3 (Three)

3 (Three) Outage in Caterham, Surrey, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and wi-fi.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Caterham, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Caterham and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Caterham, Surrey, England 01/20/2022 14:40

January 20: Problems at 3 (Three)

3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.02% Internet
  • Phone 21.23% Phone
  • Wi-fi 9.46% Wi-fi
  • Total Blackout 9.23% Total Blackout
  • E-mail 4.43% E-mail
  • TV .63% TV

3 (Three) Outage Map Near Caterham, Surrey, England

The most recent outage reports and issues originated from London, Mitcham, Croydon, Twickenham, Balham, Teddington, Dorking, Lewisham, Bromley, Kingston upon Thames, Epsom, Leatherhead, Dartford, Orpington and Surrey.

United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon E-mail

3 (Three) in Caterham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:
  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • BeckyJaaynee97x - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • TinuErin tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Mira605774775 Mira (@Mira605774775) reported

    @ThreeUKSupport my WiFi and network hasn't been working properly. Why is it?

  • Mira605774775 Mira (@Mira605774775) reported

    @ThreeUK 3 days my WiFi and network hasnt worked properly. Why is that?

  • danpwright Dan Wright (@danpwright) reported

    Three days of no 5G signal from @ThreeUK at home and then it randomly comes back. Router may need to be replaced with one with an external antenna.

  • ClareinDxb Clare (@ClareinDxb) reported

    @ThreeUKSupport website down, tried over and over to top up PAYG but just hangs or get server down message.

  • RealCroyzz Croyzz ( ͡° ͜ʖ ͡°) (@RealCroyzz) reported

    @ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.

  • Cusmonkey Marcus Cook (@Cusmonkey) reported

    @ThreeUKSupport Website and app terribly slow

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK My phones with them not broadband but honestly always been great service so yeah hope they sort you mate

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    @PJ82PJ @ThreeUK Honestly, been with EE for 9 years and thought i’d try them for broadband and i’ve already been lied to on two ocassions in a matter of hours, interrupted on the phone, still no resolution it’s shocking! Cheers Paul hopefully they sort it

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK I’ve been with them for years and have nothing but good things to say about them. Hope what ever the issue is they sort it for you.

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    Been a customer of @ThreeUK for three days and already their service and attitude to their customers is absolutely disgusting.