EE Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Tonyrefail come from postal codes CF39.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Pontypridd, Blackwood, Maesteg, Tonyrefail, Aberdare, Tonypandy, Pentre, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Hengoed |
Internet | |
| Caerphilly |
Internet | |
| Pontypridd |
Phone | |
| Cardiff |
Wi-fi | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Rouse
(@k8rou) reported
@EE Ive selected an upgrade on my small business account - told I would receive a call within 48 hours to verify and complete the order - haven’t heard a thing! Honestly so bad trying to contact EE at the moment that I’m tempted to cancel the upgrade and look elsewhere!
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Reece Dunbar
(@reecedunbar94) reported
@Crocidolite11 @EE Are you an EE customer? I just logged in on the EE shop then scrolled down past the ear phones etc and found it
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Paulypops
(@PaulRobertNicol) reported
@EE Hi @EE I cant access my voicemail and I have an urgent one. It says my call cannot be connected and if it persists to call customer service. Any ideas on how I can resolve this as I was cut off room customer service yesterday
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Twilight Tassy
(@Tassy38014480) reported
@EE I couldn't even sign in to your website saying there is an error, so ordering for me was impossible from the get go
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neil jefferies
(@jefferies944) reported
@danindeed @joeaharrington @EE When they say that its a "verbal agreement" with Sony stock alert for a specific date i suspect. Someone in Customer Service could respond and let us know though will only take 30 seconds lol
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Matty Atherton
(@mattathnufc) reported
@craigeybhoy @EE It's a **** show i placed one with them just then but doesn't sound promising to be here before Xmas! Also placed one with studio but that got cancelled the following day last time
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Andy
(@andy_stirling24) reported
@EE Same old reply, you should ashamed of yourself , your customer service is appalling.
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Norm Oliver
(@NormOliver) reported
@EE Please help, I placed order xko282056372 on 24th Nov. I have received a confirmation email but nothing since. The phone is an xmas present i need to know delivery timescale please. I cant get thru on phone, live chat doesnt work and cant find an email address. Can anyone help??
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GiniMiniManeMo
(@LFCchaz) reported
@EE It says I cannot purchase as I have been a customer with you for more than 5 years. Time to switch to a new network provider
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George
(@GeorgeLuvsKylie) reported
@EE Hello I’ve been having broadband wifi problems since 7:00pm last night I DMd you - got an auto response Still no wifi. DSL light keeps going red Tried resetting- no joy Help please