3 (Three) Outage Report in Cobham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cobham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cobham, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Fulham, Hounslow, Wandsworth, Chertsey, Mitcham, Epsom, Kensington, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 7 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
Community Discussion
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3 (Three) Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandTrying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Sam Burrin (@Sburrin7) reported from Wandsworth, England@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, EnglandDamn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver (@olirood1) reported@ThreeUKSupport the data signal in YO11 3BY is practically unusable, been like this for weeks now, can you get it fixed thanks
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Dan Cartwright (@nsudac) reported@ThreeUK I'm receiving debt collection notices for an account that has nothing to do with me, and your support team are unwilling or unable to provide any update on the issue - I need to speak to someone who can help please
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Matt (@gravycheesecake) reported@ThreeUK your hold music is truly awful 🤮
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iPragati (@iPragS) reported@ThreeUKSupport Ok so as per your team they sent 1st Sim on 22nd Oct - which I haven’t received. And on 22nd October they blocked my current sim. After they sent second sim which I received yesterday it’s not working because they have activated
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Rob Styles (@mmmmmrob) reportedI hope you never have to try and blacklist a stolen handset with @ThreeUK . We're at 5 days and counting waiting for proof of blacklisting. Escalated to complaints team and told "within 24 hours" four days running now.
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Jola (@Firebird71) reported@ThreeUK Hey so there seems to be an issue sending and receiving text messages...
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Simon Newhouse (@simon_newhouse) reported@ThreeUKSupport Thanks for the reply. My home broadband device is not being allocated an ipv6 address, and the last time I contacted customer services they told me it was not supported.
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Vim Fuego (@Vim023) reported@ThreeUK I don't want your crappy games on my phone. Will you just **** off and leave my phone alone please. Thank you
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Scott price (@scottedwerd) reported@ThreeUKSupport I tried to contact though live chat but it want work keeps saying my network doesn’t support this, I need to talk to someone to sort out my account
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Samuel Burke (@SamuelHBurke) reported@ThreeUKSupport I’ve been a fan 3 but you’re getting rid of my plan and Go Roam (will cost me £150 more a month when traveling). If I switch to IDMobile it’s your network but free roaming. If I can keep Go Roam I’d rather stay with you. Can I keep it?