BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 01/18/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chorley, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn, Wigan and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomChorley Internet
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomLiverpool Phone
United KingdomSouthport Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Pawinthegrave Cj (@1Pawinthegrave) reported

    @garry411 @bt_uk did u get any joy, my parents in their 80's have mesaaged saying internet down and getting meeesages about connections is this the same thing

  • cambridgebarber Wee Seán the Barber (@cambridgebarber) reported

    @bt_uk Moving the disc closer to the hub means it's further from the problem area...that's why I may need a second disc.

  • sjmlynch Stephen (@sjmlynch) reported

    @cambridgebarber @bt_uk I actually had that issue a few days ago. This is going to sound ridiculous but I unplugged everything from walls etc for 5 minutes. Rebooted and it returned much much better. However mine been here for a while. Yours being set up today doesn’t sound good

  • G_susPiece420 Grant Reeve (Gsus) (@G_susPiece420) reported

    @collee1979 @bt_uk Now I'm being told it's expected to be back up at 9am tomorrow morning.... Really BT 36 hours to fix a problem is a bit much

  • jmmgee Jane Glew (@jmmgee) reported

    @bt_uk I have anxiety issues and this is making me uncomfortable.

  • TheRichVoices Rich (@TheRichVoices) reported

    @bt_uk Thought you should know there seems to be an issue with setting up DDs through the Android app. It doesn't save the details. Been with you for years using the same account to pay with no issues, but the last 2 payments failed. Setting DDs up through the website seems fine

  • Heather_1705 H... (@Heather_1705) reported

    Thanks a bunch @btsport for stopping the app working on Windows. Your website is garbage with ****** blurry quality & it keeps buffering. Customer service at its worst 😡 you’ve a nerve charging people for this crap.

  • irek3aska Ireneusz Trzaska (@irek3aska) reported

    @bt_uk Yes, I checked but there is no data on what is exactly wrong. Is only there is an issue but nothing on what sort of issue is that and when possible with be sorted. As first notification was about 4 pm and now it looks like that will take until 11:00. But what exactly happens?

  • chippylisa Lisa (@chippylisa) reported

    @bt_uk my internet is down BS30 area have very little 3G so can’t access you site (hoping this work) is there a fault - thanks

  • MikeSimmonds Mike Simmonds (@MikeSimmonds) reported

    @jmmgee @bt_uk I don’t work for them but myself and and another were able to dig around the internet to find actual information. Service providers and Openreach have provided no actual information just estimates that’s keep moving.