3 (Three) Outage Report in Cobham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at 3 (Three)
3 (Three) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cobham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Epsom, Kensington, Fulham, Wandsworth, Hounslow, Woking, Guildford, Merton, Redhill, Wallington, Windsor, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Burch
(@nrburch) reported
@ThreeUK no signal in PE11 for most of the day
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Clementine Harrison
(@ClemHarri) reported
@ThreeUKSupport I ordered a sim only contract, the SIM was supposed to arrive on 3/12 but has never arrived. I’ve now been billed for a service I cannot use? Please help re sending of the SIM and refund for charges made. Many thanks
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Brett 🇩🇪🇬🇧
(@BrettOfKent) reported
@ThreeUKSupport I csn login fine, just when I click “view bill” etc
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Taylor
(@TaylorConboy) reported
@ThreeUK - Recently moved into a new place, using your 5g Home broadband initially- why is it terrible and why am I getting 4 mbps with full signal for both the router, & my devices? (we have coverage in our area, & we're third floor) Can I return?
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Brett 🇩🇪🇬🇧
(@BrettOfKent) reported
@ThreeUKSupport Hi, it says “Sorry there is a problem, we are working on this.”. I’ve used two apps on different devices and web browsers
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Julie.nuttall
(@julienuttalll) reported
@ThreeUKSupport Dh1 5px constantly saying issues in your area
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Steve Mew
(@BrainzUK) reported
@ThreeUK I’m thinking of trying out 5g for home broadband. Your offer looks interesting, but your site won’t let me proceed as says not available at my address. Not sure that’s correct though as we have a new strong 5g signal just switched on.
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Jamie Robertson
(@Mr_JRobertson) reported
@ThreeUKSupport Why do complaints of fraud not get taken seriously by your call centre? Promised resolution in 72 hours to be told to wait to find out if fraud has taken place. Disgusting treatment!
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Badly Drawn Lion (Paul) 🔰
(@FPL_BDLion) reported
@ThreeUKSupport Now says I'm locked out. Absolutely furious at your pathetic service levels. It shouldn't be this hard to pay you for a service I want.
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SombreroPrintmaking
(@sombreroprints) reported
@ThreeUKSupport I have just had the most painful chat conversation with one of your staff. They gave me completely wrong information, I had to give up. Can anyone help me? PS I requested the conversation to be emailed to me but it hasn't been..........