BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

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The latest reports from users having issues in Byfleet come from postal codes KT14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 01/15/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Thames Ditton, London, Iver, Leatherhead, Ealing, Hammersmith, Wandsworth, Hounslow, Slough, Dorking, Windsor, Brentford, Godalming, Woking and Fulham.

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City Problem Type Report Time
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomIver Internet
United KingdomLeatherhead Total Blackout
United KingdomLondon Internet
United KingdomEaling Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • krmdigitaluk Kyle Rushton McGregor (@krmdigitaluk) reported

    @bt_uk hi BT - internet down in KW17 postcode - been told it's a line issue. Any update?

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Still I’ve no landline I’m on a non existent number and I’ve still not got my number back I’ve had for 46 years. My friends think I’m dead because my mobile has no signal And my landline has been off for over 2 weeks. Digital isn’t working for me. I wish I could get my no. back.

  • Big_Merchant_ Big Merchant (@Big_Merchant_) reported

    @calumwaite @bt_uk big merchant are experiencing the same problem. 6 days have passed without internet. our team are being passed from department to department who are all saying different things. sort it out. poor customer service. Cue FAQ from BT. no further comment.

  • GlennSpencer4 Glenn Spencer ⚒ (@GlennSpencer4) reported

    Hi @virginmedia am on hols. How can I watch @btsport on a smart TV using my virgin account? Can I cast from TV go to the TV? Or connect chromebook to the TV via hdmi? I've tried but can't. Please help! Thanks.

  • caseysparrow99 Casey Sparrow (@caseysparrow99) reported

    @bt_uk is bt WiFi down ?

  • JemmaGaunt Jemma Bryson (@JemmaGaunt) reported

    @CityFibre one way to lose a customer before you even got one… cancelling a visit without telling you… think we will stick with @bt_uk at least they turn up when they say… rather pay more for a better service 🙄

  • Tweharrison William Harrison (@Tweharrison) reported

    @bt_uk Still no sign of repairs to the broken pole between Wirksworth and Idridgehay which should deliver my full fibre. Another few weeks without phone or internet!!! No one to speak to, always someone else’s problem!!!

  • smckay1058 Steven Mckay (@smckay1058) reported

    @bt_uk Do you fee 6 months is an appropriate time for a loyal BT customer to wait for broadband.

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @Amyyyyyyyyyy_ @bt_uk Hey there, I’m also having the same exact problem. Everything is fitted in correctly. Do you know why it was flashing purple?

  • emkedwardx em (@emkedwardx) reported

    @bt_uk just been told that although my road has an issue with the bt open reach, an operative cannot attend to resolve the issue until 27th august. I work from home full time and all I have been offered is compensation. Money per day is not a reason I can give to my employer for