BT (British Telecom) Outage Report in Wateringbury, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wateringbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wateringbury, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Rochester, Chatham, Royal Tunbridge Wells, Gravesend, Maidstone, Sevenoaks, Gillingham, West Malling, Dartford and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
||
| Rochester |
Internet | |
| Chatham |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Gravesend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wateringbury, England
Latest outage, problems and issue reports in Wateringbury and nearby locations:
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John D Harrison
(@jackdusty22) reported
@bt_uk They could not help me.
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Kumaraguru Kumar
(@kumaraguru27) reported
@bt_uk Hi, it’s still an issue! No internet connection for past 1 week.
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Tor
(@Tor2675) reported
@bt_uk 16 days and counting with no internet/ broadband or landline. Denise in Doncaster, Mitchell in Cardiff and Sean from Ireland #useless. Jordan the engineer, who said he would be back and was never seen again.#lies. We need a hoist. We need an engineer NoW
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BadAssSmith30
(@badasssmith30) reported
@btsport please fix your signal problem
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Ben Coleman
(@BenCodeGeek) reported
@liamfoneill @bt_uk @OpenreachHelp Right! Openreach seem to give both BT and end customers the run around, basically doing whatever they want with no regard to the impact to customer
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Liam F. O'Neill
(@liamfoneill) reported
@BenCodeGeek @bt_uk I order regular copper broadband in AUGUST. Still waiting. It's awful how @OpenreachHelp have a monopoly and won't directly talk to end customers.
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Kyle
(@KyleAGutierrez) reported
@smooyacs @virginmedia @bt_uk They want you to log into your router to find incoming traffic from foreign IP's, find out what ISP owns it and contact them directly to tell them to stop their customer from ddosing Bit much to ask a customer to do that themselves I think lol. Good luck getting a response
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Peter Stuyvesant
(@EatTom01) reported
@DJJ246 @bt_uk They’re shitbags them mate. They sent us a tv box cos the sports app wouldn’t work. Then Extended the contract for another 18 months without telling us. Had us paying £90 for the top internet they couldn’t meet and said it was our fault. Virgin can. **** them off as soon as
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April Edwards
(@TheAprilEdwards) reported
@BenCodeGeek @bt_uk Not to brag, but @virginmedia have been a bazillion times better. I've had some customer service issues with them, but getting going and ongoing service is 10x better than BT. I'm happy I have a choice.
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VJRB
(@Weerthepeople) reported
@NaomiMcburney @virginmedia Everything about the Virgin media experience is terrible. Try @bt_uk