1. Home
  2. Companies
  3. EE
  4. Rhondda
EE

EE outages and service status in Rhondda, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rhondda, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 8, 9:32 PM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Hengoed, Treharris, Maesteg, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

CityProblem TypeReport Time
Hengoed Wi-fi 7 days ago
Treharris Phone 8 days ago
Maesteg Phone 10 days ago
Merthyr Tydfil Internet 16 days ago
Caerphilly Wi-fi 19 days ago
Pontypridd Phone 20 days ago

Nearby cities with recent reports

Hengoed

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • owainharris3
    Owain Llŷr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • caradyas14
    Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shaun___97
    Shaun (@shaun___97) reported

    @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

  • woolfall56163
    Wesley Damian Woolfall (@woolfall56163) reported from Lymm, England

    Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

  • kingprawnball
    ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported

    @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

  • sarahLouise457
    sarah (@sarahLouise457) reported

    @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

  • ShmufmBreakfast
    Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported

    @EE @tonycarmelo15 The app is crap...this always happens after there is an update

  • Boonana2704
    Boonana (@Boonana2704) reported

    @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

  • Popsvanrie
    Pvr (@Popsvanrie) reported

    @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere