3 (Three) Outage Report in Swanley, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Beckenham, Newham, Southwark, Croydon, City of London, Islington, Gravesend, Waltham Forest, Poplar, Tower Hamlets, Dagenham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hackney |
Internet | |
| Beckenham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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TheDialUp
(@TheDialUp) reported
from
Poplar, England
@Yinster @ThreeUK There is no point in having unlimited data in a limited network.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Baker
(@JoB4ker) reported
@ThreeUK After a year with @SMARTYMobileUK my download speed has dropped to average 2-3 mbps - no video calling, no streaming possible for a month. 3 weeks of talking with support now, and they've suggested I just leave, with desultory comp. Is that really the best SMARTY offers?
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#FreeThoseInNeed
(@aysha_happy1) reported
@Brad1eyMSmith @DgtmooreNft @ThreeUK I've had better customer services from Vodafone, EE even O2 in comparison to Three. They've just been absolutely horrendous so I understand the ratings
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Scott M
(@OzzyBlue01) reported
@EastLondonEagle @ThreeUK Pipe down moron. Your whining is boring.
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David Hicks
(@David_Hicks) reported
@ThreeUKSupport @sixteenthCgirl Using Twitter is still terrible customer service internally - you’ll clearly have all this customer’s details and could look into this without having to DM on Twitter. Come on... sort it out!
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Dr Joanne Paul
(@Joanne_Paul_) reported
@sixteenthCgirl @ThreeUK I switched to Honest Mobile the other day and am so pleased with it. Uses Three's network but with better and more ethical service. I've got a referal code if you're interested x
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Dean Bubley
(@disruptivedean) reported
Some rather questionable data points from @ThreeUK in its "Mobile Britain 2022" report - What % of #5G traffic on 3UK network is from phones vs. fixed-wireless home broadband? - Fewer phone calls but longer duration. Interesting but needs a split by type of call, eg B2C vs B2B
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JB
(@JamesBottrill) reported
@sixteenthCgirl @ThreeUK I've previously had a contract with them, a decade ago now, trying to query anything was instantly fobbed off in pursuit of further sales, one guy just hung up on me for persisting to ask questions. It's horrific their customer service is so bad, but not entirely surprising 😔
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Steve Dawson
(@ThisBeSteveD) reported
@GregScottTV @ThreeUK Bloody hell, this is awful. I'm with Three and have never had any issues but this is making me think twice...
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Carl Smith
(@CarlSmi94244916) reported
@ThreeUKSupport @sixteenthCgirl Kirsty will be a Customer Service advisor who has to deal with the fall out every day from senior manager decisions. A thankless job at times. It may be a good idea to escalate this to a senior manager given the potential reach of this tweet.
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Ian Gardner
(@iangardnergb) reported
@sixteenthCgirl @ThreeUK Sorry to hear this, good luck. A few years back I needed my phone collecting, not possible at work or home so arranged for it to be picked up from the original shop. Only to then be told that I could not do that as their system did not support E1 post codes (not 4 digits)!