EE Outage Report in Pentre, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pentre come from postal codes CF41.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Aberdare, Porth, Treharris, Pontypridd, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joolz Denby
(@JoolzDenby) reported
Hi @EE remind me again why I’m paying you for a service that doesn’t work?
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Andy Henderson
(@ahendo82) reported
@EE Hi, I’ve recently changed from contract to pay as you go and I’m having trouble adding credit to my account (recharge app) I don’t seem to be able to add the credit? Recharge have said send a message to 150 to active it but as I’ve no credit I can’t??
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ManxMan
(@PeelManxMan) reported
@EE Standard response that doesn't answer the question! This mast has had a generator running on it for nearly 12 months! Not exactly environmental friendly is it? Just fix the power to the mast?
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Dougie Kerr
(@kerr_dougie) reported
@EE Hi, I've communicated with 5 different people so far (well 6 including you) 4 in support & 1 from the complaints team since the problem occurred: each time I've received different timescales but I'm no closer to having the issue resolved.
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Ruth Hissett
(@ruth_hissett) reported
@EE We are having service issues in our village and have had no service for 5 days now. Can you advise when we will be able to receive and make calls again?
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Michael
(@Michael38653182) reported
@paulchowdhry @EE @btsport Download the bt app (if you are new customer) when registering it should give you option as EE customer. Fill in form then you should be good to go. Can take upto 24 hrs.
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Vicky
(@vicky0375) reported
@EE She has called and been in and told different things by different people. One said it will be January 2022 until she gets them while another said they had no idea and how long was a piece of string. She is overpaying as she is now out of contract plus down on the deposit
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Andy Hurst
(@AndyHurst2021) reported
@EE your website is shockingly bad for finding any useful information and your phone lines are always busy. Really poor. All I want to find out is how to retrieve an email address for a number already registered.
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John ⚫⚪
(@noddy_36) reported
@blink182gem @EE Why the hell do you get free ****?xx
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Alex Connock
(@AConnock) reported
@EE I hope you can help! All the apps on my phone (including Safari, Slack, Citymapper etc). Don’t seem to work with the 4G on my phone, but work perfectly with WiFi. Is this a problem with the 4G or with handset. It was a real struggle today.