BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 01/13/2026 00:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Birkenhead, Runcorn, Warrington, Chester, Bromborough, Neston and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool TV

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • christo3574 Christo Sofianos (@christo3574) reported

    @bt_uk I made several calls and was told that there was no problem with the service. I make a complaint on Twitter and all of a sudden a ‘fault’ was found outside my property and something is being delivered by DPD today. Assuming it must be a new ONT modem as that is what is flashing.

  • hagank_hagan kim Hagan (@hagank_hagan) reported

    @bt_uk hi, I am trying to contact you but I can't speak to anyone. My neighbour is a customer and they have no working landline. My neighbours are elder and also an extremely vulnerable household due to a terminal illness.

  • Kreestoph274639 Kristophe (@Kreestoph274639) reported

    @MichaelBensonn @btsport I thought he was only coming back for a fight worth 500M but he has enough money and doesn't care about belts. Except he wants to fight Usyk for undisputed (which also apparently means nothing to him). Mind ****.

  • gingerfizzio Elaine O'Flaherty (@gingerfizzio) reported

    @bt_uk She subsequently got sent a final reminder email and her service has been cut off. Account number GB26679120 Order reference VOL013-692550787548

  • RAC20182 RAC2018 (@RAC20182) reported

    @SkySportsPL let’s see if you turn the crowd volume down today. @btsport didn’t at Leicester. #GlazersSellNow #GlazerOut

  • Notnownope Notnow :: Made in England (@Notnownope) reported

    @btsport hooray at last! I managed to get through the cancellation department to cancel my bt sport package! Reason- the adverts have gone too woke! #gowokegobroke

  • nickcauser92 Nick Causer (@nickcauser92) reported

    @MichaelBensonn @btsport Fury only said he wants the fight so quickly because he knew Usyk wouldn’t be ready in time. He’ll now claim Usyk is ducking when there was no chance he’d ever fight then. Fury is conning fans and it’s nothing new. Anyone that believes him is an idiot.

  • robb_jonny Jonny Robb (@robb_jonny) reported

    @Mac85Ry @MichaelBensonn @btsport I wouldn’t even waste bandwidth streaming it for free mate - never mind paying for it PPV. I’d rather pay for Chisora v Whyte 3

  • dymore7 dymore (@dymore7) reported

    @MichaelBensonn @btsport god damn make that fight for december!!!!!

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Still no internet or response to my previous Tweet. Been down since Friday afternoon. An ad has just been on tv for BT unbreakable internet which is laughable. Why is it taking so long to fix? Is it being fixed remotely or at an exchange near my home?