3 (Three) Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Twickenham, Caterham, Reigate, Redhill, Morden, Dartford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dudley Foster
(@dudleyfoster) reported
@ThreeUKSupport Oh I wasn't sure, as the woman who spoke to me was extremely rude, disrespectful, and was asking for my password. I assumed this to be against 3 protocol to ask for my password, as per your website?
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Yasser Mujammal
(@MujammalY) reported
@ThreeUKSupport So if you get the post code what you gonna do built-up network tower!!! Am suffering waiting long time to finish my contract
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Hamid Yusuf
(@hyusuf2020) reported
@ThreeUKSupport They kept telling to call some other department as they can't help
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Grimm
(@Bothrops_Atrox1) reported
@ThreeUKSupport I’ve called that number many times, and it was the operators on the end of that number that told me there is nothing they can do within the foreseeable future, if you really want to help then get the mast in my area fixed I can provide details of where I am if needs be.
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jackblack
(@jackblackyello) reported
@ThreeUKSupport paying for contract with 5g but the 5g in my area has been down for over a week! Disappointed with month 1 of my 24 month contract
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Dave Ward
(@Formula_Ward) reported
@ThreeUK @Matthew_Wright @VodafoneUK Matthew, i've got all my phones and mobile tech with Three,they have always been good,but check coverage with any provider.Mine is poor at home and shockingly bad at work , but everywhere else seems good.Find someone you know on the network you switch to. Maybe go sim only first
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Hamid Yusuf
(@hyusuf2020) reported
@ThreeUKSupport I had the old three broadband and got transferred over to three UK broadband .. got sent a new sim card. But using the old Huawei hub still. Its three UK with 5G broadband. I tried calling support yesterday. 4 times spoke to the support team in India but they were terrible.
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HafrenCliff
(@cliffinwales) reported
@ThreeUKSupport SY16 after losing service for a week you assured us all work done and upgraded. 🙈 9pm Saturday night all crashed and Connected to a Mast in the mountains with no data capability. What does your PINNED TWEET SAY RELIED ON BY NHS AND CRITICAL SERVICES. PMSL.
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gremon
(@LatchfordCraig) reported
@ThreeUKSupport Its cool...ill just keep paying for 3 contracrs i can hardly use in my own home now ad the service has gone absoloutly poor..every phone call gets cut off..every internet app i open crashes because it keeps losing signal..it clearly looks like nobody from 3 is bothered about..
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Hostie✨✈️✨
(@Skyslave21) reported
Such bad customer service from @ThreeUK Twice I’ve been assured I’d get a refund and twice I’ve had to chase it up. Oh and the chap on live chat just cut me off #NotImpressed