Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing, Hammersmith, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Guildford |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Phone |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Jonny Young
(@Jonny_young3) reported
from
Camden Town, England
@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Kate Powell
(@Carrot79) reported
from
Camden Town, England
Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Glass - WY7BG
(@brettglass) reported
@AndrewOrlowski @VodafoneUK Never heard of an ISP called Potemkin, but he seems to be doing a respectable job.
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Tessleymoor
(@Tessleymoor) reported
@VodafoneUK looks like I’m starting another week after 6 weeks with the worse service ever. Yesterday you reach an all time high and disconnected my iPhone instead if sorting my ESim that you’ve not been able to sort for nearly 6 week. So I lost work last night and I need this
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peter
(@knutsfordtaxi) reported
@VodafoneUK i want to cancel before it has even started customer service is crap
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Emma Maxwell
(@em_maxwell_) reported
@VodafoneUK Wireless, our router is fine - this was established on the chat in the app. We have tried wired connection/resetting router etc etc. We get a lot of of “DNS server” errors. We have no internet connection at all at the moment (for approx 20mins) but this appears to be a new issue
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George Hutton
(@ghuttondrums) reported
@VodafoneUK I want to talk to someone about an upgrade. Its IMPOSSIBLE to get through to someone on your customer service phone number. What's the point of having a phone number if you can't talk to someone?! Can I have a number where I can talk to someone please.
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gon
(@gon6al) reported
hey @VodafoneUK it has been over 48 hours since ive lost my internet access, my dissertation deadline is tuesday morning and no one has yet contacted me to fix this issue
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Stargazer 🌈
(@dorolin7) reported
@VodafoneUK Never mind sending me DMs, telling me the same old rubbish. Get this sorted out, or I shall be phoning Vodafone as regards your employees!
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Bennyboy
(@DeafBennyboy) reported
@VodafoneUK But this been goin over a year if i go out of london im gettin better signal full bars ect.. ive had loads email sayin they always fixin it but it never got any better just same thing stayin on low signal one bar
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Liz Brittain
(@LizBrittain7) reported
Hope @vodafoneservice @VodafoneUK can help me out! 🤞 strange data charges so they’ve cut my phone off!! Been waiting for a call back
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𝙲𝚑𝚛𝚒𝚜𝚝𝚒𝚊𝚗𝚎 💕 ᴮᴸᴹ
(@GirlCornflakes) reported
@VodafoneUK You simply don’t want a complaint on your timeline, Craig Why do you not refund when promised? Why is your customer service team condescending? Simple enough generic questions, don’t you think? Fix those OVERALL issues and we’re good!