Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Guildford |
Phone |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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london esthetician 🧚🏾♀️
(@ayokami_) reported
@VodafoneUK are really the worst. Been giving me headaches for the last couple of months now. Wish I didn’t just get a new contract out with them this year. After this, I’m gone. I wouldn’t advise anyone to sign up with them either. They even took underground WiFi away!
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Leon Palmer
(@LeonP132) reported
@VodafoneUK we have no internet connection on our broadband. Is there an outage in Ipswich, Suffolk
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S
(@S89491329) reported
@VodafoneUK POOR CUSTOMER SERVICES!
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Miriam
(@Miriam60029694) reported
Another question for you #vodafoneuk I will shortly be getting my pay monthly phone I ordered a few days ago. I am currently with Voxi however and this is on the same network. What is the porting process going to be if I'm basically staying on the same network?
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Christie
(@christiee125) reported
@VodafoneUK been trying to get hold of someone on the chat, can’t get through to anyone. Got no service on my account
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terrancej
(@teranceLawrenc3) reported
@VodafoneUK How can i get a SIM card for your network in the USA before we cross the Atlantic heading to Spain 🇪🇸 ? I dont want the high charges from @TMobile when we land?
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S
(@S89491329) reported
@VodafoneUK EVEN THE COMPLAINTS TEAM CAN'T HELP UNFORTUNATELY VODAFONE LIE REFUNDS DON'T TAKE 3 OR 5 OR EVEN 10 WORKING DAYS BUT A MONTH. DISGRACEFUL😤
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Chunk Cragg
(@ChunkCragg) reported
@VodafoneUK Please get Vodafone to sort my issue out. I have been wiped from your system accidentally and was promised within 48 hours I would be reinstated. Still no phone 2 days later!! I need my phone for my ******* work. I can’t ring Vodafone as you’ve literally blocked my phone!
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Megan Farrow
(@meguncasey) reported
@Neil1967 @VodafoneUK Having same issue been days now
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Elizabeth Clarke
(@thacker_e) reported
@VodafoneUK Thanks but it only shows slow speeds. they spent weeks digging up our road to put the superfast 900 in and still not switched it on.