3 (Three) Outage Report in Caterham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom and Kingston upon Thames.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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| Wi-fi | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CDes
(@CDesborough) reported
@ThreeUKSupport @al_quaker "It also means only those who roam will pay for the service, rather than customers who stay in the UK also absorbing this cost." - You going to put the cost of contracts down then for those not going abroad? Thought not.
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TherealMandalorian
(@MisterJamie) reported
@ThreeUKSupport @DannyB648 Does that mean all your new contracts are going down to reflect the fact the inclusive roaming charges are now only being paid for by customers using it?
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Chris McStill
(@SeasideChris) reported
@TomTalksCars @ThreeUK Yup. I put up with pretty poor coverage in some areas because of it. No point in staying now.
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Mat Read
(@MrMatRead) reported
@ThreeUK when were you planning to tell us you were scrapping Go Roam? I’ve been with you a long time now and honestly, you’re gradually taking the things away that made you stand out, that made you unique. You’ve lost what made you you. Poor form guys 🙁
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Ben Philip
(@scottishben) reported
Disappointed to see @ThreeUK announce the end of Go Roam. Was a great service and the major factor in consistently re-contracting. No problem for them if everyone else caves I suppose but @O2 and @SkyUK Mobile looking like better options right now
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Robert Cummings
(@robbiec54321) reported
@threeuksupport Hi, I upgraded from a 30 day rolling SIM plan to a 24 month SIM plan to lock in a cheaper rate before the 1st Oct roaming deadline. Does the 14 day cooling off period for contracts apply to online upgrades should I decide to switch to another network?
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Jake Williams
(@londonjakewills) reported
Good bye @ThreeUK as I will be leaving as soon as my contract is up. I signed up for a mobile contract with you due to your feel attached home mobile service. It’s awful to hear you are now charging people to roam in europe for £2 a day and £5 elsewhere! That’s disgusting.
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Andrew_B
(@AndrewBendall) reported
@ThreeUKSupport @CmdrSpace Ill explain it for you, greed. And i know your just a guy behind a screen, but pass the message up the chain, im sure three will loose business quickly enough with this change. Service is bad enough, roaming just offset it.
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Bob Loblaw ⭐️⭐️
(@RobertLoblaugh) reported
@SkyNews I remember when @ThreeUK *PROMISED* in no uncertain terms that they would never, ever, EVER do this, ever. If I hadn’t already left them for other reasons, I would be doing now.
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David Trigg
(@bigdavetrigg) reported
@Thomas_Goodearl @ThreeUK Was the only reason I never shopped around. Can see me going elsewhere now.