EE outages and service status in Rhondda, Wales

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, and Caerphilly.

City	Problem Type	Report Time
Aberdare	Phone	8 days ago
Merthyr Tydfil	Internet	12 days ago
Treharris	Phone	12 days ago
Aberdare	Internet	18 days ago
Hengoed	Internet	23 days ago
Bridgend	Internet	25 days ago

Community Discussion

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

• 
  Magic Man (@MagicMerry88) reported 30 seconds ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  lisa marshall (@lisa150_5) reported 3 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  lisa marshall (@lisa150_5) reported 5 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  lisa marshall (@lisa150_5) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Gill Howells (@gilliehowells) reported 10 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Cath (@CatherineJ43) reported 11 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Steffan McMahon (@Steffan_McMahon) reported 13 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 14 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Neil (@neilbennett0707) reported 15 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Dino Tessaro (@savalleyboy) reported 17 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Rob O'Keefe (@WelshROK) reported 23 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Christopher Guy (@ChrisJG1988) reported 27 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  dawn pugh (@dawninyoureyes1) reported 36 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 39 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Steffan McMahon (@Steffan_McMahon) reported 42 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  K A C E Y (@KaceyEdwards91) reported 44 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Lee Webster (@leeweb79) reported 46 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Lucy (@HeyLucyAnne) reported 46 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 54 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 54 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazard Hyena (@hazardhyena) reported 4 minutes ago

  @TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful

• 
  Ahimalayanbond (@Delirious__x) reported 5 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Hometech Solutions 📺 🔈 🎥 📱 (@_Hometech_) reported 6 minutes ago

  @scriobh @EE I would recommend you get someone in to check your aerial. Usually a signal fault or faulty tv amp.

• 
  Robert Martin (@AndyGraysdouble) reported 7 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 9 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  AK & Zed (@AKZed248046) reported 12 minutes ago

  @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man

• 
  Libbster (@Noodlepig) reported 13 minutes ago

  @EE your diagnostic bot bluntly does not work. Could I please have help from a human being. Thank you.

• 
  darren styles (@darrenjstyles) reported 13 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Dale (@gde_dale) reported 15 minutes ago

  @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

• 
  Avril Newman (@AvrilNewman9) reported 16 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves