BT (British Telecom) Outage Report in Frimley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frimley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Godalming, Chertsey, Woking, Guildford, Staines, Aldershot, Camberley, Byfleet, Windsor, Bracknell, Farnham and Warfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Godalming |
Internet | |
| Chertsey |
Internet | |
| Reading |
||
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Imran
(@Imy002) reported
@bt_uk Can you please update the service provider on the ETA then. Now tv cannot give me any update because YOU the provide the line and have not given them an update. Somebody needs to take responsibility for this issue.
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PrettyFlamingo
(@PrettyFlaming10) reported
@bt_uk Hello. I received a letter this morning informing me one of your customers was taking over my phone service. It offers a cancellation of the order - and was told on transfer to the order department that this wasn't possible. Can someone get back to me, please?
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Imran
(@Imy002) reported
@bt_uk @nowtvhelp can you please provide me with an update on the broadband outage in in L8 area on going since last Wednesday. Both now tv (who I have broadband contract with) and bt (who provide the service to now tv) are unable to provide any update/ETA for resolution.
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Wayne (Wazza) Chivers
(@waynechivers1) reported
@bt_uk Part 2. I ring back and the system says it will be at least half an hour, as they are busy. Nice way to treat a new customer, I think this could be dead in the water before it starts.
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Kelly Abraham
(@motherbear101) reported
@bt_uk They plead ignorance but it can’t just be a coincidence that every time they are up a pole round here our internet starts going up and down like a yo yo
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Katie✞Palin
(@MonsterMcD) reported
@DanielDav2017 @bt_uk Never had a problem before but this is hell
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Gemma T
(@gtrowb1) reported
@bt_uk I’m a new customer starting from scratch. Ideally I’d like to have my router delivered to my current address to take to my new one. Is that possible? Will need internet ASAP after move-in to WFH
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Shelt
(@sheltonjb) reported
Although @bt_uk have good customer service, the actual service has been a bit 💩 Only been with them 7 weeks and after a delayed start it got up and running fine now my broadband says theres a fault on the line so i have to wfh tethering off my phone for the next couple of days🙄
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Sophie
(@Soph_connolly) reported
@bt_uk @OpenreachHelp 2 weeks ago you came to my house to fit fibre&caused thousands of pounds worth of damage by bursting a pipe under my floor.I'm still waiting for a phonecall back& replies 2 my emails(I've rang over 10 times now!)If I owed you £££s it'd be a different story!
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Andy E
(@andyes1984) reported
@bt_uk Shocking Service still not connected although app says were still being connected 9th February call centers a joke, no one follows up or gives a damn about the customer service cause once they hang up its not their problem!!!