BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
-
Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
-
gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
-
gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
-
heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
-
Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
-
Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
-
Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Geoff Goodwin
(@GBGoodwin) reported
@bt_uk What I want is a reliable service i.e. so I don't have to call up every week or two to fix the internet. Who knows when the internet will drop again. It's totally unreliable.
-
Brendan Gaffney
(@bbgaffney) reported
@bt_uk had two engineers in the past 3 weeks come and “fix” my #BT internet, which constantly loses service and flashes orange for extended periods of time. Outrageous. Worst internet provider ever. Do not use.
-
Beth | aloto era 🍑🥧
(@instanaspired) reported
@bt_uk joined BT 24 oct when moved into new flat. Fault with ONT box. Had 6 appointments engineers haven’t shown up for & 3 that have been cancelled because my service is “fixed” even though nobody has been near my flat to change the ONT box. Ridiculous and frustrating service 😠
-
GreyWolf_Sigma
(@dave10259) reported
@JordanNocher @bt_uk Contact @kawasandistro regarding your account issue, to fix it immediately
-
Karen: “I identify as a Goddess 👑”
(@ladylittler) reported
@SP_EnergyPeople telegraph pole next to our house was condemned on 2/10/22 and listed as priority for replacing. Nothing has happened. If it falls on our house…. Never mind we have no @bt_uk phone or broadband either because of it
-
Barry B.
(@basherdrummer) reported
@bt_uk They are indeed but Down Detector says there are BT issues so I just wondered if it could be server issues rather than us?
-
Roland Seddon
(@seddonr) reported
DO NOT TRUST @bt_uk AS FAR AS YOU CAN THROW THEM. CHECK @bt_uk AREN'T FLEECING YOU!!!! BT continue to fleece a pair of terminally ill pensioners. FOR 3 YEARS (!!!!!) where they have originally mis-sold to them and now are failing to deal with the problem.
-
Bob
(@23dmc23) reported
@bt_uk My elderly parents have been without their home phone for over 2 weeks, fault logged with @bt_uk but no feedback received. Resolution date keeps getting pushed back, currently 30.11.22. Hardly keeping the elderly connected!
-
S
(@svvs____) reported
@bt_uk Thank you - my complaint was also closed yesterday with no explanation- and I don't appreciate the notes from the wholesale team saying the engineer arrived when we were not home - this was not the case, I called 3 times on the day of appointment and we were waiting.
-
Roland Seddon
(@seddonr) reported
@bt_uk Check your bills to make sure this bunch of sharks don't fleece you like they've been doing to my terminally ill pensioner parents for 3 years!!!!!! Now they don't help to resolve it either!!!!