BT (British Telecom) Outage Report in Byfleet, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Byfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Sutton, Dorking, Hounslow, Slough, Fulham, Wandsworth, Camberley, Guildford, Feltham, Chertsey, Brentford, Southall and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
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BT (British Telecom) Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Hogg
(@DavidHogg14) reported
Been a customer for years but @bt_uk are really messing me about & failing to provide a level of service matched with what they charge. Totally screwed up a house move contract & almost 4 weeks since moving, still not got all service or orders in place. Stressful & unacceptable👎
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Katie Parobek
(@KatieP_82) reported
@btbusinesscare Considering the extortionate monthly bills we pay for guaranteed service without disruption, I have to say that this is simply not acceptable. We are still waiting to hear about a discount that can be applied following last year’s issue which was hugely costly for our business
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Morwenna Slade
(@MorwennaSlade) reported
@bt_uk Yes I would like my WiFi working after 5 days of nothing since changing to full fiber. We had a engineer book in today that had be mysteriously cancelled without informing us. Now can't even book in an engineers appointment. Even my complaint wasn't actually raised.
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Becky Shaw
(@BeckyShaw10) reported
@bt_uk £270 to close my broadband contract early. That’s one loyal customer you’ve just lost….
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connor scanlon
(@connor_scanlon) reported
@btsport @btsportfootball please, pretty please, never ever let Lucy ward commentate on a football match ever again please.
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kelly Dawkins
(@ditzyk) reported
@bt_uk I’ve had an engineer out several times, the same one 3 times. & he said it’s external but open reach either don’t get in contact or just cancel. The hub goes orange, pink & blue. Or sometimes skips the pink
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GideonPope
(@gideon_pope) reported
@bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.
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JL4d
(@JackTh314d) reported
@HUL5TON @btsport My thoughts too. I can help but ask why? Why do they feel they NEED to have a woman commentating on a mens game. She's so monotone, absolutely no joy in her voice...he's not much better either tbh.
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Lisa Phin
(@LisaPhin) reported
@BTBusiness @btbusinesscare I have phones down at 2 sites. Been waiting an hour to have my call answered because the fault can't be dealt with online. Please help, we need our business phones working!
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Captain Rat
(@captainrat) reported
@dunnsbakery @btbusinesscare I gave up after 2 hours. Pretty poor they cannot even update there service status which says no know issues!