3 (Three)

3 (Three) Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Caterham, Surrey, England 12/14/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Caterham, Reigate, London, Redhill, Morden, Croydon, Dartford and Sutton.

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City Problem Type Report Time
United KingdomCaterham Internet
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • JamMad83 James Maddison (@JamMad83) reported from Crayford, England

    @ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    **Guys need help with a @ThreeUK site problem in #Crayford (Thames Rd) Anyone who could help with a contact regarding no thruput for two months on 4G for my friend. No luck from three Cs** @AD_couk @PedroClarke1

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • BedTaker Deano (@BedTaker) reported from Dartford, England

    Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulus12345 Bando Boy (@paulus12345) reported

    @ThreeUK Can you tell me why you’d rather just give free disconnection (and expect me to be grateful for it) than explore why your 5G signal is giving me 0.74mbps of data speed..? Cheaper than fixing your network I guess.

  • Ldw95X xLDW95 (@Ldw95X) reported

    @ThreeUKSupport my data seems to be a little slow at the moment aswell

  • jonandali Thomson & Craighead are striking (@jonandali) reported

    . @ThreeUKSupport mobile coverage deteriorated and 4g gone in Tarvie, Ross-shire. We noticed it on Sunday 27th Feb. It's not total outage, and 3G just about available but there's definitely a problem of some sort. FYI

  • ColinBrown1968 Colin Brown FBII (@ColinBrown1968) reported

    @virginmedia It was just the generic "broadband/tv issues" message that doesn't explain anything. Good job that I have a strong back up system from @ThreeUK to keep connected. I just don't know why you can't send out an email in advance if it is routine/scheduled work.

  • blackburnman04 blackburnman04 (@blackburnman04) reported

    @ThreeUKSupport Had great speeds up until 2 days ago, now for the last two days getting 4g+ with full signal but data doesn't work. I get "No internet connection found". If I send my postcode to you via DM could you please check if there are mast issues at my postcode? Thanks

  • pcockerton Paul Cockerton 💙💛 (@pcockerton) reported

    Finally consumer (hey @threeuksupport) tell me in no uncertain terms I need a PAC code. BUT I"M ON THE THREE NETWORK I say, it won't work. Yes it will, I'm told. I need to call business

  • pcockerton Paul Cockerton 💙💛 (@pcockerton) reported

    @ThreeUKSupport Which is what I expected. So to be clear. When I move a business account (at three) to a personal account (at three) there is no other way but to go via a different network? And the service operator who assured me that this would work.... 🤦

  • R4wli ⭐Mark Rawlings (@R4wli) reported

    @EE It's your pitiful mobile data you need to sort Fortunately don't have my broadband with you at home but in county like this we need reliable mobile service something @ThreeUKSupport seem to beable provide will have to look at switching

  • mcgoo44 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸McGoo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@mcgoo44) reported

    All I wanted was a pac code to port my number, all I got was 1.5hrs of stress, a pay monthly contract changed to PAYG and no number ported Pathetic support from @ThreeUK Currently have 4 mobile contracts with 3, after todays call every one one will be cancelled ASAP. 4/4

  • mcgoo44 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸McGoo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@mcgoo44) reported

    Took out a new contract with @ThreeUK just phoned them to get old number ported to new contract. After 1.5hrs on the phone my old contract has been cancelled, old number is now PAYG (never asked for that) with zero credit, can't make calls or use data 1/