Vodafone outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, Northolt, Southall, Uxbridge, and Greenford.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 day ago
Hammersmith	Wi-fi	6 days ago
Wandsworth	Internet	7 days ago
Wandsworth	Internet	7 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Dr. Chawla (@chawlashravan) reported 6 seconds ago from Kingston upon Thames, England

  @VodafoneUK Yes but nobody is responding . Quote dismal service

• 
  Jon Platt (@jonplatt89) reported 44 seconds ago from Hillingdon, England

  @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

• 
  Steffi_daydreamer (@stef_daydreamer) reported 3 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

• 
  Jade Sharp (@jadesharp1992) reported 3 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  Jade Sharp (@jadesharp1992) reported 4 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Cressida Robson (@cressidarobson) reported 11 minutes ago from Hounslow, England

  @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

• 
  dhruv shah (@MeherIndustries) reported 16 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  Cressida Robson (@cressidarobson) reported 16 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Chris Edwards (@CE8_Edwards) reported 16 minutes ago from Richmond, England

  @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

• 
  Michelle Hastie-Wild (@hastiepops) reported 24 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  LOX Security (@loxsecurity) reported 26 minutes ago from Brentford, England

  ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

• 
  John Watton (@jwatton) reported 39 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 40 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Lee (@Leepearce23774) reported 42 minutes ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 43 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Pia Kristmansson (@PiaKristmansson) reported 45 minutes ago from Ealing, England

  @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

• 
  Caroline McDonough (@CarolineDB81) reported 46 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Olivia twist (@OTwist_69) reported 49 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Steve Peskett (@speskett) reported 52 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Olivia Anderson (@oliviaanderso34) reported 55 minutes ago from Hammersmith, England

  @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 2 minutes ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  F. (@_ifez) reported 5 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Lee Robinson (@robbo__8) reported 6 minutes ago

  Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.

• 
  cath (@CatheasthamMc) reported 7 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  Zara Chaudhry (@Zarachaudhry52) reported 9 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 13 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  George Reeves (@georgereeves64) reported 19 minutes ago

  @VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.

• 
  zara (@zara64935) reported 21 minutes ago

  @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

• 
  Dean Jones (@dean_jones91) reported 22 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  El ⛅️ (@its_just_el_) reported 27 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot