BT (British Telecom)

BT (British Telecom) Outage Report in Frimley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley, Surrey, England 01/13/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Windsor, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Aldershot, Chertsey, Guildford, Staines and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomWokingham TV
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jensamuel2 Jen samuel (@Jensamuel2) reported

    @bt_uk No, not sorted at all. A patronizing employee is telling me all the wrong details even though I paid my bill. I’m a new customer, nice treatment.

  • spiller_julian julian spiller (@spiller_julian) reported

    @bt_uk a complaint opened and the escalation you’ve asked for multiple times no one calls you. No online support . How can I escalate to the ombudsman I’m so tired of you guys

  • zakh1 Zak Hussain (@zakh1) reported

    @bt_uk Still no internet after 15 days, 4 engineer visits, 3 BT hubs and countless calls to “Technical” support saying to reset the modem. #poorservice should’ve gone with @virginmedia

  • usmanselen Sel's Back to Slay💜 (@usmanselen) reported

    @TheEnemiesPE3 because its by BTSport not WWE. WWE would never do it xd.

  • fhh82 Thomas Brown (@fhh82) reported

    @bt_uk At this still goes on after cutting me off an hour and half on the phone raising a complaint. Signing up as a new customer. BT still charge me the full amount of my old bill. Although apparently I’m no longer a customer. #useless

  • Punkoala1 Punkoala (@Punkoala1) reported

    Well update on the Internetgate: been told by @SkyHelpTeam that on their systems @WeAreOpenreach where due to come out today 13:00 - 18:00. Mrs punk has found out from our neighbour who phone @bt_uk it was never today but the 6th Feb. This is beyond a joke now 21 days outage.

  • susiesooze Susie Roberts 💙 (@susiesooze) reported

    @bt_uk @bt_uk Good afternoon. I pay my bill by monthly direct debit. My account was in debit on my last quarterly bill so I paid the outstanding amount by bank transfer a few days ago to keep my payments at the same amount. This is still not showing online. Can you help? Thanks

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk Absolute crap. Been months and months of crap service

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk what's going on. My Internet is always crap but tonight it's non existent, not even your website Is working

  • TheGothSpecial1 Jonathan Evans 🖤💛😺 (@TheGothSpecial1) reported

    @FloydTweet Do what I did cancel your tv licence, BTSport and NowTV subscription saving you money and you can still listen to the live games on the radio without a tv licence