BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Law-Green
(@MrLawGreen) reported
@bt_uk No I haven’t I’ve decided that the best way to fix this is just to stare at it instead!
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk The last we heard was they would now come tomorrow morning. Not sure if I believe them There is never a reason given for them not turning up which is just plain rude. I’m not sure if it is openreaches fault or BTs but the end result is the same
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Jonny H
(@MancJohnson) reported
@keetmufc @bt_uk I’ve had the same with @TalkTalk they dont give a **** mate
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Isaac Birchall Creative
(@isaacbirchall) reported
@bt_uk Hi - Currently on with one of your engineers now who is trying to charge us £25/half hour for tech support. This is a BT issue as when we're connecting in we're not being assigned our static IP by your DHCP server.
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Bradley Carson
(@Brad_Carson1998) reported
@bt_uk An absolute joke of a company! Offered my family member a service to combine her sky to BT and she didn’t have to do nothing. BT didn’t cancel her sky contract and got billed from February, and now they’ve said they aren’t refunding! JOKE!
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Stewart Connell
(@warthoghk) reported
And @bt_uk customer service said they cannot do anything about it and unless I buy an upgraded package I have to deal@with poor internet: they even installed it wrong and took 2 weeks to even get it working. This package needs to be removed.
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PJMosely
(@PhillipJMosely) reported
@bt_uk Lost all broadband cannot get to speak to anyone and as you’ve taken away my landline number I cannot check my line for a fault do you have any faults in Cambridgeshire Duxford area? Yes it’s me again ! The disabled customer you constantly turn off?
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Dave Epps
(@eppsy75) reported
@bt_uk hi I’ve been waiting to be credited into my account it’s been a week now and I’ve still not received anything can you help please.
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Alexander
(@KaymakAlexander) reported
Twice this month I’ve waited for a @bt_uk ‘engineer’ who never arrives. But I’ve still got a little dissatisfaction to look forward to today; when the person I scheduled the appointment with doesn’t call me, as promised, to ensure the engineer came, & solved the issue.
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Stewart Connell
(@warthoghk) reported
@bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!