Vodafone Outage in Ferryhill, County Durham, England

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout

@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

@VodafoneUK it’s only three short months until @emmajaneshaw89 can get rid of your absolutely terrible broadband service. Constant slow connection, downtime and the need to buffer everything. Whilst we are also paying for top package that you can’t deliver speed on. 😱

@sleeplikeahero @VodafoneUK #iPhone please update this app as it will not run in the the background which sucks cos android seems to do everything else so much better I can't believe why iPhone charge so much for phones that don't do anything special #androidrules and vodafoneuk

@JoeMcElhone_ @VodafoneUK Vodafone shit anyways

@VodafoneUK #google would probably do a better job. #Vodaphone #broadband messing around on technical support line. Said expect engineer btwn 8 & 1 but now say ‘BT’ engineer is not coming until tomorrow after 1pm. It's shocking. We haven’t had internet in the office for 3 days.

@VodafoneUK Are you connected to Vodaphone business broadband? If so We are a business - calling the customer support line (call centre in India) and every day they want to do remote checks and despite assurances otherwise NO Engineer has been dispatched! Call handler just isn’t competent!

@VodafoneUK can I get an update on my broadband issue please!!!???

@wildlime @vodafone @VodafoneUK No, you can't see 5G at all. It's mad. No idea how or why it is like this. You need to edit a file and add Vodafone's PLNM to make it work. I hope this is a temporary issue on first generation 5G devices.

@GadgetsBoy @vodafone @VodafoneUK Well I will be cancelling for false sale to me at point of sale. I also have the chat log with support that says it's supported!

@jmcomms @vodafone @VodafoneUK I can't even see the 5G network via network scan!

@GadgetsBoy @vodafone @VodafoneUK Completely different to what the guy said in store and on tech support!

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone