BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Stanley, South Shields, Durham and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
-
John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
-
Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
-
MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
-
John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
-
Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
-
John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
-
MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
-
MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
-
Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
-
Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
-
Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Wombwell
(@adamwom7) reported
@btsport picture quality is so bad I can’t actually differentiate the players. But at least the adverts are crystal clear 🙄🙄
-
Gaz Guest
(@gazguest_93) reported
Big fan of these staggered kick offs from @btsport. I don't have to listen to **** half time analysis I can just switch channel and watch a different game for 15 minutes
-
Mark R
(@rolo200011) reported
@bt_uk Internet down hybrid down what am I paying £70+ a month for
-
SueG
(@SueG19409305) reported
@bt_uk not a happy woman. Been on to BT for over 1.5 hours today, hubby still on the phone and still not resolved the issue we reported yesterday. Online report said my phone number was incorrect too. I give up !
-
Dan
(@dangiallorossi) reported
.@btsport's sound breaking up and going crackly AGAIN. Three years of this crap. Anyone else have the same problem? It's ridiculous. #LIVNEW #WHUTOT #MCINFO
-
𝕸𝖆𝖗𝖐 𝕬𝖘𝖍𝖜𝖔𝖗𝖙𝖍
(@he6rt6gr6m) reported
@SkyHelpTeam Have you guys sorted the ability to watch @BTSport online if you subscribed through Sky yet? Tweeted you guys about this last season. BT through SkyGo doesn't work and login details via BT Website don't work?
-
Allison houghton
(@Alyloy) reported
@bt_uk what is going - waiting over 1.5 hours to speak with Customer Services?? Is this because I am trying to reduce the package cost for one of your vulnerable clients!!! Disgraceful company.
-
Stephen Coulson🏴
(@_Steg9) reported
A wish these commentators would shut ******** up banging on about Liverpool been poor . The reason they aren’t at the races (yet) is because #NUFC are stopping them playing their game pressing high looking very solid . Give us the respect we deserve for once man @btsport
-
colin lewis
(@ligarius) reported
@BTCare Why does the ‘Ultimate’ sport channel constantly - actually every single time - break down? Happened from day one. Hardly ultimate.
-
Paul
(@Paul306891) reported
3rd day in a row trying to contact @bt_uk to sort out my broadband not working since arriving which is down to them not doing the set up correctly. Bet if I said I wanted to leave they’d speak to me!