3 (Three)

3 (Three) Outage Report in Swanley, Kent, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Swanley, Kent, England 12/11/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swanley, Kent, England

The most recent 3 (Three) outage reports came from the following cities: London, Woolwich, City of London, Hackney, Southwark, Croydon, Dagenham, Newham, Dartford, Gravesend, Islington and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWoolwich Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • pauljamestailor Paul (@pauljamestailor) reported from Ilford, England

    @ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • driscolltheque Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • ViceDirect Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • JamesNi62281680 James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • tomtilly28 Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rjwilliams44 RICHARD J WILLIAMS (@rjwilliams44) reported

    @ThreeUKSupport Been trying to activate a SIM for a week. Customer service seem unable to help. At least 10 attempts with them

  • minimooey Mooey (@minimooey) reported

    @ThreeUKSupport I need some urgent help here, I would appreciate a reply as soon as possible, all day I have been trying to deal with your customer services with regard to setting up a new phone with the wrong contract details. You have also cut off the old phone.

  • bainster1313 Michael Hughes (@bainster1313) reported

    @ThreeUK @SamsungUK I would love to have my phone except @three cancelled mine and my partners pre order as the phone wasnt delivered on 29 Jan due to some technical issue apparently, without any communication from them.

  • expxf eleisha (@expxf) reported

    @ThreeUKSupport counting down the days til payday to pay off my contract 4 months early and move to a better provider... years of custom and you can’t do anything to improve my signal (or offer a discount on a posh iPhone XR sized brick since I never get signal)

  • Kellan55134123 Kellan (@Kellan55134123) reported

    @ThreeUK Why isn't there a option to cancel my contract on the 3 website only to upgrade/continue it? 😑

  • adoublec Andrew Carey (@adoublec) reported

    @ThreeUK Almost as bad as when you used to tweet with that crappy puppet all the time #MakeItRight

  • mickthegrit Mick Mavromatis (@mickthegrit) reported

    Surprised that @ThreeUK website does not offer a secure environment (HTTPS rather than HTTP) to browse its products, unlike its competitors. Are you going to fix it or is it by design? Thanks, @ThreeUKSupport

  • hannmrfitz Hannah (@hannmrfitz) reported

    @ThreeUK so now I have to wait ANOTHER five working days! I absolutely cannot wait to get out of your contract. You are absolutely useless, and robbing. Worst company customer service.

  • _umarsharif Umar Sharif (@_umarsharif) reported

    @ThreeUK How about following back a long term customer?

  • AshleyB85439974 Ashley (@AshleyB85439974) reported

    @ThreeUKSupport hi I've signed up for a contract different from the one I wanted because there are some tech issues with the one I want. Can I change to it once those issues are fixed? S21 ultra if it matters. Thx