BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 01/02/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Southport, Bromborough, Runcorn, Chorley, Lymm, Skelmersdale and Warrington.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Renvoize Matt #GSBOUT #COYI ⚒️⚒️⚒️ (@Renvoize) reported

    Had a complaint with @bt_uk ongoing for about 2 months. Was told 2 weeks ago they would be refunding the money they owe me, still not in my account. Absolutely disgraceful company. Time to go to the ombudsman

  • AustinObasi87 Austin Obasi (@AustinObasi87) reported

    I understand CR7 frustration & d treatment from his manager ain’t fair. But i don’t support his refusal 2 play & walking off b4 final the whistle. Being a professional also means handling difficult times wen ur being treated unfairly-GOAT make mistakes. @SkySportsPL @btsport

  • Vender2k10 Craig_from_t’north (@Vender2k10) reported

    @btsport needing help. BT sport Monthly Pass subscriber, repeatedly getting LP103 error message about having too many devices streaming. I only ever have a max 1-2 devices with BT Sport App on. Why is this continually happening? Not happy at paying £26pm & not getting the service

  • Michaeldoherty4 Michael Doherty (@Michaeldoherty4) reported

    That @btsport app is absolutely awful can't watch a footy match without it going off 💩

  • moaslam88 Mo Aslam (@moaslam88) reported

    @btsportfootball @btsport surely u can find better commentators than Steve Mcmanaman .... awful commentator

  • thatmandassey Danielson (@thatmandassey) reported

    I'm sorry but Lynsey Hipgrave is a poor choice as presenter. Even her accent doesn't sound genuine. Bit grating too. At least Kelly Cates on Sky offers something to the broadcast #btsport

  • rogredhat Roger Neal (@rogredhat) reported

    @bt_uk Hi Aiden, BT hub 6a <wired to> Eero 6e - Eero 6e <wired to> netgear Gigabit switch <wired to> BT Ultra 4k. It was working fine with an older BT mesh wifi but not with new Eero 6e mesh. Hence asking for network details on what ports / protocols your system uses.

  • Blydrees Bron (@Blydrees) reported

    @bt_uk We’ve received contradictory info on the issue via Twitter, text & nothing at all on the app since Wed, this morning saying it’s fixed but it isn’t, with no further update? Waiting until Sun, 5 days since this started for an update from ‘Laura’ is unacceptable. We pay for this.

  • Sarah99580267 Sarah (@Sarah99580267) reported

    @bt_uk Appreciate you feel it’s acceptable to let people down numerous times, your customer service is just as good as your technicians attending appointments

  • followmeimwise Shalom Mofos (@followmeimwise) reported

    @bt_uk YOU DONT ANSWER YOUR PHONES. HOW CAN WE CANCEL OIR BROADBAND? ANSWER