Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferryhill, England

The most recent Vodafone outage reports came from the following cities: Stockton-on-Tees.

City	Problem Type	Report Time
Stockton-on-Tees	Phone	20 days ago

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  j°n Çr@GG$🛠 (@craggs0) reported 47 seconds ago from Darlington, England

  @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

• 
  atkinson builders (@atkinsonbuild_s) reported 5 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  kirsty widdowfield (@kirstynewcastle) reported 7 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  David Ivo Iveson (@the_real_ivo) reported 12 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

• 
  Tom Bray-field (@tom_bray) reported 13 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 16 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  Darren Pauls (@dazzpauls) reported 18 minutes ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 27 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

• 
  Richard Hare (@RichardHare82) reported 43 minutes ago from Billingham, England

  @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

• 
  Chris Russ (@chrisfruss) reported 45 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  David Marjoram (@PlannerMarj) reported 46 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Darren Meadows (@DarrenMeadows01) reported 47 minutes ago from Peterlee, England

  @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

• 
  Micky-D (@MickyD2020) reported 49 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  Chris (@ToxicSmoggie) reported 53 minutes ago from Stockton-on-Tees, England

  @VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days

• 
  Adrian Smith (@adeysmith680) reported 53 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Gary Ayre (@GazzaG1) reported 53 minutes ago from Wingate, England

  @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

• 
  Gerbil (@handbagwarrier) reported 56 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  JD (@JAKEWD1993) reported 57 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  paul mcgeary (@macca554) reported 58 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  JD (@JAKEWD1993) reported 58 minutes ago from Sunderland Bridge, England

  @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Slater (@lucindaslater83) reported 8 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  farmergeddon🇳🇴🇬🇧 (@_Farmergeddon) reported 9 minutes ago

  @SimonDanczuk @CrumblyWhinges @VodafoneUK Despicable Vodaphone also own 3 network

• 
  Rodney Marlow (@misterex65) reported 10 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  Michael C (@bigmickc22) reported 11 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  James Baker (@JBUKUC) reported 12 minutes ago

  Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 15 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Paul Andrews (@vanillaweb) reported 16 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  Gram40 (@Gram40270969) reported 16 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  flatcapblade (@themblades1889) reported 19 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service