Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Camden Town, Guildford, Hammersmith, Epsom, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Tom Cornall
(@tomcornall) reported
from
Old Windsor, England
@VodafoneUK Your automated DM service is terrible..
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
@Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
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Rishi Madlani
(@RishiMadlani) reported
from
Paddington, England
@VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Jeffthebeerbloggingbeagle
(@Jeffthebeerblo1) reported
from
Camden Town, England
Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Fitzpatrick 🏴 👹🇺🇦
(@darrenfitzp) reported
@VodafoneUK make it virtually impossible to cancel even expired contracts, we're doing circles. Verbally cancel, receive bill or threat of reclaimation, complain/verbally cancel, receive bill, complain/verbally cancel, receive bill or threat. Customer service is horrific.
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Streetwise
(@willstreetwise) reported
See you later @VodafoneUK, loyal business customer for 12 years gone. Worst customer service ever!!
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Rebecca McKinney
(@BexMcKinney) reported
@GeorgeMonbiot @VodafoneUK I'm so sorry you've had to go through this, George, and for your mother's passing. I had a very similar experience with Vodaphone, albeit in far less distressing circumstances. Their customer service was atrocious, and I'll never take a contract with them again.
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Chris
(@DCFCChristopher) reported
@VodafoneUK Nothing get to bottom of, this is the worst network on the Uk… cannot wait get out of the contract
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Hannah Rose
(@HannahRoseBee) reported
@VodafoneUK my broadband has gone down and I have work deadlines 😭 I am trying to tether from my phone (also Vodafone) but my signal at home is awful! Have been in contact and trying to call back but can’t load my ref numbers as the internet ain’t working!
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Stephanie Clark
(@stefclarkx) reported
@VodafoneUK I’m trying to book an in store tech team appointment online but when I try this on your website, the page doesn’t work either on my mobile or laptop. Please can you help me?
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Ru
(@Ru07738014) reported
@VodafoneUK I have been calling and complaining 4 times a week it was even escalated but still 3 month things are worse and u don't seem to care This increased my stress level had a bad effect on my health. And you still don't care no matter how many times I tell you.
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Professor Lonneke Vervelde
(@LVervelde) reported
@VodafoneUK so why are people in the countryside not important customers when a mast goes down? Only because it’s a few of us? WFH without a signal ever tried that? Interestingly contacting u as private customer no reply but when ringing from business number we are being heard🤬
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ً✨
(@hamdi_x3) reported
Atrocious customer service from @VodafoneUK. I was waiting in line to pay my bill, and there was a huge queue, and after being on hold for one hour, you cut me off. This isn’t the first as well. Once my contract ends, I’m leaving the network and switching somewhere else.
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dean
(@Dean_NCFC) reported
@VodafoneUK isn't it weird your spam emails I get come through fine but to reset password emails are not yet you blame my email thanks for 0 help