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BT (British Telecom)

BT (British Telecom) outages and service status in Helsby, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 19, 9:29 PM GMT+1.
  • 57% Internet (57%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and Northwich.

CityProblem TypeReport Time
Liverpool Wi-fi 5 days ago
Liverpool Internet 7 days ago
Liverpool Phone 12 days ago
Liverpool Internet 15 days ago
Liverpool Internet 19 days ago
Northwich Internet 25 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • mattjones41194
    Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • andijarvis
    Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • jakeadamson99
    Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • Rockraj31
    Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • CLETUSVANDAM12
    James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • markagamax
    mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • cl6rkee
    clarkee. (@cl6rkee) reported from Prenton, England

    And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • BoundinForward
    BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • tboothy
    Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • m7leicauser
    Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanrob__
    Nathan (@nathanrob__) reported

    @bt_uk I would like to make a complaint regarding a visit by OpenReach today regarding the free full fibre upgrade? I cannot locate a email or get any luck with the chat bot. Please can I have some assistance 😌

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • gvs368
    wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported

    @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?

  • Walesguy2
    Mark (@Walesguy2) reported

    @bt_uk Site is still down….four hours!!!

  • Bubbler_Ranx
    Lou Skunt (@Bubbler_Ranx) reported

    @bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?

  • ClarkeDdmthe1st
    shullup it worked out (@ClarkeDdmthe1st) reported

    @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

  • SuperSparkyDuck
    SparkyDuck 🐸 (@SuperSparkyDuck) reported

    @bt_uk do your executive complaints team just ignore emails requesting I be contacted? Ive requested calls twice in the space of two days and neither have happened. My internet is still down. Its been 3 weeks. Sort. It. Out.

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • brightonline
    suewheeler (@brightonline) reported

    @shenry1972 @bt_uk That’s not good service and very worrying

  • Bubbler_Ranx
    Lou Skunt (@Bubbler_Ranx) reported

    @bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.