BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 03/07/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Warrington, Winsford and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWallasey TV
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomChester E-mail
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    Sat on hold for @bt_uk thirty minutes so far. Want to make a complaint.

  • OddJob_77 Chris O'Connor (@OddJob_77) reported

    very disappointed with @btsport after being a loyal customer for many years i reluctantly had to terminate my contract due to a change in my personal circumstances. my reward for my loyalty was a default notice on my credit file (the only one i have ever had) & a complaint

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Not tomorrow! Today! unless you're stupid enough to place an order with them then its Not tomorrow! Its sometine never!

  • Seunlex4real Arowosegbe Oluwaseun (@Seunlex4real) reported

    @Chels_HQ @btsport Tuchel has nothing to answer. Absolutely Nothing! Joe Cole, you better put the blame on previous administration led by Granovskaia and her poor scouting team. They brought this upon Tuchel. They taught Pulisic was Hazard's replacement. THE BIG ERROR!

  • bhhsek Barny Heywood (@bhhsek) reported

    @bt_uk are not doing very well. I discontinued BT Broadband as the cost astronomical despite many years as a customer. They want equipment back or they will charge me for it but I can only order an equipment return bag once in 7 days. 4 bags ordered but none received!. How long?

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk Are you open yet? Or is telephone only way to make formal complaint?

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk You have cancelled our order?? Is this how you treat new customers? We were due to go live with you on 1st September 2022!!!! No contact No nothing!! Log in only to be told YOU cancelled our order 🤬🤬🤬🤬🤬🤬🤬🤬🤬 Last we had was confirmation of direct debit date 🤬🤬🤬

  • DDashazz Lions den (@DDashazz) reported

    Tuchel needs to stop the favoritism he attaches to player selection. Havertz is not a better player than Broja in any football world. Mount has been terrible. Not an intelligent player. But he has passion and desire so the fans like him. Easily sacked by Roman. J Cole @btsport

  • mw2K22 ✨ matt ✨ (@mw2K22) reported

    @bt_uk Hi, I’ve been on the phone forever trying to cancel our contract, but nobody’s answered. There seems to be no other way. Please can you help?

  • Adrian_Corbett Adrian Corbett (@Adrian_Corbett) reported

    @Vanarama @TheVanaramaNL @btsport Sponsor wants more publicity shock!! I just want football not to be killed because of a hobby club owner throwing his toys out the pram when he can’t watch his latest fad (Wrexham) on telly. It ain’t broken, don’t fix it.