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EE Outage Report in Rhondda, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 03/05/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Tonypandy, Pontypridd, Porth, Blackwood, Bridgend, Hengoed, Mountain Ash, Pontyclun and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomTonypandy Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leeannan150 lee (@leeannan150) reported

    @EE Hi, im having issues with my ee broadband router, power icon is solid as it the wifi but getting no light on the internet signal, checked telephone line and thats working

  • djzaviuk ZAVI (@djzaviuk) reported

    Has anyone elses WiFi and phone signal died? @Virgin internet has gone and @EE network keeps dipping on and off 🤷

  • neilseymour2 Neil Seymour (@neilseymour2) reported

    @EE help!! My father has a VERY basic pay as you go phone. I can text to 150 to get his balance but calls to 150 are no longer connecting. Any ideas why this would be? Thank you!!

  • tonyred77 One of the Mighty Redmen (@tonyred77) reported

    @EE But still can't provide 4g service in LL19 during the summer

  • CharlieTangoFM CT (@CharlieTangoFM) reported

    Suddenly my @btsport account with @EE has stopped working. Reset my password. Ring this number for help. Office closed. No French football for me tonight 😡

  • johnski2452 Paul Johnson (@johnski2452) reported

    @EE My phone is telling me it's not registered on the network, my postcode is Bt670rb, is there a problem with the network?

  • KPCollach James MacK (@KPCollach) reported

    @EE r u having internet network issues in the EH48 area ? Been on and off since 6:30am this morning. Cant get work done.

  • Auders Audrey Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Auders) reported

    @EE trying to return a handset for weeks. 30 mins on hold to returns team -no answer. Been with you over 10 years since the Orange days & gutted I'm going but signal is now such I can't make a call from my home or garden. Promised I could return but then silence from you

  • el293 Ellis T G Shuma (@el293) reported

    @EE hi, why is your signal so bad at winterton, Norfolk? Also will I be eligible for a partial refund since I haven’t been able to use my phone when I wanted to cos of the signal?

  • mickcocks Mick ***** (@mickcocks) reported

    @EE This was resolved by your support line, thank you