BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 02/15/2026 06:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Queensferry, Warrington, Liverpool, Winsford, Prenton, Chester, Northwich, Birkenhead, Runcorn and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomQueensferry Internet
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWinsford E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CalmViv ufc fan (@CalmViv) reported

    @robertf1986 @btsport The only people who like BT commentary are their exces. Their pundits are fine but commentary is the worst ever. They're incapable of being neutral, telling good stories, nothing - just pandering and nails on a chalkboard.

  • MattyBrault Matthew Brault (@MattyBrault) reported

    @bt_uk This doesn't answer the question or solve the problem. I have BT Ultimate, which means I should be able to cast. I've been doing this a long time without an issue.

  • cpfctris Tris (@cpfctris) reported

    Get Jeanas out ******* #BtSport

  • Pete70377264 Tyger Tyger, burning bright 𓃬 (@Pete70377264) reported

    Jermaine Jenas pumping up Spurs players with his co-commentary on ̶S̶p̶u̶r̶s̶ ̶T̶v̶ BT Sport, of Spurs vs Wolves. Every talking point comes back to Spurs. Laughable commentary. Yet he returns every bloody season with his inane nonsense. Terrible @btsport

  • xJoelSmithx Joel Smith (@xJoelSmithx) reported

    Can we make sure Jermaine Jenas never commentates again. He couldn’t even remember cristiano ronaldo at madrid earlier. Clueless bloke. #btsport #tottenhamvswolves

  • antony_dix Antony dix (@antony_dix) reported

    @btsport @btsportfootball the commentary as usual is awful !

  • Ellis_0161 Din (@Ellis_0161) reported

    @bt_uk my broadband has gone off and just on a orange light, I've tried everything it won't come back on. Need help ASAP

  • MrTomLuke Tom Luke (@MrTomLuke) reported

    @bt_uk Been on there loads can't find a solution to BT Sport not playing properly live on any browser (been trying for years to find a solution). If you get rid of the Windows app I will have to cancel my subscription.

  • steve0oj Stiamh (@steve0oj) reported

    @bt_uk why does my TV box say loading for hours and doesn't actually load? Tried resetting it but it doesn't work

  • adambeaumont27 Adam (@adambeaumont27) reported

    Why oh why did @btsport get rid of casting to TVs- the app is ******* ****