3 (Three) Outage Report in Swanley, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, Hackney, Newham, Dagenham, City of London, Waltham Forest, Croydon, Southwark, Swanscombe, Caterham, Woolwich, Dartford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Islington |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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neil a downie
(@neiladownie) reported
@ThreeUKSupport Just tested the internet speeds...3.18down and 2.99up. whatever your engineers have done the service seems worse. Disappointed.
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
@ThreeUKSupport Make to mistake the £15 compensation offered is an insult I will litigate for loss if earnings and stress caused. The lies your handler Kushak told me add insult to injury. Your incompetence & down right lies are an insult to any customer never mind one thats been with you 9 yrs
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gE
(@gE0013) reported
@ThreeUKSupport I am no longer in the UK, therefore I can't call you also because the SIM card does not work any more. How can I fix this? Thanks
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
@ThreeUKSupport I was advised by one of your call handlers my phone reception problems over the last 2 years was probably because my sim needed changing. I ordered the sim then my old sim was deactivated in 30 + years as a mobile user I never come across this the incompetence is gobsmacking.
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport Hi Katherine, I have been a loyal customer for years and never usually have issues. Except when I upgraded to the iPhone XR last July. Since then, my network issues have been consistent. I usually have two bars max and rely on home or work WiFi. I reported the following:-
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Marson
(@marson48) reported
@ThreeUKSupport Google Pixel 4a , yes I can make and receive calls , it just in phone settings It shows as phone number unknown, just want to know if that will not cause any problems
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John Kinsey
(@john_kinsey1960) reported
@ThreeUK worst customer care award 2020 congratulations you just beat @TalkTalk at the last minute.
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Shell Barrett
(@Shell_Barrett) reported
@ThreeUKSupport I had issues which I got told compensation would be added to my account. £20 off my first bill and second bill scraped! This hasn’t happened?
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Creased White T
(@CreasedWhiteT) reported
@ThreeUKSupport This is exactly what I mean. I would like to speak to a customer service manager. Why am I being asked to jump through hoops?
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport then this offer was downgraded to £10 off my bill by a three rep without empathy and poor listening skills. -have had to explain my issues at least 10-15 times and each time I get taken through the same steps. - have been told on four occasions the ‘back end team will call me’.