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BT (British Telecom)

BT (British Telecom) service status in Willington Quay, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Willington Quay, England

The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.

CityProblem TypeReport Time
Blyth Total Blackout 3 days ago
Newcastle upon Tyne Internet 12 days ago
Gateshead Internet 13 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Cramlington Phone 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • kennydude
    Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • WASNAPPER
    Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • baldymanali
    Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • AdvancedIFA
    Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • KRISKROS5
    Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • QlikStu
    Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • gemlids
    gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • glne12
    gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • unclenobheadCB
    Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NeonGenesis87
    Neon Genesis (@NeonGenesis87) reported

    @bt_uk I've lived in my area for over 1 year and never had any trouble with internet connection, but, the past few days have been really bad. I was wondering if anyone could look into this for me? It's making WFH really difficult. I'd appreciate any information on this, if possible.

  • NMAFrance
    Nathalie France (@NMAFrance) reported

    @bt_uk Broadband's been down since Thursday. Any update on when it'll get fixed. Makes WFH all but impossible!

  • boudicca99
    Boudyka (@boudicca99) reported

    @bt_uk is the internet in Nottingham area down. please confirm, switched to mobile to tweet....connection is up but appears to be intermittent or very very slow. Ta

  • En3o_
    Enzo Faranda (@En3o_) reported

    @bt_uk Hey guys, I'm having issues with my phone when I try and make calls I'm getting, "Sorry, the system is busy, please try again later" Any ideas what I could do / how to check this is an issue?

  • jacobcrookk
    Crook (@jacobcrookk) reported

    @btsport fix your WiFi please I’m lagging

  • theoilguru
    Ben Rush (@theoilguru) reported

    @BTCare it’s come to our attention that our landline no longer works. We’ve had problems previously and our neighbours had this problem recently

  • jacobcrookk
    Crook (@jacobcrookk) reported

    @bt_uk fix your WiFi I’m lagging

  • lynnehall
    🔰LynneHall🔰#GlazersOut (@lynnehall) reported

    @bt_uk Thanks.Just feel sorry 4 pensioners who don’t want internet/can’t afford it & are confused by smart phones.They just want landline only but the new system doesn’t allow that.Even if they fork out for internet, when it goes down, they’ll have no phone 4 emergencies #BTDigitalVoice

  • I_CERBZ_I
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Daz🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@I_CERBZ_I) reported

    Hey at @bt_uk @OpenreachHelp my internet has been down for over 6 hours. When will this be sorted? Received a text at 12:18pm saying it was sorted and its not. I have reset everything multiple times and still no Internet

  • kimtendo64
    𝕂𝕚𝕞𝕞𝕪 :𝕡 (@kimtendo64) reported

    @bt_uk Done. Pls help me Scott, I’m trying to build a sick castle on Minecraft and get disconnected every 5 mins