BT (British Telecom) Outage Report in Cwmcarn, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmcarn, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cwmcarn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cwmcarn, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Blackwood, Newport, Merthyr Tydfil, Pontypridd, Caerphilly, Pontypool, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cwmcarn, Wales
Latest outage, problems and issue reports in Cwmcarn and nearby locations:
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 𝕁𝕒𝕔𝕠𝕓
(@jacobwyn29) reported
@bt_uk Hi. It's the fact that we're two days short of a month since the order was placed. No one can tell me WHY the order was cancelled or WHY my Dad's line was cut off. How can you accidently cancel these without knowing why? How reliable would the new order be?
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Kelly
(@kelly_horsburgh) reported
@bt_uk zero customer service. Mia sold a product, went on online chat and was “resolved” look on the months bill not changed. Speaking to online chat again, first hour long conversation has “disappeared” and now they can’t do what they promised and now have to wait 7 days to hear
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ChrisCassley ⭐️⭐️
(@casscj70) reported
@nickfshort @btsport Yep. Awful shots, we’ve been here so many times before
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
@bt_uk Still no satisfaction to my complaint. Let the Twitter world take notice and see how mighty BT treats small individual customers with utter contempt.
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Andrew Davis
(@andrew14ad) reported
@msmith850 @btsport Problem I see is that now we had a good day yesterday we aren’t set up to control games as any early wickets which are expected will extinguish any converted fight back to put these Aussies under any real pressure. I’ll be watching
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AnonymousChristmasTory🎅
(@tory_anonymous) reported
@btsportcricket @btsport Please change the commentary and on screen graphics for the next Test. It's awful at the moment. England are 222-2, not 2-222.
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Ben Hodson
(@Boltonben) reported
@btsport aside from Warne the one sided coverage is awful.
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Clare Barry McAleer
(@McaleerClare) reported
@bt_uk serious serious issue with BT unable to process a simple refund since August. Why is it so difficult !!!!!! And why can’t I talk to manager for 72 hours. The very worst customer experience EVER
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Annabelle Bronstein …. from Inja
(@mlvcfannireland) reported
@richie_rich77 @virginmedia @bt_uk Been with BT since ***** was a kitten and never let me down
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🏴 𝕁𝕒𝕔𝕠𝕓
(@jacobwyn29) reported
@bt_uk Hi. It's the fact we're 2 days short of a mnth since the order was made. No1 can tell me WHY the order was cancelled or WHY my Dad's line was cut off and number was 'returned' to talktalk. How can you accidently cancel these without knowing why? How reliable would a new order be?