Vodafone Outage Report in Ferryhill, County Durham, England
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E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Patrick Green
(@brewpat) reported
from
Darlington, England
@VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Hannah Mahon
(@HannahMahon) reported
from
Stainton and Thornton, England
@VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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Patrick Green
(@brewpat) reported
from
Darlington, England
@VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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j°n Çr@GG$🛠
(@craggs0) reported
from
Darlington, England
@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gablag
(@Gablag6) reported
@DuncanThornton8 @CwitMit @VodafoneUK The same here, messed up my home broadband,have no clue what happened or how to fix it.Rejecting to do anything to resolve the issue.Their resolution manager assured me they'll keep monitoring my case.And once it solved they will compensate me! It's a joke, but I can't laugh.
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK 2nd day now of no to little signal Vodafone get your act together and start providing to your customers what they actually pay you for in case you have forgotten it a service!!! And signal it's so bad I can't use your own service checker
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ed francis
(@pompeyhedge) reported
@ScouseGoth @VodafoneUK @Ofcom They've also reintroduced credit checks for upgrades. Lots of people have failed, seems a bit silly to lose customers. I passed when I checked, but then failed a paypal credit the next day 🤔 odd as its never happened before.
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Gablag
(@Gablag6) reported
@DroumgarrGooner @VodafoneUK The same here, they not answering me, ignorance is the game they playing. Or as I heard also called "silence resolution". Which basically means ignoring you till you give up.
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LDeez
(@YesMyNameIsLuke) reported
@VodafoneUK my broadband has been down since 1pm, is this a problem on your side of my side?
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Stuart
(@Stuart40084586) reported
@VodafoneUK VODAPHONE VERY POORRRRRR THE WORST GUY BEWARE HONESTLY DONT FALL FOR THERE CONTRACT THY REALY DONT KEEP TO THERE WORD SHOCKING
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Gablag
(@Gablag6) reported
@Noz_T3rra @VodafoneUK I agree, I've tried to get help from them with an issue they created. But nothing, transferred back and forth, no answer, no solution... And lately ignorance. That is their solution.
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Omar Daze
(@daze_omar) reported
@VodafoneUK Called 2 or 3 times nothing substantial offered, outright refused to give the offer which was for new customers only. Tbh I've been telling her to shop around for years but she said you were the best network. This was the last straw and she's left now. 20 years is a long time.
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Venessa
(@venessa_parekh) reported
@VodafoneUK it’s been more than 48 hours since my WiFi stopped working. We’ve chatted with CS to keep hearing that you’re trying to resolve the problem. When?? We are working from home, which is impossible w/o WiFi. And there’s no est time by which it’ll be fixed either!
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Gablag
(@Gablag6) reported
@Jane_m27 @VodafoneUK That is exactly what they doing, and hoping that the customer will give it up soon. They doesn't even bother to answer me anymore.