BT (British Telecom)

BT (British Telecom) Outage Report in Roydon, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Roydon, Essex, England 12/12/2025 11:40

December 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Roydon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hertford, Barnet, Brentwood, Enfield Town, Woodford Green, Buckhurst Hill, Harlow, Waltham Abbey, Chingford, Hoddesdon and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHertford Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • Morris2906 Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, England

    SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RankyStagno Ranky Stagno (@RankyStagno) reported

    @pmak27 That’s absolutely bloody pathetic!! TB are such a poor outfit. Lets hope that very ‘average’ bunch at @btsport @btsportfootball don’t go the same way. Don’g have high hopes though.

  • FishTXT_ Fish 🤙🏻 (@FishTXT_) reported

    @bt_uk BT Smart Hub has gone down twice this evening, flashing purple, apparently the broadband cable hasn't been connected when it has been. First went down between 9:40pm ish - 10:15pm then its gone down again at around 12:45am. Any idea why?

  • PorcusR R Porcus (@PorcusR) reported

    @bt_uk @Rob_The_Zombie_ Dreadful screeching BT Complete wifi radio adverts are driving people nuts. Stupid marketing.

  • atourdeforce1 robert bourke (@atourdeforce1) reported

    @oldheatonian @btsport No he definitely didnt spit imo, I could be wrong but I watched it over and over, nothing came from his mouth. He bent down to say something nasty, which appeared like he was spitting. I could be wrong, but I wouldn't jump to that conclusion yet unless Schar himself confirms

  • kalpstweet Kalpesh Patel (@kalpstweet) reported

    @bt_uk Hello, thanks at least I have a date and time for fix. However, the link you have given me simply takes me to another view of the tweet conversation between us. I was also told I’d get text updates but that hasn’t happened. I feel that I’ve been let down by your service.

  • ianmartin1000 Ian Martin (@ianmartin1000) reported

    @bt_uk Understand that, but you shouldn’t advertise it will be a “smooth” move and if BT force me to leave as you can’t supply the service, I shouldn’t then get penalised for having BT email and having to pay to continue using it. Win,win for BT, screw the customer for the last 14 years

  • dantheman19970 dan (@dantheman19970) reported

    @bt_uk my Nan has had a router under the tv and one of the foots to keep it up still has broken and no one has touched it

  • FactPhil Fact Check Phil Hay (@FactPhil) reported

    @btsport @EdgeRatedR @btsportwwe I've never got what the big deal is with Edge.

  • Breadrunner1 Bee to the Run (@Breadrunner1) reported

    @btsport paid for my subscription over an hour ago and can't log in as constant error code and no 24hour support to fix the problem - outrageous

  • JosephusJustus Josephus Justus (@JosephusJustus) reported

    @bt_uk Try to get it sorted a lot faster than with your original screw up. Someone shouldn't have to pay nearly £60 per month for something that doesn't work.