3 (Three) outages and service status in Swanley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Swanley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (38%)
- Phone (13%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swanley, England
The most recent 3 (Three) outage reports came from the following cities: Poplar, Southwark, Tilbury, Dagenham, Croydon, Ilford, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Internet | 8 days ago |
|
Southwark
|
Internet | 9 days ago |
|
Southwark
|
Internet | 12 days ago |
|
Southwark
|
Internet | 13 days ago |
|
Tilbury
|
Total Blackout | 18 days ago |
|
Tilbury
|
Total Blackout | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Yasir kiani (@yasirkiani22) reported from East Ham, England@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandJust update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England@ThreeUK your shop in Cannon Street has **** customer service, sort it out
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, EnglandHey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Natalie Turner (@skippinginheels) reported from Camberwell, EnglandTHE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, EnglandHi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Richard Crossan (@crossan_richard) reported from Camberwell, England@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Paul (@pauljamestailor) reported from Ilford, England@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Elliot Brough (@elliotblueboys) reported from Camberwell, England@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Manesha (@NessaRM) reported from Eltham, England@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Elliot Brough (@elliotblueboys) reported from Camberwell, England@ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted
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Steve's (@WHU_2012) reported from Horndon on the Hill, EnglandNice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Bears Travel Coffee (@BearsTravel) reported from Ilford, England@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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caddyshack (@CaddyTHFC) reported from Poplar, England@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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VлaдимиR (@V1admr) reported from East Ham, England.@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad
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karen (@karlea45) reported from Camberwell, England@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Neil Griffiths (@neilpgriffiths) reported from Grays, EnglandSo, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Umesh Kumar (@Mesh_Kumar) reported from Newham, EnglandDefinitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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Joanne (@J08NNE) reported@EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"
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Daryl Rayment (@DarylRayment) reported@ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Sarah Salter (@sarahlizsalter) reported@ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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Andy Co© (@andy_cowburn) reportedWhat’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.