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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 01/18/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hayes, Hampstead, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge and Hounslow.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHayes Wi-fi

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • EdRennie Ed Rennie (@EdRennie) reported from Windsor, England

    @VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • Carrot79 Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • waseem11_ HELP WASEEM (@waseem11_) reported

    @beckgeorge @VodafoneUK Agreed, my broadband has a very poor and unstable connection. complained various times. yo yo @VodafoneUK could you please resolve customers' complaints. And my ref for the latest complaint is 14536768

  • miss19ALx AL (@miss19ALx) reported

    @VodafoneUK I have still not had my trade in discount applied for my new phone contract. Tracking service stated the old phone was received by yourselves last Monday ????

  • Catus_Ratus Catherine Bardsley (@Catus_Ratus) reported

    @VodafoneUK @MalakaiFekitoa No can do, broadband’s down again 🙄

  • ReeceT7 Reece™ (@ReeceT7) reported

    @VodafoneUK internets been down all last night and all today been playing up last few days been dropping connection every hour!!

  • Infurion3541 Why yes I use discord (@Infurion3541) reported

    @VodafoneUK you are a multimillion company and you cant even ******* function properly on greece, and we pay around 60 ******* EUROS AND YOU THROTTLED US ON PREVIOUS CHRISTMAS WHICH IS ILLEGAL ON EU GROUNDS You are an embarassment to internet service providers.

  • John_Radnor Dr John Radnor (@John_Radnor) reported

    @alexroache @VodafoneUK Yeah, got a text from them today. No explanation at all. Terrible service from @VodafoneUK

  • kellylouiise1 kelly (@kellylouiise1) reported

    6 weeks later and @VodafoneUK still have yet to unlock my phone to any newtwork! I really fail to see why it’s taking so long!!!!!!

  • JamesPreen James Preen (@JamesPreen) reported

    @VodafoneUK I have had no service at all anywhere for 24 hours, in Portsmouth where I normally have a signal. Can't you call you and no one responding on the website chat, what do i do???

  • Hengcredible Hengcredible (@Hengcredible) reported

    @VodafoneUK home broadband isn't connecting. Router keeps flashing red and white. Online help does not help. Can't speak to any real person live. Can I get some help please?

  • AlexandraLee44 Alexandra Lee (@AlexandraLee44) reported

    @VodafoneUK No internet for over a month. Trying to work from home as per government guidelines but you are making it impossible. #32daysandcounting #complaint #Vodafone