BT (British Telecom) outages and service status in Pentre, Wales

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pentre, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Pontypridd, Caerphilly, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, and Pontyclun.

City	Problem Type	Report Time
Treharris	Internet	18 hours ago
Pontypridd	Wi-fi	2 days ago
Caerphilly	Internet	3 days ago
Ystrad Mynach	Internet	5 days ago
Treharris	Wi-fi	7 days ago
Mountain Ash	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

• 
  Ondine (@ondineb) reported 4 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  owen gerrard (@owen485) reported 8 minutes ago from Bridgend, Wales

  @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

• 
  Ondine (@ondineb) reported 9 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported 12 minutes ago from Blaengarw, Wales

  @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

• 
  Gerald J Davies (@GerJDav) reported 13 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Dafydd Lewis (@dafyddlewis82) reported 15 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  sharon simpson (@sharonSSN) reported 24 minutes ago from Porthcawl, Wales

  @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

• 
  owen gerrard (@owen485) reported 26 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 29 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Daniel rees (@Racingdanny8) reported 31 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  owen gerrard (@owen485) reported 31 minutes ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

• 
  Not The Singer (@agarethgates) reported 33 minutes ago from Porthcawl, Wales

  @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

• 
  Owen Howe (@Owsh94) reported 34 minutes ago from Coity, Wales

  6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

• 
  Rob S Photography (@photographyrsp) reported 39 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  Don Maidment (@DonKiano) reported 47 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  owen gerrard (@owen485) reported 51 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

• 
  Rich M (@Smilers_Coffee) reported 51 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Steveo Davies (@STEVEOLUCKY7) reported 51 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 52 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Kieran (@kiebenson) reported 55 minutes ago from Glyn-neath, Wales

  @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bukhtiar shah (@imbukhtiar) reported 4 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  AlecH (@Alec0475) reported 8 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  Dwain Driver (@TrainDriver1982) reported 9 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  David Banner (@DavidB25778) reported 10 minutes ago

  @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.

• 
  moz💤 (@tinnie31) reported 10 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 11 minutes ago

  @AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix

• 
  AM (@itsmeitsmeandy) reported 15 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Rachel (@rachelleese84) reported 17 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 18 minutes ago

  @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

• 
  bryony (@bryonycdc) reported 20 minutes ago

  @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband