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BT (British Telecom)

BT (British Telecom) outages and service status in Willington Quay, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Willington Quay, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Willington Quay, England

The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.

CityProblem TypeReport Time
Blyth Total Blackout 4 days ago
Newcastle upon Tyne Internet 13 days ago
Gateshead Internet 15 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Cramlington Phone 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • unclenobheadCB
    Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • Markberry89
    Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • WASNAPPER
    Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • gemlids
    gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • KRISKROS5
    Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • QlikStu
    Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • kennydude
    Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • AdvancedIFA
    Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gu5113
    gu51 (@gu5113) reported

    @btbusinesscare No this my home account which is useless! Working from home was hopeless and in general we get a very poor service! There is only my wife and I in the house but if one of us is on the internet the other can’t do anything! I upgraded to Halo and now pay more for a poor service!

  • Windsurfer49
    Steve Wicken (@Windsurfer49) reported

    @bt_uk BT Failure, we have had no broadband or telephone service for 3 weeks in the RH19 area. Despite numerous calls to BT & Openreach who from my experience do appear able to communicate with another are incapable of providing an engineering fix. This not an isolated case.

  • avascottcreates
    Ava Scott (@avascottcreates) reported

    So @MoneyBenjamin watching Monday Night Raw live this morning on @btsport was an epic fail. You need a BT ID. And you can't get a BT ID without a BT landline and post code. AND if I did have those things, they'd have to mail it to the account holder. Am I missing something? 😕

  • johnrobinson07
    John (@johnrobinson07) reported

    @bt_uk @bt_uk Yes I managed to cancel. Frustrating as I had six good years but can get better deals elsewhere and without really trying to hard or being persuaded to stay.

  • swanseasurfer83
    Paul (@swanseasurfer83) reported

    @bt_uk I’m a customer and have checked all morning. No such offer on my page - why am I not eligible?

  • karltheref1983
    Karl Bainbridge (@karltheref1983) reported

    @bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out

  • Pravanjot
    Prav (@Pravanjot) reported

    @bt_uk can someone tell me why you are taking money out my account when I’m jot a customer of yours

  • jazTim32
    JT (@jazTim32) reported

    @bt_uk Forgot to ask, as I’ve now cancelled bt does this automatically cancel my now tv addon that I had with the entertainment package?

  • glassortwo
    andrea ashcroft (@glassortwo) reported

    @bt_uk after a good start yesterday re fibre, I have had no further communication anyone have any idea what’s going on this situation! This is getting worse by the minute and I didn’t think that was possible, 1st order opened May, 3 closed down and 1hr 52 on the last phone call !

  • BRBostock
    Ben Bostock (@BRBostock) reported

    @bt_uk Thanks Claire, I've since found out there's a major service outage.