BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 03/22/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Birkenhead and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • artsngrafts Megz ✨ (@artsngrafts) reported

    Ngl @bt_uk but your internet service is absolutely rubbish!!

  • andyhornet8 andyrolls (@andyhornet8) reported

    @PeterKuninch @bt_uk Before posting test it on a hard wired connection not wifi and then complain if it’s still slow 🙈

  • iamAmo_D Amo Dhillon (@iamAmo_D) reported

    @bt_uk absolute joke with 3 weeks of no Internet! Paying for a service that I'm not getting and eve keep getting new dates of when they will sort the issue out! Had enough, as some one that works in Customer Experience, you've failed! Price of service gone up but service down

  • scottapointon Scott Pointon (@scottapointon) reported

    @OpenreachHelp thanks for cancelling service to my house for absolutely no reason. With no communication to @bt_uk or myself. On day 5 without broadband 👍

  • UKBritVoice Stephen Lyons (@UKBritVoice) reported

    @bt_uk Isn't Cloud Voice Express a Digital Voice Service?

  • SamanthaMogey Samantha (@SamanthaMogey) reported

    @bt_uk are the worst. Regretting choosing them as a provider 🙄

  • RossMcEwan10 Ross McEwan (@RossMcEwan10) reported

    @LivingStreetsEd @bt_uk @UNESCO In fairness to BT (who have a universal service commitment to maintain the boxes...I think unfairly)...it's not BT that is vandalising them. Vandalism is mindless and we seem to tolerate it.

  • RCarr1982 Russ Carr Official (@RCarr1982) reported

    @drsje3 @bt_uk The reason i left @bt_uk is they were awful. Always have been always will be

  • Millwardt2 Millwardt (@Millwardt2) reported

    @bt_uk for the 3rd time in as many weeks our broadband is down.fault expected to be fixed by 9th which isn’t good enough.last engineer said another engineer is stealing our connection for someone else’s service but we end up at the back of the queue again. Not good enough!

  • Rel3ound Rebound (@Rel3ound) reported

    @bt_uk Paula that does not help at all. I am getting sick of this, it is repetitive.