3 (Three) Outage Report in Reigate, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Reigate, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Redhill, Morden, Croydon and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout | |
| Morden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Bale
(@BarryBale1) reported
@ThreeUKSupport internet has been down all day, this happens all the time. I cannot stress how poor your service is. I pay 30 pounds a month for dial up equivalent internet and whenever I flag an issue up I am ignored time and time again.
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liam astbury
(@AstburyLiam) reported
@ThreeUKSupport is there an issue with bill payments? Been trying all evening
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Miss Kiki Glasgow ⚡
(@misskikiglasgow) reported
@ThreeUKSupport Motherwell area. ML1. Different postcodes and getting the same problem. Was working fine until yesterday so no idea what's up.
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james
(@crazyfarmer79) reported
@ThreeUK how do i go about getting a new phone and contract as mines up soon, but none of your stores are open and i cannot access 3 on the internet or through the app. The app tells me to enter my number and a password but ive never done this. Help?
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JohnHouse
(@johnhouse2506) reported
@ThreeUK what options do I press to speak to someone on the customer phone number? Keep getting pushed back to website etc
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New Year, Same Problems
(@JerryStillman) reported
The great thing about the @ThreeUK network is when it goes down — which is cumulatively about two whole months of the year — you will never know why, you will never know when it will return and you will never receive any kind of customer service, apology, or compensation
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Laurie Dobson
(@lauriedobson39) reported
@ThreeUKSupport hello, I am overseas trying to activate data passport but it won’t work, tried live chat but no reply, could you help? Thanks!
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missysenior
(@missysenior) reported
@ThreeUKSupport In the meantime spoke to one your tech support - reset the router from it's web portal - although it's taken 1.5 hours to sort out but got there in the end
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kerry louise
(@kerrylouise15) reported
@ThreeUKSupport why is it impossible to pay my bill? Automated line not working, have spent most of today being told by your staff that systems are slow! I need my broadband to stay on for homeschooling!
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Paul Howard 👨🦯
(@phowardcom) reported
Hi @ThreeUK , any news on when the 4g tower in RH2 (Reigate) will be fixed? It's been not working for almost a month now and some people (me) rely on it for our home broadband.