BT (British Telecom) Outage Report in Houghton-Le-Spring, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Houghton-Le-Spring, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 11 days ago |
|
Gateshead
|
Internet | 12 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Washington
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Gerry1nnes (@gerrinnesmac) reported from Peterlee, England@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Arabassy (@arabassy) reported@btsport fix the broadcast you clowns.
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Vibera99🇺🇦 💙⭐️⭐️⭐️⭐️⭐️⭐️ (@vibera99) reportedFunny @btsport don't yap through YNWA at Celtic Park but never shut up at Liverpool
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Ian (C) 🏆🇸🇱 🇧🇭 (@wafcian) reported@bt_uk as someone who also works in customer service you must be hands down the worst incompetent bunch of feckless morons around, when someone rings it’s an hour wait and when you raise a fault and expect help it doesn’t arrive because you’re advisors just bullshit the customer
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LG2013 (@LG20133) reported@ghost72986 @btsportfootball @btsport It’s on red button, but quality is awful! Not sure if it’s just me?
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Ian (C) 🏆🇸🇱 🇧🇭 (@wafcian) reported@OpenreachHelp Appreciate the reply, but @bt_uk are completely useless and customer service doesn’t mean **** to them I’d rather have updates via yourselves
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Ross Cochrane (@Cocky1903) reported@bt_uk you lot are hopeless. On hold for about 45 mins for some tool to answer and just say hello 20 times and hang up.
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elizabeth blackburn (@eaitchb23) reportedFurious @btsport that @RobbieSavage8 is commentating on the game tonight after such stupid decisions were made @thesilkmen for the womens team!!
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Darren (@dazzymans) reported@themichaelowen @btsport cant watch at bt sports not working still and broadband for months. when complained numerous times told go to ombudsman and my fault ive got a cheaper package now on wifi from complaints refused help disabilities treated a liar victimised as complained disabilities missing @ bt
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Glyn Sanders (@GlynSanders) reported@RedBeeMedia @btsport Umm ok, why trail on subscription only service, why not on Terrestrial TV to begin with..?!
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Darren (@dazzymans) reported@bt_uk DM just now and debt team i do not want Thersa contacting me i want sonebody else (if she is zyslosed to as one saya she is one not) .didnt treat my disabilities and was left with no broadband service again when on priority care.i dont want heart attack with her ringing.