BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Chester, Wallasey, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Curley
(@WeAreGaryCurley) reported
Hi @bt_uk I’ve tried to sort this via Chat and was directed to residential, then business, then back to residential. Nobody was able to help. I’ve re-registered interest & still no code. Also an EE customer. It’s very frustrating! Can someone from @bt_uk please DM to help sort?
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FIZMO
(@FUZZY_1992) reported
@bt_uk can I have a code sent so I can pre-order a PS5? Also a BT Broadband customer.
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Lou
(@AmyLou2681) reported
@bt_uk im a BT customer how can I get a code for PS5 please ?
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Emma Crowe
(@emma_crowe8) reported
@bt_uk Utterly appalling service. We switched internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We’ve wasted hours on the phone trying to speak to someone about it. This is not a good start.
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Highbury Report
(@HighburyReport) reported
@bt_uk hi, I’m having issues with my BT code for the PS5, any help would be appreciated as I can’t get through to customer services!
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Whatever Forever
(@canbirdsflyhigh) reported
@bt_uk Hi. Internet Service resumed on Sunday evening after 2 days with no internet. Was very difficult to actually get any information out of BT as to what the problem was and how long it would last for...
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David
(@Fantsticboy767) reported
@Nate_Kitsune @bt_uk I just sent them an email, what is the method for distributing this code, even though I am a customer with them for a long time 🤔
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Charlotte champion
(@char_champion) reported
@bt_uk Hi, my wifi has gone down and I can’t find a way of contacting you for help or anyway of finding out if it is a problem in the whole area. I have tried online but there is no online chat.
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H
(@WHITTERSTWLTTER) reported
@bt_uk "If your query is about an existing broadband service please contact your Communications Provider" Wouldn't that be BT?
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John Whittle🕷🔶 #AllVotesMatter #WokeAndProud
(@whij) reported
Just had an interesting call purporting to be from @bt_uk Open Reach to tell me they needed to fix my internet connection by running some diagnostiics from my PC. When I refused she said if I didn't comply they'd block my internet. Which seemed a little unlikely #lockdownFun