BT (British Telecom) outages and service status in Pentre, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pentre, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (57%)
- Internet (43%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pentre, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Aberdare, Bridgend, Treharris, Caerphilly, Pontypridd, and Ystrad Mynach.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
14 days ago | |
|
Aberdare
|
14 days ago | |
|
Bridgend
|
16 days ago | |
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Bridgend
|
16 days ago | |
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Treharris
|
Internet | 17 days ago |
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Bridgend
|
Internet | 24 days ago |
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Sarah Bell (@danygraig70) reported from Porthcawl, Wales@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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🏴 Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Paul Williams (@DonPauleone1987) reported@bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Jake (@jakehumphrys) reported@Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed
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JamesWebb (@WebbyJamesHere) reported@bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨
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Alan Reeve (@AlanReeve2) reported@bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk Customer without a working phone line due to the upgrade to digital voice!