BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Birkenhead, Frodsham, Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
TV | |
| Birkenhead |
||
| Frodsham |
Internet | |
| Chester |
||
| Liverpool |
Internet | |
| Northwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tedds04
(@Tedds04) reported
@bt_uk So what are BT going to do to help? Or are they going to keep ripping off customers, potentially costing lives in a power cut meaning they can’t use their digital voice landline to call emergency services?
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Terri
(@TBird077) reported
Is there internet issues at WF8 Pontefract are @bt_uk @virginmedia ?? I don’t seem to be able to access WiFi and keep dropping out if 5G also. Thanks
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Jami Keelan
(@KeelanJami) reported
@bt_uk my parents and little sister have been left without Wi-Fi all day today and told 3 working days it will be fixed. It’s half term and they can’t even watch TV. Can you not fix this any sooner ?
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Alan Oh
(@alan0h) reported
@bt_uk Your BT colleague via chat has indicated this is the issue but on your service status page nothing is showing. Confused by this
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David Clarkson
(@DaveClarksonAUS) reported
@andysc @bt_uk @OpenreachHelp Yes it was an OR problem- we switched TO Virgin (cable)
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💖 isbe's here 💖
(@sleepyisbe) reported
@bt_uk @btshopuk I am asking you to please look into this, I watched with my own eyes as my younger brother opened that envelope that should have been so exciting only to have his heart broken, and then watch as your company pushed him down further. 5/?
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Dave Rogerson
(@RogeeDave2) reported
@bt_uk Is there an issue with Eurosport on BT TV it was 412 and now channel has disappeared
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Zombywolf
(@username_here_1) reported
@_arrongallagher @GavKNewcastle @Magpie24_7 Toxic injury feigning, money grabbing little 🔔end and currently the worst pundit on BTSport!
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Ailie Menai
(@AilieMenai) reported
@bt_uk Wasnt an excellent sunday, monday or tuesday due to the fact that I have been without my broadband and tv services for 8 consecutive days now. But you crack on eh, am just another lowly customer
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Rose
(@RoseOlena69) reported
@bt_uk Is bt down in the ipswich area, been without for 45 mins now, can’t text landline since we don’t have one anymore