BT (British Telecom) outages and service status in Houghton-Le-Spring, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Houghton-Le-Spring, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, Seaham, Durham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Sunderland	Internet	4 days ago
Washington	Total Blackout	7 days ago
Wallsend	Phone	9 days ago
Newcastle upon Tyne	Wi-fi	12 days ago
Sunderland	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Dave Lee (@SunderlanDave) reported 2 seconds ago from Sunderland Bridge, England

  @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

• 
  Graeme Wilson (@graeme_i_wilson) reported 3 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  Stuart Wannop (@QlikStu) reported 5 minutes ago from Walker Gate, England

  @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

• 
  Joe Simpson (@kennydude) reported 5 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 7 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  MrsP (@MrsP1001) reported 9 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  Trevor Sharkey (@trevstanley) reported 14 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  John Paul Green (@JPaulGreen) reported 14 minutes ago from Sunderland Bridge, England

  Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

• 
  Jonpaul Heron (@TVBCJonpaul) reported 15 minutes ago from Newcastle upon Tyne, England

  Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

• 
  MrsP (@MrsP1001) reported 16 minutes ago from South Hetton, England

  @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

• 
  MrsP (@MrsP1001) reported 16 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  MrsP (@MrsP1001) reported 17 minutes ago from Crook, England

  @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

• 
  Tim Harding (@timhardinguk) reported 17 minutes ago from Whitburn, England

  @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

• 
  Graeme Wilson (@graeme_i_wilson) reported 21 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 22 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 48 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

• 
  John McLackland (@RiskManager01) reported 49 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Mike Charlston (@mikecharlston) reported 50 minutes ago from Witton-le-Wear, England

  @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

• 
  MrsP (@MrsP1001) reported 52 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  Tory 1 (@charming_man_) reported 54 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 5 minutes ago

  @bt_uk @stokeygurl I’ve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence I’m now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 6 minutes ago

  @bt_uk Your new "2FA" is completely broken as the phone number is not validated. I was able to connect using a temporary number in Cyprus to get my "security" code... It adds nothing to security.

• 
  Steph Murray (@DerekDonkey1977) reported 9 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Garv Mittal (@garv25mittal) reported 10 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

• 
  Scott Weller (@ScottWeller1974) reported 11 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for

• 
  Jenny (@Sherbie001) reported 12 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Tracy Kydd (@injuredcyclist_) reported 17 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Jon Chadwick (@JonD_Chadwick) reported 18 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Ann Merrigan (@MerriganAnn) reported 19 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  CFD (@TenFourEverton) reported 22 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW