BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 01/22/2026 03:00

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Seaforth, Chorley, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn, Wigan and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSeaforth Wi-fi
United KingdomSeaforth Wi-fi
United KingdomLiverpool Internet
United KingdomChorley Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynn30175361 Lynn (@Lynn30175361) reported

    @bt_uk @BarefootComp @NCA_UK Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous

  • NatashaMarie48 Natasha Marie (@NatashaMarie48) reported

    @bt_uk please help!!! BTP-115c error code when trying to use BT TV what do I do?! Thank you

  • HawkieHawkins96 𝐌𝐚𝐭𝐭 (@HawkieHawkins96) reported from Rushden, England

    So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport

  • elchapo0101 🔞 ** si (@elchapo0101) reported

    @skysports @btsport @premierleague You said you needed the fans to help wrestle football back well we did it , now show some appreciation ,you have ripped us all off for far too long. Time for change

  • JessPilsbury 𝚑𝚒 (@JessPilsbury) reported

    @bt_uk my internet has dropped out multiple times for hours on end over the last few days, nothing seems to be the problem when searching online but I’m just getting a constant orange flashing light 😬

  • jeanturner1812 jean turner (@jeanturner1812) reported

    @bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @bt_uk @ZenInternetHelp @plusnethelp Caller fails to hang up their phone, leaving our telephone engaged. How does this get resolved? Thanks.

  • coderat_d d. (@coderat_d) reported

    @WolfSkullJack @bt_uk Were you guys able to shake down the seller/listing agent to cover (at least some of) those unexpected repair costs? Hopefully you were able to get some financial relief from them. 🤞🏼

  • ianice92 𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻 (@ianice92) reported

    @bt_uk @xboxuk BT customer here, so is this inclueded and if so how do I access it?

  • cavefender tom cave (@cavefender) reported

    @bt_uk Thanks Rita but it shows it isn’t available in my area and customer services and openreach have told me they haven’t got any plans to roll out in our area any time soon. Very disappointed 😞