3 (Three)

3 (Three) Outage Report in Caterham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Caterham, Surrey, England 04/21/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Carshalton, Croydon, Kingston upon Thames, Sutton, Lewisham, Earlsfield, Worcester Park, Thornton Heath, Mitcham, Sevenoaks, Crawley and Leatherhead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCarshalton Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • LorenzoTalotti Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • kemiwlson Kemi Adeyemi - Wilson (@kemiwlson) reported from Dartford, England

    @ThreeUKSupport You enabled them because I never gave them access so I suspect you work with them I have asked several times you block @MoPlay as I never gave them access so who did @metpoliceuk #KindlyAdvise

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • Claytoncast Paul Clayton (@Claytoncast) reported from Bromley, England

    So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

  • ClaireMcWatt Claire McWatt (@ClaireMcWatt) reported from Bromley, England

    @em167 @ThreeUK help this poor woman pls #datadeals

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • Vanessssaxo Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • mandefieldx mary mandefield (@mandefieldx) reported from Lambeth, England

    Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

  • londonpommie Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • barbicanben Ben Stewart (@barbicanben) reported from Merton, England

    I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

  • rootdev Craig Dibble (@rootdev) reported from Bromley, England

    @ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipThorne9 Philip Thorne (@PhilipThorne9) reported from Manchester, England

    @ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

  • cclarky85 Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • marietemitope_ RIEE 👅 🥳 (@marietemitope_) reported from York, England

    13+ hours later and I still have no service 😡😡😡 @ThreeUK

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • Ben_Redfearn BR (@Ben_Redfearn) reported from Halifax, England

    @ThreeUKSupport not getting any signal in HX1 becoming too regular to ignore

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

  • the_nikip Nicola (@the_nikip) reported from Exeter District, England

    @ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.