BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Deeside, Prenton, Neston, Chester, Birkenhead, and Warrington.

City	Problem Type	Report Time
Liverpool	Total Blackout	2 hours ago
Liverpool	Wi-fi	6 hours ago
Liverpool	Internet	24 hours ago
Liverpool	Internet	8 days ago
Liverpool	E-mail	9 days ago
Liverpool	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Keith Jones (@Kjones1892) reported 4 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

• 
  Gary CPOS (@Garycpos) reported 6 minutes ago from Liverpool, England

  @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

• 
  Ste the H ⚽️🥊 (@StetheH) reported 9 minutes ago from Liverpool, England

  @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

• 
  Kevin Main (@KevMain) reported 12 minutes ago from Northwich, England

  Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

• 
  Gfunk_in3D (@Gfunk_in3D) reported 15 minutes ago from Runcorn, England

  @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

• 
  F.W. Woolworth (@moshirisboys) reported 16 minutes ago from Liverpool, England

  @mrjakehumphrey @btsport Never watched before,and not starting now.

• 
  helen parker (@helly_welly_woo) reported 26 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Mike Kivi (@mikekivi) reported 26 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  John Slater (@melonforecstasy) reported 30 minutes ago from Liverpool, England

  @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

• 
  Sheriff of Breck Road (@sherrif_breckRd) reported 34 minutes ago from Liverpool, England

  Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

• 
  Gary Lister (@gaz_lister) reported 35 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  Reg white (@Rockraj31) reported 43 minutes ago from Birkenhead, England

  @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

• 
  Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported 44 minutes ago from Liverpool, England

  @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

• 
  Cheyvonne Bower (@femaledec) reported 46 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Gary Lister (@gaz_lister) reported 46 minutes ago from Moulton, England

  @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

• 
  Ray Waring (@RayWaring) reported 46 minutes ago from Liverpool, England

  @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

• 
  BoundinForward (@BoundinForward) reported 50 minutes ago from Liverpool, England

  @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

• 
  Matthew Burrow (@matt_burrow) reported 52 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Alridge Prior (@redams66) reported 57 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  Paul Simpson (@psimpson13) reported 57 minutes ago from Northwich, England

  Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian McBride (@brian_mcbride1) reported 6 minutes ago

  @bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.

• 
  John E (@John210750) reported 9 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  Vicky Johnson (@VicJohnson04) reported 10 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  bryony (@bryonycdc) reported 12 minutes ago

  @bt_uk you’re a ******* JOKE i cant take this anymore. i haven’t had solid service for over a month since joining BT, and today i can’t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now

• 
  Kenta (@nemurikyosirou) reported 17 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  KG40 (@KG40332532) reported 19 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  Jessica (@Jessica67669786) reported 23 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  J (@JLingy69) reported 25 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  AFCdonnilad (@afcdonnilad) reported 28 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Joshua Beider (@JoshuaABeider) reported 31 minutes ago

  @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT