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BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.

CityProblem TypeReport Time
Chester Phone 2 days ago
Birkenhead Phone 5 days ago
Liverpool Internet 6 days ago
Warrington TV 8 days ago
Liverpool Total Blackout 14 days ago
Liverpool Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • andymurphy79
    Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • hamlett_phil
    Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • andrewmoss76
    andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • DeanMackenzie2
    Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • AnfieldMan1996
    JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • FinNoggin
    Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • InMotionClinics
    In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Johncharlesart1
    John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • AnfieldMan1996
    Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • StickyWalnut
    STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • BraggKenny
    Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • chuckles_xx
    Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • ljones1986
    Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • peachy_80
    Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • keenan_v
    Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aplin_james
    James Aplin (@aplin_james) reported

    @England @bt_uk Trippier was the only one who came out of that with any credit. game won but poor performance all round. bring it home boys

  • GreatScotGooner
    AGC #KroenkeOut #WeWantOurArsenalBack #SaveOurSoul (@GreatScotGooner) reported

    @England @bt_uk I don’t support teams with Harry Diving Kane in them but voted Saka! Little🌶

  • RimaSaini3105
    Dr Rima Saini-Thakor 💙 (@RimaSaini3105) reported

    @bt_uk when are you going to sort out the broadband service outage in AL1, it's been 36 hours and I'm losing the will to live and ability to work

  • harrowboy66
    pat-harrow1966 (@harrowboy66) reported

    @England @bt_uk I wouldn't watch that crap if u paid me

  • alasdairflemin1
    alasdair fleming (@alasdairflemin1) reported

    @bt_uk Broadband Internet down again Pay for fibre and still get a rubbish and inadequate service. I want a rebate this month as you are not providing the service I pay for

  • bIoodcuIts
    Rhys (@bIoodcuIts) reported

    to think of the amount of money i pay you every month for you to give me a service which literally doesn’t work @bt_uk

  • baley_tim
    BrilliantBukayo 🇮🇪🇮🇪🇮🇪 (@baley_tim) reported

    @England @bt_uk As an honest England fan I might get slandered for this but we are washed up and overrated. We keep calling up bums like Sterling and Trippier and this is why we will never win anything. This is coming from an honest English fan and citizen

  • Michael61293404
    Michael Reynolds (@Michael61293404) reported

    @England @bt_uk Grealish hands down. Lingard worse player on the pitch.

  • AjRochester97
    AJ Rochester (@AjRochester97) reported

    UK sports channels need to do better. It’s the playoffs for **** sake ! One game or 2 a night don’t count it!!! But if it’s football it’s there for everywhere to see. Paying monthly for @SkySports and @btsport needs to be better . Joke ting

  • kingy1969
    Steve King (@kingy1969) reported

    @Nicolasa_256 @England @bt_uk Seriously, did you actually watch the game, he didnt just fall over, he was took out about 4-5 times in the first half by appalling tackling, never seen so many yellows in a friendly