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EE Outage Report in Rhondda, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhondda, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhondda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhondda, Wales 02/20/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhondda, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Bridgend, Hengoed, Mountain Ash, Treharris, Tonypandy, Pontyclun, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Wi-fi
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rhondda, Wales

Latest outage, problems and issue reports in Rhondda and nearby locations:

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tanveerchoudhry tanveer (@tanveerchoudhry) reported

    @EE so here we go again. My tv was picked well over a week ago and now I get no reins from Jay who was diligent to begin with but now I cant even get a response from him either. Talk about an absolute joke of a service from whats meant to be a global company. What is the point

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported

    @EE That's all you say sorry. You are garbage.

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported

    @EE I'll be phoning tomorrow, but I don't want to keep this garbage. Unless I get a B.T. hub, this @_EE Hub is pathetic. Don't go with @EE the support is crap, the equipment is crap, the adverts are lies, it could be good if you live in a 1 bedroom flat. But mine is victorian house.

  • Rollie3333 Matt 🇬🇧🇺🇸 (@Rollie3333) reported

    I'm trying to upgrade my Pixel 8 to the #Pixel10 on @EE z but they want me to go from paying £41 a month to £59. Absolute joke when a new customer can get the same deal for £36 !!!

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Pitty your adverts are lies, pitty your broadband is crap, pitty you equipment is crap.

  • Rollie3333 Matt 🇬🇧🇺🇸 (@Rollie3333) reported

    I'm trying to upgrade my Pixel 8 to the #Pixel10 on @EE z but they want me to go from paying £41 a month to £59. Absolute joke when a new customer can get the same deal for £36 !!!

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported

    @EE I'll be phoning tomorrow, but I don't want to keep this garbage. Unless I get a B.T. hub, this @_EE Hub is pathetic. Don't go with @EE the support is crap, the equipment is crap, the adverts are lies, it could be good if you live in a 1 bedroom flat. But mine is victorian house.

  • Rollie3333 Matt 🇬🇧🇺🇸 (@Rollie3333) reported

    I'm trying to upgrade my Pixel 8 to the #Pixel10 on @EE z but they want me to go from paying £41 a month to £59. Absolute joke when a new customer can get the same deal for £36 !!!

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported

    @EE I'll be phoning tomorrow, but I don't want to keep this garbage. Unless I get a B.T. hub, this @_EE Hub is pathetic. Don't go with @EE the support is crap, the equipment is crap, the adverts are lies, it could be good if you live in a 1 bedroom flat. But mine is victorian house.

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Pitty your adverts are lies, pitty your broadband is crap, pitty you equipment is crap.