BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 01/18/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomBirkenhead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kylrav Kyle Raven (@kylrav) reported

    @bt_uk Look up my details and see the notes. Shocking service.

  • Earl_Kay Teabag (@Earl_Kay) reported

    @bt_uk Just so you know, you and your phone line are a useless pile of ****.

  • Earl_Kay Teabag (@Earl_Kay) reported

    @bt_uk If anyones wondering if you get responses from dming them- you don’t. Happy to be of service.

  • ScotchPieRyy Ryy (@ScotchPieRyy) reported

    @btsportufc @btsport Would help if your app was working to watch it…👍🏼🙄

  • Giani_afc Giani 🔴⚪🇮🇹 (@Giani_afc) reported

    @btsport sucking off Aston villa. No praise or positivity about the Arsenal. Same old ****.

  • RacingArmchair The Racing Armchair (@RacingArmchair) reported

    @Lbartram @btsportmotogp @btsport They never replay the Quali. My sky recorded but didn’t catch the last few minutes. So I’ve not actually seen it. Had to Google it.

  • OGDuckington Big Rub (@OGDuckington) reported

    @themichaelowen don’t expect anything other than you to carry on advertising gambling cos mercenaries do mercenary things, would you endorse crack if it was legal? #btsport @btsport stop ****** arse advertising gambling cancel him he’s **** anyway

  • Levity63 SO'Brien💙 (@Levity63) reported

    @bt_uk When are you going to provide a robust internet service to my local area. I lost 4 hours of work yesterday and when I tried again today it disappears again. I would like to compensated please #BT #Internetservice

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @bt_uk I've just spoken to someone, the new order has now had to be cancelled and I cant order for 24 hours. Absolutely abysmal service, marketing ploy? You cancel my original order then double my charges! I'm now without any connection for over a week! Disgusting #badservice

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @bt_uk hi there, I'm very unhappy with your service, I arranged to change my services to a new address, should have gone live yesterday. Turns out someone, not me, cancelled that order. Now my package has virtually doubled in price and I've got no service until the 25th