BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Chester-le-Street, Durham, Gateshead, Hebburn, Hartlepool, Jarrow, Washington, Seaham, Peterlee, Spennymoor, South Shields and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Wi-fi | |
| Chester-le-Street |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Saxby
(@Lizardsaxby) reported
@bt_uk Kelly my problem is fixed, how to I cancel the mini hub ??
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Nixx
(@Missposition_) reported
@bt_uk I’ll give it a go once we’re done doing what we need to do while connected. Shame this is a common problem with our network though!
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Adam Mills wilson
(@Mrwestham88) reported
@bt_uk You keep checking this but this issue isn't resolved and yea I would like my Internet sorted
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Wulfy
(@Wulfy7) reported
@btsportrugby @btsport Where has all the bloody rugby gone? I'm sure we got all the Saturday games live before. Now three weeks in a row with no @ExeterChiefs match. Must be time to cancel, given how bloody expensive it it s.
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AFCRicky®️
(@Afc94Mr) reported
Wtf missed the first 15 mins of the Napoli vs Inter game because the show before over ran?? Napoli scored in 7 minutes as well @btsport 🤬🖕🏻
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Adam Mills wilson
(@Mrwestham88) reported
@bt_uk @DailyMailUK would you like a story of how bad bt are I have put so many tweets and there response is do you need extra help we have had the worst Internet for nearly 4 months missed engineer visits and they charge me stupid late payment fees when the Internet isnt working
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Mr Mike
(@mrmikeyadams) reported
@bt_uk Hi, it’s not that it’s not been resolved, but like @johnalexjones, it’s just been closed with no other information provided, so I’ve genuinely no idea what you did with it. I’ve decided to cancel my services anyway so I guess it’s all bit of a moot point anyway
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Leanne Wayland
(@leanne_wayland1) reported
@bt_uk my internet has been slow and dropping out now for the last 5 days. Not had issues previously. We cant watch programs on now TV even tho the box is connected via cable. Having to use our 4G how can I get this checked.
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Jack 🇧🇼 ⑦
(@Jxck__10) reported
@el_enano @btsportfootball @btsport 3- 5:15 blackout law
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Benauds Ghost
(@BenaudsGhost) reported
@RikkiClarke81 @bt_uk Wait until you phone customer services for support and they tell you to reboot the hub and the phone line goes dead mid call 🙄