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EE Outage Report in Rhondda, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 04/01/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Blackwood, New Tredegar, Cardiff, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, Bridgend and Mountain Ash.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomBlackwood Wi-fi
United KingdomNew Tredegar Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nepomucene Olivier - Looks like we’ll be back in soon 🎉 (@Nepomucene) reported

    @EE 150: not open at times convenient to me… This would be solved if you had not decided to force me to cancel by phone and allowed me to do it online. I will call later…

  • Bertonabike Ian Kear-Bertie (@Bertonabike) reported

    @EE Hi Bob at @EE. Still fed up with the dropping out of the Internet every 20minutes. Please advise how I can either cancel my contract or you improve the service. Thank you.

  • SamanthaJEvansX Samantha (@SamanthaJEvansX) reported

    @EE I’m not happy you’ve now taken payment twice for a bill wtf

  • unitedBMR Ben R (@unitedBMR) reported

    @EE your webpage is full of **** log in... to log me out upgrade my Wi-Fi speed advertise 36 currently getting 20 want to upgrade to have it faster because it’s pants thanks bye x

  • xVickyy (@xVickyy) reported

    @EE switched internet connection to EE as I was having issues with TalkTalk but it turns out EE are even worse. Disconnects every 10 mins when I’m working from home & my phone doesn’t even connect to wifi when I’m just a few metres away from the box. Using so much phone data 🤯

  • robynceeex Robyn Courtenay 🦋 (@robynceeex) reported

    Hi @EE I placed an order for a device on Sunday and haven’t received anything to say about it being dispatched, and I can’t see any info about it in my account. I’ve now also noticed that my address doesn’t show my flat number, please can someone help?

  • Tasha59162122 Tasha (@Tasha59162122) reported

    @JackGingell91 @EE I've also got issues with my broadband

  • Black_King_Rass Morning except (@Black_King_Rass) reported

    I find it extremely rude that major companies like @TfL and EE can raise their prices every year. I've just taken out a new phone with @EE and within a month I've received a text saying my month bill will increase.

  • christianj164 Christian Fowler (@christianj164) reported

    @EE I've not been able to login to My EE on the website or app for over 2 weeks. Called 150 and spoken to 2 different people about this but its still not resolved. Can you help?

  • BenBurn84449573 Cpt Chaos (@BenBurn84449573) reported

    @EE just wanted to say thanks to Leigh Scott H, Level 2 technical team in Newcastle at long last managed a fix for me to be able to make calls at home. Great lad spent quite a bit of time to get a fix for me in HU7