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Vodafone

Vodafone Outage Report in Cwmbran, Torfaen County Borough, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vodafone

Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Cwmbran, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Newport, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 4 hours ago
Newport Internet 10 days ago
Newport Internet 1 month ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Newport Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Unify_BP
    Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Huwtedwards
    Huw Thomas Edwards πŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ‡¬πŸ‡§πŸ‡ͺπŸ‡Ί πŸ‰πŸ (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Unify_BP
    Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is Β£27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Huwtedwards
    Huw Thomas Edwards πŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ‡¬πŸ‡§πŸ‡ͺπŸ‡Ί πŸ‰πŸ (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck πŸ‘Ž

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • juliegreen55
    Julie Green (@juliegreen55) reported

    @VodafoneUK - can't believe after being a customer for 18years you let me cancel my contract over live chat without input from retentions 😳

  • vstaceyvessexv
    Stacey Logie (@vstaceyvessexv) reported

    @VodafoneUK hi. I left yourselves and I need to know how much my final bill will be so I can budget how much I got to spend this month. However when I log on it says I have no bills. I don’t want to cancel my direct debit but I will have to if I can’t budget for it. Help. Please

  • pamcar12
    PdrCar12 (@pamcar12) reported

    @VodafoneUK @brianjford Maybe fix the Wi-Fi in Portugal first, then call brian

  • MehmetmrUYSAL1
    Mehmet Γ–mΓΌr UYSAL (@MehmetmrUYSAL1) reported

    @VodafoneUK, @vodafonetr my mobile phone could not open internet for 2 days. I went to 2 of your dealers. I talked to your call center more than 10 times, but there is no solution.

  • turbovaper
    Turbovaper (@turbovaper) reported

    @VodafoneUK rolling out digital voice service, how about just getting FTTP sorted out instead/at the same time

  • JanBColligan
    Jan Colligan (@JanBColligan) reported

    Hey @VodafoneUK can't easily work out roaming costs. It would help me if you could provide details of a plan if there is one covering zambia. Maybe a daily rate for example details

  • brianjford
    brianjford (@brianjford) reported

    @VodafoneUK Your online help offers nothing other than confirming there's no problem with the network. My problem is widely known to Vodafone yet nobody has done anything to remedy this appalling situation. I must now insist: provide what I'm paying for, and do it now.

  • nehal_singla
    nehal singla (@nehal_singla) reported

    @VodafoneUK reallypathetic service! Cant even activate the sim in 48 hours.

  • brianjford
    brianjford (@brianjford) reported

    @VodafoneUK Nope. As before, the voice prompt to 'broadband problem' (confirmed) brings (a) an assurance the network is fine, (b) the URL with which I'm familiar - and which is unhelpful - followed by (c) your call termination. I'm curious why Vodafone don't immediately ring to assist.

  • MrsEnquiries
    Just T - Ailsa Tavares (@MrsEnquiries) reported

    @O2 We did via SURE COMMS who have stuffed up the closure of @VodafoneUK account and now you @O2 are writing saying we owe Β£178.09 !!! where has the Β£80 per month been going.. thanks to your 3rd party company SURE COMMUNICATION in FAREHAM, HAMPSHIRE we now have a bad credit rating !!