3 (Three) Outage Report in Reigate, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Crawley, London, Epsom, Croydon, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Juno Sobers
(@msbarbadosuk) reported
@ThreeUK All you seem to do is put your prices up but never fix the connection issues or have the phone available for replacement or upgrades
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Ben Quinn
(@BenQuinn110577) reported
@ThreeUK I'm also one of the people who didn't receive the UK emergency alert test on Sunday. Everyone around me received it. Why did it only happen to Three customers mostly?
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Ben Evans 🦅💙
(@palaceben) reported
@ThreeUKSupport Still not heard anything, and you were due to take any money this week. Does that mean my final bill was zero? Very poor communications. Not even anything saying “please don’t go”.
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Oh_DHP
(@OH_DHP) reported
@ThreeUKSupport hi - you have told me to change tariff (I have 2 days left to do so) but I keep getting an error from the link to the relevant tariffs. Help please.
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Mike Danford
(@m_danford) reported
@ThreeUKSupport I don't understand why there has to be a 'security process' to make an anonymous top-up. But notwithstanding, the child has severe trust issues, and won't install the app on his phone (and if he did, we wouldn't want our card details held on his phone for obvious reasons).
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🦇🪩 Ellie 🧛♀️
(@GothicBatRave) reported
@ThreeUK This makes me think that it was a real emergency alert disguised right up until the last minute, so as to not worry the public. If weapons had secretly been prepared for release, and the military didn’t disarm them in time… a technical issue may have in fact been a hacking.
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Geoff Corston
(@Geofc23) reported
@ThreeUK I didn’t receive the alert because I’m on 3 network. Usually don’t receive anything anyway (texts, notifications etc.) Knew 3 would fail and it did! My partner on BT network next to me received it no problem. Can’t wait to get away to a reliable network.
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Nicola
(@nikkersinlondon) reported
@ThreeUK, your customer service is AWFUL. Been loyal for 10yrs. Changed my plan on 1 April & today was charged per my old plan. Upon contact, your customer service confirmed they messed up my upgrade but won’t do anything to correct the charges. I’m going elsewhere.
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Same | Top Tier Consultant |
(@iam_samedoho) reported
@ThreeUK I'm not confident at all. For over 2yrs, you guys are still fixing network problems in my area. I am porting very soon
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Michael Tyler
(@MtylerTyler) reported
@ThreeUKSupport When is your deal with voda going through? I'm giving you until then, if things don't improve, I'm going to cancel like the customer complaints assistant said I could when my mobile data went down for 6 weeks. Becoming a bit of a joke isn't it?