Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 12/11/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Kensington, Hammersmith, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • oilyblessed Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • karenhill26 karen Hill (@karenhill26) reported

    @VodafoneUK I want to cry i have no Internet for 4 days Mixed messages and unknowning what's happening. Now I have to wait. Grandchildren and no TV or Internet is horrible and I pay for broadband

  • romanmonaf Roman (@romanmonaf) reported

    @VodafoneUK Your broadband service is disastrous. Regret the day I went with your broadband. Waited 2 weeks for activation. Then when it didn’t work, passed around to multiple depts with no one knowing what they’re doing, only to be told my order was cancelled. Absolute disgrace.

  • vanessacollu Vanessa (@vanessacollu) reported

    @VodafoneUK Hi are there service issues in Twickenham area? Haven't been able to get roaming data for last hour

  • SPENCE_JOHN john spence (@SPENCE_JOHN) reported

    @VodafoneUK @barnardos Awful charity choice

  • melisa_kx Melisa (@melisa_kx) reported

    @SJ2792 @VodafoneUK @ThreeUK Do NOT move to three! Worst ever, was on live chat for 8 hours and called 5 times they hang up when they hear your problem

  • NorthernLady6 Northern Lady (@NorthernLady6) reported

    To the 'direct' number for her that she gave me. She was in uk. The number today took me overseas. 40 minutes on phone so far today. Vodafone staff are liars. The customer service are crap. 4 years with ME driving to sort this out. #vodafone @MoneySavingExp @VodafoneUK #liars

  • JMulekezi Jack Mulekezi (@JMulekezi) reported

    @VodafoneUK I need help setting up my mobile WiFi

  • GrzegorzLeeski Gregory Lee (@GrzegorzLeeski) reported

    @VodafoneUK Are you having Home Broadband issues? Download speeds are not great at the moment. Struggling to watch vids on YouTube. Usually they buffer and play faultlessly but today they keep stopping due to buffering. Have rebooted the Router and my laptop but still problems.

  • chriswalsh1988 Chris Walsh (@chriswalsh1988) reported

    @VodafoneUK Then you go to cancel the contract because of the poor service and then they call up. Glad they record this for training purposes. “If anyone wants to cancel the contract use the red button to hang up then”

  • swetsdreamer SWETALANA (@swetsdreamer) reported

    @VodafoneUK I already did and also asked someone if they can call me but no one does anything.If we call customers care there is no proper action to fix the issue.