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BT (British Telecom)

BT (British Telecom) outages and service status in Crank, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Crank, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 13, 9:18 PM GMT+1.
  • 38% Internet (38%)
  • 25% Wi-fi (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Phone (13%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crank, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, Skelmersdale, Chorley, and Southport.

CityProblem TypeReport Time
Liverpool Phone 14 hours ago
Newton-le-Willows Wi-fi 2 days ago
Liverpool Internet 4 days ago
Liverpool Internet 9 days ago
Newton-le-Willows E-mail 17 days ago
Wigan Wi-fi 18 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

14 hours ago
Newton-le-Willows

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • AntSweeney
    Unbearable for the foreseeable ๐Ÿ† (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • StetheH
    Ste the H โšฝ๏ธ๐ŸฅŠ (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, Iโ€™ve had an ongoing issue with a home move since last week. Apparently itโ€™s being dealt with - this morning Iโ€™ve just received an email asking if I want the move cancelled. I donโ€™t. Iโ€™m in the property. Iโ€™ve been messaging about this for some days now.

  • melonforecstasy
    John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • NiccyRich
    Niccy Rich ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฐ๐Ÿ‡ณ (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • andijarvis
    Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • tboothy
    Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport Thatโ€™s true but I guess you canโ€™t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya ๐Ÿ‘๐Ÿป

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I canโ€™t get it back on

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Iโ€™ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesnโ€™t help with the issue we have which is if someone is watching a video the rest of the family canโ€™t use it.

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I canโ€™t get through on the number provided. Is anyone there to help?!

  • Pat_Wisedale46
    Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • mb1984
    matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk Iโ€™ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.๐Ÿคท#Help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Angela_Cummins
    Angela Cummins (@Angela_Cummins) reported

    My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

  • DamonCochrane1
    Damon Cochrane (@DamonCochrane1) reported

    @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor ๐Ÿ‘Ž

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

  • theversionhq
    The Version | Upgrade your downtime (@theversionhq) reported

    @mongrelcelt @bt_uk Youโ€™ve clearly never dealt with @skytv

  • LoftusRogue
    Loftus Rogue (@LoftusRogue) reported

    Moved into a new flat. Iโ€™d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: letโ€™s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

  • Epsom1780
    GerryC๐Ÿ‡๐Ÿพ (@Epsom1780) reported

    @Daddymerlin @bt_uk @FLOWJamaica Iโ€™m so sorry! Thatโ€™s horrible! Hope youโ€™re not paying for anything

  • CribbyYoungs
    Cribby Youngs (@CribbyYoungs) reported

    @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

  • gvs368
    wynne carter ๐Ÿ”ถ#FBPE๐Ÿ‡บ๐Ÿ‡ฆ (@gvs368) reported

    @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!