BT (British Telecom) Outage Report in Crank, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crank, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (6%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Crank, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, St Helens, Southport, Liverpool, Runcorn, Warrington, Wigan, Seaforth and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Birkenhead |
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| St Helens |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crank, England
Latest outage, problems and issue reports in Crank and nearby locations:
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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yoyo 11
(@yoyo1154619426) reported
@bt_uk The engineer came today, the whole street is down. The roadworks messed up the fibre cables. The engineer said he will be back to fix it in 40 mins but didn't arrive.... I'm really struggling
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Elliot Pike
(@ElliotcPike) reported
@bt_uk Never use BT they just signed me up made me wait 2 weeks told me they were activating it today then sent me an email saying they r cancelling because some1 isn't moving. I didn't call me don't know who they called but now im going to have to wait another 2 weeks
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Nick Grossbard
(@GrossbardNick) reported
@bt_uk Absolutely disgusted by the service received by two of your call handlers. Please reach out to me ASAP or twitter won't be the only social media platform I make a noise on.
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June Girvin #ProtectNurse title
(@ProfJuneG) reported
@bt_uk Yes, it’s all fine. I just wondered if it was the new service or if I was still on the old. Or if I had to restart the hub or something!
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Frank Zola
(@mrfrankzola) reported
@bt_uk @MarcAllera @EE Thanks 4 info. + Do new BT customers, claiming eligible benefits, have to undertake a Credit Check before they can set up a new Home Essential service? Alongside a check with DWP to confirm receipt of benefits?
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Vicky Pulman
(@Pulman_PR) reported
@bt_uk Having real issues for last few days. All tests day it's fine but it's absolutely not. Business account. phones down now. Can you help pls?
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chatterbox
(@chatkins1) reported
@bt_uk Hey scott, another customer you’re talking to is the same area and says its down until 3am. So Im happy to wait it out as rubbish aa things like this. Do u know who I would call to find my tel number? It wasnt given to me ?
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Rob Debenham
(@Debbo74) reported
@bt_uk you are an absolute disgrace and should go out of business. Staff can’t do as they promise and customer service is non existent
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mick b
(@went57) reported
@virginmedia I'm a new customer but still receiving bills from @BTCare and according to them I'm still their customer,was assured that would all be dealt with by #virginmedia .
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Adr0ck
(@Adr0ck2) reported
@bt_uk This is not an unbreakable home connection and is false advertising. If your broadband goes down you have to wait for the mobile network to kick in. So for example if your playing a game your kicked out etc. It is not unbreakable.