Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Ealing, London, Hammersmith, Hayes, Hampstead, Paddington, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sadie Fulton
(@SadieF) reported
@VodafoneUK It's working now, but you *really* need a solution to fixing WiFi outages that doesn't require accessing Internet to get support. If you have a WiFi outage you often don't have Internet ya know?
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Dean
(@deanbean10) reported
@JackDeeth @elliebgomersall @VodafoneUK My broadband at home is with Virgin, and I have never had an issue. Always been with them - and if I am honest, if we have an issue they are fantastic to help resolve. Vodafone on the other hand.. if you manage to get through they are still not that great anymore
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Suzanne Wood
(@northcamesouth) reported
I just want to talk to a human being at @VodafoneUK but the service bot **** thing is making me wonder why it is so difficult!
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Melanie Riley
(@BellYard_Mel) reported
@VodafoneUK Rates rose in between times from below 1% to 2.2% for my mortgage as a result of delay and Vodafone refusal to acknowledge the bad credit rating was inappropriate - and ending up with a letter from Vodafone saying go to Ombudsman, we’re done. I’ve been a Vodafone custmr 20+years
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Steve Atkins
(@SteveAphotos) reported
@VodafoneUK @GeorgeMonbiot @VodafoneUK on the back of how you've treated bereaved families you've just lost a customer. You are most unwelcome. #FeelTheConnection #Karma
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Steve
(@srdempster) reported
@GeorgeMonbiot @VodafoneUK I paid the bill but no apology was made or any attempt to help me to remove the late payment on my credit file. Gave them another chance last month but I couldn’t track my data, min or texts. Was fobbed off by customer service so the 14 days would expire but cancelled before. 2/2
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Steve
(@srdempster) reported
@GeorgeMonbiot @VodafoneUK are horrendous. Last time I was with them I moved over to another network. They made no attempt to contact me to tell me my final bill. My address, email & phone number was correct. I found out that a final amount was due when I got a missed payment notification 1/2
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EricLeRoi 🔰🔰🔰🔰
(@iyahscyh) reported
@GeorgeMonbiot @VodafoneUK Commiserations. I'm stuck with them for another 12 months. Never again.
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Pretty Betty
(@PrettyBetty_) reported
@GeorgeMonbiot @VodafoneUK are rotten to the core. Won’t ever even think about using their services after this. Thanks for highlighting their disgusting behaviour George and I hope you get the justice that you are due ! What an awful attempt at an apology. Your CEO belongs in the bin.
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Stuart Beattie
(@TweetingBeattie) reported
Is it acceptable for @VodafoneUK to quote over a week to fix my broadband? Even if it is @OpenreachHelp that has the problem?