EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Bridgend, Hengoed, Treharris, Maesteg, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Caerphilly	Internet	19 hours ago
Bridgend	Internet	20 hours ago
Hengoed	Wi-fi	9 days ago
Treharris	Phone	10 days ago
Maesteg	Phone	12 days ago
Merthyr Tydfil	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 3 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Christopher Guy (@ChrisJG1988) reported 6 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Daniel Cole (@DanielCole03) reported 11 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 13 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Bby Gurl (@BenHarris918) reported 14 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Lee Webster (@leeweb79) reported 14 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Gill Howells (@gilliehowells) reported 17 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Tudor Brewery (@Tudorbrewery) reported 18 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Ben Williams (@BenThatFlies) reported 20 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  dawn pugh (@dawninyoureyes1) reported 24 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Gareth Lewis (@cllrglewis) reported 26 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Brian Evans (@brianevans83) reported 26 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Steffan McMahon (@Steffan_McMahon) reported 28 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Matt (@Matt996) reported 30 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Dino Tessaro (@savalleyboy) reported 34 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Michèle Seren💙 (@MicheleSeren) reported 45 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 51 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Magic Man (@MagicMerry88) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Ross Maisey (@TweetterRoss) reported 59 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lee harris (@leeharris85) reported 9 minutes ago

  @hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!

• 
  Mared Williams (@mared_williams5) reported 10 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Jayzha AVK (@ManLikeJayzha) reported 13 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.

• 
  Bodz84 (@AFCBUDDY85) reported 14 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  NathanJT (@NathanJT) reported 19 minutes ago

  @crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.

• 
  Debbie Kirby (@DebbieK88257137) reported 22 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  Fiona Mullen (@FionaMullenCY) reported 24 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

• 
  Rob (@theRedun) reported 24 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Oliver Bloom (@OliverBloomART) reported 25 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  AFCdonnilad (@afcdonnilad) reported 26 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2