BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Stanley, South Shields, Durham, Crook and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MBShizzzle
(@MbShizzzle) reported
from
South Shields, England
@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Douglas
(@cnormand45) reported
@bt_uk Hello I have tried to call BT to arrange to have my service moved to my new address, unfortunately I spoke to an extremely rude person who was extremely unhelpful. I will therefore be ending my contract on 5th October. I have no doubt I will need to ring to cancel.
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Alan
(@_Alanstewart97) reported
@bt_uk No but you have closed my complaint without consent so I need to talk about that asap
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Rob Spereall
(@rob_spereall) reported
@SkyFootball it's ridiculous to advertise showing a @Bundesliga_EN match and failing to commit to that especially at a time when 4 of your channels are taken up by one game that finished in time for kick off. @btsport never treated the Bundesliga like this!
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natalie rountree
(@Natali3Rountr33) reported
@bt_uk is there work or issues in G69 area? My WiFi is flashing purple....
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Barrington Great
(@Barringtonious) reported
@bt_uk Thanks. I’ve read that **** and it didn’t convince me that what you did was anything short of theft. But you have taught me that to maximise the advertised price for a “contract”, you need to take it up around April to avoid too much arse-******* by the Annual Price Change.
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Daniel Hunter
(@Daniel_Hunter18) reported
@bt_uk No Allanah I havent had this issue sorted and I am extremely frustrated! I would like someone to help me asap
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Stephen Toner
(@StephenToner88) reported
@bt_uk I know but it's beyond a joke I'm having to use a 20+ ft Ethernet, regardless of the engineer sorting it out on the 21st I will be leaving your service on the 12th of October as I am moving to Virgin on that day.
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NBres
(@breslinik) reported
@SkyHelpTeam It's been 4 days without internet now in our flat and @SkyUK still can't even give an estimate for when it'll be fixed? Supposedly blaming @bt_uk saying it's an openreach problem? When will we get internet back? (Glasgow)
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DontFearThe-4
(@fpl_4) reported
@Ofcom our 96yr Old Gran has been without a Phone line for a month, The phone line connects her emergency lifeline to the Family as she lives alone. We have had no response from @bt_uk for our request for Welfare case for 3 days despite a promise of 4hour response, the distress..
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DontFearThe-4
(@fpl_4) reported
@Ofcom @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn