BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 01/20/2026 23:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWinsford Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinsei97 Sinsei_97 (@Sinsei97) reported

    @thatkidhampson @bt_uk Left them years ago would never recommend.

  • Ebecpc 🎭 Elliott Bechtol (@Ebecpc) reported

    @btbusinesscare Hi, I'm posting as I'd like to say Thank You to one of your TECH CSR Staff Scott who was working from home, unlike normal managed to help me in the morning with a TECH prob and call me back in regards to a IMP that had been closed off by the comm team 1/2

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    And the DM service, while trying to fix the impossible, is now taking too long and I need to sleep. Thanks @BTCare . Maybe I'll send you a threatening bill for all the time YOU have wasted.

  • zakh1 Zak Hussain (@zakh1) reported

    @bt_uk Day 21 without internet. No one can fix it after 5 (soon to be 6) engineer visits. 3 modems, a new Openreach box. Avoid BT Internet, no clue what’s going on. #poorservice - how do I sign up to @virginmedia ?

  • squeakygirl Jo W (@squeakygirl) reported

    @bt_uk My landline and broadband are both down. Reported and apparently I have to wait 48 hrs for a response. My 78 year old mother with multiple disabilities lives with me and we have poor mobile reception. Please can this be speeded up? It’s not the first time.

  • Ebecpc 🎭 Elliott Bechtol (@Ebecpc) reported

    @btbusinesscare 2/2 He took the time to email + explain problem which the comp team couldn't after over 3 mths last year in less that a few hours i have all the ref numbers ie the tech problem and imp number he helped with and i'd like to have his great help passed on please DM me 4 details

  • henryed07 Henry #PowerAddict (@henryed07) reported

    @bt_uk Virgin Media, they have said I can give them a call and someone will come and fix it.

  • pageytweets Alex Page (@pageytweets) reported

    @bt_uk An engineer came today to upgrade me to full fibre, it worked fine for hours but in the last hour it's stopped working. Orange light on the hub disc and red light on the white box on the wall. I work from home and can't miss any work tomorrow - please help!! 🙏🏻🙏🏻

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @BTCare and others say that you should not be abusive, and I agree. I am angry, but not abusive. What they are doing is abusive. Disgraceful. Utterly, truly disgraceful company. I will never pay for their services while there is a breath in my body.

  • juliettam62 Julietta Mackenzie🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@juliettam62) reported

    @NathanHeaney @btsport Will be there to see it and support you all the way 🥊🥊