3 (Three) Outage Report in Reigate, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Reigate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
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| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AfricangreysRule
(@Londonlad5) reported
@ThreeUKSupport Thanks for the reply but your service checker page is saying there are no issues with my postcode /area yet this has been up and down for 2/3 days now , can't be having this as seems to be every month now with no service for days on end
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Jonathan Faiman
(@jonathanfaiman) reported
@ThreeUKSupport NW1 4ND. And it has gone down again in last 10 mins
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Paolo Pescatore
(@paolopescatore) reported
@howett @ThreeUK Popped up on screen; try scrolling down or refresh stream?
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Ian Robert Dawson
(@irdawson) reported
@ThreeUKSupport Thanks for the update, Ali. Is there a timeframe for a fix? Hours? Days? I imagine I’m not the only one struggling with working from home.
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Ian Robert Dawson
(@irdawson) reported
@ThreeUKSupport Home 5G down again. Dropping in and out three days in a row. Last update was it would be fixed by 17.30pm on the 4th. Issues still persisting. When will this be properly resolved?
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport Okay, Three then need to post something to confirm what’s happening. There needs to be some indication as to when this will be fixed. Financially, customers should be reimbursed for loss of service…this started 3 days ago to be fair!
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Rach S
(@rach_stubbs_) reported
@ThreeUKSupport @ThreeUKSupport any update on when your Internet will be back up and you'll be providing the service you are contracted to? It's been 2 days now and I'm absolutely rinsing my (actually reliable) O2 mobile data trying to wfh.
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James White
(@jamesrwhite) reported
@ThreeUK we’ve been having 5G broadband issues for 3 days running in SE1, any ETA on when it should be fixed? I work from home so this is really disruptive 😔
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Michael Shulver
(@MichaelShulver) reported
@ThreeUKSupport Three days of poor signal / bandwidth in B13, and then complete outage from midnight last night until 11:30 this morning. Absolutely zero acknowledgement of problem by three. 4g and 5g out. 5g broadband did not work. Phones did not work. Sort it out please.
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Rach S
(@rach_stubbs_) reported
@ThreeUKSupport Hi Kirsty - thanks for the sentiment but this isn't costing me hassle, it's costing me money. There's still no signposting anywhere on the Three social media about this issue, nor on the website, and having to try and track the issue through twitter replies is beyond frustrating.