BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 03/11/2026 19:35

March 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Southall, Slough, Wandsworth, Brentford, Camberley, Isleworth, Ealing, Sutton, Richmond, Godalming, Kingston upon Thames and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomHounslow Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlogsSeema Seema N (@BlogsSeema) reported

    Can only be @bt_uk who gives you substandard service but will still not let go of a termination charge. How many engineers callouts and bookings it has taken to sort a dropped line. My bad for making payments on time I'm too nice for my own good 👍 #btservice #customersbelike

  • sdog_1212 Sundog🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sdog_1212) reported

    @bt_uk my wifi is down what’s going on

  • lavender_layla Layla Lavender (@lavender_layla) reported

    @bt_uk We’ve already tried but you’re telling us that we have to pay to get out of the contract, even though you’re not fulfilling your end of it and actually never have. (And we do not live out in the sticks by the way.)

  • 333parkerNick Nick Parker (@333parkerNick) reported

    @bt_uk are useless. My internet always plays up in the freezing weather and the earliest an engineer can come out is 22 December. Disgusting service.

  • griffybayor Griff (@griffybayor) reported

    @bt_uk why is the connectivity so bad? Fast can’t even find the speed, and your app won’t even open?!

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    Latest update, @BT_uk Openreach now saying wont be out until 22nd Dec to repair the damaged caused by Virgin Media contractors. Absolutely appalling service, be 4 weeks without internet! Just not good enough at all 😡

  • lee_evo1 Ell Emm (@lee_evo1) reported

    @SkyUK have absolutely emptied my bank account and left me with exactly £4 odd till after new year, I guess I better get used to having no electric. Which is funny because I'll have paid for a service I can't use. @EE @bt_uk do you have any offers on? We're not staying with sky

  • ScaryHighlander John G. Burns (@ScaryHighlander) reported

    @bt_uk My landline phone has been dead for nine weeks since BT installed fibre broadband. Problem moved to TMC / Technical Management Centre? but they're not contacting me.

  • lavender_layla Layla Lavender (@lavender_layla) reported

    Omfg @bt_uk wifi is just ridiculous. Almost two years of problems now. Constantly drops out. Infuriating!!! At what point are you not fulfilling your contract??!! What am I actually paying for??!!

  • lavender_layla Layla Lavender (@lavender_layla) reported

    @bt_uk No point whatsoever Aled. We have been complaining for almost two years. We have a signal booster in every room. We’ve had several engineers out. The wifi drops out almost daily. You are simply not fulfilling your contract now. We want out.