Vodafone outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Darren Pauls (@dazzpauls) reported 1 minute ago from Darlington, England

  @VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.

• 
  Richard Hare (@RichardHare82) reported 3 minutes ago from Billingham, England

  @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

• 
  Lady MJ (@Pinkandwild) reported 3 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 10 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  richard roe (@ricaceroe) reported 11 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Chris Saunders (@Highlander2700) reported 11 minutes ago from Spennymoor, England

  I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

• 
  Andy Phillips (@AndyPhillips1) reported 11 minutes ago from Peterlee, England

  Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

• 
  Lady MJ (@Pinkandwild) reported 14 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  atkinson builders (@atkinsonbuild_s) reported 15 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Hutchy (@Paulhut20013625) reported 22 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  JD (@JAKEWD1993) reported 24 minutes ago from Sunderland Bridge, England

  @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

• 
  Gerbil (@handbagwarrier) reported 27 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Chris Russ (@chrisfruss) reported 28 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  atkinson builders (@atkinsonbuild_s) reported 28 minutes ago from Sunderland Bridge, England

  @VodafoneUK I guess your not taking this problem serious #vodafone no signal

• 
  Lady MJ (@Pinkandwild) reported 29 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  atkinson builders (@atkinsonbuild_s) reported 32 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  Hannah Kent (@hannahmaykent) reported 42 minutes ago from Darlington, England

  @VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout

• 
  Tim Harding (@timhardinguk) reported 46 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Micky-D (@MickyD2020) reported 53 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  Patrick Green (@brewpat) reported 58 minutes ago from Darlington, England

  @VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  red_mocha2022 (@red_mocha2022) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.

• 
  david Baillie (@ferrettrout1) reported 12 minutes ago

  @VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out

• 
  Vicky Taylor (@VickyTa39674252) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  Ed Sabella (@Ed_Sabella) reported 15 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  Cosmo (@Cosmonaut_Hill) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service

• 
  Simon (May contain cheese) 🚴‍♂️🏃📖🎶📺🎥🐕‍🦺 (@codsallsi) reported 16 minutes ago

  Had a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard

• 
  Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...

• 
  Tevis Knight (@tak_1505) reported 21 minutes ago

  @VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??

• 
  Julie McMahon (@JulieMc77303454) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 23 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x