BT (British Telecom) Outage Report in Byfleet, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Slough, Hounslow, Ealing, Guildford, Bracknell, Wandsworth, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Clare Wilkins
(@ClareMWilkins) reported
In a competitive market @bt_uk good customer service is king. This is my sixth day without telephone or broadband. My third cancelled engineer appointment - 2 no shows 1 cancelled mid time slot. Disrupted service payment does not cover wasted annual leave and work lost for two
-
🇮🇪 Tis what it aint🇮🇪
(@GTF96) reported
@NewAgeBoxingUK @btsport The Greatest Heavyweight that's ever ived Undefeated Fuey has to be PPV every time even if he fight the local binman. ITS bum utubers useless bags of #sh* it never had done any training even couldnt win a scrap anywhere on PPV that a complete disgrace .
-
Alistair Todd
(@AlistairTodd10) reported
@bt_uk @EE Go with business broadband via EE... Useless customer service! No internet two months in and problem after problem... Shambles! Go on @EE why you bothering to offer BT business broadband?
-
Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk Sometimes it seems to sleep for 5 or 25 mins then comes back... other times all devices seem to react the same as if internet speed is being throttled and all devices (inc the internet tv get glitchy & pixilated/slow/sound & picture out of sync. 3/3
-
Rab Pinball Tee
(@RobertT94025102) reported
@bt_uk Been having continuous disconnection issue's for the pas 3-4 day Paisley, PA2 area
-
Deborah Howard
(@WeebleHow) reported
@bt_uk do you have an effective complaints team - I complained about wrong billing and thought it was solved now I’ve got another bill and again complaint closed without properly being actioned. Utter useless people at BT
-
Daniel Bull
(@danieljbull8) reported
@bt_uk No. I'm a Sky customer but they're saying the actions on you to fix the cable in the street!
-
Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk No, had replacement hub abt yr ago I think. Last 3 or 4 mth seem to have lot of little glitchy mins & then it would be OK for while but the last month & bit have found restarting hub has cleared connection issues- or sometimes just soft device disconnect from hub & reconnect wifi
-
Clare Wilkins
(@ClareMWilkins) reported
On one day alone I received 7 emails. 3 helpfully telling me I needed an engineer. A waste of everyone’s time and not customer service. @bt_uk Say sorry and mean it. Turn up when you say you are going to. Want my continuing custom. Try harder. Be a whole lot better
-
Clare Wilkins
(@ClareMWilkins) reported
@bt_uk The last we heard was they would now come tomorrow morning. Not sure if I believe them There is never a reason given for them not turning up which is just plain rude. I’m not sure if it is openreaches fault or BTs but the end result is the same