BT (British Telecom)

BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Houghton-Le-Spring, County Durham, England 03/18/2026 13:05

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Peterlee, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomPeterlee Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisPickles7 Chris Pickles (@ChrisPickles7) reported

    @GlennMoore7 @TheDesKelly @btsport Surely it bites them in the arse when Liverpool turn up with 3-4 first eleven players playing and end up drawing 1-1 with Brighton. Awful advert for the Premier League

  • Gary17750187 Gary (@Gary17750187) reported

    @BTSportBoxing @btsport Its awful .. triple D better off to retire and become a personal security guard

  • RahiiMohamed ℝ𝕒𝕙𝕚𝕚𝕞 𝕄𝕠𝕙𝕒𝕞𝕖𝕕 (@RahiiMohamed) reported

    @BTSportBoxing @btsport This is a very terrible fight... like wtf is this.

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • CraigStanley90 Craig Stanley (@CraigStanley90) reported

    If you buy the Tyson fight then you are Dumbbbbbbbb as ****. Two Dinosaurs nudging each other... charging £19.99 @btsport dodgy *****.

  • FTMatty Matt S (@FTMatty) reported

    @btsport stop apologising for bad language a 11:15pm. I'm sure Frankie Boyle is on another channel somewhere calling someone a c**t without a grovelling apology.

  • SHOSKY1 SHOSKY (@SHOSKY1) reported

    @warwickroad69 Hello @bt_uk @robbiewilliams please can I cancel any internet that can travel through my brickwork at home. 2020 has been the worst year of my life and I’ve eaten a cooked chicken in the boot of my car when I was homeless. This has tipped me. Please unplug me

  • Hatter1971 Scott wilkins (@Hatter1971) reported

    @BTSportBoxing @btsport Do you check the graphics before putting them on the screen ? Red on a black background, what round is it ? What's the score ? Come on , poor for the money we pay

  • joel_sharp Joel Sharp (@joel_sharp) reported

    @bt_uk looks like there issues on your network in the HA7 area tonight yet your service status suggests everything is ok. Can you please double check? Lots of roadworks here right now.. possible someone has cut a wire?!

  • cbcgooner CBCBXG (@cbcgooner) reported

    Damn Dubois has a huge back! #DuboisJoyce #boxing #btsport