3 (Three) Outage in Wood Green, Greater London, England

What have you guys done to the network @ThreeUK this is unbearable

@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

Well your customer service is like your service @ThreeUK. I’m off to @ee

@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

In the centre of London and have another day of terrible coverage from @ThreeUK.

@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

Seriously considering to change my network provider @ThreeUK is very slow... 😡

@threeuk having issues all morning connecting via data near EC2V

@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

@ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference

@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

@ThreeUK Your prices are good but the internet is actually shit 🤫

@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

@ThreeUK @EveningStandard @DailyMailUK Three, this is ridiculous! Your customer service is unable to provide any help for more than 24 hours because all your systems are apparently down! This is only couple of weeks after the major outage!!!

@ThreeUK , you are now ***************. Still upgrading your system (24 hours now) and no help available on chat.

Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.

@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.

@ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

@ThreeUKSupport Not sure. Is there any update as im@having major problems

@ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

@ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

@ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.

@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

@ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

4G is down now on @threeUK #GeneralElection2019

@ThreeUKSupport Hi Laura yes I m trying to cancel within the cooling off period. The problem is that nobody at 3 can give me a definitive answer. I can’t take it back to Argos , they say it is with 3 mobile. 3 mobile says it is with a 3 party dealer.

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

@ThreeUKSupport Well I cannot call cause I have no signal... Maybe I'll try later, but all of this has been going on and on for too long imo

@ThreeUKSupport I am not saying you mess with My 4G. But the fact is from the moment you started messing about with that stupid 5G , your network became laughing joke. I want fast internet , good signal and reliable network. At the moment you are not any of this things.

@ThreeUKSupport Well, i spoke with one of your customer service agents and he told me it was my fault, but when I check the network and coverage status in my area it appears that there is a problem that takes long to be solved.

@ThreeUK service has been dropping in and out since yesterday. Also can’t log in to account with three app. What is going on. Think I need to provider.

@ThreeUKSupport But the thing is I ring just before my 30 day cancellation period and was told to ring back on the actual date and couldn't get through on that day or the following day. I'm not paying any cancellation fee because I can't get through to your customer services. Shocking.

@ThreeUKSupport But ya every day every month though . All now you guys can’t fix these problems

@Three_Is_Broken @ThreeUK Noticed how had their services are . Have to restart the data on and off every hour as it goes to under 10mb and that's bad , their 3g was better