BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
||
| Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Queensferry |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Sarath
(@basarath) reported
@bt_uk My box is connected via an ethernet cable. The signal strength is strong. The only channels that I experience problems with is the BT Sport channels.
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Kemii
(@Nadejha) reported
So @bt_uk is this network thing gonna last all week? Because if it is can I know so I can buy a WiFi adapter to use my phones 4G. Thanks.
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Claire Steen 💙🇪🇺
(@ClaireSteen19) reported
@bt_uk You obvs don't know the fault history - not relevant. Engineers needed to fix the issue and I was assured it would be done by 6pm today.
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Obscurum
(@obscurumyt) reported
@bt_uk I recently transferred my number from my old provider to BT and its been over 3 days since activation and my sim won't allow me to use facetime or imessage. I tried every trick online and tried using the sim on another iphone but I still have the same problem. Please help!
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trash
(@grassgalore) reported
@Nadejha @bt_uk do you know what’s going on? my wifi is literally horrible rn and i’m not sure why
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Halcyon Ember
(@HalcyonEmber) reported
@bt_uk Do you not feel you should inform affected customers that you’re taking their internet down or is customer support just not a concern?
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Keith Greenoak
(@keithgreenoak) reported
@bt_uk hi, what number do I call for help with placing a new customer order? Or perhaps you can help? I am trying to arrange an engineer and tv aerial installation but it keeps disappearing from my basket. Is it not required for some services? Thanks
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Mabster 🧲
(@Mr_MABster) reported
Hey @bt_uk - your box with latest software is not allowing me to watch any Apps - Amazon prime, Netflix, both exit back to TV on play. Help.
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Claire Steen 💙🇪🇺
(@ClaireSteen19) reported
@bt_uk Not true - convo on 9/8 BT said there is no diversion on the handsets, matter was passed to TSO dept. Convo on 11/8 confirmed there is an open investigation & engineers assigned to the issue which they should have rectified by 6 pm today!
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jess
(@jessmlor) reported
@bt_uk hi moved house so moved my contract, activation date at new flat has passed but smart hub 2 still orange not working, is it possible for you to check if it has been activated or if there is a different fault? Thanks