Vodafone Outage Report in Sunbury-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Vodafone
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Guildford, London, Ealing, Wandsworth, Hampstead, Camden Town, Epsom, Southall, Staines, Wembley, Paddington, Fulham, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Guildford |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Chung
(@jchung07) reported
Although credit to @marksandspencer cust service (not the person I spoke to on the social media team) who applied some common sense and also @VodafoneUK for excellent turnaround on a fault. 👏👏
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Matt
(@Matt25689270) reported
@VodafoneUK I'm still waiting for a senior manager to call back i spoke yesterday and was guaranteed a call back still not happened get your customer service in order please
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Oliver Larkin
(@oliverlarkin) reported
@SelhurstJon @VodafoneUK As installed by Vodafone - it’s just the signal isn’t strong enough and they don’t or won’t guarantee the signal like BT. And their support team was rubbish - dropped me 3 times, didn’t ring me back - and why did it drop? Because the signal is so shite!
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Helz
(@helzgm) reported
from
Milton Keynes, England
@VodafoneUK broadband has been shockingly bad for a few weeks now... can’t do the diagnostic on the app as I can’t see the sync speed displayed anywhere... help please... it’s worse than the standard BT we had prior😭
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John Horan
(@jfhuk) reported
@VodafoneUK now forty hours plus with no service. Esim activate QR code email not being sent. Love response from online help “this is new, we don’t know how to fix it”
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Clare Podbielski
(@Clarepod) reported
@VodafoneUK why do I spend over an hour on a phone call to sort out a billing issue on 2 separate occasions only to find that nothing has been done...what a waste of time! Can someone contact me please.
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blenners
(@blenners3) reported
@VodafoneUK really unimpressed. I’ve been a customer for over 10 years and am asking to reduce my bundle as it includes perks that no longer exist eg. Data free roaming in Europe. They won’t lower my bill unless I pay over £1000 ETF! Corporate Sharks! 🦈😡😭
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Henry Walter
(@1henryw) reported
@VodafoneUK No one replied to my DM. I rang and spent 40 mins on the phone to your customer service team till they hung up whilst I was on hold. I've been a Vodafone customer for 13 years but I'm definitely leaving you now.
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Ceri-Jane Hackling
(@CeriJane) reported
@VodafoneUK Can someone please help? Despite many hours on your chat function, I still can’t get access to my account and can’t get hold of my bills...I’m about to throw something but I don’t want to break anything. Any chance of speaking to a human, it has to be quicker...
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No Uniform
(@nouniform) reported
@VodafoneUK my Internet is not working. We knew it was disconnecting today. But we were advised it would be the evening!!