BT (British Telecom)

BT (British Telecom) Outage Report in Byfleet, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Byfleet, Surrey, England 12/25/2025 04:00

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Byfleet, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Brentford, Hammersmith, London, Sutton, Slough, Feltham, Wandsworth, Dorking, Walton-on-Thames, Godalming, Chertsey, Kingston upon Thames, Ealing and Teddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomHounslow Internet
United KingdomBrentford Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shieldsbrief David Forrester (@shieldsbrief) reported

    @EpluribusSteve @BBLofficial @LondonLions Hmm. Im sorry but that's on him. There is coverage on sky (alongside the NBA), all games on YouTube, Lions on btsport. I could understand if it didn't interest him but a two word google search isn't too hard nowadays even if it never appeared on your insta, Facebook algorithm

  • BexBitchDrummer Bex 👩‍🚀 (@BexBitchDrummer) reported

    @Studonnyblade @bt_uk Apparently it’s an issue at the interchange

  • HartshornSamuel Samuel Hartshorn (@HartshornSamuel) reported

    @bt_uk is there problems with the the Wi-Fi? Mine just keeps restarting.

  • TheCocoAnarchy Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, Scotland

    Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.

  • melgarden22 melgarden (@melgarden22) reported

    @bt_uk having a problem with noise on my landline. It goes away if I disconnect the router

  • lavender_layla Layla Lavender (@lavender_layla) reported

    @bt_uk No point whatsoever Aled. We have been complaining for almost two years. We have a signal booster in every room. We’ve had several engineers out. The wifi drops out almost daily. You are simply not fulfilling your contract now. We want out.

  • ScaryHighlander John G. Burns (@ScaryHighlander) reported

    @bt_uk My landline phone has been dead for nine weeks since BT installed fibre broadband. Problem moved to TMC / Technical Management Centre? but they're not contacting me.

  • danmm27 Dan Grott (@danmm27) reported

    @bt_uk @EE I’ve made an order for the new unbreakable broadband I was wondering before my BT broadband is activated can I use the EE backup network as my temporary Wi-Fi until my activation date?

  • jobywanuk Joanne Walker (@jobywanuk) reported

    @bt_uk I have a flashing pink light on my router. I have checked all things plugged in and rebooted but it’s still showing pink. There does not seem to be any known issues in the area. Any ideas? Thanks

  • Studonnyblade S (@Studonnyblade) reported

    @bt_uk had no Internet in Doncaster all day DN5 what is the issue please