BT (British Telecom)

BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pentre, Rhondda Cynon Taf, Wales 03/25/2026 05:50

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Treharris and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomAberdare Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @sherbsvilletv @andyb7274 @bt_uk Sis you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix

  • beanvintageuk beanvintage (@beanvintageuk) reported

    @bt_uk @MoneyTelegraph Hi I've been waiting for a reward card (which was issued due to an awful customer experience when attempting to join BT) since 25th June. Despite contacting BT and Purecard numerous times, both parties are claiming to have no details.

  • s4ddique Sid (@s4ddique) reported

    @bt_uk Said bye to BT after 15 years of service. Speeds inconsistent, disconnections, and failed engineer visits. And they are not the cheapest but the service has been extremely poor. 👋🏼👋🏼👋🏼

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @sherbsvilletv @andyb7274 @bt_uk Did you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @OpenreachHelp Hi Paul, anything to reply? Do you want my postcode or anything to look into the matter further to help? @bt_uk

  • aliballetbee Alison Aitken (@aliballetbee) reported

    @bt_uk my grandmas phone and internet is not working. Said can take 48 hours for a time to fix the problem. Can this be escalated as she’s a vulnerable person ? She needs the connection incase anything happens to her as she lives alone

  • MartinDolce Martin Dolce (@MartinDolce) reported

    Hi @bt_uk, I've just switched my families mobiles to BT seamlessly, but am a little disappointed to learn that there's no visual voicemail available yet? This isn't exactly new technology, and is available on the EE network, so when will this be introduced?

  • ChrisLeeTM ChrisLee™ (@ChrisLeeTM) reported

    Any idea how long our internet will be down, Bodmin Cornwall! @bt_uk We expect the usual disconnect each evening but it’s normally later than this!

  • JohnShort70 Bugs Bunny Esq. (@JohnShort70) reported

    @Mark_Whitelegge Going to go app. 7 day free trial through Amazon Prime, different email, and cancel this time. Eurosport not available via BTSport as add-on.