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EE Outage Report in Rhondda, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 12/01/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Treharris, Pontypridd, Pentre, Cardiff, Aberdare, Caerphilly, Porth, Maesteg, Ferndale, Merthyr Tydfil, Hengoed, Blackwood, Tonyrefail and Tonypandy.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomPontypridd Internet
United KingdomPentre Phone
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanKh76967444 Boris Donchenko (@UsmanKh76967444) reported

    @EE PlusNet uses your network and has better deals.

  • gamergody Gody (@gamergody) reported

    @EE @bt_uk @BTCare Question. Do you guys support conference calling over your networks?

  • TMG_1991 Tom 🎮 (@TMG_1991) reported

    @EE So are you saying I'm actually going to have reliable signal on my home Wi-Fi for a change, following your "investments"? Can you explain how increasing your pricing is "protecting" anyone from financial hardship or exclusion? If anything you seem to be pricing people out...

  • siepod siepod 🐝 (@siepod) reported

    @EE How do I get all my S22 goodies? Signed up for newsletter and launch event, pre-ordered, but no news on how to claim my freebies yet or buds? Please could you help?

  • tractorboy1961 Jeremy Crawley (@tractorboy1961) reported

    @EE What is the point of a “ mobile “ phone when there is no service and you say use home wi fi to make calls. Your agent says no service issues but your website says problem will be solved in 16 hours ( has said the same for days !!) #wasteofmoneyEE

  • kasim__ Kasim Rehman (@kasim__) reported

    Trying to get through to @EE on the phone is like looking for a pot of gold at the end of the rainbow... it never happens!!!

  • LiamSunderland9 Liam Sunderland (@LiamSunderland9) reported

    @EE can supposedly land a plane miles away on WiFi but cowers behind a rock when faced with a small hill... come on ee... thought you were supposed to be the best network for 5g data.... I have literally nothing....

  • RussWWFC ⚽Russell Cox💙 (@RussWWFC) reported from Hazlemere, England

    @tescomobile I'll be shopping around when I leave @EE in June, though I'm happy with the service, the rises are steep. Fancied another Pixel but you don't do that at the moment.

  • _k523 - (@_k523) reported

    @EE hi EE my mobile wifi device just does not turn on. It’s a 2020 4G mini mobile wifi device. Please help

  • spsq2013 Sean P (@spsq2013) reported

    @kirm84 @EE I'm on a very small network. 10 quid a month. 30 day rolling. Will never change. The problem is all the big telcos are doing it. So can't just go to voda or three. Exact same thing. A PAYG deal with good Mobile internet and a good WiFi connection is all I need.