BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
-
Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
-
James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
-
jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
-
Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
-
John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
-
Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
-
Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
-
Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
-
Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
-
Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
-
Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
-
Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
-
Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
-
brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
-
Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
-
Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
-
BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
-
Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Bill_lis
(@billlismore) reported
@bt_uk Now getting the message “sorry we can’t provide a fix date at the moment. Please check again later
-
ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk After so long of trying politely to decline and simply opt for the landline-only package they already had, the old person will eventually capitulate either out of not wanting to be rude, or having successfully been coerced into believing they really DO need this...
-
ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot I have worked for @bt_uk in their billing department in the past - inbound telephone customer service. You are absolutely correct, it IS strategy. This doesn't relate to the bereavement process, but it's still relevant re mob like strategy.
-
ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk Buying. By this point the cooling off period has already expired. Customer service agents at BT have a system called Albert. You click through it and it tells you exactly what to do depending on the customer's problem. For the 'change my package' section on Albert,
-
Deano
(@Deano_AFC_14) reported
@BTCare I called support this afternoon to sort out an extremely weird data breach involving a deliveroo driver asking for Wi-fi passwords, the member of your team I spoke to was brilliant, they were understanding and went through steps to try and help the situation
-
Dean Ashton
(@Dean_Tonberry) reported
I would also like to thank @bt_uk for the outage last night,where they randomly cut off internet for their own reasons, with no warning+make us lose another day of work, while still to this moment being a sluggish connection. #BTUK #Toryleadership needs to start fines+taxes here.
-
Si Hayton
(@halfblindboy) reported
@bt_uk who do I get in contact with when I wish to make a complaint about your company? I’ve had a fault for two months now and despite complaining to you I’m still no closer to getting it fixed
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
-
Rich Allen
(@RichfromSheff) reported
@rantasaurusbex @HelpSheffield @bt_uk Ring tech support up, I know from painful experience that they're worse than useless in the majority of cases, but still give them a call.
-
Rob Knight
(@RKphotographic) reported
from
Aston cum Aughton, England
@rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.