EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Caerphilly, Pontypridd, Maesteg, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, and Pontyclun.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	9 hours ago
Caerphilly	Wi-fi	4 days ago
Pontypridd	Phone	5 days ago
Maesteg	Total Blackout	6 days ago
New Tredegar	Internet	9 days ago
Caerphilly	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 42 seconds ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  geraint evans (@mrbean1977) reported 6 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Tudor Brewery (@Tudorbrewery) reported 6 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Ross Maisey (@TweetterRoss) reported 12 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Dino Tessaro (@savalleyboy) reported 13 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Cara Marsh (@caradyas14) reported 15 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Leah Griffiths (@LRG0808) reported 20 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Bby Gurl (@BenHarris918) reported 20 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  K A C E Y (@KaceyEdwards91) reported 22 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ben Williams (@BenThatFlies) reported 26 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Gill Howells (@gilliehowells) reported 26 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Rob O'Keefe (@WelshROK) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 38 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Steffan McMahon (@Steffan_McMahon) reported 45 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  . brydieloa (@brydielwoodward) reported 48 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Christopher Guy (@ChrisJG1988) reported 53 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  dawn pugh (@dawninyoureyes1) reported 53 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Gareth Lewis (@cllrglewis) reported 54 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Neil (@neilbennett0707) reported 57 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tony roberts (@trobbo38) reported 14 minutes ago

  @EE shocking customer service, shocking service

• 
  Ɛ (@WolfChanChimmy) reported 15 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  British & Proud (@HLD159) reported 16 minutes ago

  @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

• 
  Fiona Mullen (@FionaMullenCY) reported 19 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

• 
  Pop'i' (@CruiseFelix) reported 21 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  Dani (@Danixkshb) reported 23 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  fiercebadger64 (@fiercebadger64) reported 23 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Karl Rogers (@Krogers2605) reported 24 minutes ago

  @EE is your broadband down?

• 
  Paul Bennett (@Paul_Bennett23) reported 26 minutes ago

  How in 2026, where you can make bloody near on perfect videos of a chinchilla eating an elephant can I not get signal on my phone in london? Make it make sense @EE

• 
  RaSHiDa (@ItsOnlyRash) reported 26 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?