BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 02/25/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton and Birkenhead.

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City Problem Type Report Time
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomNorthwich Phone
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomQueensferry Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Archievilla ArchieVilla (@Archievilla) reported

    BTSport is absolute garbage. It seems that Utd just need to turn up to win according to the BT sport pundits.

  • KyWyatt Kyle Wyatt (@KyWyatt) reported

    @jusheswright @btsport Don't disagree but others to blame there don't help united these sitting back now what ya reckon a mata or van de beek to come on, only people who look creative enough to split a defence?

  • FUTHelperss FUT Helpers ⚡️ (@FUTHelperss) reported

    Anyone else’s #UELfinal audio bugging out?? Please fix it @btsport I’m going mad here 🥴 #VILMUN

  • AaronBates91 Aaron (@AaronBates91) reported

    Scholes talks so much ****, making it sound as if the 2nd half is going to be a walk in the park for United.. Same United that haven't layed a finger on Villarreal yet 🙄 #UELfinal #BTSport

  • DamienS87878871 Damien Shaw (@DamienS87878871) reported

    @btsport sack @RobbieSavage8 now otherwise you will lose a customer he's a waste of 90 minutes of football

  • itzyaboyjaxon Jaxon (@itzyaboyjaxon) reported

    @bt_uk why is my wifi down and has been for last couple hours in Kirkcaldy Scotland area this a joke

  • ToffaDrummond Kristofor Drummond (@ToffaDrummond) reported

    @btsport this final on YouTube is awful. Connected via ethernet, no other devices connected to Internet and its buffering, freezing and losing sound. Do the smart thing and just unlock the channel for Saturdays final. Means my Grandad might be able to watch it then.

  • McGowanA28 Ash. Tics. 🇧🇭 (@McGowanA28) reported

    How ******** does @RobbieSavage8 get paid for 'commentating' just talks pure nonsense the ******* sheep ******** ****. @btsport @btsportfootball **** this clown off. #munvil

  • LeighWheldon1 Leigh Wheldon (@LeighWheldon1) reported

    @btsport @rioferdy5 I actually beg someone goes down to ole in the dressing room and tells him stop playing out from the back we are not Manchester City out CB’s have no composure. #EuropaLeagueFinal #MUFC

  • Joee949 Joe (@Joee949) reported

    Why do @btsport show one replay from a **** camera angle and then make us stare at the ref stood still while we await a decision #EuropaLeagueFinal #VILMUN