3 (Three) Outage Report in Tolworth, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Tolworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tolworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Tolworth, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Feltham, Islington, Croydon, Hackney, Southwark, Tower Hamlets, Paddington, Wembley, Hammersmith, City of Westminster, Belsize Park, Willesden, Isleworth and Poplar.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
Feltham | Internet | |
London | Internet | |
Islington | Internet | |
London | Total Blackout | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Tolworth, England
Latest outage, problems and issue reports in Tolworth and nearby locations:
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Since then I've spent hours on the phone talking to incompetent foreigners trying to get my money paid back for them continually go over and over the same processes and never call me back
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Derek Turpin
(@thedelboy) reported
@ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom
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Lisa w
(@Lisaw25650181) reported
@ThreeUK can you please tell me why your network is so bad all of a sudden in the G34 area of Glasgow, it’s absolutely horrendous and I use it for work. Complete joke of a company should have stayed with @VodafoneUK wiol be going back soon!!!
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SuperPadMan
(@superpadman) reported
@ThreeUK @ThreeUKSupport been in a chat for 90 minutes, transferred between 3 sets of colleagues and still no one can help with bills? Despite promising the next one can? (3rd time contacting over the same issue)
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MICHELLE PICKFORD
(@Michpickford) reported
@ThreeUK - your customer service is appalling I have a very distressed mother in law who has had identity fraud committed & you have investigated & come to the conclusion the fraudulent a/c is hers!!! Sending debt collectors really!!!!
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Marie Claire Boyle 💙🇪🇺🕷
(@mcboyle) reported
@ThreeUK can get in the bin. £70 data charges for turning my phone to roaming for 5 minutes to send a text via Whatsapp in Tanzania. SEVENTY. QUID. Not to mention they are getting rid of feel at home for Europe/US/Australia. Way to lose a customer after more than a decade.
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Chad
(@chadissacclark) reported
@ThreeUK WHY have you sent me an email to say my Broadband has been cut off because it “hasn’t been paid” I have a Direct Debit set up which you haven’t taken?! I’m in the US currently so can’t contact you over the phone. Message me on here ASAP. Your live chat is never available
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport FYI Three’s Complaints Team (Akash) has resolved the issue. The account is closed and all payments taken by DD will be refunded. Brian
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?
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Phil
(@p26bow) reported
@ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?