BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Caerphilly, Hengoed, Tonypandy, Pontypridd, Porth, Treharris, Aberdare, Treorchy, Pontyclun, Bargoed, Mountain Ash, Tredegar and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Bridgend |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Russell
(@sunflowerninja) reported
Hello @bt_uk, I work from home and have woken up to no broadband today. Is there an issue in my area (M16 8HS)? If so, when is it likely to be fixed as I can’t do much without it. I’m trying to restart and use your app to check broadband status and nothing is working. HELP!
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AnotherEmptyVoice
(@EdwardsBig) reported
Hey @bt_uk what's with leaving an 88 year old without landline access for a full week. Hospitals, doctor's, pharmacy, community nurses, all unable to contact him, and him not being able to make even an emergency 999 call?
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Memory man
(@Memorym94416213) reported
@Nigel_Willis_ @HollowPoiint @bt_uk Wish SKY would upgrade my area 60 down 12 up 😩😩😩😩
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John McCarthy (⚒Irish Hammers⚒)
(@hammerdad) reported
@btsport you can piss off nobody needs to see that crap you are airing at the moment!
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Larney.sol
(@larney_sol) reported
@notEezzy @bt_uk Well, I guess Elon is worth the cash as long as he delivers the services. Even Airtel manages to put out 5-10mbps on bad days.
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Penelope Crawford
(@PenelopeCroft1) reported
@kethaniel @bt_uk This is happening to me today too. See they put up a notice about giving free texts, data and calls for Turkey and Syria... Great, however doesn't get my bills paid relying on you @bt_uk .. Worst service today ever in 22 years.. disgusted can't even run speed tests.
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evie⁷🧸
(@moonysdarling) reported
@bt_uk **** you for refusing to take me and my mum’s address of my abusive ex stepdad’s account ur ******* disgusting
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AnotherEmptyVoice
(@EdwardsBig) reported
@bt_uk It's the telephone service through digital voice, broadband is fine.
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It’s Me Scuba Man
(@Me_Scuba_Steve) reported
I hope the irony of @bt_uk sending me a weblink to access a “handy ebook” to fix my broadband is not lost on them. Thank **** the kettle doesn’t require Wi-Fi to work - I bet I’ll be able to make a cuppa before the ebook has downloaded. #FirstWorldProblems
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WEB MAN
(@manweb_man) reported
@notEezzy @bt_uk Not Fair 👀it's too slow