BT (British Telecom) Outage Report in Willington Quay, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington Quay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willington Quay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Willington Quay, England
Latest outage, problems and issue reports in Willington Quay and nearby locations:
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Williams
(@oneofthoseidoh) reported
@bt_uk on hold for ovef an hour this morning and then you cut me off. 4 hrs trying to sort a problem that should take 5 minutes. I give bt nearly a £1000 a year. Today I will be ending our families +40 year association with bt. Had enough.
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Jane Golby
(@weymouthwoman) reported
@bt_uk Appalling service again from BT as you send the wrong engineer for the second time on the same job! I’m told I have to wait till 21 Dec for broadband now despite having booked well ahead of my house move. Total failure of systems and simple listening
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cardiffbhoy
(@stephenrcardiff) reported
Ok @bt_uk . New fibre 1 installed today and now we have no Wi-Fi upstairs ! Can we cancel if this isn’t sorted ?
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Sally Cooke
(@sallysewandso) reported
@bt_uk I am checking whether my return has been processed. But in the interests of fairness and good customer service I would like reassurance that BT will review systems so that no customer is charged for a problem (delay in returns processing) that is not of their making. Thanks.
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Rosie
(@CatriRose) reported
@BTCare I spent 1hr 20 on the phone last night to your colleagues who were trying to fix the Now TV package I have paid for. I was told I would receive a text today confirming it was fixed but have heard nothing. Pls can you help?
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Tra la la
(@Tra8219) reported
@bt_uk Hi, In the past two days my internet has dropped out at least 10 times. Is there a problem in the CT9 area?
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Karl Wardlaw
(@KarlosW) reported
@bt_uk Hi on some channels which should be freeview we're getting v poor signal. Have restarted box,retuned channels and checked aerial connection properly all to no avail
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Nathan Kleyn
(@nathankleyn) reported
@bt_uk I've tried to call to cancel my broadband contract but your customer service line just says there's a problem and they can't connect me. Given that cancellation is time-sensitive, and BT doesn't seem to offer any other way to do this, what options do I have?
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Clare Wilkins
(@ClareMWilkins) reported
Yellow card retracted @bt_uk Mini hub arrived. Everything crossed for full telephone and internet service resumption tomorrow
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Eden Gem
(@edengem) reported
@bt_uk Hello - can you help. My mother’s landline isn’t working; she’s 89, slightly deaf and isn’t online. It seems there’s a 2-day wait to fix when I checked; she has hospital calls this wk so can you expedite plse?