Vodafone

Vodafone Outage Report in Cwmbran, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cwmbran, Torfaen County Borough, Wales 12/05/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Hengoed and Tredegar.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nzsuem Sue Murphy (@nzsuem) reported

    @VodafoneUK how do I escalate a unresolved issue that now been ongoing for nearly two months? Please advise asap.

  • Qba1l Qball Reid (@Qba1l) reported

    @VodafoneUK @EmmaRaducanu @Wimbledon Customer service is an absolute joke. How hard is it to speak to a human on the phone these days. I never had this problem with 02 I wish I never moved. I know I'll be moving back after this contract is up. Disgraceful

  • QuantrillMandy Mandy Quantrill (@QuantrillMandy) reported

    @VodafoneUK how do you get someone to fix a problem with broadband outages? I’ve called up at least once a month and it still isn’t working???? A year ago I would have recommended to friends and family, but now!! I wish I had not renewed #disillusioned #fedup #vodaphonecomplaints

  • DianneRegisford Dr Dianne Regisford (@DianneRegisford) reported

    @VodafoneUK why is it impossible to speak to a customer service agent … 4 days and counting!

  • Jayyyyyy Jay (@Jayyyyyy) reported

    @VodafoneUK Can I get and ETA on a fix?

  • ryanbrittain1 Ryan Brittain (@ryanbrittain1) reported

    @VodafoneUK Wow @VodafoneUK - you really do not do customer service well! I have just had my entire account reset, username, password the lot. I didn’t ask for that, what I asked for is Confirmation of why everything agreed wasn’t showing on my account? #poorservice

  • Kat_Riggs Kat Riggs (@Kat_Riggs) reported

    @VodafoneUK Still waiting for an engineer visit today to install fibre from @CityFibre. No communication to say they wouldn’t be coming. Pretty poor for a communications provider. You wouldn’t hesitate to charge the call out fee if we weren’t available.

  • tushm92 Tushar Madan (@tushm92) reported

    Took a SIM from @ThreeUK as they’ve been marketing it everywhere. Absolutely pathetic service - No network in underground tubes, carrier making calls go to my voice mail, and app seems buggy. Waiting to go to @VodafoneUK or @TelefonicaUK soon.

  • ElizabethAnne81 Elizabeth Proud (@ElizabethAnne81) reported

    Never experienced such appalling bad customer service as I have this week from @VodafoneUK. Promised call backs never happened, hours spent on hold and an absolute lack of willingness to acknowledge or investigate. They made €2.1 billion in profit last year. Vile

  • xID33JAY Dan Drapier (@xID33JAY) reported

    @VodafoneUK @JayC856 Jay, did they ever sort this, im also having the same issue, most forum's look like there is no fix for this? Cheers mate