EE Outage in Pentre, Rhondda Cynon Taf, Wales

@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

@EE Morning. No signal in Cardiff. Any known issues?

@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

@EE please can you help me with my upgrades??

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE only 4G service at Manchester airport!? What is this 2015!!? There's not even a BT WiFi hotspot 😩😩 #FirstWorldProblems

@EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

@markycoghlan @EE They don’t care! I literally escalated this to the top. I have no 4G and signal at home for almost 2 weeks now! Honestly, Yakut to ombudsman they are trying to scam people

@paulmcbride4 @EE I was with EE since before they became EE. I am filing complaint with ombudsman and also if it’s not resolved I am taking the to court for financial loss I am facing.

@EE sort your network out in Brentwood, it’s ridiculous, this has been going on for 2 years now & there’s still no resolution, my contract is nearly £100 per month & I can’t even use my phone for the simplest of functions to make & receive calls. This is effecting my business 🤬