BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

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The latest reports from users having issues in Byfleet come from postal codes KT14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 12/10/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Slough, Walton-on-Thames, Teddington, Hammersmith, Southall, Hounslow, Banstead, Woking, Fulham, West Drayton, Guildford, Wandsworth and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling E-mail
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KayleighBower14 Kayleigh Bowers (@KayleighBower14) reported

    @bt_uk so despite a 45 min phone conversation LAST WEEK to confirm details, you have decided to disconnect my Internet the week BEFORE I move house.. yet have the reconnection date for the day I do move, NEXT week. Now told it can't be reconnected until we move.. AWFUL COMPANY.

  • GerryinAberdeen Gerry 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🆎️🔴⚪⭐⭐ (@GerryinAberdeen) reported

    @Lawlor1John @bt_uk I was a BT customer until earlier this year. I now have full fibre broadband with @ConvergedComms for less than I was with BT. Infinitely faster than BT and I've kept my landline number for nearly £5 a month less.

  • Johnsuffol john suffok charter (@Johnsuffol) reported

    @bt_uk hi i have reported 2 damaged phone boxes via customer services and received no response ..Who do i contact about this please

  • karl_simpson68 Karl simpson (@karl_simpson68) reported

    @bt_uk Hi,I'm an ee broadband customer & I need a new line fitting in my house as the WiFi and landline are both terrible do I book an engineer through them or you ?

  • JakeWatkins89 Jacob Watkins (@JakeWatkins89) reported

    @bt_uk a month on and still no service - why is it impossible to buy something from you? Cancelled orders, broken promises, wasted days waiting for engineers… and still no broadband. It’s impossible to work like this!

  • harrisimo666 gman666 (@harrisimo666) reported

    @bt_uk @ZahRooskie @TheRunningManZ yeah maybe sort out a fix for the guy that has the problem not randomly ask to fix something for someone that doesn't have a problem, #useless

  • ReeceHughes Reece Hughes (@ReeceHughes) reported

    @WorkTheSpace @bt_uk i know this sucks for you but getting these updates may be my favorite thing on twitter at the moment

  • Boastyboy Mark Boast (@Boastyboy) reported

    @WorkTheSpace Jack I work in insurance, if you have legal expenses you can maybe look to claim for lost revenue, this is ****. I had the same issue but we live in the country @bt_uk were terrible and no help at all! Hope it can be sorted ASAP

  • andyb8600 andy berns (@andyb8600) reported

    @bt_uk have a problem with my broadband. The nightmare begins. My day is over. Having to deal with BT customer care. What an absolute shambles. I hate your company with an unrivalled passion.#bt #wifi #broadband

  • FloopyDoopy10 Captain Cat (@FloopyDoopy10) reported

    @PeterStefanovi2 @bt_uk are you mad? If your staff need food, they are not being paid enough. You can dress it up as a community pantry like some free cafeteria, but unless you're employing babies, that's not really true either. Sort your **** out!