BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Runcorn, Neston, Northwich, Chester, Wallasey, Queensferry and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Yanez
(@Tulanedyke) reported
@Nusbacher @bt_uk Too many of my buddies across the pond have had issues with BT. I say strafe ‘em.
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Andrea MacDonald
(@8runette) reported
@bt_uk Absolutely fuming! Booked a home move but BT cancelled, tell me its a 'failed order'. They still haven't called me today as promised! Kids been so patient waiting for 9 days for WiFi! Can anyone recommend a network provider for broadband please? @SkyUK?
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LaupLaup
(@LaupLaup2) reported
@ThreeUKSupport Good afternoon. Can i ask if the network is congested again? 4G and 3G at a snails pace. Have had to switch to #bt_uk #wifi
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Rob Davies
(@ByRobDavies) reported
@bt_uk Hi, you've sent me a minihub while I'm waiting for a home move installation. Tried to set it up but it tells me "no sim". There is a sim (which I haven't touched) and the hub is fully charged. Please help!
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David Fink
(@david_fink) reported
@bt_uk how do I actually speak to somebody? My broadband is down, with no solution offered by your various bots. Thanks!
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Gavin Wright Ceramic Tiling Norwich
(@TILER_NORWICH) reported
@bt_uk No I didn't get the help I need...im absolutely disgusted with the treatment I have received.
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Darren
(@dazzamic) reported
@bt_uk so much for promises of a welfare case and things being sorted. A week has now passed with no working phone or lifeline and you have left an elderly and vulnerable person completely isolated and cut off and unable to call for help. Shame on you. just false promises & lies
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Kate
(@katefalkingham) reported
@bt_uk same person also tries to tell me I will never be without Wi-fi, despite my parents & sister both being without Wi-fi for extended periods of time with you doing the bare minimum to fix with no urgency. She then back tracked. Annoying moment 3.
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AM 197t
(@A43198143) reported
@BetBoxing @SunnyEdwards @btsport My question to you is, when do you predict the 90% of UK pop will drop down dead from this vaccine? Or when will they start experiencing these unwanted effects that your research has convinced you will happen?
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A&R Placements
(@MusicForLabels) reported
@bt_uk This is not my job. I'm not even your customer. Up to you if you pass it on.