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EE Outage Report in Rhondda, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 12/27/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Aberdare, Cardiff, Pontypridd, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomCardiff Phone
United KingdomPontypridd TV
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • annataft_ Anna (@annataft_) reported

    @EE I placed an order for an upgrade last week, I’ve had no email and every time I go to track the order it says can’t track right now? Any ideas? I’ve never had to wait for a phone always came next day?

  • kijasmata Kijasmata (@kijasmata) reported

    @indextwo @jemjabella @EE Yeah I've noticed that phone companies in general are really bad with that. Had the same thing with 3 where they charged me for something despite me cancelling the product. They said they had technical issues & they couldn't refund me 🙄 They refunded in the end.

  • alex_penyfai Alex Marshall (@alex_penyfai) reported

    @EE I have a phone which was previously registered with EE. Not knowing this I've bought a SIM card and contract with Tesco. The phone keeps asking for a SI*M Network unlock PIN. Can you help, please?

  • definitonlame definitionlame (@definitonlame) reported

    @EE My data isn’t working even tho I have loads of data. Is EE down again. This has been going on for days.

  • MonocledM Monocled Mutineer (@MonocledM) reported

    @England @EE Yeah the new launch a beer lad culture used to be for students only in the 90s, and if they launched a pint on the wrong bloke god help them. Now every prat thinks it’s great, beer cost money. If I ever dropped a pint I gutted, never mind this for show culture.

  • samvee86 Samantha van der walt (@samvee86) reported

    @EE Website not working can't browse for my upgrade

  • thehaymakingset Tweet Literary Group (@thehaymakingset) reported

    @mouthwaite @EE It never fails to astonish me, that people think there’s actually an upgrade process attached to getting a new phone. Through network providers you pay extra for it (total cost and some) and you pay for a new fixed term contract each time. Why?!

  • SachaJonas Sacha Jonas (@SachaJonas) reported

    @EE hiya are there signal issues in Manchester at all? I’ve had no signal on my phone for the last 14 hours and I’ve tried the whole switching it off and on again spiel!

  • wavey_gravey Nola (@wavey_gravey) reported

    Anyone having issues with @EE network? I've no service and their twitter account (helpfully) has naff all info.

  • EurasiaDude Thomas Nightingale (@EurasiaDude) reported

    @EE it's a shame how far your customer service has gone down over the last few years... Completely ignoring my request to cancel my contract to being told that I don't understand the situation.