BT (British Telecom) outages and service status in Roydon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Roydon, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (69%)
- E-mail (13%)
- Wi-fi (13%)
- Phone (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Roydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Roydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Waltham Cross, Enfield Town, Welwyn Garden City, Chigwell, Potters Bar, Stevenage, Woodford Green, Loughton, and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet
|
Internet | 8 days ago |
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Waltham Cross
|
Internet | 9 days ago |
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Barnet
|
Internet | 10 days ago |
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Enfield Town
|
Wi-fi | 16 days ago |
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Enfield Town
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17 days ago | |
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Enfield Town
|
Wi-fi | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Roydon, England
Latest outage, problems and issue reports in Roydon and nearby locations:
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Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England@btsport woman commentary doesn’t work , please stop it it’s Shit
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Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England@bt_uk Broadband seems to be down in Barnet area. Please advise
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Mij➶ (@siancanseeyou) reported from Barnet, England@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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dadzoola (@dadzoola) reported from Tottenham, England@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Dr Linda Duffy (@sportspsycoach) reported from Epping, EnglandI have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Jenny Collins (@radioheadjen) reported from Tottenham, England@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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Danté Banks (@Dante_Banks) reported from Tottenham, EnglandI'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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Jim (@MunkeyJim) reported from Broxbourne District, EnglandPeter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Stuart Dunlop (@sdunlop) reported from Stevenage District, England@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Michael Wong (@MJ_Wong) reported from Barnet, EnglandPlease can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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グラハム・スミス® (@BancoDePapa) reported from Tottenham, England@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Community Focus (@_communityfocus) reported from Barnet, England@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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Clive MacDonald (@clivemacd) reported@bt_uk The login process to my BT account this morning was a bad experience. 20 minutes to log in going round and round with the same security questions.
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Dwain Driver (@TrainDriver1982) reported@bt_uk are literally the worst
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Archi (@ArchiToolkit) reported@bt_uk This issue is not specific to my account. It's a bug on your website.
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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Apex Signs (@apex_signs1) reported@btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱
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Asif Rana (@HounslowParking) reported@bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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chris curtis (@krustykriss) reported@bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap