BT (British Telecom) Outage Report in Crank, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crank, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crank, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Liverpool, Seaforth, Chorley, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Seaforth |
Wi-fi | |
| Seaforth |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crank, England
Latest outage, problems and issue reports in Crank and nearby locations:
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Rowe
(@KernowChris) reported
@MarcAllera @btsport Shame that you're not committed to spending big on the service and are still colluding in supporting the dominant UK service. I'd expected more, much more and BT to be the leading UK Sports Broadcaster by now. Surrender seems the mantra.
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James McMinn
(@McMinn321) reported
@bt_uk Closing in on 4 weeks after installation, and still no fibre. After 7 calls to BT and given multiple promises of completion, or at least “callback” updates - I’m still sat here with nothing. This is a joke. Im not calling anymore, so I’m hoping this will help
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Daniel Clay
(@d_clay90) reported
@btsport @btsportfootball Worst news ever! Far too high prices for the service given
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Carl
(@Carl30691554) reported
@btsport @btsportfootball Still the same the big 6 got ripped to pieces with ESL (rightly so) the big 3 and a bit (BBC) get the rights so IF you want to watch live football you have to pay a subscription fees per month and to watch highlights you pay for TV licence fans are still getting a bad deal
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Susan Bookbinder
(@SuzyBookbinder) reported
@bt_uk 3rd visit by engineer - no contact or information - still getting outages, so are neighbours. Mini hub does not work. BT unreliable since October. Threatening my business. Please communicate with your customers. Please resolve the service we pay for.
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Zane
(@Zane_Mackenzie) reported
@btsport Waiting for increased prices to help pay for this.
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tom ⚽️🔴
(@tommythumb12) reported
@btsport Put your prices down you and sky are just as bad as the super league ruined the game
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Phil Bradley
(@wolvesbradders) reported
@shewolf1877 @btsport Yep. Should but won’t. Even for home games I’d have to drive or leave after an hour of the game. Awful.
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Antony Scerri
(@tonysblabla) reported
@bt_uk no broadband again (landline fine). Tried reporting over phone that logged it as unable to make and receive calls! status check says no network problems, online troubleshooter get to last step then says (as it has every time this year) work on network been over hour now!
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Kelly Nelson
(@kellynelsonuk) reported
@bt_uk I was told this was a generic text message? I seem to be the one chasing this up all the time, hence why this issue has taken so long, PLUS 2 failed show ups for the booked appointments. Understandably I'm not happy!