BT (British Telecom) Outage Report in Roydon, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Roydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Roydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, Stevenage, Barnet, Woodford Green, Loughton, Buckhurst Hill, Hertford, Harlow, Broxbourne, Chigwell, Palmers Green, and Stansted Mountfitchet.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
Internet | 4 days ago |
|
|
Internet | 4 days ago |
|
|
Internet | 7 days ago |
|
|
Internet | 7 days ago |
|
|
Wi-fi | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Roydon, England
Latest outage, problems and issue reports in Roydon and nearby locations:
-
Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
-
Bond Media™ (@bondmedia) reported from Enfield Lock, England@clairyfairy86 @virginmedia @btsport Same issue here!!
-
Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandAbsolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
-
Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
-
Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
-
Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandCan you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
-
ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
-
Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
-
Dr Linda Duffy (@sportspsycoach) reported from Epping, England@TheHenryCheal @bt_uk They have been awful..
-
jackdiakou (@jackdiakou) reported from Enfield Lock, England@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
-
Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
-
Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, EnglandTherein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
-
Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, EnglandListening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
-
Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, EnglandIntermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
-
Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
-
Dr Linda Duffy (@sportspsycoach) reported from Epping, EnglandI have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
-
Emma Stone Sports Therapist🦸🏼♀️ (@EmmaStonePT) reported from Enfield Lock, England@dannzy1 @bt_uk very slow all week 👎🏻
-
sue (@sooze74) reported from Bishop's Stortford, England@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
-
AARON. (@AaronNacey) reported from Barnet, England@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
-
Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, EnglandSCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenys Taylour (@GlenysTaylour1) reported@Bleddyn25598275 @bt_uk We've had calls like that too. As our internet provider is not BT, I just say," oh, another hoax call!" and hang up.
-
lewis (@lewiwillenhall) reportedSo it takes @bt_uk two and half weeks to set up my home move to then be texted on the day of line going live to that there’s an issue and to call them! 20 minutes already this morning wasted. Disgusting service
-
Joseph Roe (@Joe_Roe1987) reported@bt_uk @O2 @giffgaff lost broadband connection and mobile network on mine & partners devices. Any help?
-
Red Devils (@RedDevilUTD2) reported@btsport Can we have a damn explanation at least as to why you are advertising and showing that NHL is on right now but it's 5 min documentaries instead! This is rediculous
-
J - 💙 (@JDaBuddah) reported@PimlicoSteve @bt_uk I'm in the same area, mines down too.
-
Browse Hosking (@Browssieboy) reported@bt_uk Don’t have it mine crashes the same time 3 times a day and they haven’t sorted it yet there after sales is the biggest load of crap you’ve ever seen so stay away guys
-
savage&sweet (@jassymane) reported@bt_uk yoo my broadband has gone down i’m in south london it’s been terrible and i have client meetings in the morning can you rectify this now and give me at least two months refund, this need to be sorted asap!
-
❈ 💜 ᴅᴏᴛᴛɪᴇ ᴘᴇᴛɪᴛᴇ 💜 ❈ - ʟɪᴛᴛʟᴇ ᴘᴜɴᴋ ʙʀᴀᴛ (@dottiepetitexo) reportedSo, now I'm lay here on three hours sleep with a raging headache waiting for updates from the hospital because I at least have a working phone line (hey @bt_uk - get your bloody act together and fix my parents damn line like you said you had yesterday)
-
lewis (@lewiwillenhall) reported30 minutes and no answer. Absolutely disgusting service and nobody seems to care. Spent over 8 hours on the phone to @bt_uk in the last two weeks and can’t even call me back.
-
Olivia Herbert (@renoir79) reported@bt_uk our broadband has not been working for 2 days, we have been given several deadlines when we will be back online but they have passed. When will our issue be resolved, this is ridiculous.