BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Frodsham, Chester, Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Internet | |
| Chester |
||
| Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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blackcomputergeek
(@blackcomputerg1) reported
@btbusinesscare Sorry, this is not acceptable, your email said I would be co texted with a resolution, as did your web page, nothing.
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Chris
(@Chris68632451) reported
@btbusinesscare you've sent me a bill on a closed account number BT2223LJ7X3 in fact I'm getting fed up with contacting you over this matter also for a communications company your internal IT coms are crap you can't contact or see each department including EE
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kat fyfe
(@Kat_Fyfe) reported
@bt_uk The phone line is down and we have no mobile phone signal where we live. We have a seriously disabled man living here and have been told it will be 10 days until the phone line is fixed. What the hell!
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smjd1401
(@smjd1401) reported
@bt_uk why you given up on me? Why 48 hrs? My problem is now.
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Mairead Cunningham
(@MaireadCunning4) reported
@bt_uk says to customer, “eh actually we can’t give you Fibre we have no capacity in your area”. Customer replies, “but we have a contract with you, you promised and agreed to supply it”. @bt_uk says, “well its not really our fault, it’s @WeAreOpenreach, they have to tell us when
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Mairead Cunningham
(@MaireadCunning4) reported
@bt_uk to customers, “we can give u Fibre Broadband, here’s your contract, no problem we can supply it”. Months later still waiting, customer says to @bt_uk “Why has noone showed up at my house to connect us, noone is telling us whats going on?”
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Chris Tate-Davies
(@tatedavies) reported
I do wish they would stop apologising if anyone picked up any bad language whilst watching football on @btsport It's football, swearing is part and parcel I'm afraid. It's almost as bad as these programmes that have to state that were filmed before lockdown...
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Katie.
(@socraticjunkiex) reported
@bt_uk hi I had an engineer come out this morning to fix my broadband issue, he had to check the connection via the box up the road also which was a couple of hours ago, just wondering if it's all fixed. Broadband hub is currently blue but are tests still taking place
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JIGGYJAMMER
(@JIGGYJAMMER) reported
We deserve nothing less than to be 1-0 down.. absolutely toothless! Players need to get there head out there arse!! @ChelseaFC #souche @btsport
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Craig Graham
(@cwaig_graham) reported
@Markymgr @bt_uk Junk BT’s crappy wifi kit (it’s terrible - esp. the Whole Home stuff - truly shocking). Replace the whole lot with a TP-Link Deco M9 mesh and you’ll live happily ever after.