Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Darren Pauls (@dazzpauls) reported 2 minutes ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  Richard Hare (@RichardHare82) reported 3 minutes ago from Billingham, England

  @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

• 
  Micky-D (@MickyD2020) reported 11 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  kirsty widdowfield (@kirstynewcastle) reported 13 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  Hannah Mahon (@HannahMahon) reported 16 minutes ago from Stainton and Thornton, England

  @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

• 
  JD (@JAKEWD1993) reported 20 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  Chris Saunders (@Highlander2700) reported 21 minutes ago from Spennymoor, England

  I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

• 
  Chris (@ToxicSmoggie) reported 23 minutes ago from Stockton-on-Tees, England

  @VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 35 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  richard roe (@ricaceroe) reported 36 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Lady MJ (@Pinkandwild) reported 36 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 37 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Richard foster (@richie_COYS_316) reported 39 minutes ago from Spennymoor, England

  @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

• 
  Hannah Kent (@hannahmaykent) reported 47 minutes ago from Darlington, England

  @VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout

• 
  Tom Bray-field (@tom_bray) reported 48 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  Hutchy (@Paulhut20013625) reported 51 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Lady MJ (@Pinkandwild) reported 52 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  Patrick Green (@brewpat) reported 53 minutes ago from Darlington, England

  @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

• 
  Brett Redmayne (@safcbrett) reported 54 minutes ago from Sunderland Bridge, England

  @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

• 
  Lady MJ (@Pinkandwild) reported 60 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Baird (@VanDeretto) reported 9 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  brendan (@kegger1664) reported 9 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Tristan Lane (@Tristan27856485) reported 9 minutes ago

  @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

• 
  Yunuvhuayem (@yunuvhuayem) reported 12 minutes ago

  “I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita

• 
  Karen Loughridge (@KLearn) reported 13 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Heather and Patrick (@HeatheandPat) reported 13 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  Delwar Ullah (@Sheffield128) reported 15 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Helen Woolf (@helenwoolf2) reported 22 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Susan Williams (@wynmind) reported 22 minutes ago

  @VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 23 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.