BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Washington, Newcastle upon Tyne, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pickled Tiger 🐯
(@PickledTiger_) reported
@bt_uk Says there is an incident in my area till tomorrow. Now considering I work from home this ain't gonna fly @bt_uk. So tell me what you're gonna do to fix this.
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hello-klol
(@hello_klol) reported
Trying to do urgent work and being let down yet again by your service @BTGroup @bt_uk
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Kisrah
(@Kisrah) reported
@bt_uk Thanks for the reply. There have been various issues. It is being looked into, and someone is coming out to install next week. Hopefully this will be the last time!
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Jaqui Lindridge
(@JaquiLindridge) reported
@bt_uk How do we escalate an recurrent outage problem and get beyond near daily calls to your fault line which is simply not progressing a resolution?
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Jen West
(@jen_ewest) reported
Appalling service from @bt_uk. Been without fibre broadband for 7 days now. Unbelievably, told by a service rep that the service we pay for can experience outages at any time for any duration and we are not protected due to Ts and Cs. 1/2
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Danni Powell
(@DanniPowell71) reported
@bt_uk Shocker! No known issues in your area Not really never ever known it say any different even when I have a confirmed problem...
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Kris Speechly
(@SpeechlyK) reported
from
Taunton, England
Customer service from @bt_uk today was brilliant 👏🏻
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Kisrah
(@Kisrah) reported
Getting absolutely pissed with @bt_uk now. Still not connected over a month later. Already billed once with no service. Another bill ready. Three engineers and no installation. Now trying to charge £130 to send another out! 🤬
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MK
(@MKuraidees) reported
@btbusinesscare Hi, My broadband isn’t working, I called twice to set up an appointment with one of your engineers and the customer service department promised me to fix the problem asap, yet the problem isn’t solved, I’m staying without internet for two days!
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Jen West
(@jen_ewest) reported
Only way to have service resolved is to upgrade. No end date for resolution and no one actually seems interested in helping us. Just happy for us to sit and wait in isolation at great expense and stress. Embarrassing @bt_uk 2/2