BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 1 day ago |
|
Liverpool
|
Internet | 2 days ago |
|
Warrington
|
TV | 5 days ago |
|
Liverpool
|
Total Blackout | 10 days ago |
|
Liverpool
|
Internet | 12 days ago |
|
Liverpool
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Andi Jarvis (@andijarvis) reported from Liverpool, EnglandDo you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
-
Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
-
Andy B 💙 (@m7leicauser) reported from Comberbach, EnglandNow had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
-
helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
-
alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
-
Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
-
-
Jesus Pablo (@amijesuspablo) reported from Liverpool, England@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
-
Keith (@keithrumpire) reported from Chester, England@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
-
Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
-
Nigel Hay (@nigelhay) reported from Winsford, England@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
-
Mike Gibbons (@Gibbo28) reported from Prescot, England@WatchedToffee @btsport He truly is awful isn’t he.
-
Cheyvonne Bower (@femaledec) reported from Croft, EnglandMy anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
-
Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
-
Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
-
sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
-
Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony Dodds (@doddstony27) reportedAs if it isn’t bad enough @englandcricket doing dogga in oz We have to sit through this god awful commentary via @btsport couldn’t be arsed to send a team so we have Australian commentary with a foul filter of that silly woman that’s knows nothing about male cricketUnbelievable
-
bobbyskittles (@bobbyskittles) reportedThis really is the worst TV cricket coverage I’ve ever watched. Just woeful. Come on guys, sort it out - please. What’s with these pathetic viewer interviews!? @btsportcricket @btsport @msmith850
-
Andrew Foster (@Rocketfoz) reportedWhoever at @btsportcricket @btsport made the decision not to have their own commentary team for the #Ashes please never be involved in cricket again. Listening to Shane Warne is making me want to cut my ears off
-
Calum McIntosh (@CalumMcIntosh12) reported@bt_uk wifi in Clapham North not working, is there any news on this? Thanks
-
Adam Drew (@Adamdrew1979) reportedIt’s bad enough watching the cricket but the @btsport coverage is woeful! Bring back @SkySports please!!!
-
Rich Wye (@RichardWye) reportedSo England opening batsmen really shite and probably going to be 2-0 down but the worst of it all is the coverage from @btsport It’s bordering on comical, **** ‘pundits’ pathetic host and having random chats with randoms on video call! So so amateurish!!! 🤦🏻🤦🏻🤦🏻
-
Vinny Morley (@Chenzo1964) reportedI wish @btsport had used 'Rain/Weather Stopped Play' rather than 'Play Suspended'. Play suspended sounded like they came off for a Covid or non-cricket type related issue.
-
Marc Riley (@MarcRil73198491) reported@bt_uk Awful service ordering your fibre.. meant to be the best but can't even figure out how to get @OpenreachHelp to send anyone to do external work for 4 days after buying this in November now causing my partner unable to do any uni research just awful service for the property
-
The UK matters (@u_kmatters) reported@cccammy1 @btbusinesscare BT would win any contest for how NOT to treat your customers.
-
Elliott // 𝔽𝕒𝕓𝕝𝕖 (@elliottmusic_) reportedReally enjoy how my @EE broadband had terrible service so they put me on a more expensive @bt_uk package instead which was just as bad, BT then put me on another more expensive package with no better connection and now they tell me I need to upgrade again 🙄