BT (British Telecom) outages and service status in Helsby, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 19, 9:29 PM GMT+1.
- Internet (57%)
- Total Blackout (14%)
- Wi-fi (14%)
- Phone (14%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 6 days ago |
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Liverpool
|
Phone | 10 days ago |
|
Liverpool
|
Internet | 14 days ago |
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Liverpool
|
Internet | 18 days ago |
|
Northwich
|
Internet | 24 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Cheyvonne Bower (@femaledec) reported from Croft, England@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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W (@tweetJumpy) reported from Birkenhead, England@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Sharon Fisher (@SharonFisher6) reported from Birkenhead, England@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Steve Mc (@LeedsViking) reported from Warrington, EnglandHey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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K Champaneria (@KChampaneria1) reported from Rossett, Wales@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Chris (@chriscol6765) reported from Garston, England@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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mark williams (@markagamax) reported from Chester, England@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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Kristen Covo (@kcovophoto) reported@bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.
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R B (@RLBD1920) reported@bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue
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Jacob People (he/him) 💙 (@JacobPeoplee) reportedOur internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk
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The Real Philip Lyon (@phillyonskem) reportedi absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.
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Sem Essessi (@SemiEssessi) reported@bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.