BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Jannels
(@DaleJannels) reported
Waited at home yesterday between 1-6pm for @bt_uk to fit fibre ordered on 8th Feb. Despite the confirmed emails/texts - no show. The appt cancelled for the 3rd time...and no update sent! Customer service is appalling. Can someone own this and resolve please? #bt #openreach 😡
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curtis
(@curtis80061170) reported
@bt_uk Is bt down in Cumbria my router is orange too
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Beena Mistry
(@b3ena) reported
@bt_uk NO INTERNET SINCE SATURDAY WHEN YOU CUT ME OFF… IVE UPGRADED MY SERVICE WITH YOU RIDICULOUS 🤬
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Muzzy
(@muzzy024) reported
@bt_uk Broadband down
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Suzanne 🐝💙💫
(@1SuzanneDonovan) reported
from
Manchester, England
@bt_uk hi, my elderly mum’s phone line is down. How can I report it?
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🌸🐾originalkitten🐾🌸
(@originalkitten) reported
Joined .@EE & .@bt_uk cause .@virginmedia customer service are atrocious. EE have sent me a bill TWO DAYS after the account was opened. Breaking the law they have taken a total of 106 out of my account two separate times - two lots of £53.99. They now want £20 on 21st. 1/
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stilldgㅤㅤㅤ
(@stilldg) reported
@bt_uk Hi, I have been trying to get full fibre for over a year now. There are two addresses referencing the same property, and I have been in contact to resolve this but I never heard back when they said they would contact me
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Kathie
(@Kathie75) reported
@bt_uk can you please give me an email address for someone I can email regarding a billing issue and returned equipment? I’ve spoken to 3 people in customer services but the issues are still unresolved. Thanks
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Ian Pennock 🏴🍺⚽️🏁🏈 🏉🏎🏍
(@Ian_67) reported
@bt_uk Well your advisor in Cardiff has just told me I don’t need one as fault is exchange end. Why are you communications so poor for a comms company? For what you charge the service is diabolical
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Seb
(@Parker_Seb21) reported
@bt_uk Disgusting that despite being in mid contract you have increased your prices but then won’t allow customers to cancel as a result. Terrible company and one I will leave as soon as I am able never to return 🤬 #scam