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Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 03/04/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Epsom, Hampstead, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nuttybyname Nutty by Nature (@nuttybyname) reported

    @VodafoneUK Hi! I'm trying to upgrade my phone but the website is down. I can't get on anything. I am trying to upgrade via the app

  • Matthew_Leyshon Matthew 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Matthew_Leyshon) reported

    @VodafoneUK #vodafone omg trying to talk to them with Tobi the bot, then 2 real people talk about useless didn't fix a simple problem and a hour wasted

  • ClaireLunnon Claire Lunnon (@ClaireLunnon) reported

    @PaulWat58829516 @VodafoneUK Same issues here! 20 years of service and no handset over 3 weeks later! I spoke to someone yesterday eventually who did they just don’t have the stock! Deliveries every Tuesday and Thursday and if you a lucky you might get one! Absolutely nothing to do with DPD 😡😡😡

  • Athlete88029265 ATHLETE (@Athlete88029265) reported

    @VodafoneUK Hi fake bot, you and your company were not helpful at all to me. I have now cancelled on my contracts for you terrible service. 25yr customer.

  • trickie_dickie Richard Millar (@trickie_dickie) reported

    @VodafoneUK you sell me 76 mb which then changes to 22 mb which is now 1.3 mb! And the best you can do is release me from my contract without a penalty!! Poor, very poor!!

  • FlyGuyChris36 FlyGuyChris (@FlyGuyChris36) reported

    @VodafoneUK I am experiencing serious issues with the 4G network. I am getting errors on safari and more importantly MetaMask advising it can’t establish a secure connection. This has only started happening as of yesterday. I have tried resetting network settings. Can you help?

  • AndyYanited Andrew (@AndyYanited) reported

    @VodafoneUK are a disgrace. Cut off my service because my bill is ‘overdue’. It is due on the 25th

  • pompeyhedge ed francis (@pompeyhedge) reported

    @LadyInRedEm @VodafoneUK Do not join @VodafoneUK look at their feed. You'll be lucky to get an iPhone by May! And then there's the awful Internet speeds, zero customer service.....there's many reasons why they are consistently voted the worst provider. No wifi on the tube either now.

  • friendsfan1995 Charlotte ❤️ (@friendsfan1995) reported

    @VodafoneUK 2nd time in two weeks my broadband has gone down. Last time @bt_uk had to repair. What is going on?!!!!!

  • Jax_The_Foxxo Jaxendale (@Jax_The_Foxxo) reported

    @VodafoneUK #veryme hey guys, I work in a store and I'm trying to help a customer, there very me rewards isnt working and the error is 6401?