EE Outage Report in Rhondda, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhondda, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rhondda, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhondda, Wales
Latest outage, problems and issue reports in Rhondda and nearby locations:
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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itsdilly
(@itsdillylive) reported
@EE Thanks! I pre ordered the IPhone 13 Pro Max 128GB Sierra Blue on Wednesday over the phone as an upgrade. As it was over the phone I never received any emails or anything so an idea of delivery date would be great :)
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Keith Pates
(@KeithCP2) reported
@EE I know you are not a messaging service you are a bone idle service that don't want to help customers that has been with you a long time you will be hearing from Customer Service I sent them the log and told them about your Attrocious Cudtomer Service if you updated card be ok
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Becks
(@becks989) reported
@EE Ordered on 21st, no update on delivery. Can anyone help. I have DM’d the details.
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The Professor💙
(@The_ProfessorUK) reported
@EE how can I cancel my phone contract it ends mid October, do you need notice?
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Chris Jones
(@Chris_cfr_Hyde) reported
from
Manchester, England
@StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal
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Gary Chapman
(@Gazby77) reported
@EE App not working and not accepting payments, so don't start harrassing me for payment because your useless systems are sub standard.
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Jake
(@JakeR1989) reported
@EE customer service is pathetic. No updates on my order and all they do is refer you to a forum giving no updates either! If you can't fulfill orders why take them? #absolutejoke
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James Powers 🏴
(@ItsJamesPowers) reported
@EE I have looked online, 21 day wait time. Is a big window. None of the shops seem to have stock either, bad coordination by @Apple.
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Sophie
(@tripontoto) reported
@EE I ordered a new phone yesterday with 24 hour delivery, but I’ve not had any updates since then. Please can you help me with a delivery update?
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Spencer Harrop
(@SpencerHarrop) reported
Hey @EE I've had no broadband for weeks and no help at all when phone broke. Looking for reasons not to sack you off. Advise please.