BT (British Telecom) Outage Report in Byfleet, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Slough, Hounslow, Ealing, Guildford, Bracknell, Wandsworth, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Gibson 🦜
(@AndyGibsonTV) reported
Hi @BT_UK. Can you please send an engineer to fix my unstable Internet Connection it keeps dropping out every few minutes and I can't get any work done or watch anything on TV. It's getting worse, not better. @BTCare
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lee
(@leepoll71) reported
@bt_uk @OpenreachHelp Where is the engineer that was supposed to be here between 8 & 13.30? I expect them to here within the hour or you can come and remove your crap from my home. We pay an extortionate amount for your broadband.
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Susan Kirkness
(@BruachBakery) reported
@bt_uk is there an issue with broadband at postcode IV308AH
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Brian Ashmead-Siers
(@AshmeadSiers) reported
@bt_uk we’ve waited MONTHS 4 super fast broadband & FINALLY it’s been installed in our village. @WeAreOpenreach came to connect it yesterday, but couldn’t as we now need the “Flat Roof Team”?! & so now we wait AGAIN. @OpenreachHelp said you need to liaise with them?! HELP PLS 🤯
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Gallagher
(@MJPGallagher) reported
@bt_uk Yeah it keeps going orange. We've had the line checked and had engineers out. But all WiFi devices have trouble connecting. So I'm assuming it's the router
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Crazy Catipillar
(@CatipillarCrazy) reported
@bt_uk Companies like yours promoting this crap are dividing black people and white people.
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Stefan Costen
(@stefan_costen) reported
@bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure
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Deb
(@Debs6587) reported
@bt_uk 30 years ago when I moved my BT phone line was switched off in the morning and couple of hours later switched on in my new home. With all today’s technology it’s 4 weeks and counting without phone or broadband for my sister , service going backwards
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Vergixx
(@VergixxWasTaken) reported
@bt_uk hello? I was about to buy a contract for one of the offers you have on for the next 100 minutes, but then you take the site down for maintenance?? Could you have any worse timing? I'll probably miss out on this deal now.
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Frank & Salvi
(@Frankandsalvi) reported
@BTBusiness @btbusinesscare We have had no shop phone since April!We haven been contacting BT every week to resolve this and no one gets back to you!! Who can help??