BT (British Telecom)

BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pentre, Rhondda Cynon Taf, Wales 02/08/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Mountain Ash, Pontyclun, Pontypridd, Ferndale, Cardiff, Treharris, Caerphilly, Porth, Bridgend, Tonypandy, Aberdare and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomBargoed Internet
United KingdomMountain Ash Internet
United KingdomPontyclun Internet
United KingdomPontyclun Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NineIsGod_ NineisGod (@NineIsGod_) reported

    @chris_giles_ @bt_uk You do know those speeds are terrible right?

  • natalie_ihw Natalie 🕸 (@natalie_ihw) reported

    @bt_uk Thank you, can see theres now a known problem listed on the website for our area, is it still worth texting or not necessary?

  • TheScampDachs Bobble&ScamparellaDachies (@TheScampDachs) reported

    @bt_uk No my call back never came, but this is what I expected to happen and I am already looking at where I can take my custom, which was tv, including sport, broadband, phone oh & 2 mobiles. Ross from loyalty services, plus 2 staff on your chat, are what lost you a customer of years!

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    Shocking customer service from @BTGroup @bt_uk. They won't fix my broadband unless I cancel an online lecture to fit around their schedule. Asked to speak to a manager, 4 hours later, nothing. Looks like I'll have to switch. Any recommendations #AcademicTwitter @AcademicChatter ?

  • notheryn Marta (@notheryn) reported

    @bt_uk horrible customer service I recently experienced... Requested acc to be merged, BT agent mistakenly upgraded my bb for 2x more expensive one, then they downgraded it for much worse than what I originally had. Was promised a call at 13:30 today - of course it never happened

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    @bt_uk I'm done engaging now. I'll be cancelling. Your company seems to feel that it's OK to charge someone for a service they are not receiving and insist that they fit around your schedule. This is not customer service

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    @bt_uk The problem is I can't have my Internet off on that date as I stated in my previous tweet because I am teaching online. I feel like I'm banging my head against a brick wall here. Nobody is listening to what I'm actually saying

  • ALSxKNK Urgoros (@ALSxKNK) reported

    @bt_uk you are useless @ThreeUK you are useless. Is there not a broadband or mobile data supplier in the south that doesn't go to **** at the sight of rain or snow?! 18gb min download? Bullshit. Guaranteed 4G? Bullshit

  • adarcymraeg KatieW (@adarcymraeg) reported

    @mcashmanCBE @bt_uk Since when did LGB have the T in it in the 80s? It's never been part of LGB and shouldn't be now.The truth matters not your revisionist version of history. Disgusting man.

  • nickifyi nicki (@nickifyi) reported

    I think @bt_uk's customer service makes up for their dreadfully slow broadband speeds.