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BT (British Telecom)

BT (British Telecom) outages and service status in Helsby, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 28, 3:29 PM GMT+1.
  • 67% Internet (67%)
  • 20% Wi-fi (20%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Deeside, Prenton, Neston, and Chester.

CityProblem TypeReport Time
Liverpool Wi-fi 5 days ago
Liverpool Internet 5 days ago
Liverpool Internet 5 days ago
Liverpool Wi-fi 5 days ago
Liverpool Internet 8 days ago
Liverpool Total Blackout 13 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Zardoz67
    The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • SharonFisher6
    Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • AnfieldMan1996
    Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • 5napper
    Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • Miss_Boxy
    Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • bencartwright69
    alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • tboothy
    Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • AndrewScouse
    brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • DebMacc
    deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • m7leicauser
    Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • scousenatalie
    scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mattjones41194
    Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davedjm001
    Dave Moore (@davedjm001) reported

    @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

  • gridcustomersuk
    National Grid UK Customers (@gridcustomersuk) reported

    @bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.

  • ReMyPoInTeR
    Remy (@ReMyPoInTeR) reported

    @bt_uk wasted half of my morning waiting for a customer service operator to answer their phone!! Why is it so hard to simply talk to someone. #by_uk

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us

  • SamChapman76
    Sam Chapman (@SamChapman76) reported

    @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

  • philltea
    PT (@philltea) reported

    Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

  • redpath42
    Doreen Grove (@redpath42) reported

    I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'

  • AlexaOByrne
    Alexandra O'Byrne (@AlexaOByrne) reported

    @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.