1. Home
  2. Companies
  3. BT (British Telecom)
  4. Willington Quay, England
BT (British Telecom)

BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Willington Quay, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, Sunderland, and South Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 9 days ago
Gateshead Internet 10 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Cramlington Phone 1 month ago
Cramlington Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • baldymanali
    Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • WASNAPPER
    Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • JulieGal1234
    Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • QlikStu
    Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • gemlids
    gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • AdvancedIFA
    Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • glne12
    gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • kennydude
    Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Beela26726061
    Beela (@Beela26726061) reported

    @bt_uk BT not to be trusted. Still without internet/landline. Messaged BT on 4th and no response. Customers should get a free upgrade or a dongle if it's taking this long. Awful seevice

  • Beela26726061
    Beela (@Beela26726061) reported

    @bt_uk How about fixing my connection? Without internet since 2nd and had 5 fix dates delayed, been told to upgrade to Halo when I don't want to be stuck with BT for another 24months! Awful service! Won't provide a dongle or compensate for additional costs incurred

  • congacraig
    Craig Wakley (@congacraig) reported

    Does anyone else have any issues watching @BritBox_UK through their @bt_uk TV? Mine is so temperamental, won't load or play a lot of the time

  • joe_yer99
    Joe Fae Glesga (@joe_yer99) reported

    @bt_uk "Sorry sir, theres nothing i can do. BT at not at fault here". YES YOU ARE. 50 minutes later on the phone. Sorry sir, looks like an issue on our system. We will get tat fixed by tomorrow.

  • joe_yer99
    Joe Fae Glesga (@joe_yer99) reported

    @katiec1314 @bt_uk I think its because he didnt know what the problem was. He was adamant it wasnt BT's issue. I said it was, I want to complain..... 40 minutes later on the phone.. Ah yes, i see the problem sir. Its our system.

  • Nod641
    Nod64 (@Nod641) reported

    @joe_yer99 @bt_uk They're shite. Ditched them years ago and would never go back.

  • joe_yer99
    Joe Fae Glesga (@joe_yer99) reported

    @ElCapitanC @bt_uk There was an old order on my line that was stopping me from moving to another provider. The other provider sent me to BT. BT , Nah, nuffink to do with us mate. Your line is fine... Pfffft. Something is in the pipeline to fix it now.

  • shaneduds
    shaneduds (@shaneduds) reported

    @bt_uk Help? I called customer service for help and i was told sorry like 173782 times, cant imagine there would be much help to begin with smh

  • ShegoXa
    Sxa (@ShegoXa) reported

    @bt_uk Why are you so ****….?

  • BCCletts
    Rt Hon Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @joe_yer99 @bt_uk All done as best value, using a chat bot which has a rigid suite of algorithms, to ditch the costs of a real people service @NationwidePress have changed their online messaging to an exactly similar system, with no options to bypass with a freeform message