BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Runcorn, Neston, Northwich, Chester, Wallasey, Queensferry and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Thomas Farrelly
(@cecilbumfluff83) reported
from
Liverpool, England
@Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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♿Rachel Ellis♿
(@RleEllis) reported
from
Risley, England
@KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Anthony Malone
(@AnthonyMalone_) reported
from
Roby, England
@btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Matthews
(@Pottery_guru) reported
@bt_uk I'm currently waiting for the third time for an engineer to install my new router and a landline but have been emailed to say the order has been cancelled! Why?! Is someone coming out or not? Please help.
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MCD ®
(@MovieCaveDave) reported
@bt_uk Still Havin Issues, They Seem Ta Be Ghost Emails Or Something That Didn’t Manage Ta Get Through, I Have Tried The BT Mail App, Website n Other Email Apps And There Is Nothing There But It Says There Is On Tha BT And Tha iPhone Mail App
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Direct Democracy - Take Back Control
(@PaxPlebiscite) reported
@JonBell61123722 @JohnsonJmb @bt_uk I have no issue with the content, my issue is the programs have been segregated and then crammed into this imaginary construct called black history month. We all share a common history and these programs should be seen as a normal part of our daily tapestry, not something other.
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MCD ®
(@MovieCaveDave) reported
@bt_uk I Don’t Know Who Fixed Whut But I Didn’t Get A 2nd Tier Call Back And My Mail Now Seems Ta Be Fine. Thank Tha Geeza On Tier 1 I Presume Fo Tha Amazin Help. Whut A Legend.
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Abbie Violet
(@AbbieViolet69) reported
@supreme_olaf @BANDLA82634798 @bt_uk That’s Stalinism and Maoism. Marxism has never been tried
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Spooky ****™ 💀👻🎃
(@designer_dick) reported
@bt_uk Your 61998 service isn't worth the effort. I've got a very audible crackling line that's frequently disconnecting my broadband, and the BT Diagnostics Bot insists everything's fine. I've had this problem multiple times before, and the cause is always on BT's end, not mine.
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Culé
(@Cule_xase) reported
@btsportfootball @btsport @rioferdy5 Wtf make a schedule on Sunday?! How can i watch all these top fixtures one day and one the same time?! Are you kidding me? What a all European madness?!
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Erica Hendry
(@EricaHendry67) reported
@bt_uk I do not remember her name. It's not important. The problem here is that you make people take out contracts so that, no matter what happens, you get your money and then some if a customer has to terminate the contract early, for financial reasons for instance..
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Erica Hendry
(@EricaHendry67) reported
@bt_uk I called that number and was told categorically that nothing could be done other than terminate it early and incur extortionate fees or wait 12 months for the contract to finish. No alternatives to these were offered..
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T
(@T13AEL) reported
@bt_uk Broadband up for renewal and v.dissapointed with current offers and customer experience, will be looking to switch. I don’t need a chat expert to read off your website for me!