EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Ebbw Vale, Hengoed, Pontypridd, and Tonypandy.

City	Problem Type	Report Time
Merthyr Tydfil	Wi-fi	2 days ago
Ebbw Vale	Phone	14 days ago
Hengoed	Phone	14 days ago
Pontypridd	Phone	19 days ago
Tonypandy	Internet	24 days ago
Pontypridd	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Daniel Cole (@DanielCole03) reported 18 seconds ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Michèle Seren💙 (@MicheleSeren) reported 1 minute ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Steffan McMahon (@Steffan_McMahon) reported 1 minute ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ross Maisey (@TweetterRoss) reported 4 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Matt (@Matt996) reported 6 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  geraint evans (@mrbean1977) reported 7 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  sheryl fussell (@chickenshed24) reported 10 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  K A C E Y (@KaceyEdwards91) reported 11 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  dawn pugh (@dawninyoureyes1) reported 11 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 12 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Neil (@neilbennett0707) reported 23 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 30 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Leah Griffiths (@LRG0808) reported 33 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Cath (@CatherineJ43) reported 39 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  lisa marshall (@lisa150_5) reported 41 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  lisa marshall (@lisa150_5) reported 46 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Ben Williams (@BenThatFlies) reported 50 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Dino Tessaro (@savalleyboy) reported 50 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Steffan McMahon (@Steffan_McMahon) reported 53 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Aled Thomas (@AledThom) reported 54 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CraigH (@cragz_uk) reported 5 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  sophie (@sophie_reed98) reported 6 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  Amanda Gadd (@amandagadd75) reported 11 minutes ago

  @EE The worst company I’ve ever had to deal with AVOID THEM, liars, deceitful, dishonest, thieves, I’d be here all day if I tried to go into detail of what we’ve had to deal with for months now, but do not use this company, I have no choice but to take this further now.

• 
  beth (@loisgriff_) reported 21 minutes ago

  @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

• 
  Aldo (@AP196779) reported 21 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Peter (@Peter_POSH) reported 21 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Hay (@sisterhaze) reported 21 minutes ago

  @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 22 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 24 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Jo (@JoCornwall26) reported 27 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!