BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Willington Quay, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 9 days ago |
|
Gateshead
|
Internet | 10 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Philip Robinson (@unclenobheadCB) reported from Shiremoor, EnglandFully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England@bt_uk can we have an update on the outage Middlesbrough TS5
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gemma liddell (@gemlids) reported from Guide Post, England@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Mark Berry (@Markberry89) reported from Guide Post, England@bt_uk internet is the absolute WORST of them all!!!
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Andy Brown (@andyb7274) reported from Bedlington, England@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Gavin (@mattygavin1979) reported@bt_uk I am trying to order BT sports monthly pass I have tryed multiple cards which have all worked previously and am being told my card has been declined. Is there a problem your end?
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😎Keith Harris😎 (@klharris30) reported@bt_uk I have taken the BT Sport app with Plusnet. I got the page saying you have setup my BTID, and an activation email. I click on activate now but it says allow at least 5 minutes before doing so and also ‘there is a technical issue’. I don’t have the ID and I can’t activate.
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HH (@hoppinghaggis) reported@bt_uk Not a new property or been recently updated and have just checked, it is def listed on the royal mail site. No other websites have issues with the address. Is there a way to report the fault?
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Dave Lockyer (@dailockyer) reported@btsport @btsportrugby Someone please go and rescue this poor ref in Edinburgh. Give him a nice cup of tea and a baguette.
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Alex Hudson (@ealexhudson) reportedHaha, @BTCare is apparently "Closed" despite being verified and @bt_uk is where it's at. Can't even get socials support right. Meanwhile my online complaint is being transferred to a super because "it has to be actioned or closed". If BT actioned the cancel, I wouldn't complain.
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Gordon McCabe (@DrGordonMcCabe) reportedBought a BTSport Monthly pass today to watch the Champions League final. But I couldn't cancel the monthly renewal. You can't cancel until the payment has been 'processed', which unlike other websites, they claim can take 24-48 hours. @btsport have always been scam merchants.
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Craig Mackay (@mackaycs) reported@Plusnet Hello, could I cancel btsport please?
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AJ (@andymiles747) reported@NathanHeaney @btsport @RoryJDelap Should of given you 45 today because so far we’ve been dog **** 🙈
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Tina Reynolds (@tinamreynolds) reportedTold I'd get a call back from @bt_uk between 2pm and 4pm today. Obviously, they didn't call. So I called them. Apparently, I now need to wait to Monday before anything can happen. Does anyone know how long you need to be without service before the contract counts as breached?
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Arielle88 (@Carolyn55958218) reported@bt_uk Lynette in ‘Customer Team’ has emailed but only to say phones are in transit! by Snail Mail I think! No communication from BT so when I chased I asked for next day delivery like many other companies can manage but apparently BT can’t do that! Do you even have phones in stock?