Vodafone

Vodafone Outage Report in Cwmbran, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/18/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Blackwood, Caerphilly, Cardiff, Pontypool, Hengoed, Tredegar and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Kirby_ Dave Kirby (@Dave_Kirby_) reported

    @missvrl @VodafoneUK @missvrl thank you & will try that if I don't hear back. I advocate automated systems where they work. When they fail they are ridiculously frustrating. Not every query can be resolved by a bot and when there is a fundamental flaw in systems it suggests UAT was not effective.

  • POL97799692 POL (@POL97799692) reported

    @VodafoneUK Been on live chat trying to cancel my contract all day 😡 you keep me waiting then bin me off, repeat

  • MRSKIKIMATHERS kiki (@MRSKIKIMATHERS) reported

    @VodafoneUK having trouble with my phone Internet 🥺🥺🥺 xoxo

  • mr_holden Chris Holden (@mr_holden) reported

    @VodafoneUK Still not working guys.. any ideas?!

  • Gar3th_J Gareth J (@Gar3th_J) reported

    @VodafoneUK could some please help me, I've started a new contract but all my plan is wrong and I've been charged double

  • Buttholius Buttholius (@Buttholius) reported

    @VodafoneUK Ah yes, one hour resolution here. Good stuff. I'll just wait for my issue raised on Wednesday to dwindle on. All good. 👍

  • villagarvey VillaGarvey (@villagarvey) reported

    @VodafoneUK I know what’s available I just have not been told that you were stopping sky sports and got a text this morning and the service no longer works. I just think it’s awful service as I signed up to a two year contract I feel like you should at least honour those that pay for it

  • HelenaK_02 HelenaK (@HelenaK_02) reported

    @VodafoneUK Any chance that after asking me to DM someone could actually reply? If I can't get a decent level of customer service @ThreeUK will gain a new customer by the end of the day. @VodafoneUK - you really do have the most appalling customer service!

  • Sam__WHUFC Sam Window (@Sam__WHUFC) reported

    @VodafoneUK my experience of your Internet is awful. I have had numerous tech assistance but still daily, the Internet fails. I am sure it is the router as I can swap between main and guest to get better service, but need assistance to resolve. Can someone help please?

  • MrsMacmillan12 𝓚𝓪𝔂𝓵𝓮𝓲𝓰𝓱 𝓜𝓪𝓬𝓜𝓲𝓵𝓵𝓪𝓷 (@MrsMacmillan12) reported

    @VodafoneUK hands down the worst mobile network I've ever been with. They do nothing to help especially during this pandemic. Vodafone still went to take you for everything you've got. Atrocious customer service!! I'd advice anyone not to take on a contract!!