3 (Three) Outage Report in Hackbridge, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hackbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hackbridge, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Southwark, London, Paddington, Islington, Croydon, Hammersmith, City of London, Newham, Camden Town, Hounslow, Wandsworth, Ealing, Hayes and Kensington.
| City | Problem Type | Report Time |
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| Internet | ||
| Phone | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hackbridge, England
Latest outage, problems and issue reports in Hackbridge and nearby locations:
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Man Lee
(@MyNameIsManLee) reported
@ThreeUK I have been trying to return my router for months now, but no Jiffy bag has arrived. I have called multiple times and each time I’m assured the issue is resolved and I will receive a bag. Today I received an email saying I’m being charged for a router. What is going on?
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dizwoz
(@AlabastersAngel) reported
Has anyone else found that since 3 merged with vodaphone, that their signal is now pants? #three #vodaphone #merge @ThreeUK @VodafoneUK
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Carl Hunter-Roach
(@ifthencarl) reported
@ThreeUK Unfortunately, speeds aren't great. Tech support very helpful and walk me thru, using a compass app, the best exterior walls to mount the 5G box. Alas, nothing is practical. They also point out that speeds will fall with many users
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Dwain Driver
(@TrainDriver1982) reported
@ThreeUKSupport why is signal in North Bucks so dire atm
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Tracey Dunwoodie
(@Microbubbles73) reported
@ThreeUK @ThreeUKSupport why have you reposted my query with no response? No answer to email either, so disappointing, maybe time to think about another network after some 14 years 🤔
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Luke
(@watson1990uk) reported
@ThreeUKSupport I updated my iPhone 15 to #iOS26 and since then I have no signal, and I’m unable to make/receive calls. I’ve tried a restart, and taken the sim out and reinserted, but this has made no difference!
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Nicholas
(@NickHackett2) reported
@ThreeUK @ThreeUKSupport 07428348978 this number phoned me says its on your network. When I rung number it tell me number isn't recognised.
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CrowBeats
(@iamcrowbeats) reported
@ThreeUK @ThreeUKSupport the count down has began still two hours an I’m leaving three for good icl
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Alastair B
(@LimeyBits) reported
@ThreeUKSupport Have you brought the Caffe Nero codes down from 10k per week to ~1k per week? I checked Tues 9am and they were not available. Seems like it's "any coffee for £1 if you're quick on a Monday" rather than one a week now 😔 the one reward I actually used. Disappointed
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Steph Cawthorne
(@StephCaw91) reported
@ThreeUKSupport I am on holiday in Turkey. My phone has some how connected to Greece and charged me, and had now recharged me for reentering turkey but I never left. I do I remove these charges please