BT (British Telecom)

BT (British Telecom) Outage Report in Roydon, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Roydon, Essex, England 12/20/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Roydon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Enfield Town, Hertford, Brentwood, Woodford Green, Buckhurst Hill, Harlow, Waltham Abbey, Chingford, Hoddesdon and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MuqadassAhmed7 Muqadass Ahmed (@MuqadassAhmed7) reported

    @BrowniejBrown @bt_uk @O2 You’re not on your own there. O2 have cut off my elderly 72 year older father in law, who has been a life long O2 customer. No contact to the outside world, or medical assistance which he relies on for medication, deliveries and general health and well being!

  • KeithBr89743464 Keith Brown (@KeithBr89743464) reported

    @bt_uk hey, I was wondering if you could help me possibly: I was just shafted by sky and charged a termination fee even though was never told about it, and had final bill month before. Was told you can cover termination fees however I’m not sure I believe @SkyUK

  • Escorci0 Courtenay Escorcio (@Escorci0) reported

    @bt_uk I received it in September and have been trying to activate it with Pure Card since then. They have been unhelpful and have now said I have to revert to the company that offered the reward. Can you help me?

  • dino868 🏴󠁧󠁢󠁥󠁮󠁧󠁿Bev🇮🇪 (@dino868) reported

    Like many others, I've been switched by @bt_uk to their new 'digital voice' service which means I now can't use my landline if I need to without a new phone... are BT supplying these free of charge to customers now in this situation? 🤔 Plus if you have a power cut you're royally

  • qtgibzy PsyQo Gibzy (@qtgibzy) reported

    @bt_uk is your wifi down?

  • RobertI88235420 Robert Ince (@RobertI88235420) reported

    @OpenreachHelp @CatColloms you see how Dan is glazing over the first response to this? How many times can you say the same thing and not say "don't worry - WE will call Sky and sort this" no, that would be asking too much. Heaven forbid you would be proactive #openreach #bt_uk #complaint

  • timobevan timbevan-19DESIGN (@timobevan) reported

    @bt_uk so im now on the Digital Voice. What do I need to do to make it work cos Wi-Fi is down atm?

  • JoshCorley14 Josh (@JoshCorley14) reported

    @bt_uk Another month has gone by and this still has not arrived! This service is so so poor.

  • laurabee1980 LauraMakesLinocuts (@laurabee1980) reported

    @bt_uk Is this what you get for going out and asking them to please keep the noise down and not wake us overnight?

  • ChantsAitken89 Chantelle Lomas (@ChantsAitken89) reported

    @bt_uk What phone number can my husband call to discuss his colleague broadband/tv package. All of our services have been terminated without permission customer services say they cannot help deal but can't tell him who to contact. Not great when the whole house has covid. 😠