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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, and Wembley.

CityProblem TypeReport Time
Uxbridge Phone 2 days ago
Hounslow Wi-fi 4 days ago
Wandsworth Wi-fi 5 days ago
Paddington Internet 7 days ago
Hammersmith Wi-fi 7 days ago
Southall Wi-fi 7 days ago

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Charlotte_tice
    Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • oliviaanderso34
    Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • FarhoudSMohajer
    Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • paulinelillie9
    pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • leechristie4
    lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • FarhoudSMohajer
    Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • FarhoudSMohajer
    Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • GmbLhr
    GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Hitchcockatoo
    Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • oilyblessed
    Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • izaw123
    Iza White (@izaw123) reported from Hillingdon, England

    @VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡

  • izaw123
    Iza White (@izaw123) reported from Hillingdon, England

    @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

  • lilyrocks
    Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • maryyasmine
    Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • oliviaanderso34
    Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • Richard2957
    Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cbanss
    chrissie banstead (@cbanss) reported

    @VodafoneUK having@problems getting through to anyone on Business support - could a Vodafone Operator please contact me

  • TeachKenyon
    Joel Kenyon (@TeachKenyon) reported

    You know it's bad when you have heard the three 'on hold' songs twice @VodafoneUK Urgh.

  • bibbleco
    bibbleco 🇪🇺 🇬🇧 (@bibbleco) reported

    @VodafoneUK I personally know at least one person who's aggressively uninterested in the Internet, smartphones, or digital anything. He will *never* use email. He won't even use SMS, and complains constantly that Nokia dumbphone his daughter's got him doesn't work / he doesn't understand it.

  • r0beh
    Rob (@r0beh) reported

    @Ofcom @CitizensAdvice can you help with the best process here? I pay @VodafoneUK across my household £250 a month and don't get the signal required to actually use their service...

  • JessCar_xx
    Jessica :) ♥ (@JessCar_xx) reported

    @VodafoneUK So I've been lied to again? This is unacceptable I was told between 2 and 10 days! I've checked them everyday! This is the worst customer service I've ever received, I have my dad without a phone he cares for my disabled mum! This is ridiculous!

  • hereforthestx
    Hereforthestx (@hereforthestx) reported

    @VodafoneUK I’d like to raise an urgent complaint please. Your services have been severely below par. How can i do this?

  • PJM19631
    Me & TobyToo 🐶 (@PJM19631) reported

    @VodafoneUK Over an hour on the phone, lots of false promises of call backs and maybe they'll call next week to update. @CityFibre, if this is down to you at least let Vodafone know.

  • elisefennell
    elise (@elisefennell) reported

    @VodafoneUK can you please respond to my dms. i’ve been charged for my upgrade when it said the order was unsuccessful and i’d like the issue resolved so i can redo the order

  • MrFatbloke1968
    I❤️Vegas-n-Pooches🐶 (@MrFatbloke1968) reported

    Levels of service rating from the mobile provider I was thinking of switching too @EE 👎👎👎👎👎 compared to the one I’ve stayed with @VodafoneUK 👍👍👍👍👍👍👍👍👍👍

  • TerencePearce1
    Terence Pearce (@TerencePearce1) reported

    @VodafoneUK Yesterday I was promised a phone call for today, this has not happened. Why make a promise and fail?