BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 02/17/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Chorley, Southport, Skelmersdale, Birkenhead and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulums Wrighty Boy (@paulums) reported

    @bt_uk have just said that they’re putting up the price of my shite service. Robbers I tells ya!

  • mariajlundy Maria Lundy (Hodge) (@mariajlundy) reported

    @ring after waiting days to receive my ring doorbell from @bt_uk the blooming thing does not work. Cannot begin to explain how infuriating this is, after spending 20 hours waiting for the battery to charge, & now it’s too late to get support. SO ANNOYING Is this gonna continue?

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk nope, still doesn't work, and been on phone for almost 20 mins, pretty sure it's a tech issue on BT's end. I changed my pass twice and it is correct. however, I'm so done with BT for today. do appreciate the reply

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk 1. No internet at all. 2. Call and you always get a different reason why. 3. Call centre staff who are sympathetic but hey nothing they can do. 4. Awful company really. Sadly I can’t leave but when I can I will never give any money directly to a BT owned company ever again

  • _baffoea 🛞Wheel2Wheel🛞 (@_baffoea) reported

    @btbusinesscare trying to support a friend with a disability to reinstate a line @BTBusiness disconnected that he is dependent on for his company, csr service keep hanging up on us, can someone help pls?

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @BT @BTCare Need to understand why the Relay UK app for deaf persons has stopped working ( tried using on two phones). No advisers available on the 24 hour helpline either. Has the service been shut down???

  • orlandokbrown Orlando Brown (@orlandokbrown) reported

    @bt_uk Thanks for the replies, and apologies for not replying but in fairness if I wait and be inconvenienced as long as I was then it shouldn't be an issue the other way around. Nonetheless the issue was resolved eventually and hopefully that's the end of it.

  • joy_sayer Joy Sayer (@joy_sayer) reported

    @nsandihelp Have found a solution to the problem. Our @bt_uk line restricts international calls. We unrestricted it, and your call then came through. Why are your calls coming from abroad?

  • Mairead04 Mairead McGroggan (@Mairead04) reported

    @bt_uk I enquirer about canceling my broadband order as sky were trying to keep me a a customer but I want to move to BT my equipment is due anyday

  • joy_sayer Joy Sayer (@joy_sayer) reported

    @nsandihelp @bt_uk Thank you. This would explain why we have to remove the international filter. I wonder would it be helpful to mention this on your website, so others do not have this issue?