Vodafone

Vodafone Outage Report in Sunbury-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunbury-on-Thames, Surrey, England 01/12/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Paddington, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow and Slough.

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City Problem Type Report Time
United KingdomHampstead Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • Gazstronomous Gareth Strong (@Gazstronomous) reported from Slough, England

    @VodafoneUK your customer service is absolutely horrendous.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lottokento Lottie Kenneth (@lottokento) reported

    @VodafoneUK Charging £6 for a text message would call for a better service and proper English! You're charging premium prices for very poor unacceptable communication.

  • ShannLouiseRey1 ShannLouiseReynolds (@ShannLouiseRey1) reported

    Worse network provider in the world goes to - @VodafoneUK

  • TwixLogic Ashley (@TwixLogic) reported

    Wouldn’t bother with @VodafoneUK - 5 days, no internet, people telling me I’ll get a call back within 24h, nothing. Told issue resolved, still here. Now it’s bank hols so probably nothing till Tuesday. Next step is Ofcom as I can’t seem to speak to anyone relevant at Vodafone 🙃

  • omran1978 Omran (@omran1978) reported

    @VodafoneUK I have been on the phone to your complaints team and I have to fix the mistakes of Vodafone! My tweet was to express my frustrations on yet again poor service and let your CEO know!!

  • JackBrereton89 Jack Brereton (@JackBrereton89) reported

    @VodafoneUK more terrible customer service. Never buying from Vodafone again. Promised early upgrade. Not added to my account. Been on customer services loop for over 4 hrs. Shocking.

  • Russell65744633 Russell Cannon (@Russell65744633) reported

    @MrMMarsh @VodafoneUK @virginmedia Virgin Media is a fibre/cable service completely separate from normal BT phone lines, so you can only have it if your street is covered. The sign-up process should know if it's not available at your address and prevent you going ahead. 🤔

  • twistedpixel8 Scott Fotheringham (@twistedpixel8) reported

    @VodafoneUK hi there. I’ve moved out of my house and as you had no fiber box in the street I’m moving to, I was allowed to cancel without penalty. I was told the service would end on 2nd May. Now I’m receiving messages telling me 16th May and ~£58 in exit fees. What’s going on?!

  • Ahsan_CFC Ahsan Ahmed🇧🇩 (@Ahsan_CFC) reported

    Dear @VodafoneUK, your 4G+ coverage is very poor compared to @ThreeUK in Luton. Once my contract ends I will switch to @EE.

  • omran1978 Omran (@omran1978) reported

    Thank you @VodafoneUK for manually porting out the wrong number on my account to @TalkmobileUK even though it was done correctly online!! Another day wasted sorting out your mistakes!! @AhmedShelbaya - pls take note - constant mistakes by Vodafone giving more poor service!!!!

  • vincetravers Vince Travers (@vincetravers) reported

    @VodafoneUK Day 29 and still not got all the services I ordered. Even a directors office complaint has not helped. What does one need to do to get on Vodafone? Wrong tariff, no one net, not being called back. Dispicable service. #feeltheconnection-whatconnection?