Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/11/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Kensington, Hammersmith, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • markaizatt MARK A IZATT (@markaizatt) reported from Kensington, England

    Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported from Slough, England

    On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • driverstoday Driving and Stuff (@driverstoday) reported from Ascot, England

    @VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • camelsbestmate Will Gordon (@camelsbestmate) reported

    @VodafoneUK You don't seem short of staff to ring me once my account was cancelled. Perhaps you should look at your protocol around customer retention.. Just a suggestion.

  • julie_stokesy julie stokes (@julie_stokesy) reported

    @VodafoneUK absolutely rubbish provider can never speak to a human. Did a trade kn back in August still not received the money for this! Absolutely appaulling customer service!!!

  • RunnerStephanie Steph The Mummy (@RunnerStephanie) reported

    @VodafoneUK I replied over 7 hours ago and I’m still waiting. This is a serious complaint. I’m experiencing severe and upsetting problems with your #customercare. Why can’t you read the message and reply? You told me to contact you and you’d help. @VodafoneUK are still failing. Terrible

  • HairyScot40 HairyScot🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HairyScot40) reported

    @VodafoneUK As someone who has 5 phones on one account - a credit check hit for every upgrade is simply never going to happen. A good upgrade service is now unusable for me at least. Looking for a new supplier now.

  • aneng64 aneng64 (@aneng64) reported

    @VodafoneUK Hi. I have just joined Vodafone and can't get WiFi calling enabled with you. My Google Pixel XL works on other networks, but it’s not on your list of ”compatible phones". Support won't pass me to 3rd line who I know have done this for other unlisted phones. Pls HELP!

  • summitparaboy Michael Collins (@summitparaboy) reported

    @VodafoneUK so far over three hours on the phone and my issue on my home fiber not resolved. Useless customer service.

  • dcain90 Dan Cain (@dcain90) reported

    @VodafoneUK Hi, I need to speak to an actual human being regarding my account. Web chat is constantly busy and your automated phone service is no help. What can I do? Thanks.

  • heyyychrissie Chrissie (@heyyychrissie) reported

    @VodafoneUK Still not working. I’ll DM you.

  • s378912 SW (@s378912) reported

    @VodafoneUK Yes I’ve done that - my point is that the issue is still going on. When will this be resolved? Given I rely on this for both my phone and 4/5G home internet router, it’s incredibly inconvenient

  • 123dhsjdj _____ (@123dhsjdj) reported

    @TheRead85331288 @VodafoneUK And even cheaper if you have a phone to trade in, Also I find apple more reliable at responding and helping me with issues, I used to be with O2 but they where messy 💀