BT (British Telecom) Outage Report in Crank, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crank, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Crank, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Warrington, Widnes, Liverpool, Southport, Wigan, Skelmersdale, Birkenhead, Runcorn, Seaforth and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Warrington |
Internet | |
| Widnes |
Internet | |
| Liverpool |
Internet | |
| Southport |
Phone | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crank, England
Latest outage, problems and issue reports in Crank and nearby locations:
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Bobble Bardsley
(@bobblebardsley) reported
from
Leigh, England
@dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Lynsey Finney
(@LynseyF85) reported
from
St Helens, England
@GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pickled Tiger 🐯
(@PickledTiger_) reported
@JuxtoG @bt_uk i used to have it where every other month my upload speed would drop down to around 0.5mbps but of course because my download speeds were in their magical guaranteed range of at least...17mbsp they did nothing.
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Jo Stevens
(@beatle1974) reported
@bt_uk ref order no. VOL013550773658942 booked for 18/1 is there chance to bump this forward? I’ve been without broadband for 2 weeks already due to multiple errors your end
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Julie Nelson Rhodes
(@julietillyflop) reported
@bt_uk need urgent help for my 94 year old MIL who’s phone is not working properly. She’s contacted you with no joy. She lives alone and is vulnerable- we live 200 miles away and are her bubble. This is urgent as she can phone us but we can’t phone her to check on her.
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MattPage
(@MattPage) reported
Hi @BT_uk. Please can you help? We just moved house yesterday so are waiting for our broadband to get turned on, but lockdown means our kids' school lessons are all online so they can't access them. Is there anything to do to speed up our wait time? Our switch on date is 18th
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Pickled Tiger 🐯
(@PickledTiger_) reported
@JuxtoG @bt_uk feel your pain, i've been battling against shitty BT service for nearly 2 years with no alternative as they all use BT lines. They're a ******* joke.
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Amy Wright
(@amyewri) reported
@bt_uk I cannot tell you how frustrated we are after weeks of trying to settle (ie get you to fix!) our final bill. After it was wrong, yet again, Nicola B promised to wipe all charges on 03/01. We’ve yet to receive a new bill with 0 balance. When will this happen?! What a joke
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JackSharedGradient
(@stancliffe_jack) reported
@bt_uk 70 days since a complaint was lodged around broadband provision. 70 days later after multiple promises of dig work, planning application procedures, photographs of the site, and maintenance. Your contractors @OpenreachHelp have no trace of any of this in their systems?
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Ian
(@IFrancis62) reported
@visitandtravel @bt_uk @Plusnet I do too. Other way to ask if they could hang on for a second and then leave them on the line
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Seven
(@fallonseven) reported
Has anyone had a cold call message from their Internet provider saying they're cutting off the service due to some illegal activity. Is this a scam? Mines @bt_uk
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Juanmi
(@juanmiguti) reported
@bt_uk hi my internet (40mb Fibre) is being really slow since Monday, to the point where my download speed is 2mb... is there an issue going on? I have been using BT Fibre for 2 years and this never happened before