EE

EE Outage Report in Rhondda, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 01/05/2026 07:10

January 05: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Pontypridd, Aberdare, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomPontypridd Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • seraphinewhist Gemma Forster (@seraphinewhist) reported

    @EE Can someone help me out I already have people looking into my Nintendo switch but I have been charged twice this month for my phone once at the start of the month 3rd and today! £70 in one month why?

  • SynK_R SynK R (@SynK_R) reported

    @EE Can you suggest a genuine more reliable network? Because seriously! yours is far from it. Can you suggest a network that Don't go out of service as much. Can you suggest an non ignorant network? If you can help me in that way, I would appreciate it.

  • ScottyB95950902 ScottyB (@ScottyB95950902) reported

    @EE I tweeted you asking for help yesterday and no one replied

  • mavz01 Mavra Papadatos (@mavz01) reported

    @EE I can’t log in to my account to upgrade my phone, please can you support? Thanks xx

  • bishybarnabeldn Tom Mills (@bishybarnabeldn) reported

    @EE called with regards to not being able to pay my bill this month due to lost earnings, trying to be proactive to@only be told you can only help when I’ve missed two payments! This just doesn’t sound good @FSCS

  • alexoliver101 Alex (@alexoliver101) reported

    @EE Been trying to access my account for several days now. Both app and website show errors constantly. Its shocking how a tech and comms company can have such terrible programming

  • md_ren Michael Renton (@md_ren) reported

    @EE Hey @EE guess what? I still don’t have the @bt_uk broadband you sold me! It’s been a week since my activation date and three weeks since you talked me in to changing! And they aren’t calling me back even though I’ve raised a complaint!

  • nkhan1978 Noor Khan (@nkhan1978) reported

    @EE Why are you charging for unlocking service? I have never been charged before. Why do you give us network locked phone when we need to unlock it.I pay huge bill and still getting ripped off for unlocking my iPhone.

  • Gearzyy Pumpkin_Eater_93 (@Gearzyy) reported

    @EE my broadband is almost non existent upstairs bit when I first got it it was fine, is there an issue?

  • HWick_Chris Chris (@HWick_Chris) reported

    @ghost_wales @EE Roaming charges were always a rip off. Data travelling over the same network irrespective of the country you were standing in. Of course, with WiFi being free in so many places now people use WhatsApp, FaceTime and so on for video calls. Voice calls over mobiles is old hat.