Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  richard roe (@ricaceroe) reported 2 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Chris (@ToxicSmoggie) reported 2 minutes ago from Stockton-on-Tees, England

  @VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face

• 
  kirsty widdowfield (@kirstynewcastle) reported 3 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  Lady MJ (@Pinkandwild) reported 5 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  JD (@JAKEWD1993) reported 6 minutes ago from Sunderland Bridge, England

  @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

• 
  Darren Pauls (@dazzpauls) reported 8 minutes ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  Chris (@ToxicSmoggie) reported 14 minutes ago from Stockton-on-Tees, England

  @VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days

• 
  atkinson builders (@atkinsonbuild_s) reported 17 minutes ago from Sunderland Bridge, England

  @VodafoneUK I guess your not taking this problem serious #vodafone no signal

• 
  Richard Perry (@GYSOT3Richard) reported 28 minutes ago from Newton Aycliffe, England

  @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

• 
  Richard foster (@richie_COYS_316) reported 30 minutes ago from Spennymoor, England

  @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

• 
  JD (@JAKEWD1993) reported 30 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  Richard Hare (@RichardHare82) reported 31 minutes ago from Billingham, England

  @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

• 
  Lady MJ (@Pinkandwild) reported 37 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  Hannah Mahon (@HannahMahon) reported 39 minutes ago from Stainton and Thornton, England

  @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

• 
  j°n Çr@GG$🛠 (@craggs0) reported 46 minutes ago from Darlington, England

  Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 47 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Patrick Green (@brewpat) reported 48 minutes ago from Darlington, England

  @VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.

• 
  j°n Çr@GG$🛠 (@craggs0) reported 52 minutes ago from Darlington, England

  @VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

• 
  Chris Saunders (@Highlander2700) reported 58 minutes ago from Spennymoor, England

  I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

• 
  atkinson builders (@atkinsonbuild_s) reported 60 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 4 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

• 
  Chloe Dannielle (@MsChloe96) reported 17 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 19 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Mr. Alam (@Zain__Cheema) reported 20 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 20 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Helen Woolf (@helenwoolf2) reported 22 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Danielle Price (@missD_price) reported 30 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

• 
  Andrew Jameson (@AJameson12) reported 32 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  Bri Hammond (@big1481b) reported 32 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  Gareth Paul Fradgley (@gpfradgley) reported 32 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?