3 (Three) Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Bookham, Croydon, London, Epsom, Crawley, Caterham, Reigate, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bookham |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sadbuttrue (he/him) 🇪🇺🇬🇧🏳️🌈
(@sadbuttrue) reported
Very disappointed with @ThreeUK customer service, with a very hard sell on additional contacts, supposedly as a valued customer. Wouldn’t take ‘No’ For an answer!
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Comment
(@Comment99163255) reported
@ThreeUKSupport Yup, did that. They recommended I cancel the service, which I'm working on believe me..! . #threemobile #5G
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Comment
(@Comment99163255) reported
@ThreeUKSupport We've been through all this. My mast is "oversubscribed" you say. Two laptops and two phones, a 5G home hub and a 4G dongle are all the same, here. 10mins down the road it's fine. Adjusting the UL/DL balance would help.
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Terry Wright
(@TerryWr43131492) reported
@ThreeUK I'm on £7.32pm for 8gb SIM. Following urgent email about my contract (this isn't plan anniv), if I choose to "do nothing" the same service escalates to £16pm, and if I get in touch, I can only reduce this to £10pm over a 2 year deal. Are you trying to rob me?
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Denise Rolls
(@WonderWife_) reported
@ThreeUKSupport Hello, can you help at all please?
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Skynews7748
(@skynews77488) reported
@GavinWhenman @geegeemidnight @ThreeUK O2 is the slowest network out there have not invested in years
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Suren.flac
(@mypandashallfly) reported
@ThreeUK @ThreeUKSupport #Three #ThreeUK Hi, your 5G hub internet service has been super slow the last few weeks. 4G is sluggish and 5G is nonexistent (even though all 3 Hub lights are on) Any help?
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Mr Mully
(@MullyMr) reported
@ThreeUK are the worst provider I've ever dealt with; rubbish signal and even worse customer service!!!
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Jonny
(@Jonny18655972) reported
@ThreeUK Please, please, please can someone give me a call to help upgrade my phone. I have wasted over an hour for what should be an incredibly simple job. Any process to upgrade through the app or on the website seems to be so frustratingly byzantine. So disappointing.
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Jackie Akehurst
(@jackie_akehurst) reported
@xo_candycorpse @ThreeUKSupport Same, good to see they have acknowledged and replied to your tweet! Have they helped at all? I've been tweeting for days and it's not even on their page, I wonder what the full extent of the problem really is 🙄