BT (British Telecom) outages and service status in Wateringbury, England

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wateringbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wateringbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Chatham, Gillingham, Swanley, Royal Tunbridge Wells, Maidstone, Cranbrook, and Sevenoaks.

City	Problem Type	Report Time
Rochester	Internet	2 days ago
Chatham	Internet	7 days ago
Gillingham	Wi-fi	9 days ago
Chatham	Internet	15 days ago
Swanley	Internet	16 days ago
Royal Tunbridge Wells	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

• 
  Paul Hicks (@hicksy15) reported 4 minutes ago from Sutton at Hone, England

  I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

• 
  Sarah Coburn (@sarahcoburn) reported 6 minutes ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Pete (@PeteMcCaffery20) reported 7 minutes ago from Rochester, England

  @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

• 
  DaveB🇧🇼 (@DaveB_mcfc) reported 13 minutes ago from Longfield, England

  Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

• 
  Seb St John (@SebStJohn1) reported 14 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Alister FULTON (@baldybeardyguy) reported 14 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Kevin C (@kevcorb) reported 16 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Michael keetch (@KeetchMichael) reported 19 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  aimee (@aimee_bennett97) reported 20 minutes ago from Sutton at Hone, England

  @bt_uk our phone line is down, says on the front of our phone “no line” help please

• 
  Queen Cooky 🗝 (@cookyh) reported 21 minutes ago from Leigh, England

  Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

• 
  Helen Deller (@helsdell) reported 22 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  George and Karen Bowles (@BowlesAnd) reported 26 minutes ago from Tonbridge, England

  @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

• 
  Seb St John (@SebStJohn1) reported 27 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  lorraine langridge (@lorraine_acorn) reported 33 minutes ago from Longfield and New Barn, England

  @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

• 
  Stuart B (@stubro1970) reported 35 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Seb St John (@SebStJohn1) reported 37 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Graham Allen (@original_addick) reported 42 minutes ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  Samuel Butler (@trip285) reported 44 minutes ago from Sutton at Hone, England

  Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

• 
  Laura Ring (@mrslring) reported 45 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Tom Guy (@TomGuy93) reported 57 minutes ago from Gillingham, England

  @Im_Standards @JosephHayes_ @btsportfootball @btsport @btsportscore @premierleague @chris_sutton73 @RobbieSavage8 @themichaelowen @jjenas8 @Robbie9Fowler @julesbreach @SamJohnHaines Ahhhh shit I didn’t even think of Aguero, I’d maybe even take Rooney out for Sergio then 🤔🤔🤔🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Chenery (@Krisp06) reported 7 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 7 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Sebastian Colt (@Red_Rescue) reported 10 minutes ago

  @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

• 
  Asif Rana (@HounslowParking) reported 14 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  CARL ROBINSON (@CARLOSUK01) reported 15 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  Ben Thompson (@BenBonj) reported 17 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  John O'Connor (@thereal_JOC) reported 19 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Steph Murray (@DerekDonkey1977) reported 24 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Simon Bowler (@simonjbowler) reported 25 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Steph Murray (@DerekDonkey1977) reported 25 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices