BT (British Telecom) outages and service status in Willington Quay, England

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willington Quay, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Blyth, Wallsend, Seaham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	6 minutes ago
Sunderland	Internet	1 hour ago
Washington	Total Blackout	3 days ago
Blyth	Internet	4 days ago
Wallsend	Phone	5 days ago
Newcastle upon Tyne	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

• 
  Alastair Smith (@baldymanali) reported 2 minutes ago from Gateshead, England

  @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

• 
  Trevor Sharkey (@trevstanley) reported 4 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Harry Barham (@HarrymBarham) reported 6 minutes ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 9 minutes ago from Cramlington, England

  @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

• 
  sewellpaul@lfc (@SoSureSewell) reported 9 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  Tamara Watts (@timtamw88) reported 16 minutes ago from Blyth, England

  @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

• 
  andy (@andydeltic) reported 17 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  Jonpaul Heron (@TVBCJonpaul) reported 19 minutes ago from Newcastle upon Tyne, England

  Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

• 
  Josh Banyard (@joshybanyard) reported 26 minutes ago from Longbenton, England

  As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

• 
  🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported 29 minutes ago from Ryton, England

  @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 30 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  MrsP (@MrsP1001) reported 33 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  BRYAN HEYWOOD (@DUDSY31) reported 37 minutes ago from South Shields, England

  @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

• 
  Andy Brown (@andyb7274) reported 38 minutes ago from Bedlington, England

  @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

• 
  Graeme Wilson (@graeme_i_wilson) reported 38 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Karen Brown (@kphilchris) reported 39 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

• 
  Andrew Davis (@andrew14ad) reported 42 minutes ago from Newcastle upon Tyne, England

  @msmith850 @btsport Never in doubt they are back

• 
  davidnufc22 (@1ONEBOBBYROBSON) reported 50 minutes ago from Dunston, England

  who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

• 
  Master Debonair (@master_debonair) reported 51 minutes ago from Boldon Colliery, England

  @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

• 
  Stuart Wannop (@QlikStu) reported 59 minutes ago from Walker Gate, England

  @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 40 seconds ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 1 minute ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  Stockport871 (@stockport871) reported 3 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  DemonicSuccubus (@MissSatanism) reported 4 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  markdann. (@mrkdnnx) reported 9 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Mark Haynes (@IQuitMuskspace) reported 10 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 11 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 11 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  ems7 (@ems7) reported 13 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  bakerbird  (@cakey12) reported 15 minutes ago

  @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave