BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Hartlepool, Durham, Sunderland, Washington, Hebburn, Seaham, South Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Hartlepool |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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MBShizzzle
(@MbShizzzle) reported
from
South Shields, England
@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
from
South Shields, England
@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SoddenGecko 🦎
(@SoddenGecko) reported
@bt_uk The lights on the hub are orange, and rebooting it won't solve the issue as the fibre box is not receiving any light from the head-end (PON failure). The fault won't be cleared until the PON light goes green.
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jt
(@judes_t) reported
Arghhhh digital voice issues AGAIN @bt_uk why won't the industry pause the roll out and listen to users and the issues? Talk to @TheNorthernEcho they have lots of case studies if you don't want to listen to me.
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Robyn G
(@Robyn0204) reported
@bt_uk Hey thanks James! Unfortunately they were unable to do anything, seems the letter was maybe sent in error. However, the lady I spoke to (didn’t get her name) was amazing, tried all she could to help! Thanks guys
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Lancelot
(@sirlancelotdog) reported
@bt_uk Very bad service from @bt_uk. My 82 yr old friend was left with a disconnected Lifeline and without incoming calls for the past 17 days. BT keep giving me 3 day deadlines to fix it and it just doesn't get done. We don't know who can help. It's disgusting behaviour @bt_uk
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BigMelaa☁️🤍.
(@thereal6mela) reported
@bt_uk I can’t lie BT service’s top tier and customer service just wished I got the ladies name 👌🏾
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Dave Jameson
(@DavidJamesonUK) reported
@bt_uk Will this fix the slow line speed, buffering, dropouts and random disconnections I keep getting from my overpriced @SkyUK broadband? If so, where do I sign?
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Aideen O'Halloran
(@HalloranAideen) reported
@bt_uk Royal Mail indicate router will arrive tomorrow 2 February. So I will not have equipment today as you and your colleague confirmed. I am v disappointed but not really surprised - this is consistent with customer service approach so far, over promise, under deliver
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Chantelle Lomas
(@ChantsAitken89) reported
@bt_uk What phone number can my husband call to discuss his colleague broadband/tv package. All of our services have been terminated without permission customer services say they cannot help deal but can't tell him who to contact. Not great when the whole house has covid. 😠
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Paul Rumens
(@plsoj85) reported
from
Northamptonshire, England
@adamsummerton @btsport Adam - there is no tougher league to get out of than the @TheVanaramaNL - apart from going down! And we’re doing everything with extremely limited finances to avoid that - a hugely challenging competition
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Courtenay Escorcio
(@Escorci0) reported
@bt_uk I received it in September and have been trying to activate it with Pure Card since then. They have been unhelpful and have now said I have to revert to the company that offered the reward. Can you help me?