BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton, Chester and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Queensferry |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
-
Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
-
Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
-
Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
-
JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
-
Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
-
Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
-
Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
-
STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
-
Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
-
Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
-
Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
-
Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
-
John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
-
Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
-
James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
-
andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
-
Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
-
Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
-
In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
-
Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Wright
(@wrightemma429) reported
@bt_uk our broad band speed is shocking. Absolutely rubbish. We have to use 4g on our mobiles as it’s that poor.
-
David “Sulli” O'Sullivan (he/him)
(@davidoslive) reported
@bt_uk Well, that’s the thing - BT have closed the entire account, so we don’t even have those. I can DM what the details were, but can’t see how it’s going to help tbh!
-
Nickster
(@Nickster69t) reported
@bt_uk BT, my contract is up for renewal been with you for services over 25 years, no one contacted me, I’ve asked for fibre for 5 years as line down my country lane is constantly damaged doesn’t hold 40/10 well. You say talk to @openreach, they say it’s you, you say it’s them, 1/2
-
Annabelle The Doll
(@auntieani) reported
@bt_uk hi. My broadband had been stopped due to a direct debit issue but the bills are paid up to date. When will my service be reinstated please?
-
Nickster
(@Nickster69t) reported
@bt_uk fibre to pole was expected over 3 yrs ago, your engineers know the line down my lane to 10 properties is no good, but at 1.3mile from the new fibre cab they also tell us BT no intention of delivering services to us as ploughing digital@in to Doncaster for £££££ sort it 2/2
-
Derwyn Nicholas
(@DerwynNicholas) reported
@bt_uk absolutely deplorable service still. 2 months of false promises and still no internet. What's worse, now our temp hub has been shut off so we have no way to work from home. Cancelled account after cancelled account and no progress!
-
Ben Woods
(@benrwoods) reported
@bt_uk Hey BT, any news of when the issues in Grays will be rectified? Has been out since this afternoon with still no news
-
Barry Brewer
(@basherdrummer) reported
Massive problems with our @bt_uk fibre broadband and no Open Reach engineer appointments for 2 weeks AND our local @ThreeUKSupport mast is under repair for at least another 7 days! Why me???!!! 😭🔫
-
🔰 Tariqo 🔰
(@Tar1Q) reported
@ManUnitedZone_ @btsport Same guy never criticize Rashy for sloppy passes, IQless shots.
-
Phil Austen
(@Plip_A) reported
@btsport How do I cancel my subscription? I keep getting charged for the monthly pass but when I log into my account it just asks if I want to renew my subscription. I've also changed my payment method on there and it's still being taken from my old payment method.