BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
||
| Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Queensferry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Dezzy
(@Dezzy_Dezzy_80) reported
from
Liverpool, England
@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Carroll
(@LondonCalendar) reported
@btcare horrendous time with very unhelpful #BT help desk. Appalling internet connection, complained they’re sending engineer, now can’t get on internet but won’t turn on mini hub! Adverts are complete lies
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Bogder
(@Bogder2) reported
@daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen
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Emily Eccles Piano Tuition
(@EmEcclesPiano) reported
@bt_uk We ordered a new box over a week ago and it's still not arrived, we were told it would to 2-3 days. The order says its complete online. I can't get through on the phone. Please help.
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Ricki
(@Ricki01111240) reported
@bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further
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Pauline
(@nongardener) reported
Is it too much to expect a reliable internet connection? Am I asking too much to expect this from @bt_uk ? Since Feb 2021 not experienced this. #smarthub2 doesn't work had 3! Engineer says old one better. Yet it's like pulling teeth to get one 1/3
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Graeme Ogston
(@gramster) reported
@bt_uk I’ve no idea why you have to close your phone helpline for three hours while you “recognise key workers”. Trying (again) to cancel BT Sports despite being told last month it had been done.
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Brian
(@TheFifthDoctor) reported
Lovely to get an extremely rude scammer calling my @virginmedia landline yet claiming to be from @bt_uk and wanting to “make our devices more secure”. Providers need to get their act together to protect customers from this crap. I shouldn’t have to buy a call blocking phone
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Ray Hickinbottom All views expressed are my own
(@rayhfsb) reported
@bt_uk Hi, Reported a fault 4.6, you said engineer would arrive 9.6, he duly arrived, could not fix fault, said it needed openreach but could not contact them, I've just tried and you are too busy doing something to answer calls, hope u are too busy to take my monthly payment
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Pauline
(@nongardener) reported
@bt_uk @bt_ukOrdered 28/5 never arrived. Another ordered 5/6 that hasn't arrived. If i want to end my contract I'm expected to pay a cancellation fee. Said the condescending female. The service is not what I signed up for. 2/3
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Michael Griffiths
(@M__Griffiths) reported
@bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !