EE Outage Report in Rhondda, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhondda, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rhondda, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Tonypandy, Pontypridd, Cardiff, Porth, Blackwood, Bridgend, Hengoed, Mountain Ash, Treharris, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
Phone | |
| Caerphilly |
Phone | |
| Pontypridd |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhondda, Wales
Latest outage, problems and issue reports in Rhondda and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jode ✌️
(@thatjodewbu) reported
Hey @EE. Is there issues with the network at the moment? Our WiFi has been dropping constantly for a couple of days now!
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Emily
(@emilythacks) reported
@DebStevo90 @EE Personal phone and work phone are both EE. Ones always with no signal, they just take turns. I don’t understand 🤯
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Deborah
(@DebStevo90) reported
Signal terrible in Hull @EE what’s happening?
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angeldee77
(@Angeldee77) reported
@EE No. No timeframe. I feel like I wasted my money on a dongle that doesn’t work in the area I live. For personal reasons I had to cancel my broadband. The dongle was meant to be a suitable stopgap.
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H
(@DhaalSoup) reported
Does anyone know if there’s a way to access old iphone logs for incoming calls you’ve received in the past year? Any help would be appreciated! @EE
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Joseph daniel foster
(@DanielDanny4755) reported
@EE Thank you but still very disappointed with the King Edward St EE store Hull Extreme lack of phone protocol use when the registered number given & advertised in “ Well Everything “ is totally ignored by store staff or Rudely hang up on customers
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power2transform75
(@power2transfor1) reported
@EE Is the ee network down ? I have no service . Using wifi to post this message
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Joseph daniel foster
(@DanielDanny4755) reported
@EE My wife went into town &blocked her lost phone It’s a shame she had to get a taxi to do this when the store has a registered #PhoneNumber04182-300395 that they “ Do Not Answer ! “ I’ve been trying the King Edward St store number for 3 hours ZILCH !!! Rude!
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Katy
(@outhwaik) reported
@EE Thanks - fingers crossed the suggested 16 hours will fix it. I’ve been having problems for more than just today though… hopefully this clears things up properly 🤞
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Deborah
(@DebStevo90) reported
from
City of Kingston upon Hull, England
@ShackHull @Carl_Thompson @EE It’s been awful right in the centre of Hull for months now. I work just 2 mins from Smith and Nephew. Wouldn’t expect it to be so bad!