3 (Three) Outage Report in Cobham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cobham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Woking, Merton, Redhill, Wallington, Windsor, Godalming, Epsom, Wandsworth, Bookham, Fulham, Kensington, Hammersmith and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.
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eidd
(@EidHagi) reported
from
Lambeth, England
@ThreeUK fix your internet you bastards. Robbery is what your doing to me
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PelhamB
(@PelhamB) reported
from
Wandsworth, England
@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Sadly you aren’t listening. It is not possible or acceptable to be without a way of being contacted. It is appalling customer service to say ‘this might be fixed in 48 hrs’ when everything else said by customer services has been wrong
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Then, it suddenly stopped working, so no access to phone/messages/WhatsApp. I spoke to customer services again, and they said I had put the wrong sim in (I hadn’t) and to put my old sim in my new phone and that would work. It did not 2/
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Jonathan Taylor
(@JonathanTaylorP) reported
@ThreeUKSupport In Central London and at home I’m not getting any signal. It doesn’t match up with your coverage map and so I’m left with a phone that doesn’t work. I’m stuck with a huge ‘final bill’. Can you help? I’ve already spoken to your tech team and they didn’t help!
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport Hi is there WiFi problems in the G31 postcode area my friend hasn’t had any WiFi since yesterday
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MisterKarrotGr
(@Karrotakos) reported
Internet's choked! No stream today sadge! Big thanks to @ThreeUK for the worst network experience of my life this past year!
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUK good grief your customer service assistants are appalling today. Currently on my 4th chat trying to get my phone to work after 3 sets of conflicting advice.
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Ben
(@bdav) reported
@verge I'm not sure what VPN tech Apple Privacy uses, but I know I have all kinds of issues with IPSec VPNs on certain cell towers on @ThreeUK - I can tell as it works in some areas and not others. I assume they have different generations of tower with different config / CNAT.
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Ok. New phone and sim arrived. I phoned up and customer services said put the new sim in, they would activate it so my old sim would stop working and my old number would transfer across. This worked for half an hour, and the new phone and sim showed my old number 1/
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Paul Swanston
(@swanny271270) reported
@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!