BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 02/11/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Chorley, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • daly_design Daly Design Studio (@daly_design) reported

    @btbusinesscare It’s unlikely you can get us back online. I’ve already raised a complaint, in fact it’s your Indian complaint handler that has disconnected us and we’re unable to work (web developer company with no broadband!)

  • commitunity Justin (@commitunity) reported

    @hannahcaress @bt_uk Oh wow I’m having THE SAME ISSUE! And it’s all down to BT it’s not anything we have done …. Grrrr this should not be happening these days. Also when we need to work at home

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk No date as to when we’ll have your service and no updates as to why there are delays with this.

  • LordACarter Lord Carter (@LordACarter) reported

    @bt_uk got an urgent text from you telling me to all number now been on hold over 15 mins and still not answered. Disgusted. You keep saying we are very busy atm so what. I pay for your service do u not think I am busy as well #bt_uk is pathetic and appallingly run.

  • hannahcaress Han-han (@hannahcaress) reported

    @bt_uk Still no closer to having my WiFi fixed. Promised it would be by today, no shock it still hasn’t been sorted. Spoken with multiple people from the Social media team and now being escalated with BT’s executive team. I’ll be emailing Philip Janson as this has been abysmal service!

  • JoshAdcock6 Josh Adcock (@JoshAdcock6) reported

    Shoutout to from the department at @bt_uk / @BTGroup - 6 months later and we have a resolution. customer service

  • commitunity Justin (@commitunity) reported

    @bt_uk Hi there yes please! However the problem is . Finally we have got our @bt_uk hotspot, it worked fine on the internet and our two phones were connected. Then after about 45 mins it just stopped working and won’t connect to the server. I’ve reset it, and done everything!? Help?

  • mrmerv77 Aaron Collier (@mrmerv77) reported

    @SkyHelpTeam why can I not purchase the @btsport Boxing this weekend .I would never have got sky glass if I knew this …Poor also still having connection problems from my puck .I have the fastest broadband available in my area so this is not the problem 😡

  • WorcAshes Worcash (@WorcAshes) reported

    @bt_uk Are all your overseas online customer contact staff unhelpful & rude. The 3 I’ve had the misfortune of dealing with today certainly were. They even tried to say that the BT engineer and engineer from TSG were wrong in the diagnosis of the problems I am having with my TV.

  • commitunity Justin (@commitunity) reported

    So we were shut off by @bt_uk on the 8th April and they said the soonest they could get us turned back on is the 26th April!!?!! So they can turn us off with no warning INSTANTLY BUT CANT TURN IT BACK ON?! So. Obviously we needed a solution. They gave us some mini hotspot…