BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne, Cramlington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon A Howlett
(@SimonAHowlett1) reported
@bt_uk Hi Craig. It solution is to click the new BTID option and complete with an email (making sure your recovery email is not the same). This isn't clear within any FAQs, or during the process. Hope this helps.
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robin dickinson
(@_robindickinson) reported
Hello @bt_uk I'm trying to organise a PAC code however my call was eventually disconnected following a long period on hold. I'm unable to request the code via MyBT for an unknown reason, could you please advise on the best route to fix this?
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herichards
(@hellizzie) reported
They feel entirely abandoned by @bt_uk after years and years of being loyal customers. Your website is also useless, saying the fault is fixed. It isn’t! Complaint raised days ago and no calls from the complaints team either despite promises of calls on the 4th and 7th
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Victoria Taylor
(@_VTaylor) reported
This issue again of internet cutting off at my PC but fine on other devices, 2nd time having to restart PC! @bt_uk
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Dylan ☭ 🚩🇵🇸🇨🇺
(@DylanBHarper1) reported
@btsport your web player is so bad. Constant buffering, with full internet.
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Matty King
(@MattyKing30) reported
@bt_uk ThanksMatthew King,12a stephenson square, i just recieved a txt for appointment for tuesday,i didnt confirm this with the lady and are waiting for a call off her manager. I need complaints really but if you can help me i'll be happy
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Hentucky
(@hentucky) reported
@bt_uk Yes I do. But because of you. And it's Wednesday. Your company is horrific as I'm am being charged for a service which was mis-sold, and I'm not even connected to your broadband! Your customer service has been appalling and unhelpful. This is affecting my livelihood!
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Ben
(@benwright1989) reported
Mcmanaman calling Michael Owen “Mo” might be the worst thing I think I’ve ever heard on @btsport 🤮
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Stuart S
(@StuartS8) reported
@bt_uk - another really poor experience today…broadband outage so try to use my mini hub but doesn’t work, says no data, 25 mins on the phone to poorly trained staff and still not sorted- think it’s time to change supplier…
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Giles Everitt
(@EverittGiles) reported
@bt_uk I am delighted that following a call with BT today my issue was resolved and I will accordingly make the donation to Ukraine cause. Thanks BT.