EE Outage Report in Rhondda, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhondda, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rhondda, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Bridgend, Hengoed, Mountain Ash, Treharris, Tonypandy, Pontyclun, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Pontypridd |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhondda, Wales
Latest outage, problems and issue reports in Rhondda and nearby locations:
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kaydh
(@KayleighHassall) reported
@Dene2018165 @EE Watch out for at least 3 fake pages running pretending to be ee customer care etc
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ChrisBck.x
(@BckChris) reported
@EE I rely on my EE SIM for UK 2FA (banking, HMRC). SMS has stopped working abroad with no warning. I cannot log in to My EE to get help because SMS is broken — and I keep getting automated replies telling me to log in. This is a support deadlock. Please check my DM.
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Daniel Bird
(@danielbird07) reported
@EE I’ve spoke to your help line and as it’s an outside fault nothing they can do. Service has now completely failed and I have to wait for the engineer to come tomorrow. Was also advised to hot spot from my phone tomorrow for work. I have unlimited data but this isn’t the point
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Dee
(@Dee31i) reported
@EE Hi, could you please help me? I requested to change my plan from a monthly plan to a pay-as-you-go plan. But, I noticed yesterday that my account was closed and I now have no signal. I urgently need to keep my number. Could you please help me keep my number on a monthly plan?
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Eleanor Mills
(@EleanorMills) reported
@EE Thanks - impossible to raise any customer care on normal channels
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kaydh
(@KayleighHassall) reported
Anyone else having issues with mobile billing from @EE
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Shaun Payne
(@sgtbanjo) reported
@EE I’m getting weary of these intermittent service interruptions after midnight! Tonight’s shows a red PON light on the ONT but previous ones haven’t. Can you explain why this keeps happening please?
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paul johnson
(@welshmantom) reported
@MartinSLewis depite telling @ee that I had had a stroke and they were harassing me ,they contunued 2 do so by taking money from my account illegally when agreed action at ceo level was ignored. This despite confirming everything was in order. Weeks after a previous ceo complaint
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James Dartnell
(@j4ddie) reported
You know, I just had to take a minute to see if I could remember a time I've actually ever gone on the @EE website and it wasn't broken at least in some way, its hilarious how bad it is, addons won't load, upgrade options wont load #ee #devproblems
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Stuart Devons
(@stuartdevons) reported
@EE Thanks for the AI generated reply. If a person had read my post/tweet they would noticed that I am not looking to leave EE, other are, due to your poor signal in the city of Hereford