BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Widnes, Liverpool, Wallasey, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Widnes |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AdamPrtn) reported
Genuinely done with how shoddy the service has become. I'm. A loyal customer, been with them now for quite a few years and ready to just up and leave. Looks like switching back to @BTCare on their Full Fibre is the best option. I want rid of Now.
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Al Stoten
(@muttley_al) reported
@bt_uk is there a known problem in the BR5 postcode area? No internet for hours now.
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Lois 💙
(@elbee81) reported
@bt_uk Are there current outages in the BS3 area please? My NHS colleague is trying to work from home but his internet has gone down
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Caolán Kearney
(@Caolannkearney) reported
@bt_uk It says that there are no known issues, but there are guys in high vis jackets working at a phone line near me?
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Lois 💙
(@elbee81) reported
@bt_uk He is with BT. Your website says there is no known issue, but he has no landline, or broadband
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Michael Inman
(@snuffer31) reported
@bt_uk nice one @bt_uk charging an 87 yr old woman £25.5 for late payment and reconnection because she was confused with the bill even though she'd paid the majority of the bill but missed the BTTV component as she didn't think she had it as the box never worked at her address 🤬
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Joel
(@JReddington99) reported
Just been told by @bt_uk, @OpenreachHelp have said my broadband will be on this coming Tuesday at the latest. It was supposed to be on on the 14th January. Open reach not being customer facing is outrageous. BT just *************** out of me, taking 0 accountability.
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Joel
(@JReddington99) reported
@openreach I have been with no broadband for 6 weeks now. @bt_uk just keep telling me I’m waiting on you. been told 10+ times ‘broadband will be on within 48hrs’. The line is established and I have a phone line. What the hell is going on? DISGRACEFUL service from both parties.
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Michaela Borland
(@kiborland) reported
@bt_uk appalling service. Yesterday was the 5th no show from BT engineer in a month. I predict today will be the 6th pointless apology and a booking for the 6th no show visit.
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Charles Macdowell
(@c_macdowell) reported
@bt_uk Any news on the major outage in Suffolk please?