BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Winsford, and Deeside.

City	Problem Type	Report Time
Liverpool	Internet	9 hours ago
Liverpool	E-mail	12 hours ago
Liverpool	Phone	2 days ago
Liverpool	E-mail	3 days ago
Northwich	Internet	3 days ago
Chester	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Gary Lister (@gaz_lister) reported 2 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  matthew bradley (@mb1984) reported 13 minutes ago from Roby, England

  @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

• 
  Andi Jarvis (@andijarvis) reported 20 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Tony Hall-Turner (@TonyHT) reported 21 minutes ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Name Cannot Be Blank (@bdpscouse) reported 26 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 28 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  Michelle Daltry (@MichelleDaltry) reported 29 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Jay B - 🔴 (@AnfieldMan1996) reported 30 minutes ago from Liverpool, England

  Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

• 
  Gary Kilroy (@Gary_Kilroy) reported 31 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 32 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Cheyvonne Bower (@femaledec) reported 33 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  SMA (@SMA_FN_) reported 36 minutes ago from Huntington, England

  Nice one @btsport no signal for the Liverpool match

• 
  burnzcarping (@scouser_burnzy) reported 38 minutes ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Mike Kivi (@mikekivi) reported 42 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  Gary Lister (@gaz_lister) reported 48 minutes ago from Moulton, England

  @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

• 
  Chris (@chriscol6765) reported 49 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

• 
  John McCormick (@JohnMc_91) reported 51 minutes ago from Widnes, England

  @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

• 
  Ed Manning (@Ed_Manning) reported 56 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Mike Gibbons (@Gibbo28) reported 57 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  Kelly 🐧🤘 (@purplepenguin81) reported 58 minutes ago from Chester, England

  Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Pulls Pints (@LandladyClaire) reported 9 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect

• 
  Berni (@BikerBerni) reported 9 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  David Gray (@davidgraywrites) reported 9 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  Tom Tolkien (@tomtolkien) reported 10 minutes ago

  @bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.

• 
  Janette King (@jannycat) reported 12 minutes ago

  @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

• 
  M.C. (@MCarvill180) reported 15 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Hugh Jones (@sansirio) reported 16 minutes ago

  @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?

• 
  Amanda Eastwood (@eastwap) reported 16 minutes ago

  @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

• 
  Brian McLachlan (@Brian_McLachlan) reported 17 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  mouse (@HooverMouse) reported 19 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.