BT (British Telecom)

BT (British Telecom) Outage Report in Frimley, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley, Surrey, England 12/10/2025 08:45

December 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Woking, Guildford, Staines, Aldershot, Camberley, Byfleet, Windsor, Bracknell, Farnham, Warfield and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomWoking Phone
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyPayne0209 Andy Payne (@AndyPayne0209) reported

    @TomDGreen @btsport She was awful. I can live with whether she was/wasn’t biased. But the art of punditry is to know when to say something and when to shut up. She didn’t stop speaking all the way through the game. After every comment by Ian Darke and in every silence. Just waffle and nonsense

  • Vip2020Vips Vips (@Vip2020Vips) reported

    As per @bt_uk if you search for a mobile deal, then you have a hard search on your credit history and this will reduce your overall score. Be aware of this process, if you want your credit scores to be ruined, such a stupid process. I cant use @UswitchUK @Gocompare such a shame.

  • ScottyA1980 SA7 (@ScottyA1980) reported

    @bt_uk I have called. An engineer is booked in, there was one in the street on Thursday but seemed to cause an issue as there was no problems beforehand. Then left! Very inconvenient during a pandemic...

  • ethanrodway_ Ethan Rodway (@ethanrodway_) reported

    @bt_uk have provided genuinely the worst service I have ever experienced from any company I’ve ever had to deal with. Nearly 3 months and still not even a phone line installed

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk In this day I thought that you could provide a service where I could just stop international calls or even customise my incoming call database.

  • jillmcjill jill mccormack (@jillmcjill) reported

    @sb101997 @bt_uk Us too. Despite six months of customer service nonsense and proven regular speeds well below guaranteed min. I’m moving to sky. Their only answer is ‘pay more for a bigger package’ I just want what I ordered and worked for years!

  • smjd1401 smjd1401 (@smjd1401) reported

    @bt_uk @BTGroup this is simply disgusting!!! 48 hrs for a furious customer. Not one person at your company gives a ****.

  • cwaig_graham Craig Graham (@cwaig_graham) reported

    @Markymgr @bt_uk Junk BT’s crappy wifi kit (it’s terrible - esp. the Whole Home stuff - truly shocking). Replace the whole lot with a TP-Link Deco M9 mesh and you’ll live happily ever after.

  • Teknohibby07 🏴󠁧󠁢󠁳󠁣󠁴󠁿 TCS 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Teknohibby07) reported

    @btsport @SportSJA Got an issue I need rectitied need help as there is no other way to contact regarding the sports app?????

  • printshowadam adam every (@printshowadam) reported

    @bt_uk Well, what a surprise. We were promised the phone line would be working yesterday without fail and guess what IT IS NOT. MORE FALSE PROMISES BT