BT (British Telecom) Outage Report in Frimley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Frimley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Woking, Godalming, Reading, Chertsey, Bracknell, Lightwater, Aldershot, Windsor, Wokingham, Byfleet and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Woking |
TV | |
| Godalming |
Phone | |
| Woking |
Internet | |
| Godalming |
Phone | |
| Reading |
Community Discussion
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BT (British Telecom) Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Phillips
(@IanPhillips2454) reported
@bt_uk why have you've been exploiting my 95 yr old father charging him over the odds for 'Off-plan' phone calls to his 2 sons mobiles increasing bill by 150%? Good customer care would contact him & put him on a plan to reduce bill. These are only 2 nos he calls.
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Pippin321
(@pippin321) reported
@VancityReynolds @Vanarama @btsport I dont understand their reasoning. They are streaming the occasional championship matches and league one matches on espn+. It doesn't have to be every match. Even 2 or 3 a year would help revenue and exposure.
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Vanessa Chance
(@vanessachance) reported
Hello @bt_uk I want to give notice on my account. Your website says I have to call to do this. I called and was on hold for an hour, then after being told I could not cancel today, I was put on hold again and then cut off. This is ridiculous! Can you help?
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Michael Wheller
(@michael_wheller) reported
@btsport @bt_uk Maybe Philip Jansen needs to pay more attention to improving the website so we can easily sign up for extras like BT Sport. The website takes you round in circles and then just gives three bouncing *****. For a technology/communication company it's very poor.
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Robert Rutter
(@robayeit) reported
Anyone else having issues getting the @btsport month pass to be activated, brought it an hour ago still not letting me on.
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💙griffinmunster💙
(@griffinmunster) reported
@bt_uk Well thanks but You could give her unlimited data & it wouldn’t help much, despite your coverage maps saying otherwise, to make a call on her mobile she has to virtually hang out of her living room window. This also leaves her with no tv because all her tv is via streaming.
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Steve Costello
(@SteveKCostello) reported
@bt_uk Why is it you have no customer advisors available for cancellations, but you do have advisors available for sales?
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Nell
(@Nell38782782) reported
@bt_uk please can you sort out your Internet outage and update us as tons of people are all reporting the same issue and none of us are getting an explanation so there's definitely an issue your end
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Liz 🌎
(@_whatlizloves) reported
@bt_uk I am a customer with yourselves through a broadband package and trying to buy a BT Sport month pass but it won't accept my login? please can you help - the website is useless
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PeteG
(@No_Sleep_Pete) reported
@VancityReynolds @Vanarama @btsport I spoke to someone very high up in the NL about this early last season. He was very optimistic that streaming of NL games would be allowed "shortly". I was led to believe that the problem is with BT who own all the streaming rights. I was unable to get through to anyone at BT.