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BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Byfleet, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Bracknell, Sutton, Dorking, Hounslow, Slough, Fulham, Wandsworth, Camberley, Guildford, Feltham, Chertsey, Brentford, Southall, and Isleworth.

CityProblem TypeReport Time
Hammersmith E-mail 10 hours ago
Hammersmith Internet 16 hours ago
Bracknell Wi-fi 1 day ago
Hammersmith Internet 4 days ago
Hammersmith E-mail 4 days ago
Sutton Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • RAAdams96
    RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • RobLondon
    R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • crazyaimz4
    Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • willperryTV
    Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • carlozoccali
    Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • AlsubaieSalem
    سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • RAAdams96
    RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • Kev_McLoughlin
    Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • heathercaudle
    Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • RobLondon
    R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • theremaybebugs
    Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • RadioFacilities
    Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • RAAdams96
    RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • matw69
    Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • physiorichmond
    Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeckyRichard
    Richard Lecky-Thompson (@LeckyRichard) reported

    @paullewismoney @bt_uk BT are planning to beach the OFCOM guidelines that they signed up to by not providing adequate backup in case of power cuts. 1 hour backup is not enough of you don't have mobile signal in your house. It is unclear if elderly alarm systems will work.

  • Haushinkadaz
    Shinka (@Haushinkadaz) reported

    @btbusinesscare absolute shambles I’m experiencing at the moment. Second complaint in with you since the start of the year and absolutely no progress in reinstating my line after an OpenReach mistake. Already fed back to Ofcom via a feedback form, an absolute joke so far.

  • harveyball01
    Harvey (@harveyball01) reported

    @IV_Haines @bt_uk beyond horrid

  • AnneWareham
    Anne Wareham (@AnneWareham) reported

    @mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.

  • jimb_england
    Jimmy B (@jimb_england) reported

    @bt_uk our FTTP went down today, been told there is an issue and an engineer will be out Monday. What am I meant to do in the meantime? I work from home and can't do this without Internet access.

  • callum_mcintyre
    Callum McIntyre (@callum_mcintyre) reported

    The main issue - this is certainly not stream-able. Really not sure what to do now, as 4G also isn't up to it! Really wish @bt_uk didn't suck so bad

  • taperoo2k
    taperoo2k (@taperoo2k) reported

    @paullewismoney @bt_uk Given the copper network will be switched off at some point this decade, you'll either have to switch to digital voice or have no landline telephone.

  • Essexisgreat
    Sue Taylor FRSA (@Essexisgreat) reported

    @paullewismoney @bt_uk I received a letter with the date of the switch over. It happened with no issues, the sound is clearer, but in a power cut I would have no phone. They ask you to let them know if you do not have a mobile as backup.

  • ianrohdebell
    Ian Rohde-Bell (@ianrohdebell) reported

    @bt_uk They are now left with a phone service that only works when the power is on, which is not acceptable, and is not a like for like replacement

  • randrewbuchan
    Andy (@randrewbuchan) reported

    @paullewismoney @bt_uk You have no choice, they’ve done it to me. The broadband phone line is very poor quality and I wish I could have prevented them from doing this.