BT (British Telecom) outages and service status in Houghton-Le-Spring, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Houghton-Le-Spring, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Houghton-Le-Spring, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
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Internet | 13 days ago |
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Gateshead
|
Internet | 14 days ago |
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Newcastle upon Tyne
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Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Washington
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Gerry1nnes (@gerrinnesmac) reported from Peterlee, England@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Patton (@Nath_Patton) reported@btsport sort your audio out!!! Every time I watch the football or fights the sounds breaks up every couple of minutes!!! Paying for that ****
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sarah (@sarah_church) reported@bt_uk There’s clearly a problem, would it bot just be easier to send an engineer out? I assume that’s part of what my monthly bill covers? It just seems ridiculous. At one point, a few months ago, an engineer was supposed to be coming out but it just never happened.
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Sebastian’s Grandad (@WalderAdrian) reported@bt_uk when are you going to stop harassing us over a non-existent outstanding bill? You discontinued our service in August, paid us a refund of nearly £100, and now every month, you send us a threatening letter for non payment. We are now taking legal advice as we are distressed
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Alice fisher (@AliceAlice4u121) reported@bt_uk My very elderly grandparents have not had a working phone line for over 2 weeks. Keep being told its being looked into. Not only are they paying for a service they are not getting but more importantly should there be an emergency they wouldn't be able to contact anyone.
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Jase (@JaseNunn) reportedYou have to laugh at @btsport ,they issuing a flashing images and scenes of violence warning before ufc fights,yeah we are watching it for the violence Then the bloke comes out and calls his opponent a **** ,next week will be May contain bad language flashing lights and violence
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rachel neave (@r_nnnnnnn7271) reported@Lionesses @bt_uk the page isn’t up for me? is it down?
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Imarketyourbusiness (@ann_brown2828) reported@bt_uk Its everyones house not just ours We cant use our phones as they are now BT digital One engineer coming out isnt going to help.This is not a problem with one house’s broadband its all the houses We have elderly residents who dont use mobiles or have computers.
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alfonso mattei (@fred_tumble) reported@bt_uk People don’t care about normal history but **** it let’s push black history the new thing to jump on!
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Neil D (@NDDuffy) reported@bt_uk Thanks David, but i don't think it is my ps4 works fine with BT Sport has I've had to use that for the time being. My ps5 works fine with sky and netflix. It would appear it is a BT Sports issue/ app issue. As i said it appears a number of othef ps5 users are experiencing this
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Arran (@Azza3k) reported@bt_uk your Internet is dog ****. Can't even watch a movie without it buffering. What is it? Dial up?