BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Treharris, Hengoed, Caerphilly, Bridgend, Tonypandy, Pontypridd, Porth, Aberdare, Treorchy, Pontyclun, Bargoed, Mountain Ash, Tredegar and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mummabstylish
(@mummabstylish) reported
@bt_uk I’m still waiting for someone to call back re my new plan. It’s been a couple of months now! Can someone help me please?
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Kenny
(@KennyPowers2008) reported
@bt_uk Stop talking bollocks you cannot provide a stable service, in all the years I’ve used you I’ve had nothing but trouble.
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Suzanne Letting
(@SpectrumRecruit) reported
@btbusinesscare I’m afraid the local business team are supposed to be dealing with this so what point is there involving yet another department only to start another merry-go-round. As I replied - The business billing team don’t answer calls, don’t resolve the issues no one takes responsibility
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Adam
(@AdamPrtn) reported
Switching back to @EE from @bt_uk Mobile, and surprise surprise. BT refusing to transfer my number. I am ******* sick of this, been fighting to get this done since 11am. EE understand and want to help, BT couldn't give a flying ****.
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Debs the explorer 💙
(@DebChall) reported
@bt_uk whilst the broadband was down earlier, I tried to listen to a recorded message on who to ring via mobile. But the number was read out way too fast and I could not hear it. I am partially deaf and found it impossible to understand. Plus slow down reading numbers down. #deaf
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Dave Merritt
(@dave_merritt) reported
@bt_uk This is amazing @bt_uk Just had an email telling me it now won't be until FEBRUARY 28TH that the broadband will be installed. That will be 116 days since the initial order. Incredible "service".
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Linzi (Midnights era) 🌌🌙
(@LinziMidnights) reported
I can't believe this... After I got in touch with @bt_uk to come out and fix my Internet, it's all of a sudden working again!! BT - can you give me a number to call to cancel the engineer next Monday as I only have the number for the text service bot?
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Bogglebo
(@Bogglebo11) reported
@bt_uk I've been a BT customer since 20th December. My land line phone hasn't been activated and neither has my BT email. I don't have a mobile phone or access to one. I've spent days trying to find a way of contacting BT to tell them this and have failed. There is no way!? Help please?
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Matt
(@notmr_matt_gray) reported
@bt_uk internet down in BN12 4 any idea what the fault is and when it'll be fixed?
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Wilting 🇺🇦
(@qprs_fault) reported
@bt_uk Hi BT Group. Can you direct me to someone who can help me with regarding an issue with a disused BT callbox. The link on your website goes nowhere. Thanks