BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 10/28/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, St Helens, Seaforth, Southport, Warrington, Skelmersdale, Wigan, Runcorn and Newton-le-Willows.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBirkenhead Total Blackout
United KingdomSt Helens Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jam1861 Jackie Wilson (@jam1861) reported

    After over 8.years of loyalty, @bt_uk has closed our account. No warning, no reason. After hours on web, phone and many broken promises to call back - no action. Told we have to set up again as new user which could take weeks. Really?! Come on @bt_uk

  • TheStrimmer23 pearse jones (@TheStrimmer23) reported

    @bt_uk what a joke your service is no Internet for 5 weeks and when I'm now entitled to leave, you disconnect my call meaning I have to phone again to what on hold for 45 minutes , DO NOT USE THIS SERVICE!!

  • Papa_Ganoosh Ian💎 (@Papa_Ganoosh) reported

    @bt_uk Unbelievable! Not only did renewing my 90 year old mother’s account result in you disconnecting the landline she depends on - your so called “solution” of supplying a new router resulted in her number being changed so nobody (including her Lifeline service) can call her

  • Tawmu Tom (@Tawmu) reported

    @bt_uk Not at all. Nothing from BT, no new hubs and no service issues - just had this email completely out of the blue.

  • MarquisDeLeDain MaquisDeDain (@MarquisDeLeDain) reported

    @Lionesses @bt_uk Page is missing, or down.

  • Yaro_Harwood Yaroslav Khromyak (@Yaro_Harwood) reported

    @bt_uk Guys, can you end the humiliation and fix my account? Complaints raised and still nothing? Can you send deadlock letter please?

  • zippydjh David HAYLETT (@zippydjh) reported

    @btsportrugby @btsport Please ask your commentators to STOP calling the 22’ the red-zone! Its the 22’ not the F-ing red-zone. It has become insufferable to the point where I want to cancel my subscription to your services. Please consider the customers you have got.

  • HibberdLarry larry (@HibberdLarry) reported

    @bt_uk Funny how you can instantly switch an internet line on or off!. You couldn’t even lock them down to stop any access!. Absolutely useless especially as others can lock up instantly!. 7-10 days of someone just going through my emails etc? That’s the best you could do! Terrible!

  • _Caledonia Caledonia 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_Caledonia) reported

    @btsport @btsportfootball does the B in BT Sport still stand for British as Darrell Currie seems to skip past the Scottish scores only reading the ones out from England. As a BT sports subscriber this is not good enough and looks like i will be joining the queue to cancel.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk There’s clearly a problem, would it bot just be easier to send an engineer out? I assume that’s part of what my monthly bill covers? It just seems ridiculous. At one point, a few months ago, an engineer was supposed to be coming out but it just never happened.