BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pontypridd, Cardiff, Caerphilly, Ferndale, Bargoed, Maesteg, Pontyclun, Treharris, Tredegar, Mountain Ash, Porth and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Bridgend |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wes Davis
(@wesdavisfilms) reported
@bt_uk im an existing customer and have been offered sport at £1/month for 3 months if i renew my tv package. If i accept this, am i still free to drop sport at any point and revert back to entertainment? Or would i have to keep sport for 24 month?
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Kev Laz
(@lazza_10) reported
@bt_uk Are there broadband issues in the Ashby De La Zouch are of Leicestershire? Ping is over 1000 ms download speed is 0.16Mbps upload speed 0.65Mbps. Can you have a look pls. Had same issue 2 weeks ago, then returned to normal after 36 hours!
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Richard Simmons
(@SimmoRichatd) reported
@bt_uk both myself and my wife both have had no mobile signal or 4g all day. Is there a problem please?
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Tracey Bush
(@MissLaBoosh) reported
@bt_uk Hi I’ve had a few issues over the last couple of weeks. You were really helpful getting engineer out sooner than I expected. Disappointed to see today that my complaint has been closed. I was assured that wouldn’t happen till I was spoken to.
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Tyler
(@TylerOAFC) reported
@bt_uk Okay thank you I will try that. I just showed screen shots of it not working on chrome on my Pc and safari on my IPhone, but I’ll download chrome and try that.
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Richard
(@g8bxc_g4ddp) reported
@bt_uk I registered some years ago but since then silence. Everywhere round here has fibre access but here just slow old adsl and no sign of any change despite being 500m from exchange
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Cymru am byth. 🏴
(@masherwilkins) reported
@bt_uk I'm having trouble changing BT Virus Protect to the Norton version, can you help?
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Moff
(@corbylad) reported
@bt_uk can you explain why I would want to go from £57 a month to £73 a month for my tv package? Please don’t tell me it’s because you are including basic Netflix? Seems loyalty as a customer gets you nowhere these days.
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Clive May
(@efgbricklayer) reported
@bt_uk Why is my BT emails so slow at peak times? Its been like this for a few days now What's the point of superfast broadband if it takes an age for emails to load up?
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(((veniceren)))🌎💙🇺🇸🇪🇸🇬🇧🗽🛹
(@bristolren) reported
@bt_uk Your email said all this. I have someone vulnerable in my home. If I have a power cut, I will be unable to call 999 in an emergency. Guess who I will be blaming if there’s a problem? @bt_uk that’s who!