BT (British Telecom) Outage Report in Pentre, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pentre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Cardiff, Pontyclun, Bridgend, Porth, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Pentre and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Pontyclun |
Internet | |
| Cardiff |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa 🌻
(@Lisaluvsmotogp) reported
@Somerville75 @btsportmotogp @MotoGP After yesterday's terrible coms from the world feed I couldn't watch GP on the app just wasn't the same and didn't enjoy it at all. I'm hoping BTSport can sort this out to get at least one of the gang on air on Fridays. As for not telling us well I'm not even going there 😠
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Monkey chops
(@chopsmonkey1) reported
@bt_uk why are you still charging me for a service that was cancelled in December and you still haven’t reimbursed me for the months you are still taking payment!
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Piers Renfree
(@piers_renfree) reported
@bekindgaming @bt_uk Change supplier. Go to the Ombudsman and put in a complaint. If they don't want to lose customers or don't want legal action and fines being taken, they'll pull their finger out and sort it.
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Irish MotoGP News
(@MotogpIrish) reported
If you are in Ireland and are disappointed with coverage of MotoGP and you are a NowTV customer make a complaint that there's no Btsport 5 or red button and you could get half price for four months. I did it earlier!
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Ace ⛸
(@Ascpeaa) reported
@bt_uk is your network down??? Internet is very slow…
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Danni Powell
(@DanniPowell71) reported
@btsportmotogp I want to cancel my contract without penalty this is not what I'm paying for!! You made huge changes WITHOUT informing us, breach of contract.. @BTCare
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Tony worlock
(@worlock85) reported
@bt_uk my dad has had no internet for 3 days now, can't get hold of no one only a stupid text system, no updated when this is gonna be sorted
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toewad1
(@toewad1) reported
@leedconsultancy @LeishaOBrien10 @bt_uk They will care if you cancel, and I wish people would. Every big company are ripping us off and what do we do? We pay it!!!
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Clinton Ward
(@ClintonWard19) reported
@bt_uk hello need help setting up Norton Anti virus software please.
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John gray aka Bee kind Gaming
(@bekindgaming) reported
Any else frequently have problems with @bt_uk internet over past 12 months my internet keeps cutting out , And when phone them they say they are going send an engineer out but No ever comes . They happy to take £97 ish a month off me those