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3 (Three)

3 (Three) outages and service status in Swanley, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Swanley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 1:48 AM GMT+1.
  • 69% Internet (69%)
  • 15% E-mail (15%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at 3 (Three)

3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swanley, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Newham, Southwark, Poplar, and Tilbury.

CityProblem TypeReport Time
Croydon Internet 2 days ago
Newham Total Blackout 7 days ago
Newham E-mail 7 days ago
Southwark Internet 14 days ago
Poplar Internet 15 days ago
Poplar Internet 15 days ago

Nearby cities with recent reports

Newham

2 recent signals

7 days ago
Croydon

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • grumbelow
    Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • rarerafs
    𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • skippinginheels
    Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • thomasjmahoney1
    Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • bbmason
    Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • BedTaker
    Deano (@BedTaker) reported from Dartford, England

    Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?

  • River_LondonSE
    南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • desouzadennis1
    Dennis De Souza (@desouzadennis1) reported from Ilford, England

    @ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

  • Edmund_Tallack
    Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • kentausuk
    Kent Le (@kentausuk) reported from Poplar, England

    @ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!

  • V1admr
    VлaдимиR (@V1admr) reported from East Ham, England

    .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport why’s is there always some sort of issue with Three?

  • ModupeOlotu
    Coffee bean ☕️ (@ModupeOlotu) reported from Stratford, England

    @ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Iwantmytrain
    John 🇬🇧🇪🇺 (@Iwantmytrain) reported

    When @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.

  • Hemmerz_
    Matt (@Hemmerz_) reported

    Do you have signal anywhere between zone 1-6 in London? ******* pony @ThreeUK

  • rularulz
    Rula Abdelrazek (@rularulz) reported

    @ThreeUK has worst service and reception! Terrible and not worth the money!

  • hemsmate
    #TeamThor (@hemsmate) reported

    @ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow

  • 198kHz
    Nick P (@198kHz) reported

    @ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

  • OldLondonW14
    Back in Time West London (@OldLondonW14) reported

    Anyone know which mobile provider has better coverage in W14 area of London. I’ve been advised by @ThreeUK it’s best to cancel account as they’re struggling to provide adequate 4g let alone 5g.

  • Thor_ThunderXI
    Thor (@Thor_ThunderXI) reported

    @ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????