BT (British Telecom) Outage Report in Byfleet, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Fulham, London, Hammersmith, Wandsworth, Camberley, Guildford, Feltham, Chertsey, Hounslow, Sutton, Brentford, Southall, Isleworth and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Holdsworth
(@Holdsworth_JP) reported
@bt_uk Please help. I’m staying somewhere with a good hotspot and have bought five days of wifi. BUT I log on and get good speeds and it disconnects after about a minute and I have to log back in. This keeps happening on both my ipad and my iphone. Thanks
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😊cas🇪🇺
(@folkypunkcas) reported
@VodafoneUK so off I go to a different network #RoamingCharges @O2 @bt_uk
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wisemensay
(@NPage10) reported
@GabyMcKay Premier sports had a lot of technical problems but they showed lots of games, I suspect BTSport won’t show anywhere near that amount
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The Mole UK
(@The_Mole_UK) reported
@The_Mole_UK @bt_uk Starting to think about getting an independent setup so not as trapped to your service. It works, but I don’t want to live in fear and I am sure you must have some good competition...
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Jody Steed
(@JodySteed) reported
@bt_uk who do I contact about rewards? Took out new broadband and was promised gift card. Keep getting texts saying don't forget reward, login and says no reward to claim? Also meant to be fibre getting 8mb speeds. Been live 5 days now what's going on? Thanks
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Gareth Morgan
(@GazzaMorgan1) reported
@bt_uk Yeah, I pay for & use call protect, it's a bit cumbersome tbh. This was a targeted scam so clearly they buying people's details & stealing money, along with the endless automated Amazon / bank scams I have gone past the point of wondering why I pay for this service / facilitation
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More chance of finding rocking horse ****...
(@dodgyscouse) reported
@bt_uk Done. Diolch yn fawr Rita. I knew we could get there eventually. It took some time. But your systems don't help...
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The Mole UK
(@The_Mole_UK) reported
@bt_uk Why do I have to continually have to log into BT to keep my emails? I constantly use them, and I pay each month for the service. It’s annoying. If I lose my emails, there is nothing preventing me from switching provider.
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More chance of finding rocking horse ****...
(@dodgyscouse) reported
@bt_uk see previous comments... the chat icon doesn't work. The phone number puts me through to a voice mail for a 3rd party claims handler. Oh well, it's the option I've tried to avoid. You only have to send an engineer out to fix the damage. Court it is then...
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Bro600
(@Robertw42802486) reported
BT billing return scam... New scam saying you've been overcharged and to see amount you've got to log in .. They are after your login details.. @bt_uk