BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Wallasey, Queensferry, Warrington, Prenton, Widnes, Birkenhead and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Buchanan
(@DeadmanIncLive) reported
Been pushed back to the 16th. Thanks @bt_uk you have been the worst company to deal with during moving flat. I've been at my new flat for a month and still don't have internet thanks to your shoddy service. Will be complaining AGAIN on the phone!
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Benita Branch
(@beni_branch) reported
@bt_uk Yes I have been checking, unfortunately the fix date keeps getting pushed back.
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Dame Artist Stanley 💙 🇺🇦 #Rejoin #50sWomen
(@artist_stanley) reported
@lynmarbo @terryelaineh1 @bt_uk That and having to ring a company after not getting the info on their website to be told repeatedly by recorded message - we have a website , you know you shouldn’t really be ringing us as it’s all on our website. No I just love being put on hold for hours before I get any help
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Anya Gordon Clark
(@AnyaGC) reported
@BTSopenreach my grandpa has been trying to move his landline number since November 23rd and is still waiting… can you please help? @bt_uk
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J J 🐧
(@Cobblerja) reported
If any @bt_uk people see this or look into it, the complaint reference is VOL013-665963201036.
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🏴🇺🇦Dave_58🏴🇺🇦🍒🇪🇺
(@Davekidd_58) reported
Hi, @bt_uk @BTCare my router is located on the 1st floor, I can no longer get a reliable signal on the ground floor so have to resort to 4G ( timber floor, plasterboard ceiling). When I go back upstairs my signal is good, this has only happened over the last 2 weeks. Why?
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Sheikh Haidar
(@sheikh_haidar) reported
@bt_uk Guys, still nothing. So I’ve basically had no internet since Friday. Abysmal. I’ll call tomorrow to cancel the whole thing, not a great start with a new customer
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J J 🐧
(@Cobblerja) reported
@bt_uk in disbelief at how terrible my experience with bt has been. At first everything was fine. Somehow my account was cancelled due to another firm requesting to take over the service. Fair enough, mistakes happen. Since then my grandmother, who is showing signs of dementia
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Ewen
(@KidwawazatEwen) reported
@bt_uk Why is my internet so bloody poor yet again. I have had special teams, monitored usage, written to two CEOs who fair play dealt with my complaints but it is still bloody useless. I had to knock back a really good job offer because my internet would not stand the teams calls.
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Melissa Liverpool
(@MISSYJO31) reported
@bt_uk I have never used the landline and don’t know the number unfortunately