BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Wallasey, Widnes, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sally-in-the-shire
(@SoSallyHome) reported
@StewartBryant @bt_uk Yep. Spoken to another BT customer advisor today. I’ve been mis sold and they are back tracking. @Ofcom is my next port of call
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james warren
(@jameswa07143772) reported
@bt_uk Haha help. Over 3 weeks later. Glad YOUR BUSINESS is doing so well that you can disregard your customers.mine is suffering because of your incompetence. Told the same script. Over and over. Useless callcenters. BRITISHtelecom my foot.
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Neil Kennedy
(@Neil_Kennedy_2) reported
@bt_uk Love the way you are trying to mislead anyone reading this thread. I told you at the start what my deal was, £600 more expensive than that of a new customer. Where has honesty and integrity gone?
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Phil Stone
(@lucknowshanks) reported
@bt_uk You need to contact us asap. Charging a deceased pensioner customer over £500 and cut off their line. Brilliant. Best get in touch to sort or we trot off to ofcom! Contact me so can send details please!
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stacey kenyon
(@hoof79) reported
@bt_uk Hi, we are due to switch to you on Monday 6th, our current internet is shockingly bad (2 mbps bad) if I connect your router early and the hybrid connect will the hybrid connect work? It's got to be better than what we've got now. Thanks
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Nick Bland
(@hairy46chad) reported
@bt_uk hi, I am thinking of becoming a customer again for MotoGP. Will all sessions including practice etc be available to watch as catch up? When I was a customer previously, I can only really remember races on demand? Thanks
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Chloe Berry
(@PrincessChloeBe) reported
@bt_uk Internet is going off every night for no reason and has been for weeks. Can’t check the service on your site without a landline number which we don’t have and your portal doesn’t work so we can’t check a bill for it. You need to allow service checks by postcode! Piss take
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Hornet
(@daymond_S97) reported
Big shout out to @bt_uk for charging us £40 extra for a tv box that has never been despatched from them 👍🏻 after it took them a month to figure out which box to “send” because they don’t know their own products
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⚡️AlexJJ
(@AlexJJ) reported
Lived in London 10 years never had a problem with @bt_uk Moved got @SkyUK literally useless **** internet goes down constantly.
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Andy Hopwood
(@AndyHopwood6) reported
@bt_uk It seemed a bit like a scam because his first line of sales pitch was to complain about BT for not sending out letters, he then wanted my the etc so he could send the complaint to the right department at BT. Obviously I didn't give him details and he left.