EE Outage Report in Rhondda, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rhondda, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Rhondda, Wales
The most recent EE outage reports came from the following cities: Bargoed, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, Bridgend, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 4 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 4 days ago |
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Internet | 7 days ago |
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Wi-fi | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhondda, Wales
Latest outage, problems and issue reports in Rhondda and nearby locations:
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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JoshiLoveArsenalFC🆒 (@hitscharming) reported@EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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Terpsichore (@jelterps) reported@EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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Jonathan Moran (@JMORAN_10) reported@EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?
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JoshiLoveArsenalFC🆒 (@hitscharming) reported@EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.
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Stefanie (@Stefani19821984) reported@EE I don't undertstand. I was very specifically advised on a call to EE to purchase a anothet phoneline for the new phone. I am currently paying for 2 separate EE lines until 1 is closed down. You were very clear I could call you to swap my current no from the old ph to the new ph?