BT (British Telecom) outages and service status in Pentre, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pentre, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 10, 10:51 AM GMT+1.
- Internet (50%)
- Wi-fi (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pentre, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Tonypandy, Hengoed, Bridgend, Pontypridd, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Wi-fi | 3 days ago |
|
Tonypandy
|
Internet | 9 days ago |
|
Caerphilly
|
Internet | 12 days ago |
|
Tonypandy
|
Wi-fi | 25 days ago |
|
Caerphilly
|
Phone | 1 month ago |
|
Hengoed
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Kieran (@kiebenson) reported from Glyn-neath, Wales@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Daniel rees (@Racingdanny8) reported from Cwmafan, WalesMy Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Sarah Bell (@danygraig70) reported from Porthcawl, Wales@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yorkie Paul (@Yorkiebloke) reported@bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years
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Luanne Woodward (@Lu_Woo79) reported@bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤
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TechbooUK 🔥 (@techboouk) reportedSorry to my followers, I'm in the process of finding another service provider. I'm in the process of getting rid of my @bt_uk subscription. Thankfully most of my gaming accounts are now moved from my @bt_uk email address. Will update more soon!
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedHuge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.
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carito brigante (@teddypomp) reported@btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is
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euanT (@euanT5) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.
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Carl Meah (@MeahCarl) reported@bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.
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Large Vodka (@mizmuggle) reported@bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.