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Vodafone outages and service status in Sunbury-on-Thames, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 64% Internet (64%)
  • 36% Wi-fi (36%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Northolt, Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, and Southall.

CityProblem TypeReport Time
Northolt Internet 11 days ago
Hammersmith Internet 14 days ago
Northolt Internet 14 days ago
Hammersmith Wi-fi 17 days ago
Hammersmith Wi-fi 18 days ago
Hammersmith Wi-fi 24 days ago

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • loxsecurity
    LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • jwatton
    John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • oliviaanderso34
    Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • jwatton
    John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • royalfocus1
    Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • lilyrocks
    Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • messymummsy
    debbie evans (@messymummsy) reported from Windsor, England

    @VodafoneUK Worst company ever ! Do not use them !!🤬

  • Nathaniel_801
    Nathaniel (@Nathaniel_801) reported from Hillingdon, England

    @VodafoneUK is probably the worst network ever! 0 customer service been on hold for 30 mins it's a joke ! Definitely leaving 😡

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • mousey2410
    Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • CosminaAnnaMogh
    Cosmina Anna Moghior (@CosminaAnnaMogh) reported from Hillingdon, England

    5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

  • paulinelillie9
    pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • hastiepops
    Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England

    @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • mandagunion
    Manda Gunion (@mandagunion) reported

    @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

  • v8fettler
    Craige Timmins (@v8fettler) reported

    @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

  • CalumCa70143010
    Calum Campbell (@CalumCa70143010) reported

    @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

  • inSacredZen
    TheSacredEast (@inSacredZen) reported

    @VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • ChantAngle64
    TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported

    @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK