3 (Three)

3 (Three) Outage Report in Reigate, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Reigate, Surrey, England 02/16/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aridingbrown Aaron Riding-Brown (@aridingbrown) reported

    @ThreeUK 10/06 5G Hub stopping working. 2x new sims, 1x new hub, 20+ calls and 1 very stressed out mother, and its still not working. Call to cancel and now can't get through due to technical issues - at what point will you stop charging her for a service that doesn't work???

  • fludgate1 Callum Fludgate (@fludgate1) reported

    @ThreeUK I bought a phone on Saturday and wanted to keep my old number.. gave my pac code etc got told within 2 days it would be ready so pop new sim in.. 6 days later still game up as the wrong number and old sim still has the old network???

  • christodouloug George Christodoulou (@christodouloug) reported

    @ThreeUKSupport FYI he was sitting in a car at the following post code EN8 0QE, but it is not isolated to any specific area. they all have problems from time to time

  • tartanmarco Mark McMullan (@tartanmarco) reported

    @ThreeUKSupport Your network map for the Scarborough and Bridlington area claims to have very good service, yet out with of a wifi connection I have zero network connection.

  • ojd1979 Owen Davies (@ojd1979) reported

    @ThreeUKSupport No, apparently a letter was sent on the 10th July, never turned up, I was told another letter will be sent, but hold no hope that it will be received as per the other 5 letters that have been sent, its just not good enough and this has been going on since May.

  • galatolars galatolars (@galatolars) reported

    @ThreeUKSupport You have the worst customer service and you network doesn’t work!!!

  • wildlime Brendan 🌈 (@wildlime) reported

    @PSobocki @ThreeUK Ok so your phone and tablet is connected to a router? or you mean you have a sim in both phone and tablet? What router do you have? As Three has rolled out some new spectrum but the router needs to support this as well

  • EvanD Evan Davis (@EvanD) reported from Penzance, England

    @ThreeUKSupport I’m on holidays. I don’t keep a postcode book with me. Pick a postcode in the centre of #Penzance. That’s where it isn’t working. It was also slow on the Isles of Scilly yesterday, but that seems to be due to you not having any 4G coverage at all there!

  • Spadge64 TANYA CROWTHER (@Spadge64) reported

    @ThreeUKSupport I shouldn't have to tell anyone my personal details when they have initiated the call. That's a really bad approach for you guys to take as consumers are generally advised against doing this.

  • kat_lawrenson Kat Lawrenson (@kat_lawrenson) reported

    @ThreeUKSupport Hi, no I’ve lived here over 10 years. No idea who this person is. Your help desk wouldn’t help me as I’m not the account holder (well doh) and they said there’s no fraud dept, which I don’t believe. I’ve wasted over 2hrs already and I’m not even a customer!