BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	3 days ago
Liverpool	Phone	5 days ago
Liverpool	Internet	7 days ago
Liverpool	Wi-fi	13 days ago
Liverpool	Internet	15 days ago
Liverpool	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Rebecca 💙 (@Miss_Boxy) reported 1 minute ago from Chester, England

  @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

• 
  mark williams (@markagamax) reported 3 minutes ago from Chester, England

  @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

• 
  alan cartwright (@bencartwright69) reported 3 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  scousenatalie 😘 (@scousenatalie) reported 17 minutes ago from Liverpool, England

  @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

• 
  Chris (@chriscol6765) reported 22 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Pete Shaw (@Fireypop) reported 23 minutes ago from Garston, England

  @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

• 
  Cheyvonne Bower (@femaledec) reported 24 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Ray Waring (@RayWaring) reported 26 minutes ago from Liverpool, England

  @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

• 
  brewsterera (@AndrewScouse) reported 28 minutes ago from Roby, England

  Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

• 
  Andi Jarvis (@andijarvis) reported 29 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Kevin Main (@KevMain) reported 30 minutes ago from Northwich, England

  Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

• 
  Pat Wisedale (@Pat_Wisedale46) reported 31 minutes ago from Warrington, England

  @bt_uk Hello, nope still experiencing issues.

• 
  Cheyvonne Bower (@femaledec) reported 36 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Sheriff of Breck Road (@sherrif_breckRd) reported 42 minutes ago from Liverpool, England

  Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

• 
  Jake Adamson (@jakeadamson99) reported 43 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Steve Mc (@LeedsViking) reported 43 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  Mike Kivi (@mikekivi) reported 45 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 46 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Chief Mechanic (@jm0rr1s) reported 58 minutes ago from Northwich, England

  @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

• 
  Keith Jones (@Kjones1892) reported 58 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GerryC🏇🏾 (@Epsom1780) reported 6 minutes ago

  @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

• 
  Changeling64 (@64outsider) reported 7 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  Roibeard Mhuiris (@RMhuiris) reported 8 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  GG (@G1NG3R_N1NJA_13) reported 8 minutes ago

  @bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.

• 
  Si (@SimonHealey73) reported 8 minutes ago

  @bt_uk how do I make a complaint via phone or mobile app?

• 
  Ruth Knight (@LadyRufus) reported 10 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  Ed Thomson (@ThomsonEdwint) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

• 
  👀 (@StefanFerrol) reported 15 minutes ago

  @_mowgli73 @bt_uk Mines down too and I’m very much in contract

• 
  dannnehhh (@dannnehhh) reported 15 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Ed Thomson (@ThomsonEdwint) reported 16 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣