BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Northwich, Chester, Wallasey, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@chippylisa) reported
@bt_uk my internet is down BS30 area have very little 3G so can’t access you site (hoping this work) is there a fault - thanks
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matt jones
(@MattJonesDesign) reported
@bt_uk what is the point of sending me a mini hub (the next day) to help with my internet connection, only for me to have to return it back to you when my internet is up and running. Why can’t I keep the hub so I don’t have to be without internet for a day?
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Jane Glew
(@jmmgee) reported
@bt_uk please can you tell me when the internet will be reconnected in my area . It’s saying tomorrow now ! I live in Worthing . Please help
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Donna Richards
(@GingerFuryMage) reported
@MikeSimmonds @bt_uk Thats definitely has more info, i received a text from support and now saying 9am tomorrow!!
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Ceri Fisher
(@fisher_ceri) reported
@bt_uk BT are the worst company I've ever known and people should see through their lipservice, to their substandard service and poor customer skills. An elderly friend of mine has been left without a landline for weeks and now the engineers didn't even turn up when promised!!!
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Shae 💋
(@sugarhoneyaceg) reported
Turns out @btbusinesscare trying to charge me an entire years contract to cancel wifi that has never worked (even though it was supposed to start over two weeks ago) was the thing that made me cry today, never buy BT business wifi, they’re just scammers
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♡ ÖGJådey ♡
(@_theogjade) reported
@bt_uk love having no internet ALL NIGHT… need to work from home tomorrow as well… I see other are having issues. You gonna do something about it or not?!?!?!?!?! #incompetent
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Collee1979
(@collee1979) reported
@bt_uk What's going on with the Broadband outage around the Worthing area? I'm going to need to know if I will have to make arrangements to go into the office to be able to work properly.
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Rich
(@TheRichVoices) reported
@bt_uk Thought you should know there seems to be an issue with setting up DDs through the Android app. It doesn't save the details. Been with you for years using the same account to pay with no issues, but the last 2 payments failed. Setting DDs up through the website seems fine
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andrew whittle
(@whittys11) reported
@bt_uk wish I’d of stayed with @sky absolute dreadful service and experience disgraceful #BT