BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Chester, and Winsford.

City	Problem Type	Report Time
Northwich	Internet	2 days ago
Liverpool	Total Blackout	7 days ago
Northwich	Internet	15 days ago
Liverpool	Internet	17 days ago
Liverpool	Total Blackout	28 days ago
Liverpool	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Gary Kilroy (@Gary_Kilroy) reported 37 seconds ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Steve Mc (@LeedsViking) reported 2 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  burnzcarping (@scouser_burnzy) reported 3 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Martin Harkness (@Harkness7) reported 9 minutes ago from Runcorn, England

  @btbusinesscare any known issues in 01928 area?

• 
  Gary Lister (@gaz_lister) reported 10 minutes ago from Moulton, England

  @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

• 
  Rick Owen (@RickVNasties) reported 10 minutes ago from Liverpool, England

  @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

• 
  The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported 12 minutes ago from Chester, England

  . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

• 
  Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported 15 minutes ago from Winsford, England

  Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

• 
  mark williams (@markagamax) reported 26 minutes ago from Chester, England

  @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

• 
  Rebecca 💙 (@Miss_Boxy) reported 26 minutes ago from Chester, England

  @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

• 
  Paul (@Bumpydogo) reported 30 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  Matt Jones (@mattjones41194) reported 34 minutes ago from Huntington, England

  @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

• 
  Jesus Pablo (@amijesuspablo) reported 34 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  Name Cannot Be Blank (@bdpscouse) reported 36 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Sheriff of Breck Road (@sherrif_breckRd) reported 38 minutes ago from Liverpool, England

  Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

• 
  Lee 🖤💛 (@Crosby71) reported 39 minutes ago from Liverpool, England

  I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

• 
  Liz (@LizWoodbridge) reported 47 minutes ago from Chester, England

  @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

• 
  Ged McCann (@GMcC74) reported 51 minutes ago from Widnes, England

  @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

• 
  jo m b (@joanreece) reported 55 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Gary Lister (@gaz_lister) reported 58 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AcharyaViren (@AcharyaShahV) reported 8 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Shelley Squire (@badshelley) reported 10 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  erika x (@_erikacx) reported 10 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise

• 
  Witold Chojnowski (@Boytjie8) reported 11 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Alan Swanson (@Haggisguy) reported 11 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 12 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  trevor rhodes (@trevjrho) reported 12 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 25 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 26 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 29 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly