BT (British Telecom)

BT (British Telecom) Outage Report in Wateringbury, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wateringbury, Kent, England 11/24/2025 20:20

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wateringbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Longfield, Maidstone, Rochester, Chatham, Royal Tunbridge Wells, Gravesend, West Malling, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonbridge Internet
United KingdomLongfield Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomRochester Total Blackout
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulaDoherty864 Dr Paula Doherty (@PaulaDoherty864) reported

    @bt_uk I appreciate your reply. Spoken at length with 3 different people, but no resolution - just a hard line stance with no attempt at customer service (after 30+ years of you having our custom).

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    @bt_uk I was looking into why Lothian Broadband are the only company to offer me full fibre at 1gb download speed. Will BT be able to offer me this in the near future? Is there a period when another company owning the fibre cables allow BT onto their network?

  • TimHolmes71 HolmesyT (@TimHolmes71) reported

    @bt_uk But you are my provider…why can’t you tell me? I have been a BT customer for 25years!

  • AMLTaylor66 Dr Amanda ML Taylor (-Beswick) digi-critical (@AMLTaylor66) reported

    @PaulaDoherty864 @bt_uk Awful company

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk It's simply not good enough. I don't want an update on the 16th. I want a connection, before the week is out. Although discussing it with my partner now, we're cancelling. Lousy service from a lousy provider.

  • KartAttack22 Chris Archer (@KartAttack22) reported

    @bt_uk I've phoned and spoken to people numerous times about my Internet. It's awful. Constant buffering

  • simonehancox Gay Slade (@simonehancox) reported

    @BTCare And a lodged a complaint, which I've just received an email about to say it's been closed! It's like banging my head against a brick wall with BT these days. What's happened to your customer service - non existent?

  • simonehancox Gay Slade (@simonehancox) reported

    @bt_uk I wasted an hour of my life this morning on your chat trying to get my BT TV ago record, which it’s stopped doing. Can you help please?

  • Gem_Roo Gemma (@Gem_Roo) reported

    @bt_uk sent an EE mini hub to use until our broadband can be installed in our new build home, spent today speaking with numerous people because the sim card has not been activated for data use. One adviser logged a complaint escalation, and then closed it. Help please

  • joshua_ynwa Joshua YNWA (@joshua_ynwa) reported

    @bt_uk your mini hub is so poor it doesn’t work 90% of the time and when it does I get max 5 mbps download and LESS than 1 Mbps upload