BT (British Telecom) outages and service status in Roydon, England

Problems in the last 24 hours in Roydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Waltham Cross, Enfield Town, Welwyn Garden City, Chigwell, Potters Bar, Stevenage, Woodford Green, Loughton, Buckhurst Hill, and Hertford.

City	Problem Type	Report Time
Barnet	Internet	4 days ago
Waltham Cross	Internet	5 days ago
Barnet	Internet	6 days ago
Enfield Town	Wi-fi	12 days ago
Enfield Town	E-mail	13 days ago
Enfield Town	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

• 
  DebsF (@Debsgf) reported 15 seconds ago from Barnet, England

  Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

• 
  Rob Fisher 💙 (@rob_fisher_efc) reported 2 minutes ago from Tottenham, England

  @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

• 
  Catherine Redshaw (@credshaw64) reported 2 minutes ago from Barnet, England

  @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

• 
  Roger Tichborne/Rog T (@Barneteye) reported 3 minutes ago from Barnet, England

  @andrewsduncan1 @btsport They have a policy of employing crap analysts

• 
  MadameCholet (@PurpleDon1973) reported 14 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  farah says (@Farah_Lou) reported 15 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Lynn MT (@Team_M_T) reported 17 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Adam Cannon (@adam_cannon) reported 24 minutes ago from Barnet, England

  had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 28 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  farah says (@Farah_Lou) reported 28 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Mark (@Mark_Hatten) reported 31 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Helen Parton (@TotalOfficeBook) reported 36 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  Trev (@James5Trevor) reported 37 minutes ago from Epping, England

  @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

• 
  Colin Cooper (@ColinJohnCooper) reported 40 minutes ago from Enfield Lock, England

  @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

• 
  Pablo Sands (@pablosandajan) reported 41 minutes ago from Enfield Lock, England

  @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

• 
  Adam Cannon (@adam_cannon) reported 46 minutes ago from Barnet, England

  Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 52 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  グラハム・スミス® (@BancoDePapa) reported 53 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  DebsF (@Debsgf) reported 57 minutes ago from Barnet, England

  @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

• 
  Community Focus (@_communityfocus) reported 58 minutes ago from Barnet, England

  @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 3 minutes ago

  @bt_uk are literally the worst

• 
  Chris Fletcher (@Get_Fletch) reported 4 minutes ago

  @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

• 
  Di Beirne (@ScattyCat) reported 8 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  Adam Darke (@adarkelimited) reported 10 minutes ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Graeme Wallace (@Waldomatt) reported 16 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  Bee@Tricy (@BeeTricy1) reported 18 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  ems7 (@ems7) reported 25 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  J (@Daylightfire) reported 25 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Lee Johnstone (@lee_johnstone84) reported 26 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  Scott Weller (@ScottWeller1974) reported 26 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?