BT (British Telecom) Outage Report in Byfleet, Surrey, England
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The latest reports from users having issues in Byfleet come from postal codes KT14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, West Drayton, Guildford, Wandsworth, Hounslow, Feltham, Southall, Slough, Staines, Brentford, Ealing, Woking, Iver and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| West Drayton |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Hall
(@hellzbellz84) reported
@bt_uk your internet is a sham. Drop in service throughout Christmas and today, we can’t even watch a film without it buffering. Consider we pay £40 a month to you, I think a response would be nice. Husband working from home also and it’s affecting him also
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✨Anxiety girl!✨
(@AnxietyBlob) reported
@bt_uk is there a problem In the KA8 area for the internet?? Wifi down and home phone?
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Sons of Speed 🏴
(@redballoons97) reported
@bt_uk Perhaps read the post again? It says I placed order but the account is in their name. A degree of common sense could be applied? That isn't even the main issue and that is that your call centre have been advised three times that the external work has been completed
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Sons of Speed 🏴
(@redballoons97) reported
I can now add @bt_uk to the list of companies with appalling customer service. Trying to sort out my elderly parents fibre broadband in their remote farm in Wales, from my base in Ireland. I placed the order on their behalf but their call staff won't talk to them because order...
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Child Victim of the CofE
(@ChildCofe) reported
@btbusinesscare @BirkenheadBish Vicky is trying to get the problem with the internet connection sorted out. Chris has been onto it too and Allan and Sean. They have been working on it all day. I got a bit confused with the man with the apron in the beauty parlour. Apparently, that's a BT office.
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Rosanne BN
(@rosanneb_n) reported
@bt_uk Theres no excuse for cancelling appointments 3 times and lying about informing customer. We hear nothing and the problem remains. I will send you a dm - I’m massively unimpressed with the way this has been handled…
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Rosanne BN
(@rosanneb_n) reported
@bt_uk And i imagine it doesn’t help get the fault fixed if the engineers don’t turn up to fix it… three times….
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James
(@BratislavaBrit) reported
@btsport @bt I am leaving as a customer. You want your modem sent back. You fail to send me a return bag in 2 months despite 3 requests. Now you charge me for not returning?
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Andrew Scott
(@AScottCoach) reported
@btbusinesscare just connected new smart hub 2 and got a solid orange light. Referred to help text no which says business customers can’t use it… so what do I have to do now?
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✨Anxiety girl!✨
(@AnxietyBlob) reported
@bt_uk Hi, checked the link and it says no issues. Txt the number and it says there is an issue. So which is it? Is it just my house or the whole area?