BT (British Telecom)

BT (British Telecom) Outage Report in Crank, St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crank, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crank, St. Helens, England 12/25/2025 07:40

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crank, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Southport, Bromborough, Liverpool, Runcorn, Chorley, Lymm, Skelmersdale, Warrington and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crank, England

Latest outage, problems and issue reports in Crank and nearby locations:

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • SopranoCrew Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiegreenley Jamie Greenley (@jamiegreenley) reported

    @bt_uk your internet is a bag of crap, your support team is crap and paying for a service I cannot use, sort it out

  • AngloFyrd848 Photon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@AngloFyrd848) reported

    @GoonerGirl1969 @btsport Yup. One of the reasons why i'll never pay for their content.

  • VolcanicAsh84 VolcanicAsh (@VolcanicAsh84) reported

    @bt_uk I have no service at all. It was working until approx midday

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @FullColours1967 @btsportfootball @btsport What a terrible commentater

  • TrendyTurtle14 Christopher (@TrendyTurtle14) reported

    This lady reading out the full time scores is bloody awful. She’s clueless. She said Sheff Wed beat Plymouth despite the graphic clearly saying it’s a latest score. And she doesn’t read the home/away teams in the correct order. Come on @btsport get it sorted. @btsportscore

  • yasin_hqfamilia Yasin El Ashrafi BEM (@yasin_hqfamilia) reported

    @btsport your service is absolutely shocking, watching UFC and it just cuts out then won’t play because the programme ended and I was a few fights behind, not the first time the shoddy service has ruined me watching it back either! Sort it out! 🤬

  • VolcanicAsh84 VolcanicAsh (@VolcanicAsh84) reported

    @bt_uk Hi I’m abroad at the moment and my SIM card is no longer Connecting. I have no way to call BT. The live chat service is closed. I really need some help

  • wellgreenblue kuman (@wellgreenblue) reported

    @bt_uk Already spoken to bt for around 3 hours in last 2 days as broadband down since openreach came near to our house yesterday am. Service received has not been good

  • Gamma239 Ramon Max John Gamma (@Gamma239) reported

    @btsport Hi, whilst watching live football on BT Sport on the app on a Samsung TV there is a significant delay, up to a minute or two. Can you please fix this to make it as close to live footage as possible.

  • tig1985 Toni Galloway (@tig1985) reported

    Getting so fed up with BTTV @bt_uk, try to watch things and get the same pathetic message about BT box and broadband hub but yet had no issues watching apps, from the BT Box