Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 03/25/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Greenford, London, Slough, Hampstead, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Camden Town, Epsom, Southall, Staines, Wembley and Fulham.

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City Problem Type Report Time
United KingdomGreenford Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • Burakiosaurus Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • iKyle2017 iKyle 🏳️‍🌈🇬🇧🇫🇷#WearItWithPride (@iKyle2017) reported

    So @VodafoneUK non customer service strikes again 😡 I cancelled a service in December and was told I’d have to pay 30 days only to find it hasn’t been done and I’m being charged for this and next months 😡 another complaint going in!!!

  • chlofaulk94 Chloe Faulkner #Gamers4Gamers (@chlofaulk94) reported

    @VodafoneUK why is it so ******* difficult to ring into a call centre and speak to someone! I’ve tried 4 times in a row and each time that automated thing just sends a text to a link and basically says to hang up!!!!

  • JamesJohnBryer James John Bryer 🇬🇧🎓🇺🇸 (@JamesJohnBryer) reported

    @VodafoneUK does this constitute fraud? Me: I want to cancel - I now live abroad VN: We need to text a security reset, or come into store Me: I live abroad so I can't receive texts nor come into store VN: You will have to keep paying then or else... Convo x 4 times since Nov

  • musatakan Mustafa Atakan (@musatakan) reported

    @VodafoneUK I am living in the heart of London and my mobile internet is not working for more than a week. Though I have told it the customer service many times, you can not fix it and this has a big impact on my business. It's totally unacceptable!

  • popeyesfu 🏴‍☠️ (@popeyesfu) reported

    @VodafoneUK do you have any humans who can help me or is it just bullshit time wasting automated robots hanging up on people ? ******* sick of companies taking the pish out me here Enough enough

  • Hutchinson1UK Hutchinson (@Hutchinson1UK) reported

    @VodafoneUK activated 1/2 lines 11 weeks ago. There has been numerous issues activating the 2nd line and they hadn’t even sent a SIM card until a week ago. They are now demanding £300+, sending debt collection agency letters to my door & refusing to wipe more than £135 #Illegal

  • JamesJohnBryer James John Bryer 🇬🇧🎓🇺🇸 (@JamesJohnBryer) reported

    @VodafoneUK There is nothing in the junk. I actually had to bar the payments as it is unfair to keep charging me and not allowing to cancel despite almost three months of trying to do so. This is now affecting my credit rating too, but I refuse to be rinsed like this. What’s your solution?

  • nicferrier nic (@nicferrier) reported

    @VodafoneUK @Ofcom is there another way to cancel an account than calling the telephone number that you never answer?

  • securer (@securer) reported

    @chrisjms @VodafoneUK Quality customer service from Vodafone as usual. At least they’re consistent.

  • MacDavis98 ItsJustMac22 (@MacDavis98) reported

    Hey @VodafoneUK I'm eligible to annual upgrade, I went into a Vodafone store and they said I can only go from Samsung to Samsung, on your website it says I can chose any phone, I want to try the iPhone 13 but they said I couldn't in-store, please help 🤔