BT (British Telecom) Outage Report in Sawbridgeworth, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Waltham Abbey, Loughton and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Ennis
(@nsdesign) reported
@SFaulknerPandO @btbusinesscare @SkyHelpTeam All back now.. apparently a power outage of some sort (not at my home, so maybe the exchange)...
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Dean H David
(@DEANHDAVID) reported
@nsdesign @btbusinesscare @SkyHelpTeam Same exchange then? Overhead cables? I bet they have a common point of access to the exchange. Or maybe a power issue.
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Syenta
(@Syenta1) reported
@bt_uk There is no point in testing a line that is working at the time of the test, as it is at present. Also, when the line is down then I can't run the test. So overall to you this means the system is working. Surely your exchanges are "seeing" when user's lines are dropping off?
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Nik Mediratta
(@medman39) reported
@BTCare The real cherry on the cake is that I have just had a call from a family member to say they rung the landline number and someone who lives at a completely different address picked up! If there is a company with worse customer service than this I’ve not come across it.
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Scouser Abroad
(@scouser_abroad) reported
@bt_uk How or where can I submit complaints to? All 3 individuals were perfectly happy to speak to me when i was giving account details but the moment I, politely, described my broadband issues they immediately hung up. A possible mistake if it happened once. Three times though...
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Dean H David
(@DEANHDAVID) reported
@nsdesign @btbusinesscare @SkyHelpTeam I don't think Openreach have a network to speak of. They simply deliver your broadband to the exchange where your ISP takes over.
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Peter McMorran
(@PeterMcMorran1) reported
BT shamble continues - 4th installation date planned for 1-6pm yesterday. Remain in house nobody arrives despite txt to say will be with me shortly ! Can’t even get to speak to Operations Manager or lodge a complaint @bbcradioulster @bbcthe oneshow @bt_uk
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Adele Kirk
(@DelbelxXx) reported
@bt_uk please can somebody tell me when my phone and broadband will be reconnected, I am now day 5 with no services, the mini hub you have sent me has now stopped working and I have minimal mobile signal/data. Can't use my TV for Netflix, Prime or certain services on Sky either!
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Chris
(@drippinchris) reported
@bt_uk someone using your broadband has been trying to hack my website for 2 days now. I have their IP addresses and location, tried to call your support team and they were no help. You have a criminal using your services and you don't do anything about it.
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Alan Davis
(@AlDavis77) reported
@bt_uk New connection Order placed 2 weeks ago. Promised for connection 26th. Didn’t happen! Called Customer Service who apologised & said it would be put on an expedited request! Checked and it’s down for 14/12! Been on hold to speak with someone for 25 mins. Call me ASAP