BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Birkenhead, Frodsham, Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
TV | |
| Birkenhead |
||
| Frodsham |
Internet | |
| Chester |
||
| Liverpool |
Internet | |
| Northwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Declan Byrne
(@DeclanS_Byrne) reported
@bt_uk our phone has gone down with no warning, no dial tone. Smart Hub is flashing purple. This has never happened before. But you say no fix until 10th November. Terrible service!
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Dean Leigh
(@deanleigh) reported
@nocturnalmonkey @bt_uk I changed my Home BT to Work BT and it has been worth it for the better support. Also BT Cloud Voice, basically rebadged Ringcentral, is fantastic. You can then get a fixed IP. Personally we just use a VPN where we need a fixed IP.
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Matty
(@Mb27p_EU) reported
@bt_uk Okay fair enough, but still, with 900mb I shouldn’t be having this issue
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James
(@JamesRh22441523) reported
@PrentonTommy @btsport @SkySports Its all woke,PC crap.
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Andrew Fleming
(@Flemwad13) reported
Shocking service from @bt_uk moved house and went with Bt for broadband and tv. 4 weeks after the service was supposed to start we are still waiting for it to be activated. Constantly being told “yeah it will be activated”. 45 minute phone calls to be told the same thing everytim
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MIKE NEATE
(@PHOENIXS80) reported
@bt_uk is there a charge to cancel my contract?
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G Toon
(@YorkshireToon) reported
@btsport hi, we've just had #skyglass installed this week and missed Monday night's @wwe and was looking forward to catching up. Did you know that they have limited my service from you? I can watch live but you can't watch previous episodes of any of your shows, they tell me
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🥷🏽
(@HeadieOne17) reported
@billysteeler85 @FootballFruitc1 @btsport track me down then and do something ya gronk. I don’t give a single **** if you work for that money extorting company
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Px Grim
(@PxGrim) reported
@bt_uk Hi would it be possible to book an engineer to come check our phone line? It's been down for over 3 weeks
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Jennyfurr T 💙
(@JennyfurrT) reported
@bt_uk I'm not doing this rigmarole again. The mast on b480 at the postcode above is not providing any signal to BT phones regardless of who pays handsomely for the contract. BT and EE do not care enough to fix it. BTs process won't let me inform BT. You could report it but won't.