Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 02/21/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing, Hammersmith, Hayes and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomSouthall Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?

  • superpiran Piran Sucindran (@superpiran) reported from Hillingdon, England

    Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone

  • DanielJohnLynch Daniel John Lynch (@DanielJohnLynch) reported from Paddington, England

    Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • obitera Obitera (@obitera) reported

    @VodafoneUK my account is suspended because of a single US call. I am a loyal high value customer and can't use my phone for 3 days and can't reach your call centre as massive holds / cut off. No way to resolve online or with the awful bot. I am stuck!!

  • MeganLe31026405 Megan Leigh (@MeganLe31026405) reported

    @VodafoneUK please can someone help. I have had nothing but issues with this company since I’ve started my contract out. I don’t understand why you are taking random transactions from me after I have paid my balance. I am becoming increasingly frustrated. Can someone please call

  • JamesyTheWizard JamesyTheWizard (@JamesyTheWizard) reported

    @VodafoneUK Im just talking to a robot, and my down load is the bare minimum with good bars on my phone. I 100% feel like my speeds are capped

  • stephen1985manu MANCSTASTEVO (@stephen1985manu) reported

    @VodafoneUK Is all the Broadband customer team on holiday

  • RRasch4 NXS6 (@RRasch4) reported

    @VodafoneUK @primevideouk You have the worst support service out of ANY of your competitors. After waiting one and half hours!! On the phone - from abroad, I get cut off mid conversation. Instead of trying to be “in” with the kids with your silly random tweets, sort your customers issues out. #Vodafone

  • Badenoch Eilidh (@Badenoch) reported

    @VodafoneUK I've tried that. Just get a bot who sends me to 'help pages'.

  • SaffiliciousBlu Saffilicious (@SaffiliciousBlu) reported

    @VodafoneUK hi, is your live chat down? Having difficulty connecting. The bot keeps saying he's thinking

  • HunterHunter54 Hunter (@HunterHunter54) reported

    @VodafoneUK I'm a new customer. Switched from BT, was just a little confused as there was a booklet in the box that said the SIM was attached.

  • MrHtech18 MrHtech ㋡ (@MrHtech18) reported

    Anyone else in the UK on @VodafoneUK experiencing slow speeds and random connection problems recently ?

  • Suzi_Bush01 🔞 💋 Suzi_Bush 💋 🔞 (@Suzi_Bush01) reported

    @VodafoneUK please can someone dm me regarding HORRENDOUS customer service all day today and STILL unable to resolve the issue