BT (British Telecom) Outage Report in Byfleet, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampton, Godalming, Sutton, Hounslow, Slough, Wandsworth, Reigate, Epsom, Feltham, Chertsey, Bracknell, Lightwater, Woking and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hampton |
Internet | |
| Godalming |
Phone | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Turnbull
(@DeanTurnbull01) reported
@bt_uk Film on @BBCiPlayer just stopped half way through, network issue apparently, restarted box no joy, restarted hub no joy, had to pull the plug out of the wall which is pathetic
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John Thompson
(@JohnTho43334712) reported
@bt_uk I would not recommend anybody getting BT Fibre ! I have been a BT customer for a few years . When I was out of contract I was asked to contact BT to renew , I was told I had to have Fibre Installed, I agreed.7 months later 2 missed install dates , 2 days of lost earning
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Ross Greenall
(@ross_greenall) reported
@bt_uk How do I lodge a formal complaint about the service I receive? No internet at all today, apparently there's "planned work in my area". Would've been nice to be informed in advance, and the ETA on being fixed isn't until tomorrow evening?! WFH tomorrow will be interesting
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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happycarrott0
(@happycarrott0) reported
@bt_uk what is happening with the broadband? Since Christmas we’ve been losing connection we pay for a service that we can not enjoy, a service that is not cheap either! I have reset my router etc this has not helped is there an issue with your service?
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Crescy Isaac
(@crescyisaac) reported
@bt_uk will I get a discount to cover the poor level of broadband service since Christmas Day?
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Billy Husky
(@huskybill2611) reported
@Sillytees @bt_uk Absolutely dreadful. They should have a strategy to assist with households requiring extra help. They’re not repairing the bloody Hubble telescope here. I bet @ageukcampaigns are interested in such a letdown
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Dean Turnbull
(@DeanTurnbull01) reported
@BTCare can I escape out of my contract for breach of contract on your part as there is far too many issues? Half way through a film with the kids this time, normally just as I’m about to watch a football match on @btsport
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Laura
(@MissLozTaylor) reported
@bt_uk since we’ve had fibre installed we can’t watch anything on tv the connection is so bad. Why is it doing this when it’s supposed to be the fastest. We had no problems with it before we had fibre installed 😡
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Shane Ali
(@ShaneA2021) reported
@bt_uk I have had issues for months and out of contract and you seem to think it’s ok to charge customers extra money to leave even though the issues have been your fault