BT (British Telecom)

BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willington Quay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willington Quay, Borough of North Tyneside, England 03/02/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willington Quay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willington Quay, England

Latest outage, problems and issue reports in Willington Quay and nearby locations:

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RupertPontin Rupert Pontin (@RupertPontin) reported

    @SkyUK I want to cancel my contract. I have been unsuccessful in contacting you as you are too busy to respond or talk to me. My bill has almost doubled in 2 years. Love the TV service, not the price. Help me cancel!! What do I have to do !! It was easier to cancel @bt_uk

  • joffwalters Joffbob (@joffwalters) reported

    Your app and website login is an absolute disgrace @btsport It keeps saying incorrect email and password when you enter the correct details. Even when you set a new one up it works for a day or so then boots you out and you need to reset it again. What a waste of money.

  • WarrenBonathan Warren Bonathan (@WarrenBonathan) reported

    @btsport I’m just being lectured at, I came to watch the football please treat me like an adult.

  • sam_eagles1 Sam (@sam_eagles1) reported

    @bt_uk how do I cancel the BT Sport monthly pass? Your website makes it impossible to find.

  • horsie919 Horsie 🐴 (@horsie919) reported

    @KnifedByKang @SkyUK @bt_uk man that sucks... hope they'll compensate or fix it soon for you!

  • RyRy180 Ryan (@RyRy180) reported

    @btsport your app isn't letting me connect to my tv, can you help?

  • itsnoskoo Ember (@itsnoskoo) reported

    @bt_uk your WiFi is absolutely horrendous, my router keeps turning green constantly and i can never get a good connection. your speeds are absolute crap and at this point im tempted to throw the box away and stop paying the contract. fix your crappy service or im not paying.

  • Parker_Seb21 Seb (@Parker_Seb21) reported

    @bt_uk Well it seems I’m out of contract for my BT Sports with Hd so you’ve just lost that as a result of your underhand and extortionate price increases. My broadband will be next. Treat customers like crap & don’t be surprised when they leave in droves.

  • martamaywhovier ******🌻 (@martamaywhovier) reported

    @WeAreOpenreach I need help urgently. @bt_uk have been trying to book an engineer to come out but Openreach haven’t cleared the order and keep rejecting the call outs. Can someone tell me why this is happening? All my neighbours have BT. 4 weeks without internet now. It’s a joke.

  • simonewell Simon Newell (@simonewell) reported

    @crazycatlady214 @btsport No problem Louise so sad both have been taken off air let’s hope somebody else takes the shows I will keep an eye to see what happens. I know it’s not the same but both shows have Podcasts with full show each day.