Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 11/26/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Hounslow, Slough, Fulham, Hammersmith, Ealing, Guildford, Camden Town, Southall, Hanwell, Brentford, Wembley, Egham and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Phone
United KingdomHounslow Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • izaw123 Iza White (@izaw123) reported from Hillingdon, England

    @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • oilyblessed Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • izaw123 Iza White (@izaw123) reported from Hillingdon, England

    @VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • lilyrocks Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • paintedman1982 jamie siggers (@paintedman1982) reported

    @VodafoneUK nearly 40 hours with no internet. A known issue engineers are working on. The only reason I know that is because I talked to someone on the app at 14:00ish yesterday. No more info and no updates. What's going on?

  • bigsteeeeve New leaf (@bigsteeeeve) reported

    @yorkspride @VodafoneUK No, you've misunderstood.. Their customers would not be able to read twitter because, err, the network is down so its futile vodaphone sending out a message to say the networks down, people haven't got a network that's working to view it..

  • ItsJustaRide Yvonne, the Ghost of. 🇬🇧🩸 (@ItsJustaRide) reported

    @yorkspride @VodafoneUK Using WiFi so not noticed Vodafone is down yet. Definitely not had notification of outage.

  • bigsteeeeve New leaf (@bigsteeeeve) reported

    @yorkspride @VodafoneUK That's what I'm saying! Most people on vodaphone won't have a network to view twitter for vodaphone to tell them the networks down. How are you using another network?

  • haruma haruma (@haruma) reported

    But, at least, @VodafoneUK will eventually raise a ticket to their tech team. Too bad they say they'll send you an SMS with the reference, but they won't. #feeltheconnection

  • rmgoulding Robert Goulding (@rmgoulding) reported

    @VodafoneUK @bornablade How about an ETA to fix? Nit even aboe to use hotpot on vodafone either as that is broken too! I've never had a bb provider have downtime for so long. How do I exit my contract?

  • a_ndyrichardson Andy Richardson (@a_ndyrichardson) reported

    When will @VodafoneUK, the "award-winning network to keep you connected to the things and people that matter", allow those of us on @TfL underground services (exc. Jubilee Line) actually use 4G or WiFi? And, no, the @virginmedia monthly pass offering hasn't worked for 6+ months

  • yorkspride National conservative ✝ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 No DM's (@yorkspride) reported

    Hi @VodafoneUK Why aren't you using your twitter account to inform customers of mass outage in parts of South Yorkshire. And to provide updates on when it is likely to be resolved?? #VodafoneDown

  • SouthallYam Yam Southall (@SouthallYam) reported

    @VodafoneUK your agents this month have been utter useless with simple tasks , cant even cancel and reschedule an appointment that they made on wrong day , over 30days and faults still not fixed after various engineers aswell . Oh and still expecting me to pay full price ,joke

  • DomPonsford Dominic Ponsford (@DomPonsford) reported

    Upgraded my home broadband with @VodafoneUK from standard package to Pro. Switched me off on 28 September and left me with no broadband or phone at all. Waiting until 5 October for next update. A poor show.