EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Maesteg, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, and Merthyr Tydfil.

City	Problem Type	Report Time
Caerphilly	Wi-fi	3 days ago
Pontypridd	Phone	4 days ago
Maesteg	Total Blackout	5 days ago
New Tredegar	Internet	9 days ago
Caerphilly	Internet	9 days ago
Pontypridd	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Gareth Lewis (@cllrglewis) reported 5 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Lucy (@HeyLucyAnne) reported 13 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Owain Llŷr Harris (@owainharris3) reported 19 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Cath (@CatherineJ43) reported 20 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Brian Evans (@brianevans83) reported 23 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Steffan McMahon (@Steffan_McMahon) reported 24 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Brian Evans (@brianevans83) reported 24 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Bby Gurl (@BenHarris918) reported 24 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 25 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Lee Webster (@leeweb79) reported 30 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Christopher Guy (@ChrisJG1988) reported 31 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Steffan McMahon (@Steffan_McMahon) reported 32 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Ben Williams (@BenThatFlies) reported 38 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Rob O'Keefe (@WelshROK) reported 38 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Rob S Photography (@photographyrsp) reported 43 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Magic Man (@MagicMerry88) reported 48 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  lisa marshall (@lisa150_5) reported 49 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Tudor Brewery (@Tudorbrewery) reported 53 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Cara Marsh (@caradyas14) reported 57 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Ricky Mainwaring (@rickmainz1989) reported 58 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  penny smith (@littlenaughty38) reported 3 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  HockeySemp (@HockeySemp) reported 5 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  Karl Rogers (@Krogers2605) reported 8 minutes ago

  @EE is your broadband down?

• 
  Simon Patterson (@denkmit) reported 10 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 11 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  Stamer of Davos (@Ofcomsheep) reported 13 minutes ago

  @PeteForceJones @EE You're paying roaming fees? What a retard.

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 16 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Liam Parry (@liam_spx) reported 18 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  J (@Daylightfire) reported 25 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  John Martin Moore (@Dream_Sculptor) reported 26 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?