BT (British Telecom)

BT (British Telecom) Outage Report in Frimley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley, Surrey, England 09/17/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Wokingham, Guildford, Godalming, Ascot, Chertsey, Farnborough, Farnham, Bramley, Windsor and Addlestone.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomWokingham Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • clementcreate Jeanette Clement (@clementcreate) reported

    We have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Thanks but of course its open, you haven't fixed it! Excuse my scepticism but If you scroll back through messages I have been promised calls many times and these never happen unless of course I spend literally HOURS on the phone to you to find out things havent moved, yet again!

  • upthesaints Matt (@upthesaints) reported

    @bt_uk So since ios14 im like others struggling with wifi. Ive got a smart hub 2 which i paid for. Im a longterm bt internet user (twenty years) I dont mind extending current contract still has 1 year. Im looking for a bt disc wifi to help wifi dropping issue.

  • browneyedlass09 cbrown431@btinternet.com (@browneyedlass09) reported

    @bt_uk Bt know about how terrible it is. It's gone down three times over this holiday and I've managed to get it going again. You need to release me from the contract after all I'm not getting a good service from you, and I don't see how you can charge me to leave, disgusting!

  • jasonwhite73 jason white (@jasonwhite73) reported

    @bt_uk Bollocks to you this Christmas with ya shitty service 😡

  • Stephentoner88 Stephen Toner (@Stephentoner88) reported

    @bt_uk 3 times I've been cut off on online chat we asking a simple request of a date of bill change, had this issue ongoing for months with endless account charges when they can't do a simple instruction, getting p***ed off with anxiety starting to set in over this! SORT ITTTT

  • DanTheMan_709 Dan Foster (@DanTheMan_709) reported

    @bt_uk Why are we waiting?! 😴 internet seems to have been rather slow the past few days in Mountsorrel are you having higher usage than normal because of Christmas? Disappointing seeing as I pay extra for fast broadband...

  • mattbraggcomedy Matt Bragg (@mattbraggcomedy) reported

    @bt_uk I have an urgent email issue, my accounts been suspended due to suspicious activity and I can’t get back in due to problems with security questions. I’ve tried phoning, been on hold for 20 mins both times before it’s just hung up on me. Can you help please.

  • DanLcfc1996 Dan (@DanLcfc1996) reported

    @bt_uk im having connection issue with my ps5 in games im connected to a bt booster with a cable any ideas

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @WeAreOpenreach and @bt_uk combining once again to offer the worst customer service. How is it acceptable to have to wait a week for service to be connected People still need to work. Unable to speak to anyone on the phone