Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Darren Pauls (@dazzpauls) reported 15 minutes ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  Tim Harding (@timhardinguk) reported 15 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Gary Ayre (@GazzaG1) reported 15 minutes ago from Wingate, England

  @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

• 
  richard roe (@ricaceroe) reported 19 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 23 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  atkinson builders (@atkinsonbuild_s) reported 24 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  j°n Çr@GG$🛠 (@craggs0) reported 24 minutes ago from Darlington, England

  Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

• 
  JD (@JAKEWD1993) reported 29 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  Hannah Mahon (@HannahMahon) reported 29 minutes ago from Stainton and Thornton, England

  @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

• 
  atkinson builders (@atkinsonbuild_s) reported 33 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Patrick Green (@brewpat) reported 40 minutes ago from Darlington, England

  @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

• 
  Richard foster (@richie_COYS_316) reported 42 minutes ago from Spennymoor, England

  @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

• 
  Lady MJ (@Pinkandwild) reported 45 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Richard Perry (@GYSOT3Richard) reported 45 minutes ago from Newton Aycliffe, England

  @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

• 
  j°n Çr@GG$🛠 (@craggs0) reported 46 minutes ago from Darlington, England

  @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

• 
  Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported 50 minutes ago from Peterlee, England

  @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

• 
  Chris Russ (@chrisfruss) reported 54 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  Hutchy (@Paulhut20013625) reported 55 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Lady MJ (@Pinkandwild) reported 55 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 55 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  andshar70 💙🐝 (@andshar70) reported 6 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 6 minutes ago

  I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

• 
  The Mau Mau (@BJCares) reported 8 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  AM (@itsmeitsmeandy) reported 11 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 15 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported 22 minutes ago

  @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

• 
  Yoganandu Pottam (@yoganandu) reported 24 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Graham Neden-Watts (@grahamneden) reported 26 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 27 minutes ago

  @thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.