BT (British Telecom) outages and service status in Roydon, England

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, Barnet, Ware, Bishops Stortford, Woodford Green, Waltham Cross, and Welwyn Garden City.

City	Problem Type	Report Time
Enfield Town	Internet	2 days ago
Barnet	Wi-fi	5 days ago
Barnet	E-mail	5 days ago
Ware	E-mail	5 days ago
Barnet	E-mail	5 days ago
Barnet	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

• 
  Community Focus (@_communityfocus) reported 3 seconds ago from Barnet, England

  @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 2 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Jenny Collins (@radioheadjen) reported 3 minutes ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

• 
  farah says (@Farah_Lou) reported 10 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  theatregirl (@theatregirl5264) reported 15 minutes ago from Barnet, England

  @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

• 
  Colin Johnson (@CGJ1973) reported 19 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  MadameCholet (@PurpleDon1973) reported 19 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  グラハム・スミス® (@BancoDePapa) reported 22 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  dadzoola (@dadzoola) reported 22 minutes ago from Tottenham, England

  @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

• 
  Marion Pettet 💙 (@MarionPettet) reported 25 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Colin Miller (@lfctrucker66) reported 26 minutes ago from Tottenham, England

  @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

• 
  Christopher Smart (@Smartcasual86) reported 37 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Mayur Depala (@Mdepz) reported 37 minutes ago from Barnet, England

  @bt_uk Need help with internet issues!!

• 
  Peter Hughes (@PeterLingua) reported 39 minutes ago from Tottenham, England

  @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 47 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Chris Roy (@chrisroy89) reported 48 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  ViBe Fitness (@VibeFitnessWare) reported 50 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Marion Pettet 💙 (@MarionPettet) reported 52 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Christopher Smart (@Smartcasual86) reported 55 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  Chris Roy (@chrisroy89) reported 57 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Fowler (@KevinF1311) reported 5 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  Shama Women's Centre (@shamacentre) reported 6 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Amanda Eastwood (@eastwap) reported 6 minutes ago

  @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

• 
  Anne Fowlds (@Annief54) reported 9 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

• 
  Gary (@petrolheadtoo) reported 11 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Chris (Christina) (@GalanthusA) reported 11 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  Emma Neal (@EmmaJaneNeal) reported 18 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 19 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Emma (@em_doapsi) reported 23 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Jon Chadwick (@JonD_Chadwick) reported 29 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting