BT (British Telecom) Outage Report in Frimley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Frimley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Woking, Guildford, Staines, Aldershot, Camberley, Byfleet, Windsor, Bracknell, Farnham, Warfield, Godalming and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Woking |
Phone | |
| Reading |
Total Blackout | |
| Guildford |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Murray Writes
(@AuthorJaneM) reported
BT are here, well, Openreach. But things are not improving, although those poor people in @btbusinesscare will be getting it in the ear on Monday because apparently, I DO have Full Fibre, I AM connected, its juat that their flaming equipmemt doesn't work!!!
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Mrs Martin
(@cturner23a) reported
@bt_uk My understanding is a problem with the external line running down the front of the property is the responsibility of Openreach not BT. Is this correct?
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Neil
(@1neilc1) reported
@mrjakehumphrey Even when your parents tell you what really happened you still don’t offer an apology for spouting the UEFA narrative; I understand it was the only info you had at the time but now you know better you should be on BTSport with a public apology, or you are as bad as the scum paper
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😁 BIG LOU 😁
(@BigLouComedy) reported
Massive thanks to @bt_uk #CustomerService who stood up to the plate when @Plusnet shafted me! Thanks to BT Dundee Service Desk, I won’t be without Internet for four weeks! #Plusnet Sales Team we’re disgusting and extremely rude #NeverAgain
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Chris Clark
(@chris2204721) reported
@bt_uk And since she sent the email I have received an email saying the complaint is closed
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Stezz 🏴
(@Sterrick94) reported
@bt_uk hello, are your phone lines still open today? I have a very urgent query/complaint that I need to get sorted
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Mrs Martin
(@cturner23a) reported
@bt_uk I have just called your support number to get an engineer to visit. However, I know the problem is the external cable has been cut (as I did this when gardening). Is your engineer going to be able to fix it? It is for my neighbour who is blind & disabled.
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Carol
(@Carol86707227) reported
@bt_uk Hi Rita. I have already checked however it doesn’t say what the issue is only that there is one. Can you provide more information on the fault please?
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Simon Harris
(@sharri44) reported
@bt_uk Hi, Microsoft have blocked my access to my account with them until I respond to a verification mail which I don't seem to be getting. They have said my email provider (you) must be blocking it. Can you help please? Thanks.
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Joe winslade
(@Winslade1) reported
@bt_uk Still having issues and don't think it's right to text you and be charged by my mobile provider can someone call me