Vodafone

Vodafone Outage Report in Ferryhill, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ferryhill, County Durham, England 01/09/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days

  • craggs0 j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England

    @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Stainton and Thornton, England

    @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • brewpat Patrick Green (@brewpat) reported from Darlington, England

    @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteJeffreys Pete Jeffreys (@PeteJeffreys) reported

    @VodafoneUK Whenever you send me a text follow up survey after a phone call, my responses to 40250 fail. I’m not on Vodafone but have a business account with you. The system should be able to accommodate that surely?

  • kirstybaker5 Kirsty Baker (@kirstybaker5) reported

    @VodafoneUK I’ve tried to dm you I just get sent to a general support hub. This is ridiculous!! I just need my broadband fixed!! How on earth do I speak to a person to resolve this? I’m getting nowhere with your second line technical support team either!! My fault No is 923322.

  • theleylands The leylands (@theleylands) reported

    @VodafoneUK Thanks - my broadband is now set up but my home phone still isn’t working. I’ve raised this again via chat yesterday. Can I DM you to raise it as a complaint as it’s now 72 without a working home phone line since I transferred to Vodafone and I rely heavily on the home phone?

  • SimonFr Simon (@SimonFr) reported

    @VodafoneUK I guess there's not much you can do about waiting times or broadband being down. Could you pass feedback about the chat app? Using it on a phone it's impossible to see what you're typing, it's hidden behind the keyboard

  • skid_rowe82 Alan Rowe (@skid_rowe82) reported

    @VodafoneUK @VodafoneUK previus entries are still not shown. Good way to start the new year with a bug you can't fix

  • Melissa_Gannon_ Melissa Gannon (@Melissa_Gannon_) reported

    @VodafoneUK I have been trying for over TWO MONTHS to return my old phone. I’ve called approx 7 times. Please can someone help me.

  • GavinBowles_ Gavin (@GavinBowles_) reported

    @VodafoneUK once again another **** up! I am so annoyed and disappointed in the service you continue to deliver. I did an annual upgrade promise on the 07th Dec but I’ve received no info on returning old phone. No one can help and I’m left with a huge bill!

  • itsclements It’sClements™ | Gifting Service (@itsclements) reported

    @VodafoneUK I switched to you from @EE about a month ago and lads your data signal is piss poor. I pay for 5G and never get it. I’m barely on 4G usually. Outrageous service. Switching back to EE ASAP. Regret switching.💩

  • manpossessed ashley wright (@manpossessed) reported

    @MoneySavingExp 72mb about £15 a month after benefits taken into account. @VodafoneUK. Seems consistent speed and their Asian support line is friendly but absolutely useless.

  • mariapage Dr Maria Panagiotidi (@mariapage) reported

    @VodafoneUK my account that was supposed to be deactivated on Thursday as I moved home still appears to be active. I received confirmation from two advisors informing me it'll be resolved. I first got in touch with you in December. Appalling service.