Vodafone Outage in Ferryhill, County Durham, England

@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

@VodafoneUK I guess your not taking this problem serious #vodafone no signal

I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

@VodafoneUK thanks for being absolutely no help at all

@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

Unacceptable service from @vodafoneUK. Literally weeks waiting for broadband installation. Hours on hold. Rude staff. Engineers don’t turn up for booked slot. Promised calls never returned. #vodaNo #nocustomerservice

In other news, and I'm ABSOLUTELY going to regret tweeting this, but I just had what I can only describe as a *good* customer service experience with @VodafoneUK (thank you Noura).

@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

@amarujala,for more than 24 hours I am suffering cos of Vodafone. Yesterday bought a new connection,still not activated.The company is not even taking any action in this despite of multiple reachout attempts.Pathetic service #Vodafone @VodafoneIN @VodafoneUK @VodafoneGroup

@VodafoneUK It's a server side issue not mine! Check out the webpage on your website, it's showing the backbone software, not the front end!

Moving into a third week with no internet thanks to @VodafoneUK Not exactly a great service during this period of lockdown and wfh 🤨

Vodafone : adamancy of not solving customer issues , Vodafone : non activation of new connection ,Vodafone : adamancy of not dialing to customer. Regret to opt for Vodafone @VodafoneUK @VodafoneIN @VodafoneGroup #VodafoneIdea #Poor service

@VodafoneUK I'm spending about a pound a minute because your App isnt letting me buy internet bundles. Please help!!! Burned through more than £20 in 24 hours

@VodafoneUK update please, we have no service but my app is telling me I have internet etc, it has been intermittent for nearly a week now, PH8 0EG.

@VodafoneUK further more; the only reason I'm having to do this is because you guys messed up my first order, and cancelled my second order without even telling me. Hopefully the third progresses without issue but this is farcical.