BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 02/18/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Hounslow, Woking, Banstead, Wandsworth, Guildford, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming, Hampton, Sutton and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lauramannion88 Laura Thomas (@lauramannion88) reported

    @bt_uk I cannot log in at the moment to find it. It is saying 502 bad gateway. I will dm it later when it works. Thanks

  • _Craig_M_ Craig (@_Craig_M_) reported

    @bt_uk I’ve been trying to contact product support for over a week, the product support number provided by @Argos_Online just rings and rings, I have a faulty whole home disc that is under warranty that I need swapping, can you help?

  • alexiabbbbrown Alex Brown (@alexiabbbbrown) reported

    @bt_uk Yes I have a complaint number which has been open for 6 weeks but that’s not helping me. Surely the request for the update to the address can be escalated?

  • NickYegbos Nick (@NickYegbos) reported

    @bt_uk BT Broadband your service is a disgrace. Lost all wifi in E1 today and have been told will be down for 5 days!! I work from home and rely on wifi. I get paid by the day. Tried 4G: can't work. Absolute disgrace. U breach ur contractual SLAs in E1 regularly. I'm outraged!!

  • nannawinkles Carol Wilkie 💙😷 (@nannawinkles) reported

    How do I contact @Ofcom by email? I want to copy you in on an email complaint re @WeAreOpenreach and @bt_uk

  • mxtthewpxrker The Memedalorian (@mxtthewpxrker) reported

    @bt_uk I’m having some serious connection issues in my property, I’m on a fibre connection with a current average speed of 3 mbps (lows of 500kbps) which is obviously not Fibre, can you help?

  • SophieGorner Sophie Gorner (@SophieGorner) reported

    @btsportufc why can't you just make BTSport Box Office available on Xbox or PS? For alot of people, it's the only way to watch PPV on BT Sport. You have the normal app on there! This is why people illegally stream, the TV casting doesn't work on all Tvs or it's like watching 1fps

  • jbhoo john barnes (@jbhoo) reported

    @bt_uk They say it needs more civil work despite the new fibre cable being laid 18months ago and the duct being dug through my property 2 weeks ago. So many of my neighbors have it so the cable is live. But why cancel my sky contract when my new cable isn’t fitted?

  • justinhart113 Justin (@justinhart113) reported

    @Ofcom Hi all, Question regarding a contract with @bt_uk , Am I able to exit without penalty in the event BT has constantly provided poor and unsatisfactory customer service, been irresponsible for issues, had one for over a month now and they still have failed to act.

  • lauramannion88 Laura Thomas (@lauramannion88) reported

    @bt_uk A router was never sent before fibre was installed straight to the house. Sent next day delivery apparently on Tuesday after we complained but still no sign! It’s been nothing but problems since we placed the order. Very frustrating