BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 1 day ago |
|
Liverpool
|
Internet | 2 days ago |
|
Warrington
|
TV | 5 days ago |
|
Liverpool
|
Total Blackout | 10 days ago |
|
Liverpool
|
Internet | 12 days ago |
|
Liverpool
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, EnglandAngelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Kevin Main (@KevMain) reported from Northwich, England@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Kevin Main (@KevMain) reported from Northwich, England@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Paul Simpson (@psimpson13) reported from Northwich, EnglandCall @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Mark Clays (@5napper) reported from Northwich, England@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie (@CharlieKChats) reported@bt_uk You have the order reference. You’ve looked up my account. You have this info. Stop being obstructive and start providing some customer service, Dee.
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Matty O'Toole🇺🇦 (@MatthewHoneyma9) reported@btsport @Azzy666 Sorry for barging into your tweet Stephen. But this seems to be a problem at your end @btsport It's been the same for me and many other customers (look at the comments) and it's been like this for weeks😕
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Crashed (@Crashed7) reported@frdragonspouse @bt_uk BT is having a bad day among my twitter friends.
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Paul Vaughan (@PaulVaughan4) reportedSteve Mcmanaman awful on @btsport
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Matt Norris (@Grumpy_dad_of_3) reported@btsport @Azzy666 It’s happening on BT Sports 1HD and Ultimate on Virgin Media. No issue with any other channel.
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Charlie (@CharlieKChats) reported@bt_uk Yes it had taken 5 weeks but the next morning an Openreach guy knocked the door and said it was all good to go. You made me send back kit and sent exactly the same again. I have everything but you say I still need to be connected. Please help. I genuinely can’t work offline.
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Dave B (@Davey_B8019) reported@btsport @SkySports Can we please have a red button option next season to listen to games without the commentary? I’m sick of having to watch the games on mute cause of some of the annoying crap being spouted.
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Tom Davies (@TomAndThat) reported@btsport hey, I just changed devices from my laptop to the TV, and now I can't start the stream because of the too many devices warning. Any idea what I can do to fix?
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Steve B (@b0zeee) reported@bt_uk Internet in Horningsea CB25 went down last Monday morning, and your bot just keeps pushing it forward every time the fix date passes without a fix. Could a real person tell me what’s happening here please?
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Jill Hayward (@frdragonspouse) reported@Crashed7 @bt_uk When it's working properly it's fine - although we've never approached the 150Mbps we're supposed to get - but then we're not high usage so, 70-80 mbps usually fine for what we want. 30-40 is pathetic, though. Far more drop-outs than we got with EE as well.