BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Warrington, Northwich, Birkenhead, Runcorn, Chester, Bromborough and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Winsford |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
||
| Northwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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F1 Raging Bull
(@rotkadem) reported
@Hibby44 @bt_uk I hope more people get proper providers like what I have I currently pay Community Fibre £25 per month for 1Gbps Down AND up. Companies like BT need to stop with their evil price hikes.
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Clare Amoruso
(@ClareSmitherman) reported
@bt_uk how do I escalate a complaint? I have been waiting for over a month for a refund for a service that I have advised on multiple occasions I did not want (back in 2018!) remains on my bill to this day. Service has been beyond poor and lacking in knowledge of my case
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Mamby Baah
(@BaahMamby) reported
@bt_uk THE WORST SERVICE I HAVE EVER EXPERIENCED IN MY ADULT LIFE. THE LACK OF COMMUNICATIONS IS ASTONISHING. THE CONTINUOUS MESS UP'S ALARMING AND THE LAWSUIT I WISH TO EMBARK ON....IN PROGRESS.
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James Brymner
(@BrymnerJames) reported
@btbusinesscare Everything is set up with all the equipment , the phone won’t pair with the hub , we are on the cloud app as well and they say the line is not up and running , it was supposed to be a seamless change over , they can’t even redirect our calls , I have a complaint ref IMP111336548
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VJRB
(@Weerthepeople) reported
@bt_uk hiking their prices by 14% to protect (and increase) their profits. And remember, it won’t reduce again when inflation drops. That’s the absurdity in this stealth tax. I’m embarrassed and disgusted to be a customer. Perspective customers, stay clear!
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Sandi Louise W 🐉🐈🌈
(@tattoodolly1978) reported
@bt_uk Not provide the service you were promised then try to charge you £500 for wanting to leave
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☞ Ollie
(@ughOllie) reported
@bt_uk just for clarity we have had no Internet since 12:45 on the 16th of February, zero help from the diagnostics or service checker (which are saying everything is okay) I will update when connection resumes.
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ESC
(@IRBFSTU) reported
6 fouls I think from Fred so far. at fault for the Barca goal. He’s been awful overall. Robbie Savage sees one good pass leading to a goal and he waxes lyrical for the rest of the game like he’s prime Zidane. #BARMUN #btsport
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Daniel Jones
(@Narson) reported
Just, wow. For our truly awful 10mbps internet, @bt_uk are pumping up the price by 14.4%. It can't be for investment in infrastructure, as these internet speeds are below the average from a decade ago.
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Chris Tate
(@tatey1965) reported
@btsport can you find a more stupid pundit than @RobbieSavage8 ? He’s so hard to listen to