Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/16/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Ealing, Southall, Kensington, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • Big_Ant84 Anthony Webb (@Big_Ant84) reported from Slough, England

    @VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

  • Tawroginski Michael Tawroginski (@Tawroginski) reported from Slough, England

    @VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    @VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MagYorkshire NorthYorkshireMag⚫⚪ (@MagYorkshire) reported

    @viclojo @VodafoneUK That's nice of them look after the customer 👏👏👏👏the customer looks after them

  • alexcwalker27 AW (@alexcwalker27) reported

    @VodafoneUK Hi why when i am paying for high speed internet does my down speed periodically reduce to 2 or 3mbps?

  • MsClancy2 Ms Clancy (@MsClancy2) reported

    @VodafoneUK I cannot access by web nor 191 phone number your services to find out abt my upgrade. Help please!!

  • KevinMur10 Kevin Murphy (@KevinMur10) reported

    @VodafoneUK Through again but still IT issues where systems are needing rebooted.

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported

    @RiannaLillian @nicoleleeox @VodafoneUK I had the worst experience with Vodafone, they ruined my credit rating after the security check failed to complete and they advised me to keep the handset. When I tried to return it, they charged me for the full 2 year contract and blacklisted me 😩 ombudsman had to sort it out x

  • LfcJohnJo John Johanson (@LfcJohnJo) reported

    @VodafoneUK You still can't resolve the issue, still saying you need to send A THIRD engineer out to confirm the problem is with the router again. Definition of insanity is doing the same thing over and over again and expecting a different result. Are your routers made of GOLD? #joke

  • KeithWinestein #WinoLogical 💙NHS (@KeithWinestein) reported

    Disappointed that as a new customer @VodafoneUK has not responded to either of the two emails I have sent them recently. Such poor customer service. That will teach me. Stay with @EE next time. Ofcourse Vodaphone could respond asap to my emails chasing a £75 voucher they owe me!

  • ka_sheridan Kathleen Sheridan (@ka_sheridan) reported

    @VodafoneUK Please can you provide an address, post or email for a full written complaint? I can only find chat and telephone options and this is not sufficient.

  • lordrosey Lord Rosenoern (@lordrosey) reported

    .@VodafoneUK stay well clear even the complaints team can’t solve a complaint!! Water of time energy and they just bend you over to have their fun - whilst you are tied into paying the bill for their pleasure.

  • KevinMur10 Kevin Murphy (@KevinMur10) reported

    @VodafoneUK called three times, cut off three times and every call has been a problem due to Vodafone Internet issues. 🙄