BT (British Telecom)

BT (British Telecom) Outage Report in Frimley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley, Surrey, England 02/18/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Aldershot, Reading, Woking, Guildford, Godalming, Chertsey, Bracknell, Lightwater, Windsor, Wokingham, Byfleet and Farnborough.

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City Problem Type Report Time
United KingdomAldershot Wi-fi
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomWoking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CJCraig69 Craig 💙 (@CJCraig69) reported

    @bt_uk Thanks for messing up my moving house order, it was set up wrong and I had to cancel it, now the password you made me set up is not recognised. Can't do the order online as it still shows an order on account. Waiting for a letter with password. Total shambles, I am fuming.

  • AmyLouBakes Amy Lou (@AmyLouBakes) reported

    @Techrelate @dragonjones @bt_uk Good practical advice from the lovely Peter 👍 what I would add is how important it is to have password policies that will lock systems after sustained login errors. This will help prevent against #bruteforce attacks. 💙#staysafeonline

  • DiadroGaming Diadro (@DiadroGaming) reported

    @bt_uk Its not an order its an upgrade. Its now a complaint being dealt with by a manager, well 2 managers now. They call twice a week to give me an update but the update is that there is no update. Its really unbelievable.

  • AndyrooDavies Andy Davies (@AndyrooDavies) reported

    @bt_uk 2 weeks on and no response from customer service on my order. What do you need to do to actually get a response? You really are second to none at rubbish service. #CustomerService #bt

  • GMan1878 Graeme McIver (@GMan1878) reported

    @bt_uk This is ironic, given I was watching Everton v Man City on Amazon Prime on my TV last night and my BT internet connection was so bad it couldn’t keep up! Your stream was exactly like that!

  • Glo_Thienel Gloria Thienel Vaccination 💉done 🇬🇧🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi Understand that now,made a call but I don't want that, didn't ask for it, not customer friendly is it. Email to CEO office done,

  • Lockdowntown11 Lockdowntown1 (@Lockdowntown11) reported

    @bt_uk just seen your reworking of the advert with Pixelated Paula, funny how all her mates on the video call are not pixelated, as her broadband is supposed so crap surely they’d all be pixelated??

  • sadaplays sadaplays (@sadaplays) reported

    @Sharky3D @bt_uk yeh they never over charged me by £5000 and never after 4 hours on the phone explaining i dont live at my old address , then sent 2 routers to my old address ....

  • SmokingBro SmokingBro (@SmokingBro) reported

    @sadaplays @bt_uk Literally worst customer support going. I moved to Virgin cause of their mistakes.

  • SmokingBro SmokingBro (@SmokingBro) reported

    @sadaplays @bt_uk Every time I had to ring them I had to explain the initial problem then the mistakes the previous 5 phone support operators made in order to get anything done. Better off mo ing dude, don’t let them tie you down in another contract.