BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 03/17/2026 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Liverpool, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Skelmersdale, Birkenhead, Runcorn and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNewton-le-Willows Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pitchtheballup Mark (@pitchtheballup) reported

    @btsport your missing a trick you guys, you have a bix office channel that is free rather than enroling folk for £25 a month through sky, offer an ashes deal for pay per view per test match for £10 a match, it will help those spread their cost to watch the Cricket,?

  • DepperMaria Maria (@DepperMaria) reported

    @bt_uk Hi I’m moving back home to my parents house! But BT have told me you can’t have to accounts in one house, because my dad has got a 24 month contract with bt and just started it? How do I cancel his contract without paying a cancellation charge?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported

    Hi @OpenreachHelp Your Green box on Avery Way Allhallows ME3 9 the doors are wide open. Unable to be closed After recent theft of cables leaving the village without communication is worrying @bt_uk Help please

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk disgusted at how BT are behaving. Three weeks without internet or landline, elderly/ vulnerable people relying on their services have now been told the issue ‘may’ be resolved by 13-12-21. Pathetic, it seems they only care about their pockets!

  • Shannon16969694 Shannon (@Shannon16969694) reported

    Ok guys best service providers go to @WeAreOpenreach & @bt_uk Thankyou for 9 months of misery! If you want unreliable service this is the place to go! Merry ******* Christmas

  • WildBill_Will Will (@WildBill_Will) reported

    @bt_uk hey there, I recently raised an issue with my BT TV and today I’ve received a replacement box. But you sent me two tv boxes and no returns box for my faulty STB. Any advice? Thanks.

  • CharlieFitzh Charlie Fitzherbert ⭐⭐💙 🇬🇧 (@CharlieFitzh) reported

    @martinkeown5 is such a pompous pillock. Always remember him saying Diego Costa was "too slow" and would never be a success in the Premier League. He also thinks Gareth Southgate is "exceptional". C'mon @btsport, you can do better than this. 😳

  • ChristianJW1968 Chris/shortforChristian😁❤ (@ChristianJW1968) reported

    @bt_uk just recontracted. Now broadband has slowed down to a crawl and landline full of crackle - unusable atm. Logged fault last Thursday. The landline is now crackling and playing up. Filed a complaint on Sunday. 5 days on? Not a peep from BT. #customerservice #not

  • kinkei Kei Phillips (@kinkei) reported

    @bt_uk the phone line attached to the roof has come loose due to weather! (Attached to my neighbours house!) Who do we contact to fix this? Worried the entire wire is gonna come down!!!

  • peternolansmith peter nolan smith (@peternolansmith) reported

    @bt_uk We all turn it down to help the planet,but Tory arseholes will turn theirs up