3 (Three)

3 (Three) Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Caterham, Surrey, England 06/15/2024 09:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Mitcham, Balham, Kingston upon Thames, Twickenham, Morden, Caterham, Crawley, Carshalton, Horley, Catford, Dartford, Leatherhead and Sutton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • rarerafs 𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport why’s is there always some sort of issue with Three?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _mattydolan Matt Dolan (@_mattydolan) reported

    @ThreeUKSupport No offence, I don't want to wait in your phone lines ever again now that I'm not a customer anymore. I don't understand why I haven't been emailed or a voicemail message left.

  • cavangca Charlotte Vang Watts (@cavangca) reported

    @ThreeUKSupport hey 3! There has been an outage in our area for two weeks now, meaning we can’t use our phone when not in WiFi. Can you please advice as to when this will be fixed?

  • njdennington Tash Dennington (@njdennington) reported

    @ThreeUKSupport just found out your customer service reps didn’t put through my new iPhone order as agreed on Friday and now can’t get me the phone for two weeks. Shocking customer service and the compensation being offered is appalling.

  • Ricabii Ric Newsham (@Ricabii) reported

    @ThreeUKSupport Hi Finn, it's not my phone it is a hub that I'm having an issue with. My phone sim is on 3 too and I've had no issues with the mobile data Internet. I feel like it is a settings issue or something because when I was close to the hub I was getting speeds over 100 mbs but couldnt

  • emilyhelenrowe Emily Rowe (@emilyhelenrowe) reported

    @ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.

  • Ricabii Ric Newsham (@Ricabii) reported

    @ThreeUKSupport I got a 5g broadband hub with you on Friday but I've not been able to use it properly. Netflix/Disney+/Prime Video/Nintendo Switch/etc do not work with it on my phone, partners phone, Google TV, etc. I've tried different settings but getting frustrated. Help pls?

  • wrighty_tweet Martin Grafter Wright (@wrighty_tweet) reported

    @ThreeUKSupport @RoseyTN Ive had the same. Cancelled my 4g broadband because i took out a new 5g package with 3. Turns out you know nothing of the cancellation. Shocking customer service.

  • maxhenzell max (@maxhenzell) reported

    @jamalillooo @ThreeUK i respect the hussle 🔥 reason why i left them, never paid me the £162 and got fed up of trying and moved on. would never recommend to anyone.

  • jamalillooo josep jama (@jamalillooo) reported

    Also @ThreeUK you guys owe me £379 for the last 2 months. Pay ******** up you pricks

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @ThreeUK your network coverage this weekend on the Isle of Wight was terrible!