BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Houghton-Le-Spring, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, Sunderland, and South Shields.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	8 days ago
Gateshead	Internet	9 days ago
Newcastle upon Tyne	Phone	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Washington	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Tim Fowler (@timlibrarian) reported 7 minutes ago from Bearpark, England

  @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

• 
  Craig Shitpeas (@CraigShitpeas) reported 11 minutes ago from Sunderland Bridge, England

  Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 12 minutes ago from Murton, England

  @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

• 
  Darryl Arnett (@d4rryl23) reported 14 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  andy (@andydeltic) reported 16 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 20 minutes ago from Murton, England

  @bt_uk As ive said i will never have anything to do with bt again

• 
  Andrew Morris ⚽️ (@Andymorris74) reported 20 minutes ago from South Shields, England

  How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

• 
  🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported 25 minutes ago from Ryton, England

  @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

• 
  MrsP (@MrsP1001) reported 26 minutes ago from South Hetton, England

  @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

• 
  Harry Barham (@HarrymBarham) reported 26 minutes ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  shaun (@Geordie_Shaun) reported 31 minutes ago from Newcastle upon Tyne, England

  @Cazza7 @btsport That’s crap. 🤬

• 
  Dr Chris Jelley (@chris_jelley) reported 33 minutes ago from Durham, England

  A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 35 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  Callum Thomson (@calthomson10) reported 41 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  John McLackland (@RiskManager01) reported 45 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Dr Chris Jelley (@chris_jelley) reported 47 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  Karen Brown (@kphilchris) reported 49 minutes ago from Ouston, England

  @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 49 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Karen Brown (@kphilchris) reported 55 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

• 
  lauren moore (@laaurenmoore94) reported 57 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@richthestag) reported 2 minutes ago

  @bt_uk Hi Nicola, Not sure what else can be done. Just that every time a contractor does some work in the pavement, we loose our service. 2 days without WIFI is not very handy especially with a student trying to study. Engineer due tomorrow . Not really a good service from BT.

• 
  Sandy (@SandyDB_xx) reported 2 minutes ago

  @bt_uk I did log in and as an existing customer £19pp??? 😳

• 
  Shawn Hearn (@shearn1986) reported 3 minutes ago

  My @bt_uk+@O2 bills will now increase by stupid amounts. Add in the expected council tax increase, plus the other increases for food and necessities, it’s no surprise people can’t afford to live. When you take out a contract you work out your budget. Companies smash it to bits.

• 
  Lee Partridge (@LeePartridge16) reported 4 minutes ago

  BT Sport interviewer to Jordan Henderson after the game. “Is it worrying the amount of goals the team are shipping atm” JH reply “Well the last two games we kept clean sheets I think” Interviewer “Prior to that” What an awful post match interview that was @btsport #LIVRMA

• 
  Stephen Pink 🧙🏼‍♂️🐕 (@2FacedPink) reported 9 minutes ago

  @bt_uk Had engineers out. Issue at the signal box. It’s fixed. My internet lags on LAN even when iPhone decides to do the WhatsApp backup on wifi. You haven’t laid fibre 2 yet. I’m stuck with a mid par service that your making more expensive. Joke.

• 
  Emma Russell (@EmmTheBookWorm) reported 10 minutes ago

  Any chance @bt_uk can update on internet outage in BD20? Even your app has died. #techfail #WorkFromHome

• 
  John Wright (@stortfordowl) reported 13 minutes ago

  @bt_uk disconnected my landline by mistake when cancelling my broadband, asked to take out new contract, connection fee, new number, request my old number back, had to pay to call to get help because I don’t have a landline. Why so painful?

• 
  Stephen Pink 🧙🏼‍♂️🐕 (@2FacedPink) reported 16 minutes ago

  @bt_uk Last time I raised this I was told I had to pay 80 quid for some wireless discs. Your agent said “get the link TP From Amazon” I did and saved the money. The speed isn’t the issue it’s the performance. Wifi. Get. But LAN issues are crazy to me. I want to leave but can’t

• 
  anniepea12 (@Anniepea12) reported 17 minutes ago

  @bt_uk Could you comment on the reason you are requesting such private information from the public. As a customer I am concerned. Are you collecting our personal data for a reason? I’m concerned for the elderly and potential hacking of their bank accounts !

• 
  Lynsey Longhurst (@LynseyLonghurst) reported 23 minutes ago

  @lsweeney265 @btsport Omg awful isn’t he! I was literally saying this last night 😩