3 (Three) Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, Croydon, Hackney, Newham, Dagenham, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Islington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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Stevy Toal
(@stevytoal) reported
from
Poplar, England
@ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?
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Andy Washington 💙 🇪🇺
(@andywash) reported
from
Hackney, England
Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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SAMUKA 🌍
(@SamueltoeToe) reported
from
Stratford, England
@ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Ernesto Sarezale
(@sarezale) reported
from
Islington, England
Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?
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Keyth
(@whiterosetyke) reported
from
Islington, England
One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Little Lion Girl
(@GemmaWh84298627) reported
@ThreeUKSupport Google Pixel 6 Pro - updated to Android 13 yesterday as advised by Google as a potential fix - the problem occurred on Android 12 and now also on Android 13. No phone calls or texts on network only via WiFi calling
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Back Stronger 💪
(@lewishaw95) reported
@TicketmasterCS @ThreeUKSupport @TicketmasterUK No, the code is via the three app to access tickets on your website. Its tour website that is not working
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sgoldswo
(@sgoldswo) reported
@ThreeUKSupport Thanks, in this case the old Virgin Media Wifi SSID is active on the Elizabeth line platforms, but the “Three_Wifi” SSID is absent, even though the equivalent EE SSID appears. What say you @virginmedia ? Is there a problem with three Wi-Fi access on the Elizabeth line?
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rachael ♓️
(@sharksinthesink) reported
@ThreeUKSupport Hi holly, no issues on the website, only on the app. I can see my bills on the website fine
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the_bearded_courier 🇺🇦
(@bearded_courier) reported
So @ThreeUK have cancelled my upgrade to the #iPhone14ProMax and not even had the decency to let me know, claim they rang me but I’ve never had a missed call from them, 15 years I’ve been with this network 10 contracts in all including home broadband, goodbye @ThreeUK
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@ThreeUKSupport It literally just says to contact the support team this being you guys
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David
(@dawson6671) reported
.@ThreeUK your signal strength in the EH11 area of Edinburgh is horrendous, SORT IT OUT!
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Emma 🇬🇧
(@Em__I__Am) reported
@ThreeUKSupport I had a notification from the Three+ app about presale for Like Combs but it’s not showing in the app when I open it - can you help? Live chat isn’t working and all the options on the phone line direct me to the live chat 😩
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Tarka07
(@tarka07) reported
@ThreeUKSupport Once again I called three business help and once again was told that there was nothing they could do because the three store had made the error. I asked for an apology and supposed customer service person refused saying what should I be apologising for!! Letter to CEO I think!