Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Slough, Fulham, Hammersmith, Wandsworth, Ealing, Guildford, Camden Town, Southall, Hanwell, Hounslow, Brentford, Wembley, Egham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| Slough |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Lord Bethell
(@JimBethell) reported
from
Paddington, England
@MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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MARK A IZATT
(@markaizatt) reported
from
Hammersmith, England
@matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Michael Tawroginski
(@Tawroginski) reported
from
Slough, England
@VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU
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Sandra Thompson-Drew
(@SandraWThompson) reported
from
Slough, England
On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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Sangeeta #VisualArtist
(@SanThoughts) reported
from
Hounslow, England
I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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MARK A IZATT
(@markaizatt) reported
from
Kensington, England
Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jens Fallesen
(@JensFallesen) reported
@BBCRadioSolent Customers of @VodafoneUK and @O2 in #Brockenhurst have been without mobile signal for over 24 hours with both companies indicating several days to fix. Is this something you could look into?
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Kelly
(@mindofgeekness) reported
@VodafoneUK is there a problem with your website? Trying to buy a phone and it's crashed 3 times when I'm part way through purchase?? I'll be going elsewhere if you can't help.
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Nogin
(@Nogin67647113) reported
@VodafoneUK 32 hours without broadband now and no indication how much longer. Terrible service Vodafone 😡
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John McCloughlin
(@JohnOmcc) reported
@VodafoneUK I keep getting texts from Vodafone about my bill, however I'm not a vodafone customer. How can I get these to stop?
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Toby
(@Toby49941946) reported
@VodafoneUK I have been advised to contact you via the online support. My phone has continued to block age restricted content (I have gone through the full process on the app and the website to click the manage bars slider to off) but it is still blocked. Can you check my account
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Jess🍂
(@JessicaAmy_1994) reported
@Sarahrsmith68 @VodafoneUK I was told 3 times that mine was available in my new property. A MONTH later without it, I was told I couldn't get it at all. They now won't refund me or let me cancel despite saying they would. Theyre thieves.
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Rebecca O'Harrow
(@becceyoharrow) reported
Day 9 without Broadband. Day 9 of absolutely nothing but lies from @VodafoneGroup. @VodafoneUK promised to have the issue resolved by yesterday. Lies lies and more lies.
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Laura Isted
(@istedlaura) reported
@VodafoneUK hands down the worst company I have ever had the misfortune of dealing with. For someone who specialises in internet it seems to be painfully difficult to get any kind of service from them 🧐
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Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK The top of my Christmas list would be ..... a reply from you to the complaint I wrote well over 2 weeks ago. Or at least a reply to my DM
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Morel
(@celsomorel) reported
@VodafoneIT @VodafoneUK @vodafoneuknews have a subscription on Vodafone Milan and the their assistant told me she wouldn’t speak English because I’m not at Vodafone America I’m a Vodafone Italia lol actually I’m not even American ... worst customer service ever #shame