BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (12%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Cardiff, Treharris, Bridgend, Porth, Pontypridd, Tonypandy, Pontyclun, Mountain Ash, Tredegar, Bargoed, Caerphilly, Ferndale, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
-
Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
-
Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
-
Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
-
Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Wayne Rudge
(@HandWcomputers) reported
@bt_uk Disgrace An elderly disabled woman who lives on her own and you tell her it may take 4 days to fix her external phone/broadband issue #PoorCustomerService #ShameOnBT
-
Sam
(@litildevil) reported
@bt_uk Will give them a try thank you, but after the call yesterday I started shopping around and have been a real eye opener. I’m quite a local customer and not worried about a few pounds here or there. But when you see things are cheaper for new customers it’s disappointing
-
nonsuchtony
(@cosmogramma22) reported
@BTCare @bt_uk moved house on 26th November, simple house mover arrangement. Connection promised that day, almost two weeks later you have twice been to my old address to fix a fault yet still failed to actually visit the address you sent the router to where the fault is. Fed Up!
-
Stuart
(@Stuart55523768) reported
@bt_uk I have and I am unfortunately still awaiting a reply. This was ordered almost a week ago and confirmed. I have been a loyal BT customer for +10 years, the order was made within 2 minutes of going live. The presented message is really badly worded.
-
Josh Shepherd
(@joshshepo) reported
@btshopuk @bt_uk i need help with my order how can i contact you?
-
Andrew Brace
(@theandybrace) reported
@BTCare I want to cancel my BT Sport without having to use telephone.
-
Giovanni Lo Coco
(@CocoritoPa) reported
I still don't know why I try with @virginmedia. Signed a contract to get an engineer appointment for the 12/14th December moved to January 2021! Speaking with customer service for half an hour before hanging up out of the blue. How can I cancel my service and move to @bt_uk?
-
Kyle Douglas Riley
(@KyleRiley23) reported
@bt_uk Sorry, should be clear that I am a BT Mobile customer not Broadband. Will DM you now
-
Stuart
(@Stuart55523768) reported
@oliviiasims @bt_uk My order shows the same, I have been trying to clarify what it means as well, because their message is not clear. I'll will no longer remain with BT if they chose to cancel it. Had chances to get it elsewhere during this waiting game.
-
Michael Cranston
(@Michaelcranston) reported
@bt_uk Whilst I really appreciate the response (and will do this) the issue that is always reported is the length from BT box, meanwhile we are 200 yards away from new and unused fibre that was installed as part of T in the Park!