BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Deeside, Prenton, Neston, Chester, Birkenhead, and Warrington.

City	Problem Type	Report Time
Liverpool	Total Blackout	1 day ago
Liverpool	Wi-fi	1 day ago
Liverpool	Internet	2 days ago
Liverpool	Internet	10 days ago
Liverpool	E-mail	11 days ago
Liverpool	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Cheyvonne Bower (@femaledec) reported 2 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Chris (@chriscol6765) reported 8 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  F.W. Woolworth (@moshirisboys) reported 10 minutes ago from Liverpool, England

  @mrjakehumphrey @btsport Never watched before,and not starting now.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 12 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Steve Aspinall (@SteveyAsp) reported 14 minutes ago from Queensferry, Wales

  Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

• 
  Lisa Brown (@lisamarieb2010) reported 19 minutes ago from Runcorn, England

  @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

• 
  Paul Simpson (@psimpson13) reported 27 minutes ago from Northwich, England

  Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

• 
  Kevin Main (@KevMain) reported 32 minutes ago from Northwich, England

  @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

• 
  James Crossley (@CLETUSVANDAM12) reported 35 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  Jay B - 🔴 (@AnfieldMan1996) reported 36 minutes ago from Liverpool, England

  Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

• 
  Gfunk_in3D (@Gfunk_in3D) reported 42 minutes ago from Runcorn, England

  @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

• 
  John Slater (@melonforecstasy) reported 49 minutes ago from Liverpool, England

  @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

• 
  Paul (@Bumpydogo) reported 50 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  helen parker (@helly_welly_woo) reported 51 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Stephen Grumpy (@steve_goulden) reported 52 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 53 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Chris (@chriscol6765) reported 53 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  dylan (@dylanh7389) reported 53 minutes ago from Warrington, England

  @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

• 
  sarahbirdsey (@sarahbirdsey) reported 59 minutes ago from Moulton, England

  @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

• 
  Lisa & Millie (@LisaHewitt67) reported 60 minutes ago from Ellesmere Port, England

  @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracy Kydd (@injuredcyclist_) reported 4 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Stockport871 (@stockport871) reported 11 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Mark Howell (@MarkTheSnap) reported 11 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  Chris McGregor (@CmucG) reported 16 minutes ago

  @bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.

• 
  Graeme Davis (@GraemeDavis) reported 16 minutes ago

  @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

• 
  Amy Lou (@Lashes_N_Ink) reported 21 minutes ago

  @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

• 
  Darren Lloyd (@darrenglloyd) reported 24 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Gary Banks (@Banksie_FB5) reported 27 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  J (@JLingy69) reported 29 minutes ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  Jon Chadwick (@JonD_Chadwick) reported 30 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.