BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 11/22/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Wallasey, Queensferry, Warrington, Prenton, Widnes, Birkenhead and Tarporley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey Internet
United KingdomChester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bozzatron1 Kev (@Bozzatron1) reported

    @SkySportsPL @btsport if this super league goes ahead, you can do the game in this country a huge favour by not agreeing to a tv deal to show super league games but instead continue to support what you currently show

  • CurtRW97 Curtis Williams (@CurtRW97) reported

    @bt_uk this is the second night in a row that the internet's cut out during the evening... What's going on in the bh2 area.

  • PavS_Samra Pavinder Samra (@PavS_Samra) reported

    @ApnaJSkillz @SkySports @btsport Problem is they’re going to be want to seen to be the saviours. If I’m honest can’t be arsed with it all. Looking forward to watching the Rams at Cheltenham away in League One and ticking off a few more grounds

  • skinner_brendon Brendon Skinner (@skinner_brendon) reported from Spratton, England

    If owners of the supposed #europeansuperleague clubs want it so bad let them. If we all agree its wrong then @BBCSport @SkySports @btsport & all major sport broadcasters refuse to air it, fans dont buy tickets to matches, how long before they come asking to come back??🤔

  • SpoonOfDoom Christian S. (@SpoonOfDoom) reported

    @btbusinesscare @Strippin Are you actively *trying* to get bad publicity?

  • Jade_Playsgames JADE-PG (@Jade_Playsgames) reported

    @bt_uk eventually it came back on after 9 hours being off and 3 hours later then teh outage site said it would! should set up a separate twitter account for outages (and make sure they are up to date)

  • SarahJaneHolme3 Sarah-Jane Holmes (@SarahJaneHolme3) reported

    @bt_uk @OpenreachHelp I have had no internet for 2 weeks now! Problems with fibre install and reconnecting temporary copper connection is delayed for unknown reason! Now told to wait 48hrs just to be updated but still no internet!

  • Levelstakes Levelstakes (@Levelstakes) reported

    I have an awful feeling the #europeansuperleague will happen. We used to get boxing for free, now we pay. The same for so many sports we were told were heritage events. We had the #UefaChampionsLeague as part of @SkySports package. Now we have to have @btsport. It’s all a con

  • JackieHurst2 Jackie Hurst (@JackieHurst2) reported

    @bt_uk is the email service down? Can’t send or receive any mail??

  • AmigoNews20 🇸🇪 Daniel’s Tweets (@AmigoNews20) reported

    I will cancel my @btsport or @SkySports subscriptions if they sign up a #SuperLeague Rubbish Idea