BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 01/16/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Chorley, Liverpool, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn, Wigan and Bromborough.

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City Problem Type Report Time
United KingdomChorley Internet
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomLiverpool Phone
United KingdomSouthport Internet
United KingdomSkelmersdale Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomNeal89 Tom Neal (@TomNeal89) reported

    Hi @bt_uk, are you having issues with your spam filters at the moment? I (along with other BT Mail users) have been receiving tonnes of spam directly to my inbox - stuff that is clearly spam and I’m not sure why your systems aren’t filtering it? Please say there is a fix soon!!

  • rd260788 RD (@rd260788) reported

    @bt_uk WTF man, 2nd time in a week when the internet drops! (CT1 area). Get ur 💩together pls, thanks.

  • adam_shires adam shires (@adam_shires) reported

    Wifi down checked app and shows no issues on my line, however internet is completely down. What’s going on? @bt_uk @BTCare

  • The_Danny_Show Danny (@The_Danny_Show) reported

    @bt_uk I pay over £50 a month for just Internet, I asked for the fastest Internet available and it cant even stream movies😒tried to phone @bt_uk but this is always a nightmare for them to offer me the lower price of £48 a month for my slow Internet connection 😩

  • StratColchester Alex Crawford (@StratColchester) reported

    @bt_uk Why is so slow? There is a cabinet less than 100m from my house that is super fast enabled and I’m the only property on the road.

  • Valeyardwho1 Valeyardwho (@Valeyardwho1) reported

    @bt_uk Says no known issues but we've had a flashing red broadband icon all day. Occasionally the router will go to steady blue or green but then back to flashing red. Heard rumours of issues locally but nothing confirmed.

  • denisew19308027 denise wise (@denisew19308027) reported

    @bt_uk no phone line and internet for 5 month, multiple engineers saying the same thing over and over. Please refund the full 5 months! Not a happy customer! What an utter disgrace. Been waiting over 2 hours for a call back, that should have been only 15 minutes 🤬

  • helga140465 Helen Grant (@helga140465) reported

    @BTCare allegedly you took over our account from sky 1/4/21!!! But you didn’t cancel TV and we’ve been paying 6 months to sky and now we’re being slapped with a final bill???!!! Sort this out!!

  • johnmhowarthx4 john (@johnmhowarthx4) reported

    @bt_uk Well I have only been paying for by sport so I can watch MotoGP but over the last year every time I go to watch it the mini connectors break !!! I have had many many pairs sent even a engineer popes round and stated all is ok and a week later 🥱😩 not working again have been told

  • andrw100 Andrew (@andrw100) reported

    @bt_uk Hello @bt_uk Can I replace my Halo1 broadband & landline with 4G broadband & landline, due to slow connection & fibre access delayed for 18months or longer, for the same price, perhaps with EE 100GB or 200GB limit.