BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Chester, Wallasey, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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james 🏴🍻⚒️🫧
(@daddycraigdaws) reported
@SCARFYYYY @England @bt_uk how tf was he awful
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🖖Carrie Murray🤘They/Them🏳️🌈
(@carriemurray101) reported
@bt_uk thanks for the final warning letter for £32.28 with threat of debt agency/court you’ve never written to me about before after 2years of no late payments but shocking service from yourselves.Loved receiving this insulting threat out of nowhere as a last FU from you to me 🤬
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Teacher
(@Teacher24523135) reported
Incredibly poor service from BT @bt_uk . 3 missed engineer visits. Different excuse each time. Now having to wait 24 hrs before a new appointment can be booked. No Wi-Fi for nearly 2 weeks. Mini hub doesn’t work sufficiently. Husband losing money as he can’t work.
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Simon Alborn
(@simonalborn) reported
@bt_uk But it works perfectly well and I signed up with you again on Monday as we're really happy with the quality of your service and you were able to offer a discount I really didn't want to have to connect the various devices in the house to a new ISP
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John Bocking
(@bonospal) reported
@bt_uk just had a disgusting letter from a debt collection agency for a BT bill that I do not owe because I do not deal with BT. It has to do with a piece of kit being returned which has been returned already. I dislike BT and will never deal with them.
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Neil Norris
(@NeilNor06141709) reported
@bt_uk i can't check my service status as I don't have a phone number, I'm broadband only. But I have no internet 😭😭
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John Bocking
(@bonospal) reported
@bt_uk Thank you for your reply. I have spoken to 2 customer service advisers over the last 8 weeks and have told them that the kit was returned. My daughter returned it by post.
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Roy Finch
(@RoyFinc65882314) reported
@England @bt_uk Nobody stood out. Average to poor for me.
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charlotte
(@charharris1) reported
@bt_uk hi BT, a wire was cut by engineers killing internet my entire road and customer service says it won’t be fixed until Monday. Pls can you explain how this is an acceptable timeframe?
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RichardG
(@GrudzinskiRg) reported
@BTCare how do I make an official complaint against BT… not an internal one as have made 3 of those so far with no result. Surely there is an ombudsman… care to point me in the right direction? #bt #btinternet #btfail