EE Outage Report in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, and Bridgend.

City	Problem Type	Report Time
Pontypridd	Internet	3 days ago
Bargoed	Internet	4 days ago
Pontypridd	Internet	7 days ago
Blackwood	Wi-fi	7 days ago
New Tredegar	Wi-fi	7 days ago
Pontypridd	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 4 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Christopher Guy (@ChrisJG1988) reported 5 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Ross Maisey (@TweetterRoss) reported 6 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  dawn pugh (@dawninyoureyes1) reported 12 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Steffan McMahon (@Steffan_McMahon) reported 16 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Gill Howells (@gilliehowells) reported 18 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Ricky Mainwaring (@rickmainz1989) reported 19 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Matt (@Matt996) reported 20 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  dawn pugh (@dawninyoureyes1) reported 21 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  dawn pugh (@dawninyoureyes1) reported 22 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  . brydieloa (@brydielwoodward) reported 31 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Dino Tessaro (@savalleyboy) reported 33 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Ross Maisey (@TweetterRoss) reported 35 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Tim Powell (@timscoreboard) reported 43 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 44 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Daniel Cole (@DanielCole03) reported 44 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 45 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Neil (@neilbennett0707) reported 51 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Bby Gurl (@BenHarris918) reported 53 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Steffan McMahon (@Steffan_McMahon) reported 58 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cllr Lynn Riley (@mustbecwaced) reported 5 minutes ago

  @EE 56p charge to share a contact via text is an interesting addition to my bill. For older residents and those with poor broadband this feels like a sneaky stealth tax. Inclusive texts not all that it appears

• 
  vicki (@vikkih110) reported 10 minutes ago

  @EE i do not understand why u need my personal info to look into what is a wide spread issue in the area. plus the fact u had my details both wednesday AND thursday last week when u insisted there was no issue!! 🙄

• 
  Megan Shaw (@Meganrae_97) reported 15 minutes ago

  @EE Despite being fully charged they last about 20 minutes, have to charge the case multiple times a day & all round battery life is terrible

• 
  vicky smith (@Kittie2475) reported 15 minutes ago

  How is it possible that I have to stand in my garden in the cold and dark to try and get enough signal to talk to paramedics @EE ??? And even then the signal dropped out 3 times. 🤬🤬🤬

• 
  vicky smith (@Kittie2475) reported 15 minutes ago

  @Ja5eTee @EE No it was them calling me back. I just get awful signal even outside. Makes me very upset 😞

• 
  Gary 💙 (@gp6970) reported 18 minutes ago

  @Kittie2475 @EE Another reason why I keep my broadband with BT, a free unlimited minutes landline. Never use it but there should we need it. Just been switched over to digital. I’m with @ee and their signal is poor

• 
  Megan Shaw (@Meganrae_97) reported 19 minutes ago

  @EE hello, who do I contact about issues with AirPods I bought 3 years ago? Apple have said I need to come to you directly

• 
  Rebecca Stacey (@becca2488) reported 20 minutes ago

  @EE I'm trying to contact you but it won't go through, I want to unlock my old phone to any network. How do I do this please?

• 
  anita Goga (@AnitaGoga) reported 22 minutes ago

  @EE Is 4G down in Shoreditch? When will this get fixed?

• 
  N. (@n1_hak_) reported 23 minutes ago

  @EE Just fix the internet and we’ll be alright love