Is BT (British Telecom) having an outage in Houghton-Le-Spring, County Durham, England?

Hey @BTCare why is my internet speed 46Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare I spoke to Eve as she left me her direct number! I’ve tried a new hub and that doesn’t work! The signal is low again and it’s 4th weekend in a row. I refuse to waste my day running more checks as I’ve wasted last 3 Saturdays doing the same! I’d like my contract cancelled!

@btsport @Durchiga this is so wrong. it must be taken down

@btbusinesscare BT can talk the talk but not very good at walk the walk. I am self employed. Are BT going to pay me for the time I have wasted trying to sort out a problem they have created? If I ask for an engineer to call BT would have no hesitation in billing me rather a lot for his time!

@btbusinesscare I need one person to pick this saga up and sort it out. I have been a loyal BT customer for a very long time. I deserve better than this. I have been passed from pillar to post. Please help me.

@btbusinesscare Subsequently received a bill for new account with old biz name on it. Also bill for old account for over £300 for early termination! Made several more lengthy phone calls to sales but I don't think they understood the problem.

@WadeyRed @BTCare And as it’s BT OpenReach, it can take up to midnight for the service to activate due to their antiquated provisioning systems - but you won’t be told that by BT Retail

@BTCare no internet signal again today! This problem has occurred for 4th weekend in a row! Please send an engineer out today!

Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@btsport I continue to ask and never get an answer. Are you showing the NBA this season? Can you please let me know. Sky respond immediately; no idea why you don’t!