Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 02/05/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • driverstoday Driving and Stuff (@driverstoday) reported from Ascot, England

    @VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • tip4profit Rob Parslow (@tip4profit) reported from Bisley, England

    @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

  • SandraWThompson Sandra Thompson-Drew (@SandraWThompson) reported from Slough, England

    On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TommWarham Tom Warham (@TommWarham) reported

    Farewell @SMARTYMobileUK, your signal was poor, your pricing was okay, you brought wifi calling (which was desperately needed due to bad signal) but its time to move onto 5g for 50p less a month with @VodafoneUK with 3x more data 👍

  • FuckYouJackDor4 Sorry, I can't say my name here (@FuckYouJackDor4) reported

    Just as a heads up, if anyone has service with @ThreeUK and they expect it to work in go roam countries, they should think again. And Three will insist that they have no obligation to reimburse a bill when their service isn't as advertised. I'd go with @VodafoneUK or @EE instead

  • HambleBnB Hamble B&B Landfall (@HambleBnB) reported

    @VodafoneUK really disappointed that my vulnerable mother is continuing to be billed for a service she doesn't use. Despite me spending hours on the phone last week and settling her balance. It's horrible to see a relative being taken advantage off...please help.

  • keeksgdl Princesse Congo (@keeksgdl) reported

    @VodafoneUK your customer service is terrible and you guys are major thieves. May God punish you.

  • NBoltNotts N Bolton (@NBoltNotts) reported

    We were meant to get our @VodafoneUK broadband transferred to our new house on the 10th, 9 days and several phone calls later its still not been fixed and only now are they raising a fault ticket which may take up to 72hrs to contact me. Absolutely shocking service once again.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • NBoltNotts N Bolton (@NBoltNotts) reported

    @VodafoneUK I dont see how that will resolve the issue when what I actually need and needed from day1 was an engineer. So unless you can book me one I'll save my time.

  • NBoltNotts N Bolton (@NBoltNotts) reported

    @coxyab @VodafoneUK @AhmedShelbaya Yep we're still paying for a service we havent had access to since the 1st of June. Ive asked repeatedly for an email address so I can raise a complaint but they make you wait for a call back from the complaints team which always happens to be when I'm in a meeting.

  • smevergance Stuart Mills (@smevergance) reported

    Finally got thru to a @VodafoneUK agent (after 1.5 hrs) but apparently their systems upgrades were causing problems, so was put back on hold for 15 mins!! Agent said he would call me back at 2pm, it's now after 3pm & there's been no call. Just terrible terrible customer service.

  • Jayne2588 🎮❤️The Girl That Games❤️🎮 (@Jayne2588) reported

    @VodafoneUK WiFi has been down for hours now, when will this be fixed, Chorley area Lancashire