BT (British Telecom) outages and service status in Helsby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 1, 6:39 PM GMT+1.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 4 days ago |
|
Birkenhead
|
Phone | 7 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Warrington
|
TV | 10 days ago |
|
Liverpool
|
Total Blackout | 16 days ago |
|
Liverpool
|
Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Chris (@chriscol6765) reported from Garston, England@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Ged McCann (@GMcC74) reported from Widnes, England@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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K Champaneria (@KChampaneria1) reported from Rossett, Wales@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Reg white (@Rockraj31) reported from Birkenhead, England@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Thomas Booth (@tboothy) reported from Liverpool, England@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@bt_uk My girl has had the text but still not working ?
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Liz (@LizWoodbridge) reported from Chester, England@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Alridge Prior (@redams66) reported from Liverpool, England@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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John Slater (@melonforecstasy) reported from Liverpool, England@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Cheyvonne Bower (@femaledec) reported from Croft, EnglandWow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Rebecca 💙 (@Miss_Boxy) reported from Chester, England@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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SMA (@SMA_FN_) reported from Huntington, EnglandNice one @btsport no signal for the Liverpool match
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Lee 🖤💛 (@Crosby71) reported from Liverpool, EnglandI know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Chris (@chriscol6765) reported from Garston, England@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lydia 🦮 (@LydiaHuIme) reported@bt_uk The ‘manager’ made the poor tech support lady phone back and say she wouldn’t talk to me!!!!
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David (@David_cl5p) reported@atcfrase @bt_uk hi fraser same here intermittent all day. service message on 0800-800-151 bt faults says major problems/outages our PO area. fix due in 2 hours (yeah right) #sigh
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Richard Cookson (@R_Lufc_c) reported@TalkTalk Hi Jo, I have spoken to your customer service but they cannot find an order without a account number (we didn't place the order so don't have one) they advised @bt_uk can provide it but they also say they can't. Not sure what to do but can't work tomorrow. Thanks
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David Smith (@david_the_smith) reported@btbusinesscare STILL NO NEW ORDER FROM BT. Meanwhile Openreach L2C (Lead 2 Cache dept) confirm customer has FTTP availability and not a surveyable L2C job as overhead; also appointment committed 14 June for 30 June cancelled by BT and currently no fluid orders with Openreach. PLEASE RE-ESCALATE
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Kim Florence (@KimHend73136189) reportedNetwork issues with @bt_uk would logically of affected all accounts not just children's ones & cookies really, when all other devices provide full access to all accounts, not to mention last I knew tvs didn't store cookies. So why just are just the TV & kids profiles being hit.
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dan flower (@danflower) reported@BTCare can you tell me how to cancel BT sport packages - your website is hopeless or deliberately designed to not allow cancellation - all you do it confirm i have the package i want to cancel or direct to me to buy what i already have.
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peter morrison (@peterm41) reported@bt_uk Hey BT I am a long time customer been trying to get hold of someone from your organisation for days now about fault with broadband. I am getting no response from customer service... someone please help!!@
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David (@David_cl5p) reported@R_Lufc_c @TalkTalk @bt_uk hi richard. I had the same problem, in late 2020 with openreach customers eg talk-talk trying to take my line off me. Bt info'd me & I rang them and got them to stop my line being taken over. However it kept happening again & again, 4 times in all before 1/
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jacqui hogg (jake) (@boss__hogg) reportedGet @bt_uk’s halo 3 broadband they said, never loose connection they said……. LIES!!
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James (@itsmenialwork) reported@bt_uk Log off social media. Problem solved.