BT (British Telecom)

BT (British Telecom) Outage Report in Frimley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley, Surrey, England 01/24/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Woking, Godalming, Guildford, Windsor, Wokingham, Byfleet, Bracknell, Farnborough, Aldershot, Chertsey and Staines.

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City Problem Type Report Time
United KingdomReading E-mail
United KingdomReading Wi-fi
United KingdomReading Phone
United KingdomReading Internet
United KingdomWoking TV
United KingdomGodalming Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanHine31 Seán Hine (@SeanHine31) reported

    @bt_uk Whats going on with the internet got told it should be up and running at the latest of 11.30am and its still down

  • Superfraggle Superfraggle (@Superfraggle) reported

    @bt_uk When a customer cancels a service it is considered good practice to actually cancel that service, rather than bill them for that service causing them even more financial distress. You've already had 2 years of payments for a service we can't use because your tv box broke.

  • tails101 Mark Taylor (@tails101) reported

    @bt_uk Hello! How do I obtain either my access line ID or UPRN now I’ve moved to a no phone line service for checking status and services etc? I always used to use my phone number. Many Thanks :)

  • benluke37 Bën (@benluke37) reported

    @bt_uk Absolutely embarrassing the state of this wifi. Absolutely 0 transparency whatsoever. The wifi goes down (presumably) for alot of people and your response is to say 'it's fine, there's no issues whatsoever'

  • _rob_p_ Robin 💛💙 (@_rob_p_) reported

    @bt_uk After an hour on the phone I’ve got agreement that whilst your systems won’t allow things to progress and won’t cancel the delivery of this new equipment (why?!) that the effective cancellation date won’t be affected. Such a bad situation.

  • hannahhutch15 Hannah (@hannahhutch15) reported

    @bt_uk My father has had the most appalling customer service. After 3 weeks of speaking with 12 advisors, being put on hold for long periods of time to be cut off! All because his BT sports won't connect. BT is there anyone you employ who can actually do there jobs&sort this?

  • Nippyted Euripides 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Nippyted) reported

    @bt_uk Yes and it’s got a speed checker that never says anything’s wrong. You’re not fooling anybody BT. 🙄

  • W3SG Stephen (@W3SG) reported

    @bt_uk So I need to cancel my contract and then rejoin as a new customer.

  • GrahamSykes18 Graham Sykes (@GrahamSykes18) reported

    @bt_uk - when are you going to get the internet back in south cumbria? I'm sure you'll be rushing to re-imburse me for failure to provide a service I pay for!!

  • frankensteirer yoo hoo (@frankensteirer) reported

    @bt_uk Why are we stopping far behind other countries anyway? We've got the odd few bragging about being on 1gb down a pathetic 100mb up yet other countries are above 10gb in some areas!