BT (British Telecom)

BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pentre come from postal codes CF41.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pentre, Rhondda Cynon Taf, Wales 12/13/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Cardiff, Pontyclun, Caerphilly, Pentre, Tonypandy, Aberdare, Bridgend, Pontypridd, Porth, Hengoed, Treorchy and Bargoed.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomPontyclun Internet
United KingdomCaerphilly E-mail
United KingdomPentre Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @bt_uk Fault reported on the 27/09 and still not resolved despite several calls to you all lasting over an hour. I also have a complaint raised & no one is helping. VOL013-717609536212 is the complaint & VOL055-429110645639 is the fault

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk nope. never have.

  • MikeTaylor Mike Tⓐylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇪🇺 (@MikeTaylor) reported

    @bt_uk No way I can find on the @bt_uk website to tell them the hub lacks the phone socket. Only option given me is to ... you can see this coming ... PHONE them. On my phone. Which doesn't work. Why can't I just email them? Or file a ticket with a web form?

  • mary_rarehare Mary Rarehare🦆🐈🌈Smokey (@mary_rarehare) reported

    @bt_uk have no tv wifi this pm on Wirral. Tv drop out or very slow seems to be a regular problem ?.

  • robwilkinsonPMO Rob Wilkinson (@robwilkinsonPMO) reported

    @VeljkoPopovic87 @ManUnitedZone_ @btsport Agreed. For a while now I have believed that Bruno is part of the problem not the solution. Bruno is not at the same level as Eriksen. Was screaming at the TV last night for him to let Eriksen take the free kicks near goal!!

  • akinpelu_dauda idowu dauda akinpelu (@akinpelu_dauda) reported

    @ManUnitedZone_ @btsport Is not a bad idea to let Erikson play the role of Bruno while both casemiro and mctominy pair in the midfield .

  • MyHeadHurts3 Customer (@MyHeadHurts3) reported

    Hi @btsport, I am trying to get in touch to ask about your MLB postseason coverage before signing up, but it seems impossible to find a help chat or phone number on your website. Any help please?

  • jamclarkey James (@jamclarkey) reported

    @PSAutoparts1 @bt_uk You'll need to raise and get your provider to escalate the issue with Openreach. @bt_uk is just a communication provider such as Sky and TalkTalk and do not maintain the lines. Lines are maintained by Openreach but it needs to be your provider that speaks to them.

  • TheTimMonroe Tim Monroe (@TheTimMonroe) reported

    …ur sorry & that @bt_uk strives for excellence in customer service?! We’re owed for every day we’re down, which I was assured wld b credited to my a/c. I don’t trust a word. Your customer service agents can’t transfer me to a manager, like even the smallest business? #shameonbt

  • Heywrld99 H3YWRLD (@Heywrld99) reported

    @ManUnitedZone_ @btsport 3-4-3 won’t be so bad for man united Malacia, varane, martinez Dalot and Shaw wb, casemiro fred in the midfield then rashford martial antony