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BT (British Telecom) outages and service status in Helsby, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Helsby, including 1 direct report.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 9:43 PM GMT+1.
  • 38% E-mail (38%)
  • 23% Internet (23%)
  • 23% Wi-fi (23%)
  • 15% Phone (15%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Winsford, Deeside, and Prenton.

CityProblem TypeReport Time
Liverpool Phone 11 hours ago
Liverpool E-mail 1 day ago
Northwich Internet 2 days ago
Chester Wi-fi 14 days ago
Northwich Phone 15 days ago
Chester E-mail 17 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

11 hours ago
Northwich

1 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • AljButterworth
    Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • MattLintill
    Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • ChickiD
    Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • matt_burrow
    Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • purplepenguin81
    Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • tboothy
    Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • bdpscouse
    Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lnmackenzie1
    Lisa Mackenzie (@lnmackenzie1) reported

    @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

  • jonboy_103
    john littler (@jonboy_103) reported

    @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?

  • JakeTheScalper
    🇬🇧 (@JakeTheScalper) reported

    @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

  • jb0332
    jpb0332 (@jb0332) reported

    I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault

  • HooverMouse
    mouse (@HooverMouse) reported

    Come on @bt_uk Fix your email login. Happens to so many people, so often.

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

  • adebariazeez
    Oluwatimilehin (@adebariazeez) reported

    @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk