BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Woodward
(@TheWoodyspin) reported
@EseanSzn I've been saying it for years, we have the worst sports coverage in the world thanks to @SkySports and @btsport
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Kev F Comic Artist
(@KevFComicArtist) reported
@bt_uk Hi Clare, I have managed to sign laptop into BTWifi using the new email & password set up thru online help today. So, many thanks. Not succeeded in signing in iPhone or TV yet, but they're less important.
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Gareth
(@gazreynolds) reported
@btsport why is the National league highlights NEVER on when they are advertised. Every week my Virgin box records some s**t I don't wanna watch. 😠
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((Chocolate Lab and huge bay horse))
(@ness_noodle) reported
@Tetisheri13 @bt_uk !! Turned out to be a genuine call from Sky but a random number, lovely lady says she's trying to help me (which I didn't know I needed). Asked my name, refused to say it or any details. Call ended politely by me in 10 seconds. Service delayed. Then they wonder why scammers win
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James
(@jcoxy81) reported
@btsport It’s such a shame that your app isn’t up to scratch. I can’t afford the TV option so rely on the app but it keeps failing. Out of sync, poor quality image now audio but no video of the end of the cricket. Such a shame.
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Knuckles
(@KnucklesMurphy) reported
@bt_uk my Internet continuously disconnects making it.impossible to watch streaming services. Why am I paying you 40 quid a month for rubbish service. Changing provider asap.
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Tera
(@teratrain_) reported
@bt_uk oh, damn. bt hub worked. factory reset my asus, now that's working for some reason. thanks for inspiring me to try the old hub, but curse you for validating my habit of never throwing away any old tech. (for real though, thanks for the help)
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Free Spirit Accessories
(@CROSSSTICHER1) reported
@bt_uk I am appaled at your customer service hour on the phone refused to replace broken mini hub engineer didn't turn up and another weeks wait for another appointment plus refused to give full name or put me on to manager disgraceful
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Al Moore Official
(@Deltapat) reported
@bt_uk I’m not a customer but am receiving emails about one of your customers’ engineer visits. They’ve inadvertently input my email address somewhere. An hour with your online customer service assistants got me nowhere, even though I told them his home address. Please fix this
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Davide Jonesellini
(@D_T_Jones) reported
@bt_uk Who can I speak to regarding issues with e-mail accounts? A lot of legitimate and non-spam e-mails have started going into my spam folder the past few weeks, and I've missed quite a lot of important messages from friends and businesses. Please advise, thanks.