Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 02/02/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK @AhmedShelbaya I thought @ThreeUK were bad, but at least you could get answers from their customer service team. When it was clear they were at fault they allowed us leave our contract without penalty. You want to charge exit fees for a service you haven't provided?

  • abeerkhan17 abeer khan (@abeerkhan17) reported

    @VodafoneUK can u fix the internet in heathrow. Samraj can’t play the music for us at work. This is urgent.

  • Ketocrypto69 Jrock (@Ketocrypto69) reported

    @VodafoneUK assured me credit on my account for loss of service Now the issue looks to be resolved (for now) they have back tracked I shouldn't have to pay for a service that wasn't provided

  • bobbysbeats robert hodgkinson (@bobbysbeats) reported

    @VodafoneUK Absolutely appalling service from VodafoneUK. Please can someone senior in the UK Migration team please contact me, as I have had no service for 5 days, due do a failed migration.

  • cithfc 𝗥𝗼𝗺𝗲𝗿𝗼𝙎𝙕𝙉 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@cithfc) reported

    @VodafoneUK I have an issue and need to access the MCK for my device can you help please

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK Still no improvement a week later. Another 2 hours of my life lost talking to your agents only to be told network issues will be resolved 'soon' with no metric of what soon is. Apparently, I'll still have to pay an early termination fee? WTF?

  • Chew55386250 Chew (@Chew55386250) reported

    @VodafoneUK same issue hasn’t been solved for 25 days. It’s getting absolutely ridiculous. Every time I DM I have been asked the security question not focusing on getting my internet back.

  • GavinPeacock9 Captain Peacock (@GavinPeacock9) reported

    @VodafoneUK I've got an issue with an order which I was assured would be resolved today. Just had notification of another delay, no one seems interested in helping. Tried to call and got redirect to online chat which is too busy to help. Really frustrated

  • 10b_lad 10blad 😎 (@10b_lad) reported

    @MrSaffron @VodafoneUK @thinkbroadband Mind if your watching your netflix or prime or using it as a hotspot on your phone then no problem good download, BUT if you have big file to upload not good

  • DavidCo11546165 David Cooper (@DavidCo11546165) reported

    @VodafoneUK appalling service and we keep getting lied too, would defo not recommend for broadband at the moment, we’ve been over 36 hrs with no service!!!!