BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Runcorn, Warrington, Chester, Bromborough, Neston, Northwich and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV | |
| Warrington |
Internet | |
| Chester |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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XRL Jono
(@JonoXrl) reported
@bt_uk hi, I've just found out that my parents have been struggling to watch live TV for the last 18 months because of your poor customer service. Can you please DM me
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Jez Wright
(@jesterwri007) reported
@bt_uk So you have closed my complaint without my consent and now I can’t get into my account! I will switch to public to see if I get a response!!! Oh and I have paid the invoice that was sent to the wrong address!!! #complaint#competitor#
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Adrian Lee
(@tychoanomaly) reported
@UKAirband @bt_uk No, I'm fed up with giving my details to people only to be told that the person looking into it is busy and they will chase it up for me. Then I never hear anything back.
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Nathan Bruce
(@NJBruce29) reported
@bt_uk Shocking installation today, Absolutely atrocious level of work. Either rectify it ASAP, or cancel my direct debit and contract and take your stuff back!!
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BarkingMadAboutFilms
(@Bill626) reported
@bt_uk is there another issue with Emails today, only seeing today and all my previous are missing
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Sam
(@samlevine77) reported
@bt_uk no internet currently and website says you are making network improvements. When can we expect to have the broadband working again? I tried restarting the hub but it didn’t make any difference. #btdown
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Naa D Yaa
(@ourlovechild) reported
@bt_uk hi is internet/broadband down in twickenham??? We have no internet service all of a sudden
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تشي
(@constript) reported
@bt_uk the hell is going on why is my wifi down again for the second week.
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La Ka
(@LauraKa30378680) reported
@bt_uk During a cost of living crisis, they are trying to take nearly £700 from an 87 year old man that can't even remember his wife has died. Where is customer service? Where is compassion at this already difficult time? 3
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Alison
(@boredstupid78) reported
@bt_uk So originally got great feedback on my original complaint. But genuinely getting the runaround and terrible bad explanations. And totally dropped any talk about compensation despite admittedly being BT/Openreach fault 🤬🤬🤬