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BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.

CityProblem TypeReport Time
Birkenhead Phone 2 days ago
Liverpool Internet 3 days ago
Warrington TV 5 days ago
Liverpool Total Blackout 11 days ago
Liverpool Internet 13 days ago
Liverpool Internet 13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • FinNoggin
    Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • andrewmoss76
    andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • keenan_v
    Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • BraggKenny
    Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • AnfieldMan1996
    JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • AnfieldMan1996
    Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • ChristinaaaLFC
    Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • peachy_80
    Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • AljButterworth
    Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Johncharlesart1
    John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • ljones1986
    Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • hamlett_phil
    Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • InMotionClinics
    In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • poolsidemummy
    Fiona (@poolsidemummy) reported

    @bt_uk I need someone to contact me regarding a vulnerable customer who has no landline and no resolution in sight

  • SallyCabrini
    Sally Cabrini (@SallyCabrini) reported

    @bt_uk @TalkTalk No landline for 6 days, a string of ridiculous excuses and no resolution in sight. Unbelievably poor service from talktalk and openreach.

  • R_Elliotttt
    Rob (@R_Elliotttt) reported

    @bt_uk. Absolutely fed up with the stinking service I keep getting. Through twice on the phone, put on hold and then cut off! If you can’t be arsed to deal with complaints….. give a reasonable service! Going to look elsewhere.

  • SteveDepeare
    Steve DePeare (@SteveDepeare) reported

    @bt_uk Why are the share prices going down again

  • DagsJT
    Darren Thomas (@DagsJT) reported

    Well that didn't last long. Had @bt_uk 500Mbps fibre for a couple of weeks and already having issues. Engineer aimed to fix it by the end of the day on Friday. Not next day or anything. Three days. Expected better really.

  • DaviesReadman
    Ann Davies (@DaviesReadman) reported

    @bt_uk @bt_uk did you fix the phone number in the email?? I don’t think Cornwall planning dept want BT calls!

  • Haskoll
    Chloe Haskoll (@Haskoll) reported

    @bt_uk Hi, I've been waiting for a call back for over 3 hours now (it said it would be 15 mins). I have no broadband and work from home. Not a great service. Please help

  • emswilde
    Emma Wilde (@emswilde) reported

    Day 42 of new full fibre broadband/phone not working. Neighbour’s was fitted today and his was same. His engineer called some magical DCOS (?) place and got them to rebuild his ONT and his now works. Can you please order this for me @bt_uk ? 🙏🏻

  • thfc0405
    David K (@thfc0405) reported

    @btsport unacceptable. I just purchased a monthly pass for £29.99 and when I go to set it up on my tv I get a message on my phone that this service is not available. As I said unacceptable

  • yummymummycaz
    Caroline Williams (@yummymummycaz) reported

    @bt_uk Our concerns are with @UKAirband, don't suppose you can help them out with what to do 😜