BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton, Chester, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Queensferry |
Internet | |
| Warrington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Mayman
(@vicmaytweet) reported
@bt_uk hi there, we've just switched landline, wifi and TV over to you but are finding it very difficult to get our phone number back. Being given conflicting advice and spent hours trying to sort so far. Elderly vulnerable people rely on this number, please could you help?
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Desmocorse
(@Desmocorsenet) reported
@bt_uk . I only signed up because you promised to be better than Virgin and now no sport works all. Poor lad to be fair tried his best to get it going but the account won't take it and it could take a week to fix. It's not even been in a month. Total disgrace and unacceptable
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føxinthebøx2001 ❤️🧡💛💚💙💜
(@foxinthebox2010) reported
Anyone else getting a very poor quality service right vine? Or is just on the @virginmedia platform? #btsport
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Lisa Stevenson (Willoughby)
(@LisaS_FD) reported
Another little gift from @bt_uk today - a price increase from March ... would be nice if they connected me to what I ordered first.. mistakes and mishaps since Feb 2020. I have a service but not the right one! Not exactly the speed guarantee promised on TV
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Becky Stanley
(@hasselhodge22) reported
@bt_uk have been absolutely abysmal. Just trying to renew our contract - 3 month, 30 calls and probably 20 hours on hold later and still not TV. Awful service.
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Douglas Boyle
(@bro8ros) reported
@bt_uk Aye right. Phoned on 3 occasions to fix fault. Took 3 separate days off work and nobody turned up. Told senior person would phone and again nobody did cancelled mid contract and accepted by bt that they had failed me. Shambles of a company.
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JustinWolves🧡🖤🏌️⛳
(@Justinwwfc) reported
I would never pay for @btsportfootball @btsport Sport and that is purely down to the shocking pundits they have such as Steve McManaman ✊🏻💦
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Dave Foster
(@daveandwolves) reported
@AxlPlumber @wolvespremier @btsport **** the email I’m sending a pigeon
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog