Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Adrian Smith (@adeysmith680) reported 5 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  JD (@JAKEWD1993) reported 6 minutes ago from Sunderland Bridge, England

  @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

• 
  atkinson builders (@atkinsonbuild_s) reported 7 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Chris (@ToxicSmoggie) reported 15 minutes ago from Stockton-on-Tees, England

  @VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face

• 
  Patrick Green (@brewpat) reported 23 minutes ago from Darlington, England

  @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

• 
  Hutchy (@Paulhut20013625) reported 31 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Lady MJ (@Pinkandwild) reported 32 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Darren Pauls (@dazzpauls) reported 34 minutes ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  Richard foster (@richie_COYS_316) reported 36 minutes ago from Spennymoor, England

  @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

• 
  Hannah Kent (@hannahmaykent) reported 40 minutes ago from Darlington, England

  @VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout

• 
  Richard Hare (@RichardHare82) reported 44 minutes ago from Billingham, England

  @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

• 
  Hannah Mahon (@HannahMahon) reported 46 minutes ago from Stainton and Thornton, England

  @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

• 
  Chris (@ToxicSmoggie) reported 47 minutes ago from Stockton-on-Tees, England

  @VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days

• 
  Chris Russ (@chrisfruss) reported 47 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 48 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  Tom Bray-field (@tom_bray) reported 48 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  Gerbil (@handbagwarrier) reported 50 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  David Marjoram (@PlannerMarj) reported 50 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Micky-D (@MickyD2020) reported 51 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 53 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 2 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Barry Cleminson (@bazzaclem) reported 3 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  mark (@markLFC2010) reported 4 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  Simon Winstanley (@Winclouduk) reported 5 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company

• 
  AB (@bally1001) reported 5 minutes ago

  @VodafoneUK is seriously terrible to deal with. 🙈🙈

• 
  Paul Frost (@paulfrost_me) reported 5 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  Tristan Lane (@Tristan27856485) reported 7 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  Chloe Dannielle (@MsChloe96) reported 7 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  FINGERSJOHN✌ (@jnafr) reported 8 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  James Day (@james_d234) reported 12 minutes ago

  @VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers