BT (British Telecom) Outage Report in Crank, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crank, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crank, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Runcorn, Warrington, Wigan, Southport, Bromborough, Chorley, Lymm and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crank, England
Latest outage, problems and issue reports in Crank and nearby locations:
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
Currently seem to be in a bit of communication and responsibility stalemate between @OpenreachHelp and @bt_uk - have been without broadband since 27th November. BT’s system continues suggest an issue that doesn’t mirror the actual problem…..
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qing
(@__qing) reported
@bt_uk Hi, the internet in our house has been patchy all day and is currently not connecting. Can you help?
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Lanternfish
(@Lanternfish5) reported
@bt_uk What a surprise, another new date (and just for an update). Stop lying to us! You've done nothing whatsoever and it's totally unacceptable @ofcom @DailyMirror Please explain what exactly the engineers have done to fix it.
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
……… @bt_uk system doesn’t update when any of the local properties highlight the actual known problem! This is the second time in a year that we’ve been without broadband for a considerable length of time.
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
@OpenreachHelp @bt_uk did arrange to send out an engineer - to properties 1,2,3,4 and The Farm House - most took the day off work and the engineers didn’t turn up. We are currently speaking to BT via direct messages. Despite BTs issues - Open Reach do know about the downed line!
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FermionAlpha
(@Fermion_Alpha) reported
We made our @bt_uk broadband order on 21st June (!!) and we're still no closer to being connected. @WeAreOpenreach were tasked almost 6 months ago to install a new pole but all we've had is broken promises and missed deadlines. 1/2
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
@OpenreachHelp @bt_uk All we want is someone to say - yes we we know what the problem is and we will sort it.
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Scott Isles
(@scott_isles) reported
@SketchLisa @bt_uk ... if new router doesn't solve issue, call LOYALTY again and ask to have complaint escalated to manager, your account should have caller notes from previous conversations and should show you've had a long standing issue that has yet to be resolved...
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Tyree Cooper, The Producer, turn it up!
(@JovialMark) reported
@btbusinesscare Customers can, at least, get in touch this way. But good gracious me what a faff getting past the virtual assistant! Very slow, time consuming way to resolve a billing mistake made by BT. Human interaction super slow too...
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Stephen H
(@stephen2876) reported
@bt_uk Thanks for the reply. Everything here seems fine at the moment. Your service status page could be a little more detailed though.