Vodafone outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Southall, Hammersmith, and Wandsworth.

City	Problem Type	Report Time
Southall	Internet	3 days ago
Hammersmith	Internet	1 month ago
Hammersmith	Internet	1 month ago
Wandsworth	Internet	2 months ago
Hammersmith	Internet	2 months ago
Wandsworth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 5 minutes ago from Hammersmith, England

  @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

• 
  Isidudla sabantu (@mast3rblack) reported 6 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

• 
  S8KH_D (@S8KH_D) reported 11 minutes ago from Southall, England

  @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

• 
  Paul Dolan (@the_dolans) reported 14 minutes ago from Ashtead, England

  @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

• 
  Lee (@Leepearce23774) reported 15 minutes ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  Chris Meadows (@Kiff76) reported 15 minutes ago from Hillingdon, England

  @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

• 
  Bobski (@bob_457) reported 17 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Piran Sucindran (@superpiran) reported 18 minutes ago from Hillingdon, England

  Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

• 
  Rookie (@royalfocus1) reported 19 minutes ago from Brentford, England

  Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

• 
  Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported 21 minutes ago from Hammersmith, England

  @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

• 
  Jon Platt (@jonplatt89) reported 22 minutes ago from Hillingdon, England

  @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 26 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  Iza White (@izaw123) reported 29 minutes ago from Hillingdon, England

  @daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡

• 
  Olivia twist (@OTwist_69) reported 35 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Pia Kristmansson (@PiaKristmansson) reported 36 minutes ago from Richmond, England

  @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

• 
  MARK A IZATT (@markaizatt) reported 38 minutes ago from Hammersmith, England

  @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

• 
  Richard Coventry (@richardcoventry) reported 43 minutes ago from Hounslow, England

  @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

• 
  Cosmina Anna Moghior (@CosminaAnnaMogh) reported 46 minutes ago from Hillingdon, England

  5 more months left from my contract with @VodafoneUK and I'm done with them-the worst customer service you could ever get 🤬🤬🤬🤬

• 
  dhruv shah (@MeherIndustries) reported 47 minutes ago from Brentford, England

  @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

• 
  Steffi_daydreamer (@stef_daydreamer) reported 56 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Darcy (@darc69730) reported 5 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Or Sassur (@Orsassur2) reported 8 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  imaner76 (@imaner76) reported 9 minutes ago

  Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

• 
  Neil DOWNTON (@Nei70Neil) reported 12 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  freespeech (@openchatter) reported 14 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Vodafone Group (@VodafoneGroup) reported 15 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 16 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Gaz1313 (@pursseyg) reported 19 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  Janice Elaine (@JaniceGaches) reported 22 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

• 
  Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported 22 minutes ago

  @VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?