BT (British Telecom) outages and service status in Pentre, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pentre, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (80%)
- Internet (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pentre, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Aberdare, Bridgend, Treharris, and Caerphilly.
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Sarah Bell (@danygraig70) reported from Porthcawl, Wales@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Hilary Hendy🏴 (@hilaryhendy) reported from Aberdare, WalesReally great service from @bt_uk today. Don't want to tweet only when it's negative.
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Daniel rees (@Racingdanny8) reported from Cwmafan, WalesMy Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?
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DBD (@DBDclothing) reported@bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with
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pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
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Richard Latto (@RichardLatto) reported@bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?
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john littler (@jonboy_103) reported@BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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Berni (@BikerBerni) reported@bt_uk Yet again BT email not working.
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TINA MOORE (@Sassytrip88) reported@bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.