BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 14 hours ago |
|
Birkenhead
|
Phone | 3 days ago |
|
Liverpool
|
Internet | 4 days ago |
|
Warrington
|
TV | 7 days ago |
|
Liverpool
|
Total Blackout | 12 days ago |
|
Liverpool
|
Internet | 14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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lozza (@othemightyi) reported from Liverpool, England@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Paul Simpson (@psimpson13) reported from Northwich, EnglandCall @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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matthew bradley (@mb1984) reported from Roby, England@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom 🦖 (@TRW2002) reportedNo Clue what’s going on with my wifi at the moment - seems to be working normally (50mbs download), but whenever it go into a multiplayer game like overwatch or DBD, nothing seems to work (200 ping) @bt_uk only came out last week to fix an issue, so i don’t know what’s going on…
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Holly Liddard (@Holarious) reported@bt_uk hi. I have received a digital voice handset in the post but I dont appear to have the service set up. thanks
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Shales (@PES_DNA) reported@DJ_Daymos @bt_uk I’ve got old BT equipment for the last 5-6 years. I would return things but the engineers never have the packing I need to return to items. It would be ideal if the engineers could take the old tech away with them.
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Paddy Rice (@PaddyR1888) reported@garland_conor You’d think he never played for us!! Hate Sky Sports commenting, @btsport pull your finger out and buy back the rights!!!!
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Ginny Temple (@temple_ginny) reported@bt_uk Hi! How do we go about getting our number ex-directory? Is there any other way than phoning customer services? We're Plusnet customers. Thanks
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Geo H (@Georgebtn1) reported@bt_uk Thanks for that link although it really looks useful for some who is a customer. I am just really interested to know whether a BT network survey would involve someone taking a photo of my property. I live in a ground floor flat.
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𝕁𝕒𝕪 🔥🍃🌊 (@gamingcurate) reported@bt_uk I’m leaving you. It’s not me, it’s you. My internet’s has crashed three times this stream…3 times. And this is not the first time. Go get help, be better.
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Ian (@ian_mael) reportedThe lack of response from @bt_uk is not a surprise. Called again today to get a resolution, placed on hold and then got cut off. Same story - different day. It would great if you can put some effort with your customers @bt_uk instead of trying to attract new customers!
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Amy Mathias (@amymathias4) reported@me_myself_clare @bt_uk Oh that's awful. I'm so sorry that is happening to you. Hope bt can fix it for you.