BT (British Telecom)

BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willington Quay, Borough of North Tyneside, England 01/27/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willington Quay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Garlfcspriggs11 SPRIGGSY G,LFC 💯 (@Garlfcspriggs11) reported

    @Here4Noticias @bt_uk England are **** end of

  • mpratley Martin Pratley (@mpratley) reported

    @bt_uk failed FTTP install today apparently there is blockage that needs clearing @OpenreachHelp say October before it will be sorted surely can’t take 4 months to sort? I’d understand if I was in a city on a major road but I’m only in a village on a small street, help!

  • trumpetee Erin Trumper (@trumpetee) reported

    @bt_uk I was promised a phone call this afternoon at 4pm to clarify when an engineer would connect our line. I did not receive a phone call. We are still waiting impatiently for a service we pay for but are not receiving. Very frustrated now. 😤

  • neil4jules 🦓 Neil Walsh 🐝 🇪🇺 (@neil4jules) reported

    @btbusinesscare Staff are waiting after hours for engineer. Still. The fault was reported at 1400 yesterday. I think the public need to know just how poor the service from yourselves is in this area. Once resolved we will push for a written apology to share with patients. Unforgivable.

  • CoffinGlynis Glynis Coffin (@CoffinGlynis) reported

    @bt_uk I have an appointment on 15th. But don't hold out my hope. I'm a new customer but order number Id =HMNAAZZZZ09001436787. I've had no home Internet since 15th of April. 3 months is a huge wait. Now the mini hub has gone wrong after 4 days.

  • JoeNicholson10 Joe Nicholson 🙂 (@JoeNicholson10) reported

    @bt_uk What a load more of made **** by the globalists to divide us

  • buildermanu Phil Gibbs (@buildermanu) reported

    @SarahPlumleyUK @bt_uk Surely BT are simply showing support for some footballers who were horrifically abused by their own so-called 'supporters'. Maybe I'm missing something, but how are they 'eating themselves alive'?

  • johnellison John Ellison ,💙💚 🇵🇸 BDS- Woke Blues Guitarist (@johnellison) reported

    Hi, @Bt_uk seeing as @EE seems to have stopped working, can I simply put my old SIM in my new phone and remain a BT customer?

  • JamesLe96238330 James Lee (@JamesLe96238330) reported

    @bt_uk When u are in the lime light u have to take the good with the bad u will never stop it that's the society we are living in all type of races In this coutry now and getting worse teenagers have no idea about law and order and neither do there parents there will be rioting soon

  • l1ckndribble L1ckndribble (@l1ckndribble) reported

    @bt_uk All players tried there best bar Harry kane he should retire from international football and sounthgates very poor management David Beckham or Wayne Rooney would of done a better job as manager.