BT (British Telecom)

BT (British Telecom) Outage Report in Roydon, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Roydon, Essex, England 12/19/2025 08:15

December 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Roydon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Barnet, Hertford, Brentwood, Woodford Green, Buckhurst Hill, Harlow, Waltham Abbey, Chingford, Hoddesdon and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomEnfield Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bandhprint Paul Balazy (@bandhprint) reported

    @btbusinesscare thanks for caring, agreed 2 year contract 2 weeks ago, yesterday my main business line got cut off. Your help team were useless at best yesterday. Today told it should be fixed by tomorrow!! can anyone accelerate this? we are loosing money

  • Mobytanner Rebirth of Cool Blogger (@Mobytanner) reported

    @bt_uk is there a twitter for BT Help on WiFi discs? I'm existing customer and have a technical question regarding devices connecting to the discs. Thanks.

  • philwj_editor Phil Wilkinson-Jones (@philwj_editor) reported

    @DickStables @bt_uk Hi Richard, I’m a journalist writing about broadband issues. Do you want to talk to me about this?

  • Segaboy1988 Razor Roberts AKA SegaBoy1988 (@Segaboy1988) reported

    @bt_uk can you match the 600mb down Speed i get from virgin media i doubt it lol

  • MrsBrock67 MrsBrock (@MrsBrock67) reported

    @bt_uk A family member has recently died. When we've contacted BT to cancel the contract, we've been told that we can't until August 2022 as that's when the contract expires. If we cancel sooner, we'll be charged a cancellation fee. Could you explain, please?

  • ebony_in_equine Ranée (@ebony_in_equine) reported

    @bt_uk on hold for half an hour waiting to speak to customer service and twice I've been randomly met with a horrible high pitched shrieking noise one would think only dogs could hear giving me the worst headache. Is this how you guys get people out if the Que? It's inhumane!

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk But no one ever calls when promised. I've raised a complaint.

  • fergalkeane47 Fergal Keane (@fergalkeane47) reported

    @bt_uk I have called, emailed and now reach out via twitter in the desperate hope that you will make good on repeated promises over five days and counting to fix my broadband problem.

  • 000mood000 mood (@000mood000) reported

    I’m sorry @bt_uk I was very rude your not that ****

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @bt_uk Telephone by BT. Internet by small business provider over a managed Cisco router. Something has disturbed the internal wiring but BT stuff all working OK. Off to fix it with all the test gear, fittings and cable now. Thank you. Together we fixed it. But Openreach broke it. :)