EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Caerphilly, Pontypridd, Maesteg, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, and Pontyclun.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	16 hours ago
Caerphilly	Wi-fi	4 days ago
Pontypridd	Phone	5 days ago
Maesteg	Total Blackout	6 days ago
New Tredegar	Internet	10 days ago
Caerphilly	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 2 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Lucy (@HeyLucyAnne) reported 3 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Steffan McMahon (@Steffan_McMahon) reported 5 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  dawn pugh (@dawninyoureyes1) reported 7 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Cath (@CatherineJ43) reported 10 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  dawn pugh (@dawninyoureyes1) reported 11 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Dino Tessaro (@savalleyboy) reported 12 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  sheryl fussell (@chickenshed24) reported 23 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Aled Thomas (@AledThom) reported 29 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  KD Hansford (@kdhanz) reported 29 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Brian Evans (@brianevans83) reported 31 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 36 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Tim Powell (@timscoreboard) reported 42 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  lisa marshall (@lisa150_5) reported 45 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Magic Man (@MagicMerry88) reported 46 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Magic Man (@MagicMerry88) reported 51 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 52 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 58 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexia Da Silva (@AlexiaPRGal) reported 3 minutes ago

  3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 3 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 6 minutes ago

  @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

• 
  Sam J (@samj2501) reported 8 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Martin Jones (@beakym) reported 9 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  not jay (@notjay92349724) reported 10 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Matthew Watts (@Matthew_G_Watts) reported 12 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Teds (@Tedtalks13) reported 13 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  Dean Hazell (@Deano01973) reported 16 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Bryan Pinto (@bryanp247) reported 18 minutes ago

  @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about