BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 01/18/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomBirkenhead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • Joeliliag John Gould (@Joeliliag) reported from Garston, England

    Steve Mcmanaman commentating and saying Mane could’ve arguably be onside - when he’s a metre off and everyone, including Mane, knew it. The man is a clown of a commentator @btsport you need to review who you employ. Poor

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • RedChilliPhoto James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England

    @bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

  • philipmallon Philip Mallon (@philipmallon) reported from Moy, Northern Ireland

    @Malsy10 @btsport Cancel the you ******