BT (British Telecom) outages and service status in Helsby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Helsby, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 24, 9:43 PM GMT+1.
- E-mail (38%)
- Internet (23%)
- Wi-fi (23%)
- Phone (15%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Winsford, Deeside, and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 18 hours ago |
|
Liverpool
|
1 day ago | |
|
Northwich
|
Internet | 2 days ago |
|
Chester
|
Wi-fi | 14 days ago |
|
Northwich
|
Phone | 15 days ago |
|
Chester
|
17 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kelly 🐧🤘 (@purplepenguin81) reported from Chester, EnglandNever thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, EnglandDo me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Paul Simpson (@psimpson13) reported from Northwich, EnglandCall @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Kevin Main (@KevMain) reported from Northwich, England@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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scousenatalie 😘 (@scousenatalie) reported from Liverpool, England@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Rebecca 💙 (@Miss_Boxy) reported from Chester, England@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Steve Aspinall (@SteveyAsp) reported from Queensferry, WalesAnyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Steve Mc (@LeedsViking) reported from Warrington, England@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, EnglandAngelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandHi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though
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john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
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Andy250 (@Ministryofmess) reported@bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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Dwain Driver (@TrainDriver1982) reportedIf @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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Brian Waters (@BDubleYou) reported@Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...
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Alan Reeve (@AlanReeve2) reported@bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage