BT (British Telecom) Outage Report in Roydon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Roydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Roydon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Harlow, Enfield Town, Finchley, Edmonton, Hendon, Waltham Cross, Wood Green, Tottenham, Barnet, Bishops Stortford, North Finchley, Brentwood, Woodford Green and Southgate.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Roydon, England
Latest outage, problems and issue reports in Roydon and nearby locations:
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MadameCholet (@PurpleDon1973) reported from Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Michael Wong (@MJ_Wong) reported from Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Abbi (@profmyster21) reported from London, England
@bt_uk Is the wifi down in SE6???
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グラハム・スミス® (@BancoDePapa) reported from Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Nick Atkin (@NicoSCMP) reported from London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Danté Banks (@Dante_Banks) reported from Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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MISS OLUBUNMI (@adekoya_k) reported from London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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グラハム・スミス® (@BancoDePapa) reported from Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Lochlann (@Lochlanndg) reported from London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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talie (@TalieDelemere) reported from London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Vaughn Highfield (@Starfox118) reported from Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Warren Price (@wp257) reported from Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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MISS OLUBUNMI (@adekoya_k) reported from London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Day (@SteveDayWriting) reported
@lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.
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Darren Archer (@Dazlaa69) reported
@TsukiWaza @bt_uk @skytv I stayed with EE as they too do the disks. The broadband speeds etc is down to infrastructure and the lack of investment there of. I had an engineer here last week and he said I am here to manage my expectations. Not to fix the speed issue. *shakes head*
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ODJamie (@JayOD89) reported
@VMSportIE I bet Niall has no problem watching Games on @SkySports and in @btsport even though they exploit fans by having a monopoly on football, so we either pay them their extortionate prices or don't watch
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tim beckett (@tim_becks) reported
@BTCare wondering if you can help, should have had phone line installed on 13/04/21 but there was a fault with a box on a telegraph pole that the guy couldnt climb due to a red sticker on it, so said hed arrange cherry picker to fix it. Guy turns up yesterday but again without it
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Jane Roberts (@jane14roberts) reported
Absolutely disgusted at the customer service from @bt_uk towards my 102 yr old deaf/blind confused Nan!!!! Inflexible, bullying and superior attitude-leaving my nan in tears. Tried to speak to a manager which is impossible! C’mon BT managers contact me.......
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Gregory Ioannidis (@LawTop20) reported
I have, as a matter of principle, decided to cancel @btsport (no #SkySports either). The reasons are personal (not professional); objections need to be stated somehow. #FreeFootball
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Curtisdude123 (@curtisdude123) reported
@btsportrugby @btsport Excited for this but can’t help this will be hugely bias. Not 1 Scot on the panel which means huge English Irish and Welsh bias. Should of had 1 of each nation on the panel.
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Steve Day (@SteveDayWriting) reported
@lollujo @bt_uk Yeah, that was the same where I used to live... which probably explains why they are so complacent and terrible.
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Jack (@jepine1) reported
I cant believe it, but we’ve reached day 21 without @bt_uk broadband. The resolution team seem to have 0 urgency to fix the problem. Would not recommend BT if you need to work from home / want consistent internet connection.
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Rohit (@romeo8800) reported
@bt_uk Rohit khanna 55 petworth gardens UB109HH Bt sport ultimate had the issue. Picture went green and pixelated and no sound. By sport HD channels were okay.