3 (Three) Outage Report in Cobham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cobham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Datchet, Guildford, Sutton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samd7) reported
@ThreeUK I’ve tried calling customer services twice and they haven’t helped me so maybe Twitter can. Someone has cloned my mobile number since I joined Three. They are making numerous spoof calls and I’m inundated with people calling me “back” wondering why I called them?
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Maz
(@marez500) reported
@ThreeUKSupport Has it been broken for six months then 🙄. I appreciate not your personal fault at all but 3 need to get some serious maintenance on their shocking London coverage!!
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Steve Raine
(@smraine) reported
@ThreeUKSupport I spoke to one of your online chat agents who told me to go in store to swap to an eSIM. Store told me Three doesn’t support eSIM, your website says you do. Can I transfer to a eSIM or not?
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport So I called your customer service on Thursday with the intention to have a early upgrade. I spoke to an agent who advised me that new new phone would arrive on Friday. The received a message on Friday saying that I wouldn't get my phone until 4/8/2011. Since this I have been on
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Back at home. No 4g. 1bar of signal. Same s!=t service
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Jonathan
(@GayToryJon) reported
@ThreeUKSupport The problem is I have no confidence that such delivery has even been arranged. If I’m let down again by your appalling customer service I will be contacting legal advice as thanks to the useless pair I spoke to on Saturday I believe you are guilty of breach of contract.
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport The phone to customer service for about 3 hours with one of ur agents hanging up on me and others telling me that I can cancel the upgrade before ordering a new phone. After a long call I was advised the cancellation had been applied and would take 72hours and to call back Monday
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Hetal Patel
(@Jazz_HSP) reported
@ThreeUK disappointed in service and keep being asked for more money even though I increase my plan.
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport I needed my phone for my holiday as I have damaged my previous phone. Having being a customer for 12years and 4 hours on the phone to complaints I am not very happy.