3 (Three) Outage in Wood Green, Greater London, England

If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

@ThreeUKSupport poor connection wondering to request an early termination

@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)

@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.

@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account

@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUKSupport I can’t get signal to call them 😂

@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

@ThreeUKSupport I have a problem across half of London. Shambles to be honest

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

What have you guys done to the network @ThreeUK this is unbearable

@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

Well your customer service is like your service @ThreeUK. I’m off to @ee

@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

In the centre of London and have another day of terrible coverage from @ThreeUK.

@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

Seriously considering to change my network provider @ThreeUK is very slow... 😡

@threeuk having issues all morning connecting via data near EC2V

@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

@ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference

@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

@ThreeUK Your prices are good but the internet is actually shit 🤫

@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

The @ThreeUK mobile network does not exist.

@ThreeUKSupport need help on a order

The neverending circle of hell continues. No help from @ThreeUK just lots of contradictory advice that is getting me nowhere.

@samuelhagueart @ThreeUK Iv been with @EE for years and have always had a fantastic service from them. Wouldn’t go anywhere else.

Don’t think I’ll bother with @ThreeUK who want a £250 security deposit for 6 months. Funny how no one mentioned this to me yesterday on the phone. No other network has ever requested this.

@ThreeUKSupport @ThreeUK hi i am on your network and havent had 3g/4g etc since at least Saturday. Its now tuesday and I've had no messages of explaination and im really not happy about it.

@ThreeUKSupport Day 9 no service and no timescale for when my area network will be fixed, people think twice before using these !

@KrSirakov @ThreeUK Unless it's one of those days when you have to login again at each access point, but I'd blame Virgin Media, not Three

@KrSirakov @ThreeUK You do have to login, but the session survives for a few days at a time

@ThreeUK i would never switch to three worst customer service ever.had a phone with you that didn’t work that you never fixed you sent it away for 6 weeks it came back not fixed, went away again . ended with a dud phone and an you made me pay 18 month contract with no phone . Never Three!