BT (British Telecom)

BT (British Telecom) Outage Report in Wateringbury, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wateringbury, Kent, England 01/17/2026 06:05

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wateringbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Gillingham, Swanley, Royal Tunbridge Wells, Maidstone, Rochester, Sevenoaks, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomGillingham Internet
United KingdomSwanley Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyGothika1990 Kirsty Yeoman (@LadyGothika1990) reported

    @bt_uk I never would have left my previous provider who was half the cost of yourself for the same 4mbs, but your company lied to me, telling me it wouldn't be long until fibre was installed. It's been nothing but a battle with you all since then. 2016 to 2021 been waiting for fibre.

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    To the @btsport @SkySports w@nkers that rip of your Scottish customer, go watch Hibs sing sunshine in Leith...f#ck your plastic Scottish football bashers

  • gary_robertson Gary’s Tweets 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gary_robertson) reported

    @bt_uk When are you releasing software update to resolve 2.4gh and 5gh conflict issues. ? Had new WholeHome for few weeks inc x2 discs and have to reset system EVERY DAY. Package is not fit for purpose. Read in net common issue and needs update ?

  • Grav1968 Andrew Gravett (@Grav1968) reported

    @btsport @btsportfootball So where has the caring for the fans gone to since you were all so worried along with the @premierleague about the ESL? 7:45ko on Saturday night is as bad as 12:45 especially for away fans. Joke.

  • thejeffnorton Jeff Norton (@thejeffnorton) reported

    @bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.

  • Evyken Evy Caluwe (@Evyken) reported

    @bt_uk Hi BT, can you teach your staff some manners please? I did a quote online and have been receiving several marketing calls since which I don't want. I made this known and was told I shouldn't have done a quote online, way to go BT, lost a customer before even joining

  • glen2604 Glen Stewart (@glen2604) reported

    @bt_uk We have contacted customer services several times and basicaly you sold us fibre 2 broadband to be activated on 26th April and yet we still haven't able ro get it because od capicity issues.

  • AtypicalDavid David P Hunt (@AtypicalDavid) reported

    @bt_uk No problem. When do you think you'll be able to get the information by?

  • ChrisCorns1979 chris corns (@ChrisCorns1979) reported

    @bt_uk @fzrkev Hi @bt_uk same issue, Ge001 error on Oppo Find X2 Pro. Just started today. Been fine previously. Tried reinstalling

  • NicolaAWrites Nicola Ashbrook (@NicolaAWrites) reported

    I mean why this isn’t getting resolved?? We have phoned many, many times. We have raised a formal complaint which you have closed without our consent. This is a really, really ****** service @bt_uk /3