Vodafone outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Northolt, Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, Southall, and Uxbridge.

City	Problem Type	Report Time
Northolt	Internet	6 days ago
Hammersmith	Internet	9 days ago
Northolt	Internet	10 days ago
Hammersmith	Wi-fi	12 days ago
Hammersmith	Wi-fi	14 days ago
Hammersmith	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Issy (@oOISSYOo) reported 3 minutes ago from Ealing, England

  @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

• 
  Matt Scammels (@Matbeluca) reported 3 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Charlie Cassen (@charliecassen) reported 16 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Chris Edwards (@CE8_Edwards) reported 30 minutes ago from Richmond, England

  @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

• 
  Vìncere. (@VictorJ1987) reported 31 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Phil Craig (@philmcraig) reported 33 minutes ago from Richmond, England

  @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

• 
  pauline lillie (@paulinelillie9) reported 33 minutes ago from Kingston upon Thames, England

  @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

• 
  S8KH_D (@S8KH_D) reported 34 minutes ago from Southall, England

  @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

• 
  Mimi Newsome (@newsome_mimi) reported 34 minutes ago from Hammersmith, England

  @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

• 
  Olivia Anderson (@oliviaanderso34) reported 35 minutes ago from Hammersmith, England

  @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

• 
  Pia Kristmansson (@PiaKristmansson) reported 36 minutes ago from Ealing, England

  @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

• 
  Mark Phillips (@wondermouse) reported 36 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  George Biswas (@Geojam) reported 37 minutes ago from Virginia Water, England

  @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

• 
  Steffi_daydreamer (@stef_daydreamer) reported 41 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

• 
  John Watton (@jwatton) reported 43 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Mary Denyer (@denyermc) reported 45 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Vítør ★彡 (@vitor_teo_) reported 47 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Pudding (@no1snoopyfanuk) reported 47 minutes ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  Omar Qureshi (@oqureshi) reported 54 minutes ago from Hillingdon, England

  @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

• 
  Pia Kristmansson (@PiaKristmansson) reported 58 minutes ago from Ealing, England

  @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Me (@nickyboy1886) reported 5 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  maybe: diana 🌞 (@classicdiana) reported 12 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  Holly (@Holly_Radcliffe) reported 17 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  DC (@ericb3323) reported 17 minutes ago

  @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

• 
  sarah 💙 (@sarmackie965) reported 18 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 23 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Adam James (@atjames88) reported 23 minutes ago

  @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

• 
  Bri Hammond (@big1481b) reported 26 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  Me (@nickyboy1886) reported 30 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Jean McGeoch (@tweetyjeanie) reported 30 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G