EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Caerphilly, Pontypridd, Maesteg, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, and Pontyclun.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	3 days ago
Caerphilly	Wi-fi	6 days ago
Pontypridd	Phone	7 days ago
Maesteg	Total Blackout	9 days ago
New Tredegar	Internet	12 days ago
Caerphilly	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 3 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Cath (@CatherineJ43) reported 4 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 5 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Ross Maisey (@TweetterRoss) reported 9 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  dawn pugh (@dawninyoureyes1) reported 12 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  geraint evans (@mrbean1977) reported 13 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Michèle Seren💙 (@MicheleSeren) reported 14 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Magic Man (@MagicMerry88) reported 19 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 23 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Owain Llŷr Harris (@owainharris3) reported 29 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  dawn pugh (@dawninyoureyes1) reported 34 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Bby Gurl (@BenHarris918) reported 35 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Christopher Guy (@ChrisJG1988) reported 42 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 43 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Brian Evans (@brianevans83) reported 47 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Ricky Mainwaring (@rickmainz1989) reported 51 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Tim Powell (@timscoreboard) reported 56 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  K A C E Y (@KaceyEdwards91) reported 56 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  KD Hansford (@kdhanz) reported 56 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 58 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Bailey (@DanielLBailey) reported 5 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Andrew MacDowall (@andrewmacdowall) reported 11 minutes ago

  Endless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?

• 
  ⚫️ ElleQat (@BaroqueChic) reported 12 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Rachel Bridge (@rachelbbridge) reported 14 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  John Martin Moore (@Dream_Sculptor) reported 16 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  LifesTooShort (@HappyDa63374790) reported 16 minutes ago

  @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.

• 
  Jake Murphy (@jake_murphy95) reported 20 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  Me (@shawtty64) reported 25 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Tim Hall (@thelimplettuce) reported 26 minutes ago

  @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

• 
  BRD Investigations (@brdinvestigate) reported 26 minutes ago

  @EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!