BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 01/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jctweet90 Jordan (@jctweet90) reported

    Getting so beyond annoyed with @BTCare lack of help with the almost none existent signal and wifi over the past month or so, will not be signing a new contract I can tell you that

  • antonseloc tony coles (@antonseloc) reported

    …..but once again, @bt_uk demonstrated they do employ very good customer service staff. Polite, courteous, helpful…. maybe the result of having to be; an example of [corporate] Lamarckian evolution??……

  • david43ni david (@david43ni) reported

    Shame rang bt business there and you cant swap fttp out easy you have to terminate your contract with bt consumer @bt_uk @btbusinesscare @BTBusiness was looking to run my own web server with static ip address will this be changing soon guys? Im on fttp 900 consumer at present

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk my internet has been so intermittent since you’ve ‘upgraded’ me, wish you’d just left it alone as it used to be so much faster and reliable, now it’s barely useable most days just so poor

  • billysimmo Bill (@billysimmo) reported

    @arielhelwani @btsport @btsportwwe 15 quid a PPV….don’t understand how they think they’ll sell the PPV when network is £9.99 and can be shared!

  • missbliss_x Billi Bliss (@missbliss_x) reported

    @bt_uk Hiya yes still constantly having problems but my partner doesn't know his account number 🙈😒

  • chappies3236 karen (@chappies3236) reported

    @bt_uk Your techie mucked up my router remotely, didn't admit fault, lied, upset me and caused great distress over weekend. Appallingly Bad Service!

  • zoltrix67 Locked in (@zoltrix67) reported

    @bt_uk Friends. yes more than one. Had to get rid of it and go back to SKY as you are no good. Relying on your Mobile network, yup you own EE, You failed in every sense.

  • StarziBear Starzi (@StarziBear) reported

    @SkyHelpTeam . @bt_uk I’ve been told several times that there is an issue with openreach fully cancelling the order on their system as well - how has it taken over a month to cancel - simple order that was never active??

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk Why the hell should i have to pay a text rate(nomatter how small) to tell you that your not providing the service im paying for. You even try and make money out of the people you are already robbing! What a great level of customer service 👏 #btareafuckingjoke