3 (Three) Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Poplar, Newham, Waltham Forest, City of London, Islington, Hackney, Tower Hamlets, Croydon, Southwark, Dagenham, Barking, Swanscombe, Caterham and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”
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gianluca giorgi
(@hal7474) reported
from
Poplar, England
@Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@meddymadz @Three_Is_Broken @ThreeUK @LukeShawWorcs Same thing here. I think they are overwhelmed by the scale of the problem and have zero f’s to give about how much of a bad effect this is having on peoples lives.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
@adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Anyone else had problems with @ThreeUK been trying to port a number since last Thursday to 3 & keep getting fobbed off.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Phil
(@christudball) reported
@ThreeUKSupport I ordered a new sim as the one in my current broadband hub was potentially faulty as the hub kept losing signal.
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Dean Thomas Crawford
(@AncientThoth) reported
@ThreeUKSupport I wasn’t connected to Wi-Fi and Wi-Fi call was off, however the Wi-Fi button was switched on… I switched it off and it solved the problem! Still shouldn’t be happening
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K Rehorova
(@KlaraReh) reported
@ThreeUKSupport no network for the past 2hrs. When this will be fixed please? SW166NT
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Steve Dawson
(@SteveDawsonCKT) reported
from
Chadwell, England
Switched to @ThreeUK recently but I’m beginning to wish I hadn’t bothered. It’s been down more than it’s been up working. Yet again I’ve had no service all day. 🤬
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anne_marie.a@mail.com
(@annemarieamail1) reported
@ThreeUKSupport It has not been refunded yet so I have to wait till refunds comes through to order again, the customer service has been shocking, told by different people that order was with courier and it had been cancelled
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (3) I requested to be transferred to the customer complaints desk which then logged my issue and were somewhat helpful as they patched me through to the team which was said are able to resolve my issue. These guys said they will call be, which they did but i missed the call
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Neil
(@Shinobi_Neil) reported
@ThreeUKSupport A few months ago I think. I was advised that my existing unlimited contract would just roll to a monthly basis unless I chose to sign on for a new 12-24 month plan. Which I avoided due to emergent signal issues following Three network works (note on my account)
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Mark Hulme.💀
(@MarkHulme_) reported
What the hell is going on @ThreeUK?? You’ve updated your app and now I can’t view my most up to date bill or data allowance! I’ve made a complaint and heard nothing back and calling customer services who’re useless and getting nowhere but put on hold loads!!!!😠@ThreeUKSupport
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Beans
(@BeansTV_) reported
Why is it so difficult to setup broadband with @ThreeUK. I **** you not ive spent all day trying to sort it. I've given up and gone with Sky. Literally took me ten minutes sort. Just have to wait until the 4th may for it to be live!
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anne_marie.a@mail.com
(@annemarieamail1) reported
@ThreeUK I have had the worst experience with a mobile provider ever, get your customer service agents trained in how to check systems as it is a joke