BT (British Telecom) Outage Report in Crank, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crank, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crank, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Southport, Skelmersdale, Birkenhead, Runcorn, Wigan, Bromborough, Chorley and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
||
| Liverpool |
Phone | |
| Southport |
Internet | |
| Skelmersdale |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crank, England
Latest outage, problems and issue reports in Crank and nearby locations:
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Wild Food Assoc.
(@wildfoodassoc) reported
@bt_uk this is your very expensive service
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Sukhdev Kandhola
(@sukhdevKandhola) reported
@kirkdawes @bt_uk @bt_uk I have this too. However the BT engineer didn’t test it. When I switch my main router off, I had expected the EE Hybrid connect to kick in. But it doesn’t… it seems it’s only useful in the event of a BT service issue - and not much use for other events such a fusing.
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#Aberfan 🥺
(@youreaquim) reported
@bt_uk Why are your full fibre services neutering the upload speeds? It's FTTP, there is no genuine reason to NOT give 500 up and 500 down on a fibre networks.
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Dan Wilson
(@wilsondan) reported
@ConnaireMcG @btsport Rest assured that a well paid BT exec trousers an eye-watering bonus for delivering on customer satisfaction!
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Nino LFC
(@LFC_Nino) reported
Another company who loves to take money but has poor customer service. @bt_uk Gave my notice on 17th Jan.. 30 days.. due to terminate on 17th Feb. They have just sent me a bill for Feb and March and guess what.. double what I have been paying.
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Rebecca Hunt
(@Rebeccaehunt77) reported
@bt_uk I dispute you’re trying to help the older generation. My father at 93 had new phones recommended by you in order to prevent scam calls. Didn’t work. And now he’s being charged for these scammers. In a world of algorithms why can’t you stop these menaces?
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JOHN WHITE
(@Ngonge69JOHN) reported
Blimey, BTSport's results service is childish garbage, isn't it?
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The Dandy Highwayman 💛🤍💜🖤
(@GitGudDandy) reported
@bt_uk Hi BT, we've had an email saying we contacted you about an issue with our broadband service, and an engineer has resolved the problem. We didn't contact anyone, and no engineer has been to our property. Explain please?
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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William Hopley
(@HopleyWilliam) reported
@btsport sort your **** out! Stop running adverts through the first minute of a round! People pay for this ****!