3 (Three) Outage Report in Cobham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cobham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cobham, England
The most recent 3 (Three) outage reports came from the following cities: Fulham, Hammersmith, Hounslow, Wandsworth, Chertsey, Mitcham, Epsom, Kensington, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Phone | 9 days ago |
Community Discussion
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3 (Three) Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandTrying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Sam Burrin (@Sburrin7) reported from Wandsworth, England@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, EnglandDamn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandStill no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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vuvgaG-dukgu3-wysnox (@vuvgag) reported@ThreeUKSupport truly the worst company every @ThreeUKSupport
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Liviana Doll (@iceyxo1) reported@ThreeUK Not happy at all with the service provided by your customer service. Absolute joke!
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Matt J (@VMCloudyMatt) reportedThe worst customer service ever award goes to @ThreeUK beating HSBC.
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Barry Montague (@Barry_Montague) reported@ThreeUKSupport Just a reply asking me to contact customer support. Customer support haven't been able to help either. Have tried resetting my password for online but the email link never comes.
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Rico Reekz (@rramsey91) reported@ThreeUKSupport It’s my partner but she did it on the online website and the 21st of December and got an email saying it has been received and that someone would be in contact within 7 days heard nothing at all and now her service has been cut off.
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Vicky West (@calypsocat97) reported@ThreeUKSupport It varies. Sometimes the 4G symbol has a "!" next to it and it won't work at all, sometimes it looks fine but the internet will stop working after a few minutes and the problem continues for the day. Yes, same post code
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Aled Samuel 🏴 (@samuelaled) reportedIs it true that @ThreeUK don’t support visual voicemail on the iPhone? What on earth? That’s legitimately a reason for me to not switch to them
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Paul Hampson (@hampson4) reported@ThreeUK Avoid using this mobile company. Useless customer service. Had two Bill's re appear from 2 years ago. Now they sending my bereaved mother text messages saying pay this bill now. With no link to previous accounts. Disgusting.
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Vicky West (@calypsocat97) reported@ThreeUKSupport constant issues in my area and no internet half the time, wtf am I paying for if I can't even use my phone????