BT (British Telecom)

BT (British Telecom) Outage Report in Roydon, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Roydon, Essex, England 11/28/2025 11:35

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Roydon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentwood, Buckhurst Hill, Enfield Town, Woodford Green, Barnet, Harlow, Waltham Abbey, Chingford, Hoddesdon, Hertford, Welwyn Garden City, Bishops Stortford, Stevenage and Chipping Ongar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rantindave Grumpy *** (@rantindave) reported

    @btsport #URC once again @EdinburghRugby gift @Munsterrugby a try... #omnishambles can't catch restarts and line out is so poor its tragic

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported

    Six months on & @bt_uk still haven’t fixed an issue on my account. Every person I spoke to promised that they’d be the ones to fix it but no-one has so yet again I’ll miss out. It’s unacceptable that this is had still not been resolved 😡

  • NiGhT_RaVeN13 Michael (@NiGhT_RaVeN13) reported

    @bt_uk hi, having issue with my internet channels (Sky TV/Movies) keeps giving me error code ipc6007. I have two boxes in house, one works fine (IPTV, given to me as part of employee trial), however main box doesn’t...any advice on how to fix it without deleting recordings?

  • Steviedee93 Stephen Doull (@Steviedee93) reported

    @bt_uk I have done yeah. This is the 3rd time my WiFi speeds drop like this in 2 months and I had an engineer out last time to apparently fix it

  • davidwarren52 David Warren (@davidwarren52) reported

    The trouble with rugby right now is the stop start stop start stop stop stop, whistle, whistle, whistle. #rugby #rfu @btsport #premiership @btsportrugby

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported

    @bt_uk Many, many phone calls. Many tweet DM's. Many promises. Still not transferred my Grandmama back to her old number. Highly important her Dr. Hospital, Bank, Friends and Family can contact her. Still not sent handsets. It's almost 3 months. WTF. No continuity in C/S. Khoros CX ???

  • Miss_Prii_xx Hi, I'm Prii 👩🏽‍🔬👩🏽‍🎓🧳✈️ (@Miss_Prii_xx) reported

    @bt_uk Can you please provide insight regarding the Wi-Fi issue in Canterbury? We haven't had Wi-Fi since Wednesday and have been told it might take a week? Cell signal in Canterbury is appealing, so not like we can rely on mobile data 😭

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Day 18 of no phone and no broadband @bt_uk @OpenreachHelp Today someone has booked a priority engineer for Monday day 20. No faith this will happen. 4 engineer no shows so far no calls from case handler. Promises on marketing material of support by customer services not true

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    @bt_uk Sky told us they have no idea when it will be repaired as they dont do the repairs. None of this helps us get back online, appreciate not your fault, just hoped someone out there surely can help resolve this!

  • SpectrumRecruit Suzanne Letting (@SpectrumRecruit) reported

    @btbusinesscare seriously not amused! Spent 50 minutes waiting to talk to someone about a fault and your lack of service porting over our number - 4 dates given, none of them stuck to and still no answer on your lines? Service? I don't think so.