BT (British Telecom)

BT (British Telecom) Outage Report in Wateringbury, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wateringbury, Kent, England 12/03/2025 11:55

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wateringbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Gillingham, Tonbridge, Longfield, Chatham, Royal Tunbridge Wells, Gravesend, West Malling and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomGillingham Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mich_k_1989 Michelle (@mich_k_1989) reported

    @bt_uk can someone help? I renewed my contract on Tuesday, got sent a extra WiFi disc, now I have an email to say my disc needs to be returned by April or a £30 charge? 😬😬

  • jackdusty22 John D Harrison (@jackdusty22) reported

    @bt_uk They didn’t offer anything. More or less just said that’s life. I have been a BT customer for a long time now and this is very disappointing

  • Matt_McCann_95 Matt McCann (@Matt_McCann_95) reported

    @frank_broadcast @btsport @ManCity Same thing happened to me constantly Frank. Just cancel you save yourself a head ache!

  • bwianair Brian (Parody) (@bwianair) reported

    @Simon_Pegg @bt_uk @WeAreOpenreach Holy crap. I've had some back and forth with Bulb about an installation recently but it's nothing compared to this. That's just horrendous service from the company (not the individuals, as you rightly point out). Will shaming help? Certainly can't hurt.

  • Lfckevom Kev ⚓️ (@Lfckevom) reported

    @bt_uk u came to fit broadband then your cause damaged to my property and you don’t even have the manners to respond to the complaint form. If it rains bad and water leaks into my property you will be facing a massive claim.😡

  • LaurenRey1990 Lauren R (@LaurenRey1990) reported

    @bt_uk last year a pylon was erected outside our property (new pole not replacing) for super fast. We queried it’s positioning on the pavement and even your teams said it was stupid. Anyway, we have now signed up for said super fast. Our bill has increased to £40. 1/2

  • JRBatch James (@JRBatch) reported

    Dear @bt_uk , I tried to call you to discuss billing. The number on your website gets redirected to some poor woman who receives dozens of calls totally unrelated to her business! How do we call you and what are you doing to help this woman please?

  • NatasaChristina Christina Natasa Christou (@NatasaChristina) reported

    @bt_uk what terrible service you provide I want an explanation on why we had an engineer out to install new internet and then on arrival told he can’t do it

  • ange_lane Angela Lane (@ange_lane) reported

    @bt_uk from March my monthly direct debit is going up by 22.7%, yet when I phoned to discuss this nothing could be done and I was told if I wanted to save money as I’m under contract to cancel my tv package. How is this good customer service? Appalled at your service.

  • ianholden13 Ian Holden (@ianholden13) reported

    @btsportfootball To say you didn’t know and had no signal is a lie when Rio says he felt threatened why not say that on the night . Players in the dressing rooms knew they had signal and internet.@btsport @ChampionsLeague