BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 03/24/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chertsey, Hammersmith, Hounslow, Wandsworth, Sutton, Brentford, Slough, Southall, Camberley, Isleworth, Ealing, Richmond, Godalming and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Architechz ᴀʀᴄʜɪᴛᴇᴄʜᴢ ★ (@Architechz) reported

    @bt_uk / @TalkTalk you ******* suck donkey ****! No internet now until the 11th, mobile hotspot holding up strong! @virginmedia Please dont ******* over! 🤝🙏

  • PaoloPoodle Paolo Poodle (@PaoloPoodle) reported

    @newsboy23 Tried virgin and ditched them very quickly. With @bt_uk and no land line, was no problem

  • maroontune maroon tune (@maroontune) reported

    @bt_uk Hi, is there a problem with the email system your staff use? Someone was told by a number of staff members of yours (at various times), that they would be sent an email regarding a cancellation, but no email was received from your staff members?

  • a17muj Mujahid Ali (@a17muj) reported

    @skytv just wondering why as a long serving customer the price of my package has gone from £100 to £145 in 18 months. I spoke to a team member of Sky, they could get to £142 A new customer same package £117PM, @bt_uk same package £108PM You talk about loyalty….there is none!

  • xrmike Michael Tarrant (@xrmike) reported

    @bt_uk I spoke to someone from that number, As im in contract and not near the end I dont have any option to cancel (unless I pay over £400) so theres not much they can do.

  • beth_axfo Beth🦩🏳️‍🌈 (@beth_axfo) reported

    @bt_uk Bt is really starting to grind my gears. Tells us its better than any other provider yet I cannot get a simple connection in my bedroom. Dont know why we bothered switching provider tbh! Fix it BT!

  • CyrsGunner Cyrus Gunner (@CyrsGunner) reported

    @bt_uk as I suspected I've been placed on another 5 day wait list😡 Attended to by cold, uncaring service and marketing reps who didn't show an ounce of empathy. Sad indeed

  • CyrsGunner Cyrus Gunner (@CyrsGunner) reported

    Why's is @bt_uk so terrible? I bought & had the smart hub2 installed last week Friday. Since then till 2 days ago, it's been blinking orange. I called and followed up the support team (no straightforward process!) several times and they couldn't identify or fix the issue

  • MichaelHavis Michael Havis (@MichaelHavis) reported

    God, being a @bt_uk customer is such a miserable experience. They pushed an upgrade on me, then started demanding the old kit get returned to them. I sent it 17 days ago. Today they’re saying they didn’t get it and are adding £132 to next month’s bill.

  • Teabag61 Chris Athanasi (@Teabag61) reported

    @bt_uk totally incompetent. For no reason our account was cancelled today because they couldn't fix a fault. Don't believe their claims they can provide the best broadband service. They cannot provide a basic service. After 40 years with them I looking for a new provider.