BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Wallasey, Queensferry, Warrington, Prenton, Widnes, Birkenhead and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TL
(@TL1320) reported
@bt_uk It’s the same problem as loads of others are having. It starts for about 30 seconds then comes up with error code VC019. No problems with my internet and can watch bt sport on other devices perfectly
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Birm1875DFLDAVE
(@Davrosf1atlee) reported
@GaryLineker @btsport I thought that was a ********. I need a lie down
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mannish boy
(@mannishboy69) reported
@MansionBet @FootyAccums @btsport is the worst thing to happen to football in this country. Even Sky didn't actively take football away from the people. When they had European football, you could still watch it on ITV.
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Jack Shephard
(@jackshep23) reported
@bt_uk @HamzahAbbasBBC How long will the ps5 app be not working?
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Brad hill
(@bradragoo) reported
@GaryLineker @btsport Tell the rabbit ‘down in front’ can’t see the screen man!
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christopher williams
(@domestic121) reported
@bt_uk @techradar Pity the ee signal in holyhead is very bad but love BT superfast broadband since activation on 6th August only had one 2 min disconnection due to DLM and since then sold 79.9mbps down and 19.9up for over 35 days much better than sky by miles
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Matt Hamilton
(@MattHamilton00) reported
@GaryLineker @btsport In a similar situation I look at my feet and think what little they have achieved compared to yours. Now I feel bad and have just thanked my feet for carrying me around for all these years. I am, perhaps, a millstone around the ankles of my feet.
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Aaron Timmis
(@aarontimmis1989) reported
@LewisPB_93 @btsport @bt_uk Mines the same did you manage to fix this?
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djmdesignsltd
(@djmdesignsltd) reported
Well it seems @btsport are having trouble with the @LFC match coverage tonight. Curious how the first advert is for @FedEx who seem to be having problems releasing items from customs clearance for us as well. Let’s get delivery sorted guys eh :)
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David O Hanlon
(@DavidOHanlon7) reported
@GaryLineker @btsport Commentary is awful. Like a 70's bookies.