BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Willington Quay, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Total Blackout | 18 hours ago |
|
Newcastle upon Tyne
|
Internet | 10 days ago |
|
Gateshead
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
-
Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
-
Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
-
lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
-
Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
-
Michael Chaney (@ChaneyMichael) reported from Dunston, England@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
-
Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
-
Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England@bt_uk can we have an update on the outage Middlesbrough TS5
-
Philip Robinson (@unclenobheadCB) reported from Shiremoor, EnglandFully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
-
Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
-
Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
-
Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
-
gemma liddell (@gemlids) reported from Guide Post, England@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
-
Mark Berry (@Markberry89) reported from Guide Post, England@bt_uk internet is the absolute WORST of them all!!!
-
Andy Brown (@andyb7274) reported from Bedlington, England@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
-
Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
-
Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
-
Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
-
Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
JAMIE (@JAMlEPLAYS) reportedHello @bt_uk I have a 6 month game pass that I need to activate but the option to do so isn't in My BT. Can you help me please?
-
Salacious Skunk (@SalaciousSkunk) reportedPlease avoid #vodafone & #btopenreach they are bollocks. They offer cheaper prices to entice new customers, but treat you like **** after you’ve signed up. Waited in all day to be connected, engineer was a no show, customer service is **** & isn’t understandable. @bt_uk @vodafone
-
Linda (@Linda39934464) reported@bt_uk today we called BT for help. Help was offered in repairing a phone for a vulnerable 93 year old. Nothing happened and she is still without a phone which she needs for hospital, family, neighbourhood support. What happened?
-
kazim (@Mkazz16gmailco1) reported@bt_uk Fraudulent sale by BT customer consultants, miss selling packages to customers. Then forcefully Debiting money customers account. Made complaint with BT. Without resolving My complaint closed. When i called BT customer services. They tried to sell another contract. Really
-
David Leedham (@DavidGLeedham) reportedSo Sue Edmundson from BT @bt_uk uk you say you’ve ‘tried to call me a few times’ to check if my issue has been resolved … How? Mobile? No missed calls! Email? None rec’d! Landline? I was overseas, so that would be pointless, but also no phone attached #LetDown #disappointed
-
super aspie (@SuperAspie52579) reported@bt_uk claim to be the best for coverage but they are really not. If you live in a rural area like I do...you will NOT get a good service. I pay over £100 a month for this ****!
-
HoxaTapestryGallery (@HoxaTapestry) reported@btbusinesscare Can someone please contact us ASAP, you have deleted our phoneline! It was supposed to switch accounts, not end service!
-
Megan Tee ✏️ (@artsngrafts) reported@_reBeccaK @bt_uk That’s horrific. Some guy working for them tried to gaslight me as if it all never happened, despite the constant calls & engineers coming out every single month. There has to be, but they can’t leave you without internet anyway, definitely ruuuuun!
-
super aspie (@SuperAspie52579) reported@bt_uk @bt_uk i give up. I'm cancelling my contract as soon as possible and going with someone else. Extortionate priced for a service that isn't fit for purpose! I'm done. You could install all new cables and equipment in my house and it still wouldn't work! **** YOU BT!
-
Paul (@8gzd8k76nM) reported@RichieUK_TTV @BTCare Most likely was an upgrade to FTTP which requires a new internal box. Either way you’re the nut job who is missing out, get a grip and just have it installed. Or am I right in saying if your boiler broke you wouldn’t have an engineer “invading” your house to fix it? Lemon