3 (Three) Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Croydon, London, Tower Hamlets, City of London, Newham, Southwark, Barking, Islington, Dagenham, Waltham Forest, Swanscombe, Caterham, Woolwich and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Tower Hamlets |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
@timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
@adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Andy Warner
(@awire360) reported
from
Sevenoaks, England
@ThreeUK no signal at Sevenoaks station #NoServiceHere
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Janet Oluokun
(@janetoluokun) reported
from
Poplar, England
@ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!
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gianluca giorgi
(@hal7474) reported
from
Poplar, England
@Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@glamnailgirl @Three_Is_Broken @ThreeUK @ThreeUKSupport I was only three months in to my two contracts. I logged the complaint and then gave them a month to sort it and demanded that if it wasn’t sorted by that date that I could leave and then I did.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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PelhamB
(@PelhamB) reported
from
City of London, England
Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ewan Williams
(@eww_williams) reported
@giffgaff @ThreeUKSupport @VodafoneUK DO any of you still offer blackberry internet service for bb10 and older?
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Jonathan Knight
(@ChessMasterK) reported
@ThreeUK @ThreeUKSupport Dear ThreeUK : You have just LOST a customer who had 2 contracts with you (and a friend who was going to sign up with you until I told them my story) ALL because one of your colleagues attempted to steal an additional £5 per month from me on £75/month contract . Hope u're happy
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Danny Bee
(@DannyBe72204242) reported
@ThreeUK when are you adding apple watches to esim support? This has been an going topic for a few years now. You are falling behind! One unhappy customer whom is thinking of leaving to go with someone that does provide the service.
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Allan
(@Allan_Dundee) reported
from
Dundee, Scotland
@ThreeUK and update on the issues around DD49BY please? Making mobile BB customers working from home a challenge.
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Yasin Seedat
(@YasinSeedat) reported
@ThreeUKSupport There’s a problem, but unsure of your help capabilities. Might be better to keep this private, is there a contact number / email I can reach somebody competent on?
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☠️Marie ☠️
(@aidensmommaxox) reported
@ThreeUKSupport No it just goes dead and i have to press the two buttons holding them down to get it to turn on. It's up to date.
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Jonny Mason
(@JonnyMason525) reported
@ThreeUKSupport hi Three, I'm attempting to obtain a PAC code to transfer out. I used 65075 and live online chat with your support team but they cannot provide a PAC saying my number is disconnected and terminated. My number is active, I can make and receive calls. Please help.
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport I have just lost nearly £8 of credit, without using my phone, can you help?
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Charlotte L. 🏳️🌈
(@lotternine) reported
@ThreeUKSupport Thanks, the 2nd line technical support team are dealing with it now apparently
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BananaTimeYo
(@bananatimeyo) reported
@ThreeUKSupport I was informed this time yesterday that there is an issue in my area (HP136GE), can I get confirmation if this is has been confirmed as a permanent issue or not please as I was told this is what cancellation would hinge on? There is no change on the low speeds today for me...