BT (British Telecom) outages and service status in Roydon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Roydon, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (67%)
- E-mail (13%)
- Wi-fi (13%)
- Phone (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Roydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Roydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Waltham Cross, Enfield Town, Welwyn Garden City, Chigwell, Potters Bar, Stevenage, Woodford Green, Loughton, and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet
|
Internet | 10 days ago |
|
Waltham Cross
|
Internet | 11 days ago |
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Barnet
|
Internet | 12 days ago |
|
Enfield Town
|
Wi-fi | 18 days ago |
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Enfield Town
|
19 days ago | |
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Enfield Town
|
Wi-fi | 21 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Roydon, England
Latest outage, problems and issue reports in Roydon and nearby locations:
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Peter Hughes (@PeterLingua) reported from Tottenham, England@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Dr Linda Duffy (@sportspsycoach) reported from Epping, EnglandI have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Sport500_official (@RealSport500) reported from Tottenham, England...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see
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sue (@sooze74) reported from Bishop's Stortford, England@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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the spark (@sparkloaf26) reported from Barnet, England@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Pablo Sands (@pablosandajan) reported from Enfield Lock, England@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Helen Parton (@TotalOfficeBook) reported from Tottenham, England@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
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Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England@bt_uk Not still not working properly 😢
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Lynn MT (@Team_M_T) reported from Tottenham, England@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandAbsolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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jackdiakou (@jackdiakou) reported from Enfield Lock, England@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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Alcazar (@AlcazarTM) reported@bt_uk sort your **** internet out ffs
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap
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Sam R (@maz558) reported@bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!
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TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
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Alison indge (@AliIndge) reportedGive @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬
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Nix's (@nickinoonoos) reported@bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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Morwenna Moseley (@Morwenna41) reported@bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna