BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 04/01/2026 13:55

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Southport, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Phone
United KingdomLiverpool Internet
United KingdomWarrington TV
United KingdomSouthport Phone
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RandyWatson6969 Daz (@RandyWatson6969) reported

    @bt_uk Please be aware everyone that British telecom do not care about their customers and I urge you not to aquire their broadband services. I have been ripped off this year after being a loyal customer for 5 years. Absolutely disgusted and I suggest you shop elsewhere

  • PhilMckeag Phil Mckeag (@PhilMckeag) reported

    @bt_uk trying to watch the Man City game on bt sport and the picture is absolutely disgraceful why am I paying you money when you can’t deliver your service absolute joke !!!! 😡😡😡😡😡

  • chrisscribbles Chris S (@chrisscribbles) reported

    @bt_uk Hello, are you aware of any issues in the TR27 area of Hayle Cornwall? My broadband is down and the usual fixes have not rectified it

  • henderson_exp Chris (@henderson_exp) reported

    @bt_uk what’s the best way of finding out when the engineer is coming to my house? My internet here is so poor, I’ve been unable to work this afternoon. I scheduled a visit last week but I really can’t wait much longer

  • Sara_latif1 Sara Abdellatif (@Sara_latif1) reported

    @bt_uk I will do that Claire. But I lost all hope with BT. three weeks of unfulfilled promises. Long calls. No solution. Each agent gives me a promise. I call the next day I found that request is cancelled and I need to book again and again appointments.

  • Kaazz_Mufc Kaazz (@Kaazz_Mufc) reported

    They removed the Manchester United game from BT Sport tonight because they knew the game would get more viewers than the two champions league games. **** you @btsport

  • letemcome69 Dan Morley (@letemcome69) reported

    @FootyLimbs Here you go @SkySports @btsport people don’t want to see ‘the players’ at these moments, they want to see Dave the plasterer rolling down the stairs, Mark the Sparky jumping all over 6 people he doesn’t know. Paul the scaffolder giving it the home end! Get with it.

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @hotelvisit Good afternoon Vit, I am sorry to hear you have been unable to get through to anyone, and when you have, you have been cut off! If you want to drop us a DM, I will be more than happy to assist, or pass you through to @bt_uk for support! Thanks Sean.

  • Jamie_1872 𝙅𝙖𝙢𝙞𝙚 🇬🇧 (@Jamie_1872) reported

    @btsport app not working for anyone else? Tried it on both phone and PS5

  • dj_xecute Craig X-ECUTE (@dj_xecute) reported

    @bt_uk I need to get an new hub, but not paying the extra it costs as the one we currently have isn’t doing it’s job properly but don’t agree with paying that price as already paying for a below standard service. Should be included surely.