BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Winsford, Prenton, Chester, Northwich, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Winsford |
||
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Thomas Farrelly
(@cecilbumfluff83) reported
from
Liverpool, England
@Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Lawrence
(@HarveyLawrence9) reported
@HughesDirect @bt_uk Would be great not to have to run down stairs to answer the phone, could have one in several rooms #RT
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Ryan Bridgewater
(@ryanbridgewater) reported
@bt_uk im trying to pay my bill online and but your MYBT website has been down for 24 hours along with the app!
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Attila Szakacs
(@AttilaSzakacs1) reported
@btsportfootball @btsport £92 per month the sports channels are not working 40 minutes on the line nobody to speak to Internet **** what's the point paying you ?
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Interesting. Someone in BT has prepared a complaint and processed it and judged it without any reference to me. That's not what I learnt in law school. No letter of course. No refund and yet I am still being charged without explanation.
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Rohit Agarwal
(@RohitAg73610841) reported
@bt_uk How can i speak to a customer care representative?
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Jon Pepper
(@JonMagicman) reported
@bt_uk I'm really surprised that you're not working harder to improve overall speeds of your broadband. I still only get 14MBPS for "Fibre". Swish are now here in our town and are spending tens of millions on their system, min 400MBPS. Roll on end of our contract...
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Karen
(@KJEvans007) reported
@bt_uk just been on hold for 35mins for someone to answer and then hang up on me! Well done BT, great customer service!
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Ross Donoghue ⭐️⭐️ PSN: Lycandon
(@RossDonoghue) reported
@SamsungHelpUK @BTCare please fix the BT sport app on Samsung tv’s, the audio is fine for 1 minute then it jumps back 1 minute and then the audio is out of sync unless I back out and back in!
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M 🇵🇸
(@mstarmatt) reported
@bt_uk We’ve performed numerous factory resets over the months. We even have it on a timer to reset once a week as this reduces the amount of times we get this issue. This is the worst kit we’ve ever been provided
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Matthew Roberts
(@Matth3wR0berts) reported
@bt_uk Second half of the game it was fine, do you turn down the speed of fibre to households that don’t renew contracts early to suit BT?