3 (Three) Outage Report in Hackbridge, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hackbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hackbridge, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Woolwich, City of Westminster, City of London, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Newham, Sutton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Woolwich |
Internet | |
| London |
Phone | |
| City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hackbridge, England
Latest outage, problems and issue reports in Hackbridge and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️
(@Aristifabi) reported
from
Poplar, England
Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@BiggxBro @ThreeUK Awful network. I thought it wasn't bad and gave them the benefit of doubt. But fking hell it's awful. Avoid them and Vodafone.
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Mike Bright
(@mikeycbright) reported
from
Chippenham, England
Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!
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Youngjin Yoo
(@YoungjinYoo) reported
Bought a @threeUK pre-paid sim card at @whsmith at @HeathrowAirport T2. Paid £35 to get it activated for unlimited 5G data, only to find out that she never activated it. Nice people at 3 could not find any record of payment for the sim card. Nice!
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Alexander Young
(@ravingmuppet) reported
@ThreeUKSupport could you let me know why since last night my signal has been shocking, and 4G has gone from 70mbs to about 3? BA12 in warminster
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Parul Singh
(@parulsingh1995) reported
@AmiKabba @ThreeUK I used their chat function, refused to pay another month because they didn't cancel on their end and they waived the 30 day cancellation notice... they make it incredibly hard to cancel your contract so you end up paying more what a joke!! Did you get it sorted?
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Andy Medlyn
(@drewbear84) reported
@petejeffrey @ThreeUKSupport The reception is terrible here... its not been much of an issue through lockdown where I haven't left the house much and stayed on the WiFi Not helpful, I know...
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DavidS
(@ShackleDavid) reported
I have home internet & mobile with you. The connection has been awful all weekend up until the evening. It's fine now. Why is this and will it happen again? ct21 5dq My TV comes through the internet. It's unwatchable when your connection is poor. @ThreeUKSupport #threeuk
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@goal @ThreeUK network service provider is awful. @ChelseaFC should drop them as a sponsor and use someone else. Avoid that network. Just absolutely awful.
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C
(@woodc1881) reported
@ThreeUKSupport Thank you to your customer support agent Dariq he efficiently dealt with my roaming problem allowing me to connect again. I hope you can give him and his manager this feedback.
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Bickmeister
(@bickersublique) reported
@ThreeUK sort you services out day two of incompetence and poor service from change of ownership department . Pm me for further details of s..t service