BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 11/22/2025 13:10

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chorley, Wigan, Lymm, Skelmersdale, Warrington, Widnes, Birkenhead, St Helens, Seaforth and Southport.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenjiYapp 🌊Benji🌊 (@BenjiYapp) reported

    @btsport is so ****. Kicked me off twice during the United match and refused to let me watch again because I’m “streaming on too many devices” despite not watching on any because I’ve been kicked off.

  • LadyLemur Naomi Lemur 🌱 (@LadyLemur) reported

    @bt_uk Your team have been friendly and helpful as individuals so I'm not going to throw them under the bus.What I would like is to have a landline activated after a month of trying, rather than constant "you must call back in 48 working hours" to cancel and replace messed up orders.

  • TheSilverFrog AndrewPrince (@TheSilverFrog) reported

    @bt_uk So why can I not get BtSport for free as a Bt Broadband customer? It doesn't seem right. BtSport is a commercial channel so they already get revenue from Adverts. Bt will price itself out of existence to so many people! As a pensioner I cannot afford it. Will listen to BBCRadio.

  • SomeguyLondon Rob V (@SomeguyLondon) reported

    @btsport why is it that your coverage of the Juve Torino match started 15 mins late? As a paying customer, this is is disgraceful

  • seaofjupiter Sea of Jupiter (@seaofjupiter) reported

    @bt_uk why are the volume levels so bad on smackdown and raw, can barely hear the commentary. PPV's on WWE network are fine, is this an issue on your end?

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk Hi, I contacted the tech team Via phone, and they’ve advised the name I have given is correct and can understand my frustration with your team. I would like to escalate your customer service as a team, as it has been awful.

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk this is your Halo at its best (worst) this is what I am paying good money for. Trying to watch rugby on bt sport and this is all I’m getting. Time for a refund???

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk That is absolutely ridiculous, i am not receiving wifi, which I am paying for and you refuse to help me. Contact me via telephone. No bill has been sent to me. I would like to escalate this matter as you are not helping at all, the account is under my name, my address, etc

  • sukihothi Suki Hothi (@sukihothi) reported

    @BTSport Man U vs Everton Ronaldo coming on .. "Scored in his last three games against Everton when he was a Man U player. Of course, that is all history now. And, history is there to be ... broken" In addition to .. clocks .. records .. add history now!

  • pond_acrossthe Across The Pond With James Hill 🇬🇧🏈 (@pond_acrossthe) reported

    @jordm87 @btsport I have the same issue. When it goes to a commercial and then gets stuck?