BT (British Telecom) Outage Report in Ockley, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ockley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Ockley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Dorking, Leatherhead, Crawley, Redhill, Haywards Heath, Guildford, Cranleigh, Godalming, Reigate, Tadworth, Ashtead and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Total Blackout | |
| Dorking |
Wi-fi | |
| Leatherhead |
Phone | |
| Crawley |
||
| Redhill |
Internet | |
| Haywards Heath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ockley, England
Latest outage, problems and issue reports in Ockley and nearby locations:
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Craig
(@craig_mbu) reported
from
Crawley, England
@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Iain
(@Skiddles1985) reported
from
Crawley, England
@natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk Nobody called. We still have no internet. BT are one of the worst companies I have ever had to deal with. Utterly appalling service.
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Nix 💜
(@nickib76) reported
Hey @bt_uk I’ve had no phone or broadband for since 23rd, and was supposed to be fixed by yesterday. No call, text or email to say when it will be restored. Will I get a discount on my lack of service???
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Paul Farrow
(@PRF1983) reported
@bt_uk Thanks. Engineer says our port at the cabinet has been disconnected to connect a new customer and there are no free ports. How is this even allowed?
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Hols Hooke
(@holshooke) reported
@bt_uk My grandad has been awaiting an important call from the hospital, they have poor mobile signal as live in the middle of nowhere and it’s really disgusting customer care! I’m shocked!
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Dorito Bandito
(@KnugenMooMoo) reported
Been with @bt_uk for under a week and not a happy customer someone said they ring me 11am yesterday to sort a problem out so i moved a meeting for the call after 12 I had to cancel all my meetings for that day , no call Utter Joke BT
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Mandy Collins
(@spiderlegs1982) reported
@bt_uk A bit more interested in the sizeable amount my package costs each month and the fact it's going up with renewal, the fact I've been a customer since 2015 and new customers get their package at a fraction of what I pay. I'm going to start shopping around for a new provider.
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Rach
(@Cookie26Rach) reported
@bt_uk my BT disc has a solid purple light and won’t reset - can you please help? I’ve had nothing but issues since upgrading to this! Thank you
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PaulaTeeBee
(@PaulaTeeBee) reported
@bt_uk Hi guys. There is a copper line running to my house in my ex husbands name . I am getting full fibre installed in my own name. Will this take over the existing line or will he need to cancel his services as no WLT letter has arrived for him and installation is today
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Dale Wilder
(@DaleWil87381712) reported
@bt_uk is Broadband down in my area (IP25, Norfolk)? Was streaming about 30 minutes ago, then lost connection. Rebooted router, still orange light. Tried bt smart hum and get code NC3-1
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Hols Hooke
(@holshooke) reported
@bt_uk absolutely diabolical service for vulnerable people living in the middle of nowhere with no phone or internet for a week and a half and have been promised 2 dates to fix it for them and nothing has happened. Then after holding several times for 30 mins I get cut off.