BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 02/16/2026 03:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Wigan, Seaforth, Chorley, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cltucker85 Claire (@cltucker85) reported

    @RhysRobertLewis @bt_uk @plusnethelp My friend has had problems in the last couple of weeks too and received absolutely awful text messages from the person who was supposed to be doing the job at her house that was required. It’s all under investigation now I believe but it really upset her!

  • MarklovesNinty Mark (@MarklovesNinty) reported

    Well, biggest thanks to @bt_uk Who have essentially ruined Christmas! Can’t see my family over the holidays and now I’ll have no internet either. So no Gaming,TV, streaming and no FaceTime with family! Not to mention the gifts that rely on WiFi. Worst company ever!

  • Rachael110011 1-1-1 (@Rachael110011) reported

    @bt_uk can I get some help please? My WiFi was meant to be installed yesterday and it wasn't. Will I be given a new date or contacted at all?

  • SeanDavid1989 Sean Pattison (@SeanDavid1989) reported

    @bt_uk You're an admin vortex. First I have to constantly chase you to update my account, then when do update my account, you change all my personal details and delete my email address from your records! What are you playing at?! Non-stop issues for 3 months.

  • neendog Nina B (@neendog) reported

    @bt_uk my broadband was due to be installed on 7th dec..it is now 22nd dec and despite numerous calls and waiting on hold I have no internet before I’m due to spend Xmas in the flat alone..Please can you fix this (happy to give my details privately)

  • fidor98 Fido (@fidor98) reported

    @bt_uk daily tweet #1 asking why my parebts started the process of getting bt internet 3 weeks ago and have been told it won't be possible until January 6th. Terrible customer service. Pathetic.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    For anyone looking for providers, @bt_uk have been the WORST for as long as we have been with them. And now, they have turned off our internet, when we are in the middle of trying to sort a house move, 3 days before Christmas and have given the line to sky?

  • JensHarris Jens Harris (@JensHarris) reported

    @homeschoolracer @bt_uk Honestly it would be annoying any time of the year. 2-3 weeks without service and without explanation.

  • andrewfq Andrew Q (@andrewfq) reported

    @bt_uk Good morning - simple issue - I left BT about 8 months ago - you are however still sending me emails about a bill each month - any chance you could stop these please? thanks.

  • CCCASCADE Cascade (@CCCASCADE) reported

    @bt_uk Honestly, the most shocking service, i've spent a collective 6 hours on hold over the last 3 days and lost 3 days income because I can't do my job without the internet. Can someone please call me? It's impossible to get through!!!