BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.

City	Problem Type	Report Time
Chester	Phone	3 days ago
Birkenhead	Phone	6 days ago
Liverpool	Internet	7 days ago
Warrington	TV	9 days ago
Liverpool	Total Blackout	15 days ago
Liverpool	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 2 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Cheyvonne Bower (@femaledec) reported 4 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  SMA (@SMA_FN_) reported 4 minutes ago from Huntington, England

  Nice one @btsport no signal for the Liverpool match

• 
  Chris (@chriscol6765) reported 8 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  Keith (@keithrumpire) reported 11 minutes ago from Chester, England

  @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

• 
  Andy B 💙 (@m7leicauser) reported 13 minutes ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  Cheyvonne Bower (@femaledec) reported 15 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Liz (@LizWoodbridge) reported 17 minutes ago from Chester, England

  @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

• 
  Ged McCann (@GMcC74) reported 21 minutes ago from Widnes, England

  @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

• 
  Nigel Hay (@nigelhay) reported 23 minutes ago from Winsford, England

  @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

• 
  Jake Adamson (@jakeadamson99) reported 28 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Chris (@chriscol6765) reported 28 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

• 
  Cheyvonne Bower (@femaledec) reported 30 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 41 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Chris (@chriscol6765) reported 44 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Mike Gibbons (@Gibbo28) reported 45 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  billy omalley (@b11oma) reported 47 minutes ago from Warrington, England

  @bt_uk is there a problem with Bt email

• 
  Alridge Prior (@redams66) reported 49 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  helen parker (@helly_welly_woo) reported 52 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Andi Jarvis (@andijarvis) reported 57 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T h o m a s ♻️🇬🇧 (@truth4theW) reported 3 minutes ago

  @bt_uk my router was put in my bedroom as the engineer was too lazy to put it where it would be most effective. My Wi-Fi signal is 22mbps when it's meant to be 560mbps minimum. How do I get an engineer out to put my router in a more practical place. FTTP doeant seem so great

• 
  Xavier Sprocker (@2plus3times5) reported 4 minutes ago

  @fbuist @bt_uk Same in East Anglia... Told me they were upgrading to digital phone lines and Internet would be fine... went down at midnight still nothing...

• 
  Xavier Sprocker (@2plus3times5) reported 4 minutes ago

  @aidanedwards__ @bt_uk It's down all over the country... So called no interference digital switchover... Utter bollocks and they know it! Not had any here since midnight last night.

• 
  Heckle King !!! (@KingHeckle) reported 10 minutes ago

  @bt_uk my internets down and im tryna watch BMF.

• 
  barry mccaffrey (@BarryBelfast70) reported 10 minutes ago

  Elderly parents BT phoneline breaking down repeatedly for 6months meaning my mother who has cancer potentially missing phone consultations with her doctors. Do @bt_uk fix the problem? No they tell them to sign up to priority fault line. @bt_uk is a DISGRACE

• 
  Mollypop (@MDaisypop) reported 13 minutes ago

  @bt_uk Done this several times, bt unsuccessful at speed test, said network issues

• 
  helen reid (@hscrutton) reported 13 minutes ago

  @2plus3times5 @bt_uk We live in a village. It took 4 months to get BT to put in any kind of line let alone broadband. Eventually I emailed the CEO. It got resolved. They still charged me a fortune for the privilege. We have absolutely no mobile signal. Why is this not important to them?!

• 
  Pedro La Barba (@PedroLaBarba) reported 16 minutes ago

  @bt_uk Hi, Clare. How are you? I assume my tone came across as rude - I apologise unreservedly. I was aiming for flippant, not accusatory. Your team have been nothing but lovely (Laura & Aisling especially). That said, doesn't 18 days after our agreed moving date seem unreasonable?

• 
  barry mccaffrey (@BarryBelfast70) reported 17 minutes ago

  Elderly parents left with broken phoneline for 48 hours and counting. Fifth time this has happened in as many months and still no one @bt.care @bt_uk seems to care or be doing anything about it. Worst phone service out there

• 
  Liana Scientia (@pawncrackers) reported 17 minutes ago

  @bt_uk @SkyHelpTeam have a BT Open Reach engineer coming out tomorrow, after I called Sky's Scottish call center at 8am today. Help with UK connectivity issues, outside UK operating times, are terrible. Please work harder to communicate between yourselves. Sky uses YOUR lines. Thnx