BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Warrington, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wallasey |
TV | |
| Birkenhead |
||
| Frodsham |
Internet | |
| Chester |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Dezzy
(@Dezzy_Dezzy_80) reported
from
Liverpool, England
@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Name Cannot Be Blank
(@bdpscouse) reported
from
Liverpool, England
@Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@PragmaticAlex) reported
Experiencing an utterly abysmal level of service from @bt_uk. A poor quality connection, dropping every few minutes, and taking a long time to reconnect. This is their _business_ product. We’re supposed to be getting FTTP on Friday… will that also be garbage?
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Lewis Warren
(@takonaguy) reported
@Tim_Oldland @bt_uk Absolute joke of a service, we moved house at the end of April, didn’t have wifi till the end of May, and have had our entire package double in price and been charged new customer activation bills etc because they can’t do a simple task correctly
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Dam
(@damdanowich) reported
Has anything happened around NG20? I’m getting no service and previously I had full 5G coverage @bt_uk
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Sarah Jayne Davies
(@Sjd_22) reported
Dear @bt_uk My broadband & phone service with you started today which is great as otherwise, my day has been a disaster. Do you know of any cases of an #AlexaDot not working with your routers? My PC died, so I can not access my router but it is working. Thank you. Sarah
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Bobolox
(@bobolox) reported
@bt_uk any known issues in WS13 postcode. I am working from home and have no internet. Openreach are in the area
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Elizabeth Daminger
(@LizJ73) reported
@Michell81545385 @bt_uk @PamelaDuncan Wherabouts are you Similar problems here.
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Tony Brice
(@Darth_Bricey) reported
@bt_uk Is there a reason my friend has two then? One main hub and one that goes in the back of his and is used to connect to open zone (I assume) if his home internet goes down. I was told that I had guaranteed internet if there ever was a problem and assumed that's how it works?!?!
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Ian Quick
(@IanQuick3) reported
@WeAreOpenreach @bt_uk let down again! Broadband promised for last night. Didn’t happen. Now have to wait until Friday. Really poor performance and service. Time to try someone else I think.
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Dam
(@damdanowich) reported
@bt_uk So far I noticed problems with mobile only.
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JohnMc
(@John_Mc31) reported
@bt_uk having issues with my WiFi can’t find my landline number and account is registered to my son’s mobile who is abroad