BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 02/11/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Prenton, Chester, Warrington, Northwich, Birkenhead, Runcorn and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWinsford E-mail
United KingdomLiverpool Internet
United KingdomPrenton Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CafeOlive4 Cafe Olive kendal (@CafeOlive4) reported

    @bt_uk I can connect with Ethernet cable and it works. Wireless is the problem.

  • Red__Jay Jo Gerard * (@Red__Jay) reported

    @bt_uk My broadband crashed at 2pm just as I was about to attend a meeting. The estimated fix time has changed from 8pm today to 9pm tomorrow. I work from home full time, what do I do now??

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk What's with the instability? For the second night in the past month we're having severe stability issues - connection drops and cutouts). We're on the full-fat 900mb plan, these drops aren't acceptable for what we're paying.

  • CafeOlive4 Cafe Olive kendal (@CafeOlive4) reported

    @bt_uk I can connect thru ethernet cable and it works. Wireless is the problem.

  • ATKO1981 Dean Atkins (@ATKO1981) reported

    @BriersGary @btsport Its pony mate... I constantly have issue’s with it

  • alibeez1 alison beesley (@alibeez1) reported

    @bt_uk What a joke if you try report it online it takes you to submitting a form online & it says it’s closed due to demand. I’m not surprised most probably inundated with complaints about poor service & engineer damage.

  • cleary885 Steve Cleary885 (@cleary885) reported

    @bt_uk Hello, BT here. Sorry we can't yet tell you when your service (order VOL013-571367868688) will be ready, but we're working with the Openreach engineering team to figure out the fastest way to get it up and running. We'll contact you again within 3 working days' of sending this

  • battyberd Angela Rawlins (@battyberd) reported

    @bt_uk we have been having problems with your services for weeks, now fir sone reason you have changed our telephone number and today topped the lot with NO internet😡 My mobile relies on the wifi because your lack of masts. NO INTERNET NO LAND LINE VIRTUALLY NO MOBILE CHAT

  • AlissonBecks Ben - YNWA (@AlissonBecks) reported

    @btsportfootball @btsport hey guys, please fix your commentary timing on the Leicester game. commentary 3-4 seconds ahead.

  • ShedBoy1905 Alan Hudson-Odoi (@ShedBoy1905) reported

    @btsport not only is your picture quality **** but your commentary is in advance of the action. How much am I actually having to pay for this??? Also the commentator is a ********.