EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypridd, Tonypandy, and Aberdare.

City	Problem Type	Report Time
Ebbw Vale	Phone	7 days ago
Hengoed	Phone	7 days ago
Pontypridd	Phone	11 days ago
Tonypandy	Internet	17 days ago
Pontypridd	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  dawn pugh (@dawninyoureyes1) reported 3 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  geraint evans (@mrbean1977) reported 7 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Rob S Photography (@photographyrsp) reported 20 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Lee Webster (@leeweb79) reported 22 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  sheryl fussell (@chickenshed24) reported 22 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 22 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 27 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 32 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 39 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  KD Hansford (@kdhanz) reported 42 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  lisa marshall (@lisa150_5) reported 43 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Michèle Seren💙 (@MicheleSeren) reported 44 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Leah Griffiths (@LRG0808) reported 46 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Rob O'Keefe (@WelshROK) reported 47 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  sheryl fussell (@chickenshed24) reported 47 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Aled Thomas (@AledThom) reported 48 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Ross Maisey (@TweetterRoss) reported 49 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Daniel Cole (@DanielCole03) reported 50 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barney & Chris (@AmbroseBarnaby) reported 7 minutes ago

  @EE If I do the upgrade in person I assume this won’t be an issue and the device will be delivered to the store. I can do this if needs be

• 
  Yasmin Stafford (@YasminStafford) reported 8 minutes ago

  @EE Nope they won’t help

• 
  Martin Trew (@mptrew) reported 9 minutes ago

  @EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.

• 
  Victoria Chamberlain (@LtlVlgCakery) reported 12 minutes ago

  @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

• 
  Diana (@Diabijoux) reported 12 minutes ago

  @EE I do really need your help my husband had a cardiac arrest while on holiday in spain Valencia area and the phone is with my husband contract. Can you please help me with more roaming to deal with our insurance and call the flight company. Please 🙏.

• 
  🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported 12 minutes ago

  What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 15 minutes ago

  @CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK

• 
  Andrew Robinson (@apr9999) reported 17 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 20 minutes ago

  @EE dear EE I bought a £35 unlimited data sim for a Mifi device that isn’t tied to a particular network but I’m unable to activate it.

• 
  Raymond Dillon (@rayd_250592) reported 23 minutes ago

  @EE Status Checker says estimated fix Monday at 6.27PM. Surely that it won’t take that long?