Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Camden Town, Hammersmith, Uxbridge, Wandsworth, Hounslow, Slough, Fulham, Ealing, Guildford, Southall, Hanwell, Brentford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
TV |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Gareth Strong
(@Gazstronomous) reported
from
Slough, England
@VodafoneUK your customer service is absolutely horrendous.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wyatt
(@PeteW36) reported
@VodafoneUK I have DM'd you. I have been keeping detailed notes of speed every half hour since it occurred yesterday. Constant 63mb download, 17mb upload all day apart from approx 8:00pm-10:30pm last week and from 8pm tonight when speeds drop to approx 10mb down and 2mb up.
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Meself
(@Sengkang) reported
Just spent a miserable hour on line with @VodafoneUK . Christ Almighty, what a miserable experience. Rip off at every step. No wonder their share price is horrible - and I'm a miserable shareholder.
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Ric
(@Lawmoreric) reported
@VodafoneUK I’ve been trying to get through to someone on your helpline to get my broadband moved to my new address but each time I’m having to give up after 30-60mins of being on hold. The bot is no help, that only tells me to call. How do I ever speak to anyone?
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Miranda Duffy
(@wizingtonian) reported
@VodafoneUK @CityFibre 30 days since ‘set up’ still no connection. Escalating complaints to Directors office means I can now only contact 1 case officer instead of any technician. She’s been off work. It’s like I’m dealing with a home spun company not a massive global network
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elisha
(@idolisingelisha) reported
Anyone else having internet problems with @VodafoneUK today? I have full bars of 5G and absolutely nothing that requires internet will work!!! (I’m on Wi-Fi now)
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Philippa Grace ✨
(@philippagrace) reported
@VodafoneUK why can't I update my broadband plan online like my phone. Every now and then someone with a masked phone number calls me and asks for personal details which seems odd (I'm often driving/at work so can't Google the number). Ringing your help desk is a nightmare 🙈
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Peter Wyatt
(@PeteW36) reported
@Hutchnip @VodafoneUK Just down the road in Tring actually. First time experienced it yesterday when it did it from 8pm to 10.30pm. Then again today from 8pm (was fine at 7:30pm).....coincidence....I dont think so. Conveniently the cust svcs lines close at 8pm as well
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Tom Griffin
(@TWJGriffin) reported
We’ll @VodafoneUK just lost me as a customer. Incredibly bad service, and made no attempt to keep the business.
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Leigh Hutchison
(@Hutchnip) reported
@PeteW36 @VodafoneUK Hi Pete. In Milton Keynes by any chance? Seem to have a lot of us with the same issue. Just getting fobbed off by Vodafone
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Chris Ames
(@christoframes) reported
Just had the most bizarre message on my landline voicemail from @VodafoneUK (but who knows?) Not only am I no longer their customer but they asked me to ring them, presumably so they can put me on hold & answer at their convenience. The arrogance 🙃