BT (British Telecom) outages and service status in Pentre, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Pentre, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Treharris, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 2 days ago |
|
Pontypridd
|
Wi-fi | 9 days ago |
|
Caerphilly
|
Internet | 10 days ago |
|
Caerphilly
|
Internet | 11 days ago |
|
Pontypridd
|
Internet | 14 days ago |
|
Caerphilly
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hambone Fakenamington (@CenturyAvocado) reported@JaneSAnderson15 @bt_uk When the copper phone line network gets turned off in a few years the older black box can be removed \o/. Nice full fibre you've got there in the new black box. I know which I'd prefer.
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Sir Groucho of Gammonham 🍺🏇🏼🏴⚽️🥊 (@pistoften) reported@FogartyFoggy @bt_uk They won’t be interested in the real problems! Just the deranged woke crap!!!
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St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported@michael91510009 @BTCare We have slow fibre c31 9 new houses got their own superfast c900 box and then BT/openreach hooked up a further 10 or so houses I saw them pushing the cable in one Sunday on the way home from the pub, right past the box we're all connected to. So ******* annoying 😠😤😡
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TWICGaming (@GamingTwic) reported@agentbizzle The internet in the UK being **** is going to slow this down somewhat .. maybe @Microsoft can have a word with @bt_uk and ask them what they did with that 3b they was given to upgrade the UK to fibre? Cos it's been nearly a decade and it's not happened ..
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Jamie (@ll_jamie88) reported@bt_uk @OpenreachHelp don’t offer fiber in my area (houses been here for at least 20 years) shocking in today’s day and age ether slow internet with them or unreliable fiber from virgin unimpressed that they not even looking in my area #fibershouldbeforall
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Aaron (@Aaron_Ram95) reported@jaksxoxo @bt_uk @OpenreachHelp At this point they should just provide me with the equipment and i’ll do it my damn self 😒😒
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Jamie (@ll_jamie88) reportedIs shocking that @bt_uk don’t offer fiber in my area so means ether slow internet or stuck with virgin who’s service is shocking
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Paul Robinson (@paul_robo2504) reported@bt_uk Does hating your customer service ethics count? You've much to learn about customer retention still...
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reportedDoes anyone know what to do when a utility company is causing so much distress to an individual and their mistakes are causing independence to break down. I am at my wits end with @bt_uk it’s verging on abuse. I just can’t cope with it.
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Alan Tugwell (@thetugster62) reportedTrying to activate the free Brit Box with @bt_uk back and forth on live chat, 4 different people on the phone, on hold for 20 minutes and then they hang up! Disgusting service for something that was advertised as free when signing up!