BT (British Telecom)

BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Houghton-Le-Spring, County Durham, England 02/03/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Crook, Gateshead, Boldon Colliery, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCrook Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • notjustjack Jack Deverson (@notjustjack) reported

    I'm delighted you are installing cables, as had they been in place I'd probably have switched to VM when I had to change previously. However, this is no fault of @bt_uk, and it causes real problems for those working remotely or relying on an internet connection to run a business.

  • 81Jaac jaac_81 (@81Jaac) reported

    @bt_uk The worse service! Been 1 month with out a good service now after so long they sent a new equipment that does not work! No compensation just apologies, do not use Bt

  • A_Few_Good_Men RealMedia (@A_Few_Good_Men) reported

    @btsport A definite pen for Fulham? Maybe I've missed an alteration to the rules, but 'meaningful contact' really? The ***** already gone & that brush of knees is enough for Mitrovic to go down? Not for me

  • TweetMeista Elyaas Makki (@TweetMeista) reported

    @talkSPORT #LFC didn’t really get started but having @jjenas8 aka “Mr Obvious” commentating is absolutely awful. We pay for @btsport and demand much better. Probably the best #FFC will play all season, only one way to go from here #FULLIV

  • CassioRoad Cassio Road (@CassioRoad) reported

    @MellyChaps @btsport And you don't know anything either, nor does Jules Breach - awful woman

  • sophiexnolan sophie (@sophiexnolan) reported

    @bt_uk No worries. Thanks for your help. Unfortunately we have had to raise a formal complaint in order to resolve this as the service is unacceptable. I appreciate you trying. Have a nice evening.

  • bouncenyc bouncenyc (@bouncenyc) reported

    @bt_uk @bt_uk = bloody terrible service. 1) don’t call you back when they confirmed by text they will. 2) never received a bill in the 3 months I’ve been a customer. 3) wasted over seven hours waiting & talking Over the phone & plenty other problems. BLOODY TRASH SERVICE. Up yours☝🏾

  • RobCockburn RobCockburn (@RobCockburn) reported

    @bt_uk They were! But as you haven’t been able to fix my broadband for over 2 weeks I guess we’ll just have to wait to be “rescued”

  • BURNLEYJOHN1 BURNERS (@BURNLEYJOHN1) reported

    @bt_uk . i left @Sky because the wifi was ****. its worse with @bt_uk. if we have 2 things at once needing wifi it stops. going back to the 80's when we had wind up internet. BT not fit for puopose.worse than british rail you muppets

  • _neilwilliams_ 'Valley' (@_neilwilliams_) reported

    @bt_uk Hi guys, I left my previous address at the end of May. Paid out of my contract and I'm still being billed? Any help would be much appreciated