch. Now you’ve cancelled the old services but Vodafone broadband not working. Tried calling but placed on endless telephone loops