BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alvin Fowler
(@alvstar1984) reported
@bt_uk are there internet connection problems in London this morning or is it just me? I’m in West London. #bt #hammersmith #btbroadband
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Tyson
(@tyjro) reported
@bt_uk - Internet going up and down this morning- more down than up. Mini hub sent out as part of "Halo" previously is now showing "Invalid SIM" and "BT Wifi" is dropping out too. Please help!
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Louise jay
(@louisejay89) reported
@bt_uk hi we have no phone line or broadband connection at the moment, the service checker cant recognise our phone number. Thanks!
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NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk To be honest Catherine I'm at my witts end. I don't want to keep asking for a hub if the issue is external.. If BT think it'll be a good idea, then please send on. 👍
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Laura
(@LauraF7x) reported
@Varcs @bt_uk Elderly woman on her own should be a priority regardless of the pandemic, that makes it even worse. Sort it out BT!!! Terrible customer service
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Paul Flood
(@PaulFlood89) reported
from
Dublin City, Leinster
@danawhite @TheNotoriousMMA Disappointed Irish UFC fan with no way to watch #UFC257 as @btsport (who have the event exclusively) have Zero interest in accommodating fans living in Ireland (who don’t have Sky TV). This needs to be fixed so this **** doesn’t happen again. #UFC
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David (THFC) Butler
(@David_butler666) reported
@BTCare not the best start to our BT contract. All plugged in and activated yesterday and still have no Internet! And now told we have to wait another week for an engineer. Trying to home school 3 children is a nightmare! Please help!!!
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Marty harris
(@Martyha52401106) reported
@bt_uk everybody is also busy not just you you must have call back if you are not taking a call from customer within 10 minutes
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3Sixty Luxury
(@3SixtyLuxury) reported
@bt_uk impossible to get hold of anyone in order to cancel contract. Happy to sign you up, but make it impossible to cancel!!
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Andrew S
(@andrewjsingi) reported
@bt_uk I've just ended my contract early with yourselves due to poor speed and reliability issues (by mutual consent) How do I apply for this £100?