EE Outage Report in Rhondda, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhondda, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Rhondda, Wales
The most recent EE outage reports came from the following cities: Porth, Cardiff, Maesteg, Treharris, Ferndale, Merthyr Tydfil, Aberdare, Pentre, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Wi-fi | |
| Cardiff |
||
| Maesteg |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhondda, Wales
Latest outage, problems and issue reports in Rhondda and nearby locations:
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon
(@Simon_dttia) reported
@EE @MarcAllera well unfortunately it’s looking like your team have dropped the ball and I’m looking at a further 4 weeks without service. I had to call to find this out. I’m now waiting to hear what solutions will be offered. This is terrible customer service
-
Mrs Cakeaway
(@AlgeoJo) reported
@EE @HayhurstDarren The reception both myself and my partner have with you is shockingly bad!!!
-
dave smith
(@davesmi12386779) reported
@EE @HayhurstDarren Your network has been awful for the past year. Ever since you've tried changing over to 5G
-
Jack
(@j4ckr9) reported
@EE Your service is terrible and your support is almost as bad. I shouldn't have to deal with no service after you have the audacity to increase your prices. Fix your network and provide proper compensation to your customers.
-
Sean
(@MrToad_88) reported
@EE any issues with 4g in Manchester today? I've been struggling to connect on my phone all afternoon
-
Kewin
(@Kewin44619407) reported
@EE Why is EE not providing the service I've been paying for? For the last few days my internet speed has been so shocking, that's not for what I am paying for
-
Millsio
(@Millsfilminc) reported
@EE I only wanted to know why I have to reboot my EE sim and BT modem a few times each day. After 2 hours going though security that is only the day and how much my bill was I never did get any help - really poor support - if any of you know why I need to reboot DM me - Thx Steve
-
dave smith
(@davesmi12386779) reported
@EE @HayhurstDarren @EE used to be amazing for connectivity and signal strength. But recently its gone majorly down hill especially in the south with calls dropping constantly in urban and rural areas especially in the south. Please reinstate your old network it was 100% better.
-
Emma
(@_melarkz) reported
@EE Youtube on the wifi has been extremely slow for several weeks on every device while on 4G/5G (on a different network) it's been working fine. Are you throttling Youtube? Videos don't load at all, or if they do it's only for several seconds before lagging again.
-
Zig Khan
(@Zigkhan23) reported
@EE placed an order for the AirPods Max with some agreed discounts on my existing lines but no order confirmation received, payment details for delivery fee taken for an order never placed. Same thing happened when I added a sim and changed price plans, customer of 10+ years