3 (Three)

3 (Three) Outage Report in Hackbridge, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hackbridge, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hackbridge, Greater London, England 12/29/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackbridge, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of London, Croydon, Kingston upon Thames, London, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woolwich, Hammersmith, Kensington, Wandsworth, Hounslow and Redhill.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomCroydon Phone
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hackbridge, England

Latest outage, problems and issue reports in Hackbridge and nearby locations:

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • X3roHero Lorenzo Battilocchi (@X3roHero) reported from Poplar, England

    @ThreeUKSupport @ThreeUK 5G coverage very poor around Provost Estate (N1 London). Please can you look into it? Mobile broadband is very slow and sometimes doesn't connect to the 5G network. This is coverage issue, not recent fault so if possible get the 5G coverage booster here!

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Stratford, England

    @ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!

  • Chaz_CFC Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • alxdxn Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • BeckyJaaynee97x - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kieranrossi1987 Kieran Rossiter (@Kieranrossi1987) reported

    @ThreeUK your customer service teams are really rubbish. 4 different live chat team members said they would get me an email with in an hour and yet there is no email at all. All of these emails should have been here by 10am. Sort it out. #crapcustomerservice

  • xxCarmxx 🇪🇺💙Carms #socialist #PJP #BLM 🏳️‍🌈🇰🇼 (@xxCarmxx) reported

    @ThreeUKSupport Well, explain that to the website. When i log in&try to order the upgrade, it puts it through with no option to change address. Ive had a contract for years with you&never had an issue. I think i’ll check out another phone company; it will probably be cheaper anyway!

  • ShaniceKebab Shanice S (@ShaniceKebab) reported

    Anyone else not had any signal with @ThreeUK since 11pm yesterday??

  • colonelmustard Nigel Cheshire (@colonelmustard) reported

    @gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!

  • aleexxis_17 Alexisssss (@aleexxis_17) reported

    @ThreeUK why do i get error when it said having some technical issues right now, im trying to change my password then i can change my phone deals? Pls? Help me?

  • VoiceInMinistry Dionne (@VoiceInMinistry) reported

    @ThreeUK @ThreeUKSupport has to be the WORSE customer service I've experienced. A WHOLE HOUR waiting on LIVE CHAT, for someone to respond to my question. Paid for DATA this morning and STILL not registered on my phone. TERRIBLE, Terrible service. 😡

  • HelenC81 Helen (@HelenC81) reported

    @ThreeUKSupport I’ve received a text from 3-Alert saying there’s a problem processing my current bill and asking me to update my payment details. Can you confirm this is genuine pls?

  • thetippon Tippon (@thetippon) reported

    @ThreeUK Why is it that my phone gets a great connection at home, but my 3 broadband is so slow that I can't even load sites. It's down to kbps fairly regularly. I've moved the router, restarted it, and factory reset. My phone's over the data limit because BB doesn't work 😤

  • stan_hamil Stanley Hamilton (@stan_hamil) reported

    @Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport

  • phowardcom Paul Howard 👨‍🦯 (@phowardcom) reported

    @ThreeUKSupport Hi. Why can you not just update me as to whether the work is due to be completed soon? It's been down for 6 weeks now and every time I speak to someone on chat I getv either conflicting info / lied to. Or just ignored.