BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and Northwich.

City	Problem Type	Report Time
Liverpool	Phone	17 hours ago
Liverpool	Internet	3 days ago
Liverpool	Wi-fi	9 days ago
Liverpool	Internet	11 days ago
Liverpool	Phone	15 days ago
Liverpool	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Tony Hall-Turner (@TonyHT) reported 4 minutes ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Teresa (@_ladyfairfax) reported 6 minutes ago from Tarvin, England

  @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 9 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Mike Gibbons (@Gibbo28) reported 10 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  jo m b (@joanreece) reported 12 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  burnzcarping (@scouser_burnzy) reported 13 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Steve Mc (@LeedsViking) reported 14 minutes ago from Warrington, England

  @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

• 
  Steve Mc (@LeedsViking) reported 17 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  alan cartwright (@bencartwright69) reported 18 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Cheyvonne Bower (@femaledec) reported 19 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Gary CPOS (@Garycpos) reported 26 minutes ago from Liverpool, England

  @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

• 
  K Champaneria (@KChampaneria1) reported 30 minutes ago from Rossett, Wales

  @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

• 
  James Goggin (@tasted_flight) reported 32 minutes ago from Northwich, England

  @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

• 
  Reg white (@Rockraj31) reported 41 minutes ago from Birkenhead, England

  @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

• 
  W (@tweetJumpy) reported 43 minutes ago from Birkenhead, England

  @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

• 
  Pete Shaw (@Fireypop) reported 45 minutes ago from Garston, England

  @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

• 
  Sarah (@TeamSJDay) reported 46 minutes ago from Warrington, England

  @bt_uk There’s an open complaint now! Still no internet x

• 
  💫Carla 💫 (@CJW1986) reported 47 minutes ago from Northwich, England

  @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

• 
  Lisa & Millie (@LisaHewitt67) reported 48 minutes ago from Ellesmere Port, England

  @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

• 
  Pat Wisedale (@Pat_Wisedale46) reported 58 minutes ago from Warrington, England

  @bt_uk Hello, nope still experiencing issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Caffrey (@caffrey_simon) reported 1 minute ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  patrick mcgill (@_mowgli73) reported 3 minutes ago

  @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 4 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  The Emperor Son (@TheEmperorSon) reported 6 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 8 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

• 
  The Real Philip Lyon (@phillyonskem) reported 15 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Stephen Sharples (@sharpysharps) reported 17 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  Ingleton Ian (@Ingleton_ian) reported 18 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 18 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  Carol Lord (@CarolLo58903853) reported 18 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon