BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

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The latest reports from users having issues in Byfleet come from postal codes KT14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 12/05/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Fulham, Hammersmith, West Drayton, Guildford, Wandsworth, Hounslow, Feltham, Southall, Slough, Staines, Brentford, Ealing, Woking and Iver.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • scduncan1984 Me™ (@scduncan1984) reported

    @bt_uk outage in AB21..... Any news?

  • MoseMajorMC MoseMajorMC (@MoseMajorMC) reported

    Just paid @BT_uk for my first month of broadband. So far had 2 stable days and it's broken again! The ancient infrastructure is crumbling around us. I miss dutch efficiency.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Mad1532 Mad153 (@Mad1532) reported

    @bt_uk There are many questions, but primarily, do you think extortionate cancellation fees are right? Even for a customer that is only reducing the amount of services they use from you, not outright cancelling?

  • Phillipk18Best Bob best (@Phillipk18Best) reported

    @bt_uk @xboxuk Absolute shower of shite. Lying to get the commission selling product they can not offer. Telling people it FTTP when FTTC. **** customer care with **** service

  • Lucy_Corke Lucy Corke (@Lucy_Corke) reported

    @andrewkeates @sainsburys OMG that would finish me off after the horrendous day I’ve had on the phone to @bt_uk . They must be one of the worst companies that exist in this country!

  • marie2monaco Marie Billon (@marie2monaco) reported

    @btbusinesscare We always end up in a dead end with you. Every single time. However I contact you (phone, mail, live chat, what’s app, and now Twitter) never ever can you sort th3 issue. So I still pay for a service/line/subscription cancelled 2 months ago. How is that even thinkable? OUTRAGEOUS

  • DIANERW Diane Ruth W (@DIANERW) reported

    @bt_uk @BTCare Your whole service is a complete joke. Get back to me immediately with an apology or I'll involve the Ombudsman. Out of patience with you.

  • joelindevon Joel Herron (@joelindevon) reported

    @bt_uk No chance. I’m off. I’ll be in touch with With Ofcom though. It’s a really bad dishonest service, with rude customer service to boot. Why would I stay? I’ll try and get my money back through a county court judgement.

  • 69_legless shaz legless (@69_legless) reported

    @bt_uk I’ve bt halo 1 broadband I’ve built a summerhouse and internet connection is poor will this be included in internet access all areas